Comentarios del cliente para Taylor Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Taylor Rental

Grado total:

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Meliisa Noons A. en

Grado:

I never have issues with Taylor rental. Everyone is so friendly and willing to assist. This truck was not cleaned inside. Coffee must have spilt inside the holder it was pretty messy.

Stephen B. en

Grado:

The gentleman there is always professional and courteous. Service is fast.

stephen F. en

Grado:

El cliente no dejó un comentario.

susan A. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

Our pickup was supposed to be at 6 AM and the keys weren’t in the drop box. The place didn’t open until 8 and customer scheduling didn’t open until 7. We had to wait until 8, once we got in they kept telling me we didn’t have a reservation. He tried charging me another $100 to rent a truck until I asked him about a key hanging directly behind him. That key, was indeed ours. We wasted a total of over 3 hours waiting and then having to argue with the rude staff because they were too lazy to look behind them.

Jim P. en

Grado:

El cliente no dejó un comentario.

Carol M. en

Grado:

Truck had terrible fishy odor...had to air it out before I could even use it.... Mechanically the truck was having trouble shifting...Store service was great...but equipment needs work.

JUSTIN H. en

Grado:

El cliente no dejó un comentario.

Jim G. en

Grado:

The reservation was as promised.

Mark S. en

Grado:

The truck was in pretty rough shape. It constantly stalled in reverse. The steering was extremely loose and it would miss while pulling hills. The guy at Taylor Rental said it was one of your “new” trucks. Somehow I doubt it.

JAY D. en

Grado:

El cliente no dejó un comentario.

al C. en

Grado:

El cliente no dejó un comentario.

joseph L. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

The only thing I would mention is that the all said the truck Id was on the side of the truck but it was actually on the back. This wasn't a big issues but that was the o my issues that I had. Which wasn't a problem. Great service . Will use again

Julie C. en

Grado:

Dash lights did not work,driving at night in snow,with a non familiar vehicle was not a good time!!! Taylor rental is a great, I'm sure they didnt realize,

Matthew M. en

Grado:

El cliente no dejó un comentario.

Shannon L. en

Grado:

My only problem was with the Uhaul website. I ordered a truck (3 bedrooms) and 2 movers. Apparently only the movers went through but my actual uhaul did not. So day of move, when I went there, there wasn’t a truck for me. Thank god the guys were so accommodating because I was able to take the truck and have it back before the next customer came. The movers are another subject. They were TERRIBLE!!!

James F. en

Grado:

El cliente no dejó un comentario.

Ashley M. en

Grado:

Parked in a bad area where we could barely get it out and on top of it the door was broken so you could almost not get in on the drivers side.

Dustin F. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

judy H. en

Grado:

I was told that if I had any questions regarding anything about the equipment to call the 800 number. Personally I knew all about the van but what if I had some simple questions -- call an 800 number. That to me is not real friendly customer service.

Michael R. en

Grado:

El cliente no dejó un comentario.

Abby D. en

Grado:

The interior of the truck could use a little cleaning. Otherwise a great experience as alwYs. Super easy in/out. Friendly and helpful staff.

KAREN M. en

Grado:

Nothing great customer service

Joseph H. en

Grado:

El cliente no dejó un comentario.

CARL B. en

Grado:

Helpful, professional, equipment reserved was there on time and in good condition.

JESSICA S. en

Grado:

El cliente no dejó un comentario.

Bill C. en

Grado:

Dropped off after hours

Amy S. en

Grado:

El cliente no dejó un comentario.

Barry R F. en

Grado:

Good service and took the time to educate me to be safer. He changed the ball I had, to make it more level. Very good.

Jose M. en

Grado:

El cliente no dejó un comentario.

Michael A. en

Grado:

El cliente no dejó un comentario.

Dennis C. en

Grado:

El cliente no dejó un comentario.

Scott T. en

Grado:

El cliente no dejó un comentario.

MICHAEL F. en

Grado:

El cliente no dejó un comentario.

Sean C. en

Grado:

Very helpful and attentive. Busy street -- staff went out of way to ensure got truck out of lot safely -- thanks! Drop off after hours easy and convenient.

Lane H. en

Grado:

El cliente no dejó un comentario.

Alfonso R. en

Grado:

El cliente no dejó un comentario.

MANUEL M. en

Grado:

El cliente no dejó un comentario.

jorge T. en

Grado:

Very friendly and Knowledgeable staff!

Michael C. en

Grado:

Offer a credit if the equipment is returned early

eric K. en

Grado:

El cliente no dejó un comentario.

Sharon S. en

Grado:

El cliente no dejó un comentario.

MARNI L. en

Grado:

No improvements necessary! We have rented from Taylor Rental 4 years in a row and they are so friendly, knowledgeable & accommodating!

tracey P. en

Grado:

Staff is friendly and helpful

MARIO B. en

Grado:

El cliente no dejó un comentario.

Elizabeth C. en

Grado:

Truck was not clean and the engine seemed to run roughly.

JOHN A. en

Grado:

N/A

Jonathan W. en

Grado:

El cliente no dejó un comentario.

lori D. en

Grado:

It is always great working with Taylor Rental in Warren!

Brian M. en

Grado:

El cliente no dejó un comentario.

KEVIN H. en

Grado:

Very professional service, thank yo.

Nick F. en

Grado:

Update the U Haul opening times in your online booking system, as this location is not open at 8am on Saturday even though I could book it for that time online.

Janell M. en

Grado:

I would only recommend this location if the person renting the U-Haul was located very close and it was convenient for them but otherwise the UHaul truck that I received had spray paint graffiti on it

Robert M. en

Grado:

El cliente no dejó un comentario.

Jessica L. en

Grado:

El cliente no dejó un comentario.

GREGORY R. en

Grado:

But I would tell them about my most recent rental experience. It was not as good as I had expected. Van was not washed, windows were dirty in and out, dust covered dash board, van had a foul smell insid that triggered my wife's asthma. Unfortunately , this experience was nothing like the first.

Jane M. en

Grado:

El cliente no dejó un comentario.

Kelly M. en

Grado:

El cliente no dejó un comentario.

Alison A. en

Grado:

El cliente no dejó un comentario.

Michael A. en

Grado:

El cliente no dejó un comentario.

Weibo Z. en

Grado:

Give the customer more detail about what will be charged probably before who's leaving, and check the gas tank level with the customer to sure exactly.

Lauren W. en

Grado:

El cliente no dejó un comentario.

Tracy R. en

Grado:

The air conditioning was not working well. It was clean and the truck did the job but the air conditioning was on life support.

David B. en

Grado:

El cliente no dejó un comentario.

SUSAN L. en

Grado:

El cliente no dejó un comentario.

Nick C. en

Grado:

Employees were tentative and helpful. I got in and out in a very short period of time. Wide range of employees and services available made this location a pleasant experience.

bob W. en

Grado:

El cliente no dejó un comentario.

WILLIAM S. en

Grado:

El cliente no dejó un comentario.

JAMES E. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Alan W. en

Grado:

The person who checked me in was helpful and personable.

Michael R. en

Grado:

The van was maintained but was not cleaned prior to us picking it up.

Andrew C. en

Grado:

El cliente no dejó un comentario.

steven C. en

Grado:

El cliente no dejó un comentario.

Kevin R. en

Grado:

The trailer was perfect for picking up building materials. It towed well and was maneuverable in parking lots.

DEBRA A. en

Grado:

I returned it on the due date and was charged a late fee. They wanted me to park the trailer for them.

Matthew S. en

Grado:

El cliente no dejó un comentario.

brenda D. en

Grado:

I found the service representative to be very knowledgeable helpful with great customer service skills my move went very well and the cost was very reasonable

Lane H. en

Grado:

El cliente no dejó un comentario.

US W. en

Grado:

El cliente no dejó un comentario.

Kristen K. en

Grado:

The mileage cost is insane

george K. en

Grado:

El cliente no dejó un comentario.

Karrie D. en

Grado:

El cliente no dejó un comentario.

JAMES V. en

Grado:

El cliente no dejó un comentario.

fredy R. en

Grado:

El cliente no dejó un comentario.

david T. en

Grado:

El cliente no dejó un comentario.

Felicia I. en

Grado:

The man at the desk was helpful and accomodating.

Fredrick C. en

Grado:

Always friendly and accommodating. Good service and vehicle. Thanks

Cheryl N. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

Everything was great! Love this location for service and convenience.

william S. en

Grado:

The staff were friendly and explained all the details before and after the rental.

Katherine Q. en

Grado:

El cliente no dejó un comentario.

john M. en

Grado:

El cliente no dejó un comentario.

JAY S. en

Grado:

A prior customer must have moved something foul in the cargo van. Smelled horrible. Bed had a lot of dirt, stones that I had to sweep out before using it.

LYNDA D. en

Grado:

El cliente no dejó un comentario.

suzette W. en

Grado:

El cliente no dejó un comentario.

Elizabeth S. en

Grado:

Nothing, This location has The Best service.

pauline B. en

Grado:

Sales people were very helpful