Customer Reviews for Tap Storage
(Distribuidor de U-Haul del vecindario)

20 comentarios

75 Caradoc St S   Strathroy, ON N7G2N5

(519) 245-8800

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 8/2/2021 - 8/3/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(519) 245-8800

75 Caradoc St S
Strathroy, ON N7G2N5

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 8/2/2021 - 8/3/2021: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD B. 
Clasificación:
5.0

We dropped the rental truck off after hours and had absolutely no problems returning the truck using the U-Haul app. This was very different than picking up the truck using the same U-Haul app.

ANDRE N. 
Clasificación:
1.0

My truck wasn't there and I was delayed over 2 hours and had to drive for an hour & half to another location to pick up. They also ended up charging me for extra mileage. In summary, unreliable location.

Ahmed H. 
Clasificación:
5.0

Lovely customer service. Kind and professional.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bradley V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONI Y. 
Clasificación:
5.0

Give the same service

DOUGLAS G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brad K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

Thanks for great service, Pam

Diana S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

J M. 
Clasificación:
5.0

Service was great but the online return was hard to navigat

Ron B. 
Clasificación:
5.0

bigger office for customers to sign up otherwise excellent

GERALD B. 
Clasificación:
5.0

Nothing.

ROBERT H. 
Clasificación:
5.0

Nada

Blair L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andre N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY D. 
Clasificación:
4.0

Dropped off after hours. and received an email in the morning that all was good. Thanks Pam

ARTHURJ R. 
Clasificación:
5.0

No improvements needed. Pam the lady I dealt with was wonderful to deal with. She went above and beyond when it came to customer service. I wish more people in customer service were this wonderful

ROCHELLENATALIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSWALD N. 
Clasificación:
5.0

Awsome customer service, very satisfied

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darin V. 
Clasificación:
5.0

Their customer service was fantastic. Very, caring, kind, helpful people. I will definitely use this U-Haul service again when it is needed from this Strathroy location.

Bernice C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRENCEWADE F. 
Clasificación:
5.0

Everything was ready, the pricing was great, but the service and assistance was top-notch. Would definitely rent from this location again!

DOUGLAS G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine L. 
Clasificación:
5.0

Hire more people like the lady that's running this one very pleasant and helpful

JAMESE B. 
Clasificación:
5.0

Best storage unit in Strathroy would highly recommend to anyone looking for a storage unit!

Kaitlyn J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENNL B. 
Clasificación:
5.0

Great customer service Excellent experience

ROSA R. 
Clasificación:
5.0

Great customer service i will be back Thankyou! Derek

DEREKJ C. 
Clasificación:
5.0

Pam was incredible! Such a kind pure heart. Helped me out so much and put a smile on my face even though I was going through a horrible time in my life.

CHELSEYLYNN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALDK L. 
Clasificación:
5.0

I was overcharged but it was promptly changed.

SEANL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean H.  |  Overall Experience 
Clasificación:
5.0

Pam was extremely helpful. Thank you!

Horst V.  |  Overall Experience 
Clasificación:
5.0

Pam was very helpful and accommodating

JACQUELINEJ R. 
Clasificación:
5.0

Great Service!!

SEANH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hielke B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESP D. 
Clasificación:
5.0

Very nice and know how to help the customer. A nice yard to get a truck or a trailer.

JOHNI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDM J. 
Clasificación:
3.0

Extremely hard to get into the location because of construction.

AMANDANICOLE G. 
Clasificación:
5.0

Pam was awesome! It was our first time using U-haul and she made the process very easy and it was very affordable. We're not planning on moving again anytime soon lol but we would definitely recommend this U-Haul location. ¡Gracias!

PAULANTHONY W. 
Clasificación:
1.0

I tried to reserve an open trailer over a week ahead of time and when I went to pickup there were no trailers

TYSONB H. 
Clasificación:
5.0

Absolutely nothing needs to change with this location! Every single interaction I had (all with Pam) was pleasant. My comment is that London's Scheduling team didn't recommend this location to me. I had to do the work for it.

Travis W. 
Clasificación:
5.0

Truck share is hard to navigate and even harder to implement. Your service would be better off being manned 7 days a week by people NOT done over the internet. Your customer phone service is, via your switchboard, is horrible at best and completely useless. If I do ever use your service again, a strong IF, it will be done in person during the week.

