Comentarios de los clientes para Taylor Rental

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Taylor Rental

Clasificación general:

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walter W.
Clasificación:

Excellent drop off experience. NO issues.

Jonathan W.
Clasificación:

We reserved a 15' truck but got a 10' foot truck which made us have to take two trips instead of one like we planned. Then the online check in wasn't working effectively and we didn't end up leaving with out truck until 20 minutes after our reservation started. At least the staff member inside was nice and helpful. But still bummed they decided to downgrade our truck size without asking us.

MATTHEW THOMAS W.
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El cliente no dejó un comentario.

CAROL A K.
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El cliente no dejó un comentario.

KRISTOPHER J L.
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El cliente no dejó un comentario.

John M.
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This is my 4th time renting from this location another outstanding experience, the staff is always friendly and helpful! I would recommend this location to anyone that needs to rent any equipment

Deborah V.
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El cliente no dejó un comentario.

randy D.
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El cliente no dejó un comentario.

ADAM CHRISTIAN B.
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El cliente no dejó un comentario.

neil F.
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This location and the one in auburn are both great. The guys at Camillus do uHaul as well as tool rental. Highly recommend them. Super nice guys

DONALD W JR L.
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Perfect as always!

SANDRA LORRAINE C.
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The staff is knowledgeable friendly & does the paperwork in a timely manor. I go to this location even though its further away because of the exceptional customer service

Anthony C.
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El cliente no dejó un comentario.

ANDREW JAMES D.
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A little speedier checkout would be helpful.

Pete L.
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El cliente no dejó un comentario.

willie W.
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El cliente no dejó un comentario.

Christopher B.
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I was supposed to pick up truck at 8:00am but received the key code at 9:00 after being on hold for 25 minutes. That made for a very frustrating start to my day!!! The loaders were waiting for me!!!

Alexandra H.
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El cliente no dejó un comentario.

RICHARD ALLAN H.
Clasificación:

perhaps more than one person handling the rental counter. Or at least someone to jump in when the rental person is occupied.

JEHAD M A.
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El cliente no dejó un comentario.

Holly G.
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El cliente no dejó un comentario.

JOSEPH D T.
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John at Taylor rental was awesome and I can't think of anything they could have done any better. Awesome professionalism! Thanks John.

GEORGE W.
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Very customer friendly

NANCY A R.
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Nothing everything was great!! Great customer service friendly happy also recommend the right vehicle for the job. Definitely use this location again and highly recommend to others!! Thank you for the great service!!

Mary H.
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The ride was smooth and easy to drive. I enjoyed driving the van and my daughters mattress and box spring fit perfectly laying down.

Ray N.
Clasificación:

El cliente no dejó un comentario.

JOHN M H.
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This truck that I rented was filthy dirty, it had saw dust all over the seats, the console.the steering wheel and all over the floor. I'm sure it wasn't disinfected. I had to clean it when I got home, I took disinfectant and applied to accessible areas. Secondly, and this made me nervous, the engine light was on, there was a message that the air bag needed service, the tailgate light was on. I'm really having a hard time believing you would rent a truck in this condition to a customer. In my opinion, you should refund at least a portion of the amt of money I paid for this rental. I would be ashamed to hand this vehicle over to a customer in the shape it was in.

SARAH B.
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My U-Haul van had a strong smell of hay and remnants of hay all throughout the back of the van. I hope my belongings headed to my new apartment do not retain any of this strong smell.

Kathleen P.
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El cliente no dejó un comentario.

DONALD W JR L.
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Always superior service from Camillus Taylor Rental

MICHAEL JOHN S.
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El cliente no dejó un comentario.

JOSHUA GAGE B.
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I was Charged for a "convenience" fee, which conveniently no one told me about until after I was charged for it. I got billed an extra $20 because no one said that you had to self-check in the vehicle online as apposed to what they did say which was to just drop off the vehicle when I was done with it. Ultimately VERY disappointed!

RICHARD THOMAS L.
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El cliente no dejó un comentario.

joe G.
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El cliente no dejó un comentario.

TERI A B.
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The truck did have some maintenance indicator lights on. (check airbags), driver seatbelt light Stayed on even though Seatbelt was fastened. Overall good experience.

Jim E.
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El cliente no dejó un comentario.

russ H.
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El cliente no dejó un comentario.

MELINDA A F.
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El cliente no dejó un comentario.

Kathleen S.
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El cliente no dejó un comentario.

DEBORAH A T.
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Nice people,not too busy to help you and answer questions,simple to deal with,in and out no waiting.

Amy B.
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THANK YOU! Very helpful and accommodating. Service was great all around.

donna Q.
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Outstanding customer service! They even called me by my first name when I returned truck rental hours later. They are a first rate company!

jomarie P.
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Very quick and easy.

