Comentarios de los clientes para Tap Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Tap Storage

Clasificación general:

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SEANH B.
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Great Service!!

Jacob W.
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El cliente no dejó un comentario.

Hielke B.
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El cliente no dejó un comentario.

JAMESP D.
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El cliente no dejó un comentario.

JOHNI T.
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Very nice and know how to help the customer. A nice yard to get a truck or a trailer.

RICHARDM J.
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El cliente no dejó un comentario.

AMANDANICOLE G.
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Extremely hard to get into the location because of construction.

PAULANTHONY W.
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Pam was awesome! It was our first time using U-haul and she made the process very easy and it was very affordable. We're not planning on moving again anytime soon lol but we would definitely recommend this U-Haul location. Thank you!

TYSONB H.
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I tried to reserve an open trailer over a week ahead of time and when I went to pickup there were no trailers

Travis W.
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Absolutely nothing needs to change with this location! Every single interaction I had (all with Pam) was pleasant. My comment is that London's Scheduling team didn't recommend this location to me. I had to do the work for it.

THOMAS W.
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Truck share is hard to navigate and even harder to implement. Your service would be better off being manned 7 days a week by people NOT done over the internet. Your customer phone service is, via your switchboard, is horrible at best and completely useless. If I do ever use your service again, a strong IF, it will be done in person during the week.

David P.
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Nothing owner was awesome

Gregory F.
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El cliente no dejó un comentario.

Daniel B.
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El cliente no dejó un comentario.

Adila S.
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El cliente no dejó un comentario.

ROYBROCK N.
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The trailer had a leak in it, damaged a couple of things in the move since it rained. Very disappointed, especially after all the hassle it was to rent it.

ANDREM N.
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Great customer service. Pam was great!

DAVIDJOHN B.
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El cliente no dejó un comentario.

BRADLEYM D.
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El cliente no dejó un comentario.

Ken S.
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The truck share takes a good hour to complete. It's too long for someone has people waiting to start moving. Simplify this process a bit would be great. We were blocked in by a truck and trailer. It was very tricky to get out of our spot. More specific parking instructions would have been great! We were delayed in getting started by bit of these things. Otherwise booking with Joey Hawkins was great, he did it all for me and drop off went smoothly!

Alan H.
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The representative in Strathroy was very friendly and helpful in getting us through this move. Excellent customer service!

Lyndon B.
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El cliente no dejó un comentario.

RICHARDA M.
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The unit ran well and upon my inspection appeared to be well maintained. the only observation I would have would be that the cab was dirty.

Derek M.
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El cliente no dejó un comentario.

James T.
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El cliente no dejó un comentario.

CHRISTOPHERJ D.
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El cliente no dejó un comentario.

Martin F.
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The lady we dealt with was very friendly and amazing ro deal with.

Shaun W.
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El cliente no dejó un comentario.

Jeffrey B.
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Pam was great, she helped us make this move the best yet

FRANKP H.
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Service was very friendly and quick, would definitely use this location again. Thank-you.

DAVID M.
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The manager was prompt in assisting me when she arrived at the U-Haul outlet. She got me and the other clients on the road very quickly that Saturday Morning. Much appreciated.

Mike D.
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El cliente no dejó un comentario.

ELIZABETH F.
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She was fantastic. Regardless it's not even close to 39.99 as advertised.

TINA Z.
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The entire experience was great.

Brent S.
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Advise people to arrive early as the process to get the key can take about 15-30mins

Tim B.
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El cliente no dejó un comentario.

Craig N.
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Super service

Susan H.
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El cliente no dejó un comentario.

DEBORAA H.
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Very friendly and helpful . Thank You so much ?

DOUGLASD S.
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The process was swift and easy. I have rented from other locations before and I must say this was a superior experience.

Jonathan T.
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Older trailer but in good condition

Tonya S.
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Nothing. Pam was very helpful and wonderful to deal with. She deserves a raise for her great customer service!

CHARLESA M.
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El cliente no dejó un comentario.

Jeffrey B.
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El cliente no dejó un comentario.

GEZA V.
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Nothing, everything was great!

JANNA M.
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El cliente no dejó un comentario.

DAVID C.
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El cliente no dejó un comentario.

Philip W.
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The on line reservations, I recieved text telling me I was getting my trailer from thedford then get a phone call from tap storage telling they have a trailer for me, I was very happy to hear take they did saved me an hour of addition travel but it was very confusing to say the least. And the online preregistration seam to take alot of time to up load my liencse I guess it finally upload but man it seam to be a process

TYLERG D.
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Pam is amazing

Trevor P.
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El cliente no dejó un comentario.

Helen E.
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El cliente no dejó un comentario.

Bradley D.
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El cliente no dejó un comentario.

TIFFANY W.
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They were amazing!

Les H.
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There should be a jack on this size of a trailer. It's to heavy to lift without help

Andrew H.
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There wasn't a proper space for us to park the truck when we dropped it off after store hours

Patricia H.
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El cliente no dejó un comentario.

Stephen R.
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El cliente no dejó un comentario.

Joshua R.
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El cliente no dejó un comentario.

Carol K.
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Kelly was amazing! So diligent with cleaning amidst Covid. So friendly, so helpful!

Jim H.
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Issues with the self-check out system wasted 2 1/2 hours of our rental time just picking up the truck. Returning the truck was quicker, but we were stuck with the key and no place the leave it. Had to return the next day to drop it off. Billing came in higher than quoted. Couple extra charges applied to the bill, environmental fee and safe trip fee. They offer a $25.00 discount if you sweep it out the truck and don't leave garbage behind. We cleaned the truck - no discount! Then they took an additional $75.63 off my credit card the next day. Not sure why???? Waiting for a call back. I will never use this company again and do not recommend them at all. You do all the work in checking out and checking in and pay full price to boot. When you call their 800 number for help, you sit on hold, waiting, waiting, waiting.

Bryanna S.
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El cliente no dejó un comentario.

Jamie H.
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They only issue I had was cell service so doing the mobile pick up and drop of was frustrating.

Marco D.
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El cliente no dejó un comentario.

James E.
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El cliente no dejó un comentario.

Tim M.
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Customer Service at the Strathroy Location was above and beyond Friendly, Expedited Professional .. I was able to secure rental sooner then originally planned !! Thank you Very Much

Brad M.
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El cliente no dejó un comentario.

Leo V.
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I got very prompt and friendly service, the equipment was in perfect shape, meeting our needs. I would use this outlet in the future and be glad to recommend it to anyone else. Leo Van Arragon

Patricia C.
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I would not change anything. The woman who helped me with my rental pick up went above and beyond to help me. She took extra precaution to make sure I felt safe concerning covid 19 and she was so kind and friendly.

Paul S.
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Lady that runs the place was awesome!

Douglas J.
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El cliente no dejó un comentario.

Karen W.
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El cliente no dejó un comentario.

Aart D.
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El cliente no dejó un comentario.

mary anne M.
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Great customer service and accommodating to customers.

Giovanni D.
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El cliente no dejó un comentario.

Dean S.
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El cliente no dejó un comentario.

Robert S.
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When I went to pick up the truck and complete reservation, your system was having issues with the transaction. It took the clerk three (3) attempts to complete the reservation hence almost an hour later. I wasn't happy with the amount of time it took to do this. When I returned the truck, I thought I would be able to do the return online but your system again would not let me do the return online. I went to the location at 9:00 am Monday March 2nd to confirm that I wouldn't be over charged as I wasn't able to completed the return online. Please update your system or make it user friendly for Canadians.

Tyler G.
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Agents gave incorrect info. Not honest with the charges. Seeking reimbursement

lynne Q.
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El cliente no dejó un comentario.

bob P.
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When we picked up the truck, we were told it was full of fuel. We traveled about 70 KM and when we filled the truck up again it took $40.00 of fuel. We felt this was a lot for the distance we traveled. We told the man at the rental place about this and he gave us a $15.00 discount on the price.

Bakker D.
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This location has staff that are extremely helpful and accommodating. He made our Uhaul experience a positive one.

Robert K.
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Pam was wonderful. I am an inexperienced renter and she made the experience easy. Many thanks

Tyler S.
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Ensure the gas tank is full

Perry G.
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El cliente no dejó un comentario.

Gary S.
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El cliente no dejó un comentario.

Ivan K.
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Pam was amazing

Mark W.
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El cliente no dejó un comentario.

Richard S.
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Everything is good

Darren B.
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El cliente no dejó un comentario.

Sean F.
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Pam Tadgell at the Strathroy, Ontario branch was excellent to deal with!

Douglas P.
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All was good and staff went well & beyond for pick-up & return service.

Mark M.
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Excellent customer service Clean and friendly service from the time you walk in thr door Thank you Mark milliken

Tamara W.
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Customer service was exceptional friendly,knowledgable, accommodating to our schedule Could not have been happier thank you so much.

Kerri-Lynn M.
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Pamela was excellent. Personal and professional.

Tim R.
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El cliente no dejó un comentario.

Robert V.
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Pam was very professional & courteous....Made our rental experience enjoyable. U-Haul should clone her personality into all of it's Agents to insure optimum customer satisfaction.

Mike M.
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El cliente no dejó un comentario.

Bruce H.
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El cliente no dejó un comentario.

Brian M.
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El cliente no dejó un comentario.

Murray W.
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El cliente no dejó un comentario.

Angela M.
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We were very satisfied with TAPS. Thank you for providing such great service for us

Andrew W. | Reservation |
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Friendly staff. Easy access. Well lit and good temperature inside.

BREANNA K. | First Impressions |
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This is a new U-Haul storage location and frankly the staff there are excellent they made my U-Haul truck rental and storage unit move-in a breeze. Thus far no complaints !

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