THOMAS W. 
Clasificación:
5.0

Nothing owner was awesome

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adila S. 
Clasificación:
2.0

The trailer had a leak in it, damaged a couple of things in the move since it rained. Very disappointed, especially after all the hassle it was to rent it.

ROYBROCK N. 
Clasificación:
5.0

Great customer service. Pam was great!

ANDREM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDJOHN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRADLEYM D. 
Clasificación:
4.0

The truck share takes a good hour to complete. It's too long for someone has people waiting to start moving. Simplify this process a bit would be great. We were blocked in by a truck and trailer. It was very tricky to get out of our spot. More specific parking instructions would have been great! We were delayed in getting started by bit of these things. Otherwise booking with Joey Hawkins was great, he did it all for me and drop off went smoothly!

Ken S. 
Clasificación:
5.0

The representative in Strathroy was very friendly and helpful in getting us through this move. Excellent customer service!

Alan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyndon B. 
Clasificación:
4.0

The unit ran well and upon my inspection appeared to be well maintained. the only observation I would have would be that the cab was dirty.

RICHARDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERJ D. 
Clasificación:
5.0

The lady we dealt with was very friendly and amazing ro deal with.

Martin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun W. 
Clasificación:
5.0

Pam was great, she helped us make this move the best yet

Jeffrey B. 
Clasificación:
5.0

Service was very friendly and quick, would definitely use this location again. Thank-you.

FRANKP H. 
Clasificación:
5.0

The manager was prompt in assisting me when she arrived at the U-Haul outlet. She got me and the other clients on the road very quickly that Saturday Morning. Much appreciated.

DAVID M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike D. 
Clasificación:
4.0

She was fantastic. Regardless it's not even close to 39.99 as advertised.

ELIZABETH F. 
Clasificación:
5.0

The entire experience was great.

TINA Z. 
Clasificación:
5.0

Advise people to arrive early as the process to get the key can take about 15-30mins

Brent S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B. 
Clasificación:
5.0

Super service

Craig N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan H. 
Clasificación:
5.0

Very friendly and helpful . Thank You so much ?

DEBORAA H. 
Clasificación:
5.0

The process was swift and easy. I have rented from other locations before and I must say this was a superior experience.

DOUGLASD S. 
Clasificación:
5.0

Older trailer but in good condition

Jonathan T. 
Clasificación:
5.0

Nothing. Pam was very helpful and wonderful to deal with. She deserves a raise for her great customer service!

Tonya S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLESA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

Nothing, everything was great!

GEZA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANNA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

The on line reservations, I recieved text telling me I was getting my trailer from thedford then get a phone call from tap storage telling they have a trailer for me, I was very happy to hear take they did saved me an hour of addition travel but it was very confusing to say the least. And the online preregistration seam to take alot of time to up load my liencse I guess it finally upload but man it seam to be a process

Philip W. 
Clasificación:
5.0

Pam is amazing

TYLERG D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Helen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley D. 
Clasificación:
5.0

They were amazing!

TIFFANY W. 
Clasificación:
5.0

There should be a jack on this size of a trailer. It's to heavy to lift without help

Les H. 
Clasificación:
3.0

There wasn't a proper space for us to park the truck when we dropped it off after store hours

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua R. 
Clasificación:
5.0

Kelly was amazing! So diligent with cleaning amidst Covid. So friendly, so helpful!

Carol K. 
Clasificación:
1.0

Issues with the self-check out system wasted 2 1/2 hours of our rental time just picking up the truck. Returning the truck was quicker, but we were stuck with the key and no place the leave it. Had to return the next day to drop it off. Billing came in higher than quoted. Couple extra charges applied to the bill, environmental fee and safe trip fee. They offer a $25.00 discount if you sweep it out the truck and don't leave garbage behind. We cleaned the truck - no discount! Then they took an additional $75.63 off my credit card the next day. Not sure why???? Waiting for a call back. I will never use this company again and do not recommend them at all. You do all the work in checking out and checking in and pay full price to boot. When you call their 800 number for help, you sit on hold, waiting, waiting, waiting.

Jim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryanna S. 
Clasificación:
4.0

They only issue I had was cell service so doing the mobile pick up and drop of was frustrating.

Jamie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marco D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
4.0

This is a new U-Haul storage location and frankly the staff there are excellent they made my U-Haul truck rental and storage unit move-in a breeze. Thus far no complaints !

BREANNA K.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba