Customer Reviews for Taylor Rental
(Distribuidor de U-Haul del vecindario)

921 comentarios

5998 W Genesee St   Camillus, NY 13031

(315) 488-1563

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(315) 488-1563

5998 W Genesee St
Camillus, NY 13031

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM W V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELEDWARD M. 
Clasificación:
1.0

They ripped me off with the mileage charged me for 61 miles when I didn't even drive 30 . I will go to a uhaul place instead of an affiliate place. Never again!

Deborah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol H. 
Clasificación:
1.0

It was terrible and had a in dog hair and cat hair in pieces of siding in it why don't they look in the back of these trucks and try to figure out how to clean them better it's stunk like Farm and we are putting very nice furniture in there was horrible and very upset

john C. 
Clasificación:
5.0

They were very good!!

MELVINC C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA F C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAGE P L. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM SAMUEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward H. 
Clasificación:
4.0

The only issue I had was that I rented the truck at about 8AM and I was told it had to be back by 2 because someone else needed it at 2:00. I was pressed for time and couldn't complete everything I needed to do because I had a deadline by which to return it. It should be first come first served. If you don't want to pay for the whole day and only want to pick it up at 2pm then you shouldn't be allowed to inconvenience someone else.

Desiree N. 
Clasificación:
5.0

El cliente no dejó un comentario.

shaughn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmund W. 
Clasificación:
3.0

Tell customers that it closes at 5pm not 7pm.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew T. 
Clasificación:
3.0

Try cleaning out the trucks once in a while. The back of the truck was covered in mud.

Jason B. 
Clasificación:
2.0

El cliente no dejó un comentario.

MAURAJ G. 
Clasificación:
5.0

great customer service

WILLIAM CARL JR C. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE LOUISE D. 
Clasificación:
5.0

The manager/ owner? John was the most helpful and friendly UHaul person I have ever dealt with. I spent more than an hour trying to call a number given to me by the central. That line was always busy and I gave up after five or six attempts . When I called Taylor Rentals direct everything was solved in less than one minute with John's assistance

John C. 
Clasificación:
5.0

It was easy.

STEPHENGRAY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

edmund W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID VINCENT S. 
Clasificación:
4.0

The trailer should have had a jack on it.

LEON CARLTON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANNE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP R J. 
Clasificación:
5.0

Everyone is friendly, courteous, very helpful and ill never go to another u haul but this location.

CHRISTINA ANNA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHAMPASITH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH N. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIELW B. 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph S. 
Clasificación:
3.0

El cliente no dejó un comentario.

christiane S. 
Clasificación:
3.0

Clean the cabin of the vehicle better.

UnTavious S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
4.0

Corporate is a major pain to deal with. I never got a furniture dolly and it took me an hour to get it resolved because I couldnt call the local shop. Also too expensive, more than I was quoted

Jonathan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD THOMAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIRANDA NICOLE G. 
Clasificación:
5.0

The manager (John) is excellent. I go to this location due to his knowledge and great customer service.

G VINCENT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Keep doing what you are doing!

Bob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD C E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Perfect!

STEPHEN DERMOTT H. 
Clasificación:
5.0

The only problem. After I filled up the gasoline. The battery was dead. We're so glad the Sonoco gasoline station has a jumper cable for battery. That was only issued and I hope they will change the battery ASAP!. But overall the customer service is awesome!

Frances D. 
Clasificación:
5.0

I was charged for 10 miles more than i put on van the mileage was at 76 not 66

Leonard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael Y. 
Clasificación:
4.0

Rented a truck. The windshield was covered with bugs splats and cargo area was not swept out.

JAMES WILLIAM S. 
Clasificación:
5.0

All was great

Leonard A. 
Clasificación:
5.0

Nothing. Renting through Taylor Rental was a fast and easy process - keep up the good work!!

JOHN GEORGE JR R. 
Clasificación:
5.0

Taylor rental was great! Friendly, super helpful

Rebecca H. 
Clasificación:
5.0

super easy

Maryann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria W. 
Clasificación:
4.0

Not a reflection of the location but likely the online checkin system; the truck clearly had 3/4 tank of gas but upon driving away i noticed the documentation stated 7/8. I only drove 20 miles but was obligated to put more gas in than I used to avoid a fee. The cargo area was not swept out.

Jason B. 
Clasificación:
5.0

Keep up the excellent service

ANDREA M G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN F T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERTE S. 
Clasificación:
5.0

Nothing. Process was quick and easy.

Leonard S. 
Clasificación:
5.0

The guy who runs the desk is fantastic!!

EDWARD PAUL M. 
Clasificación:
5.0

Dont switch the location of the rental equiptment that morning have extras on hand was an inconvenience had to drive 20 minutes instead of like 5 minutes.

GIARRA MARIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY IAN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

Excellent service and equipment.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER M N. 
Clasificación:
5.0

Gentleman who runs desk is awesome

EDWARD M. 
Clasificación:
5.0

I noticed inside of van on drivers side & passenger side floor was dirty. So I cleaned it so no one thought it was me. Van worked out very well & I was pleased. I did have problems using email U haul sent to return van. So I just returned it early and placed keys in box.

MICHAEL EDWARD M. 
Clasificación:
5.0

This was not the location where I was supposed to pick up my trailer. This was an additional 30 minutes away on top of my all ready 30 minute trip. I called to see if someone can run the trailer over to my reserved pick up location and they said no. So I had to drive an hour to get my trailer. Not this locations fault but very disappointing.

Kenneth S. 
Clasificación:
2.0

Both check in and check out reps were very lackluster. Almost unfriendly--no service questions etc asked, no thank you for choosing us, truck interior was very dirty.

Carole B. 
Clasificación:
5.0

Nothing - taylor in Camillus is the best uHaul place around. Super nice - always my go to place to rent anything.

neil F. 
Clasificación:
5.0

It all worked out. Very attentive staff.

DEBORAHANNE D. 
Clasificación:
5.0

Everything was as promised. No issues no problems. Everybody was helpful and accommodating. Great crew. Great product.

Joe L. 
Clasificación:
1.0

Upon pickup of the trailer, I was told the jack - lift was broken. I was asked by the U-haul attendant if I really wanted this. I said I needed it for early morning. I brought my own jack since the trailer jack was broken. Note, this trailer was Very used.. Both tie straps were worn, so much that on two occasions the straps came loose leaving my car not secured, We stopped a an auto parts store and picked up ratchet straps to complete our journey. I believe U-haul could be neglegent in releasing this trailer to me. I have videos of the trailer condition and wll await your response before releasing it on you tube. and yelp

Leonard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMYL K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

Nothing. Their on point!

BRANDON T. 
Clasificación:
5.0

John at Taylor is always super nice and always professional.. he's the reason we keep coming back to this location

GLEN ERIC W. 
Clasificación:
3.0

Hidden costs

STEPHEN BENNETT B. 
Clasificación:
5.0

I don't know how you could improve... the man at the desk was very pleasant and polite, reserving a truck was easy and the whole process was smooth. Even extending hours of use was easy peasy!

JEANNA M G. 
Clasificación:
5.0

I'm always pleased with this u-haul facility. The employees are incredibly kind and knowledgeable.

Kevin R. 
Clasificación:
4.0

Make sure you check the fuel gauge and compare to the contract paperwork. Mine was 1/4 tank off so I had to put almost $20 more fuel in than I actually used. I dropped off on a Sunday , they were closed or I would have complained!

Matthew W. 
Clasificación:
5.0

Great service, convenient location, servicepeople helpful.

DOUGLASWILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger P. 
Clasificación:
5.0

Very easy to work with, no issue. Great people, John was a pleasure. ¡Gracias!

ken K. 
Clasificación:
5.0

Everything was great.

Kathleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR SCOTT B. 
Clasificación:
3.0

Truck floor and interior was dirty and needed to be wiped down. Really disappointed given the pandemic that so little was done to maintain the cleanliness and sanitization of the truck.

Richard M. 
Clasificación:
5.0

Everything clean Easy rental , no problems.

STEVEN ANTHONY K. 
Clasificación:
5.0

Have rented here and will again. No issues.

SCOTT P C. 
Clasificación:
5.0

THE UNIT NEEDED NEW WINDSHIELD WIPERS. ESPECIALLY IN WINTER MONTHS IN NY, THESE SHOULD BE IN GOOD SHAPE.

Andrew H. 
Clasificación:
1.0

Van was not a 1 one way trip like I had been led to believe on the website, which was very inconvenient since I was moving out of town. And of the 3 vans sitting in the lot at the time of pickup, I was given the one with a faulty door. The latch on the rear door was broken, and took much tinkering and finagling to get it into a usable state for the trip. Calling the rental house about it resulted in almost nothing and the person on the phone didn't seem to care much that the van had already been loaded and that we were on a tight schedule to arrive at our destination. Will not be using U-Haul services for any other moves in the near future.

Rocco L. 
Clasificación:
5.0

I rented this vehicle to pick up my new living room furniture. When I arrived to the furniture store and opened the back door the entire floor was covered in mud. I had to put my new furniture on the mud covered floor. Luckily the furniture was wrapped in plastic because mud flew all over the plastic as I was driving. This also created a mess inside my home when carrying the furniture in. I was very disappointed

Louis C. 
Clasificación:
3.0

There was no windshield wiper fluid and every stop we made I had to throw snow on the windshield to clean it off. Wiper blades are awful and need to be replaced. Dash was covered in dust. Definitely not clean.

MARIA MICHELLE S. 
Clasificación:
4.0

Only issue I had was that we asked if blankets were in the truck. We were told there was BUT we were not told there was a charge. With that said we had brought our own blankets "just in case" which was helpful. It would have been nice to know before hand that there was a fee to use the U-Haul blankets.

robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET C S. 
No se han enviado comentarios para esta ubicación.

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