Dawn L.
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The gentleman who waited on me was kind and efficient.

Wayne D.
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El cliente no dejó un comentario.

jomarie P.
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El cliente no dejó un comentario.

Orion B.
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First, I reserved a 17' truck (confirmationstill in my email) but got 15' truck. No one called me to tell me a 17' truck was not available. I learned this the night before moving when I checked in. Customer service just told me to call and complain when I emailed them which makes no sense at all. Aren't they customer service afterall?? Then, the mileage was 90+ when it couldn't have been more than 50. I mapquested the addresses to confirm. My experience with you has been incredibly awful. I need to be refunded for the mileage difference.

Jessica W.
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No improvement necessary.

michele J.
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In this difficult time the associates wore masks and had set up at the check out not to get too close. Everyone was friendly and all went as planned. A pleasant experience.

Michael J.
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El cliente no dejó un comentario.

Joshua J.
Clasificación:

nothing it was great

James K.
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Great service - everything went smooth and clean. App return was very easy and reassuring.

Dick S.
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El cliente no dejó un comentario.

bruce S.
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Ralph was excellent! He does an outstanding job: knowledgeable, personable, and extremely helpful. Because of him my move was very easy! Thx Ralph.

John M.
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Excellent customer service, very friendly & fast service excellent staff, I would highly recommend this location

William D.
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I think the washer motor on my truck was broken. No fluid came out and made no sound when activate. Just an FYI.

Andrew B.
Clasificación:

Very nice

Susan F.
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El cliente no dejó un comentario.

Rodney K.
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El cliente no dejó un comentario.

Charles W.
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El cliente no dejó un comentario.

Alfonso O.
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El cliente no dejó un comentario.

Susan T.
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El cliente no dejó un comentario.

nancy J.
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El cliente no dejó un comentario.

Michael D.
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Whether renting equipment I have needed over the years, or renting U-Haul equipment, Taylor Rental has always been great. In this time of trouble, being able to rent a truck was a blessing.

Richard A.
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El cliente no dejó un comentario.

Christopher A.
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El cliente no dejó un comentario.

Jean S.
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El cliente no dejó un comentario.

Beverly S.
Clasificación:

El cliente no dejó un comentario.

donald M.
Clasificación:

El cliente no dejó un comentario.

Zohair A.
Clasificación:

the UHALL need to clean from inside

Stephen G.
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El cliente no dejó un comentario.

Lenis R.
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El cliente no dejó un comentario.

Judson F.
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El cliente no dejó un comentario.

oran T.
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El cliente no dejó un comentario.

David K.
Clasificación:

I don't know what you can in improve, all I know was the service I received was great!

karen R.
Clasificación:

Parking lot was a huge mud hole!

William V.
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I like working with a gentleman at the U Haul In Camillus they're very nice very pleasant there quick and efficient I just wish you'd put a 26 footer down there for people other than that the whole experience was fantastic

MAUREEN A.
Clasificación:

El cliente no dejó un comentario.

Charles W.
Clasificación:

El cliente no dejó un comentario.

JONATHAN W.
Clasificación:

El cliente no dejó un comentario.

THOMAS F.
Clasificación:

No additional comments - Nothing needs to be improved

greg H.
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All was great

Alexander G.
Clasificación:

El cliente no dejó un comentario.

Marc D.
Clasificación:

El cliente no dejó un comentario.

ron M.
Clasificación:

El cliente no dejó un comentario.

Carly B.
Clasificación:

The back of the truck was full of moving blankets taking up half of the room in the truck

Jason L.
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El cliente no dejó un comentario.

Thomas C.
Clasificación:

Counter associate was exceptional !

HARRY M.
Clasificación:

El cliente no dejó un comentario.

Edward P.
Clasificación:

My truck did not have a ramp, when my online reservation said it did

Brian E.
Clasificación:

Nothing. It was a good experience

Annemarie B.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

No issues. Very friendly and helpful.

Molly W.
Clasificación:

Dropped off after hours

david D.
Clasificación:

John is always friendly and courteous at the Taylor Rental site where I always rent my trucks.

jonathan C.
Clasificación:

Very friendly staff, super helpful.

kevin S.
Clasificación:

El cliente no dejó un comentario.

Michele S.
Clasificación:

I rented a van but had to drive a truck. Was not notified that a van wasn't available. They did only charge me the van price which was excellent but I feel they should let you know. Also the truck was full of leaves and all the blankets were all over the floor. I swept it and folded blankets when I was done. No biggie. I've used this location before and I def will again. They are really nice.

Ashley C.
Clasificación:

El cliente no dejó un comentario.

Kerri E.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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