Customer Reviews for Tanglewood Trailers
(U-Haul Neighborhood Dealer)

471 reviews

626 Hwy 105   Palmer Lake, CO 80133

(719) 639-2569

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(719) 639-2569

626 Hwy 105
Palmer Lake, CO 80133

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CARLOS ROMERO 
Rating:
5.0

Customer did not leave a comment.

john dressen 
Rating:
5.0

Customer did not leave a comment.

Ron Woody 
Rating:
5.0

Always great and caring team at Tanglewood Trailers. This is my preferred place to rent trailers.

Phillip Underwood 
Rating:
5.0

Very professional. All set to go!

Eric Paciaroni 
Rating:
5.0

Customer did not leave a comment.

julio amado 
Rating:
5.0

Customer did not leave a comment.

Joseph Beaudette 
Rating:
3.0

I needed some help unhitching the trailer and the person on duty was happy to help me.

STEVEN TALCOTT 
Rating:
4.0

Customer did not leave a comment.

David Bear 
Rating:
5.0

Very easy to work with and accommodating to my schedule change. Quick to get me in and out and woman representative quickly hooked up the trailer and had me on my way. Pleasant experience.

Louis Judge 
Rating:
5.0

Very friendly and helpful!

JOSEPH MORGAN 
Rating:
5.0

Need a little patience to return the vehicle online, especially in the dark.

Keith Toal 
Rating:
5.0

Customer did not leave a comment.

Tracy Carlsen 
Rating:
4.0

See above

Greg Lucht 
Rating:
5.0

Customer did not leave a comment.

Emiel Anderson 
Rating:
4.0

Dropped off when not open

Sandy Miller 
Rating:
5.0

Computer was slow, it took some time for it to connect

Terry Christianson 
Rating:
5.0

Customer did not leave a comment.

DELBERT CHRISTMAN 
Rating:
5.0

Customer did not leave a comment.

Trent Listello 
Rating:
1.0

If I had known I’d be charged extra to drop off “after hours” - I would have chosen a different drop off location. Uhaul company states 24/7 hours so this location is very misleading!

Megan Zamora 
Rating:
5.0

Tiffany was very helpful with the rental agreement and how to return the truck thru their website. Thank you!

Paul Aguilar 
Rating:
5.0

Customer did not leave a comment.

Scott Hamilton 
Rating:
5.0

Excellent service.

Sterling Rascher 
Rating:
5.0

Hire a person like Brittany -- she was very helpful, courteous, and handled everything in a professional manner, from the time we picked up the trailer until we returned it = Brittany was there to provide excellent service!

John Anderson 
Rating:
5.0

Customer did not leave a comment.

GEORGE HARDWICK 
Rating:
5.0

Customer did not leave a comment.

Makenzie Laase 
Rating:
5.0

The folks at the Palmer Lake location were over the top friendly, polite and really knew their equipment. If the need ever arises, I would definitely rent at this location again. Thanks for the great customer service.

HERBERT CALCOTE 
Rating:
5.0

Customer did not leave a comment.

Scott Crabtree 
Rating:
5.0

Easy in and out. Staff was friendly and helpful.

John Patrick 
Rating:
5.0

The executive assistant was very helpful, gracious and kind. Her manager probably already knows, but he has a very competent and knowledgeable person handling his business.

Gary Boys 
Rating:
4.0

Just stay consistent and you are golden!

QUINTIN WALLINE 
Rating:
5.0

Tangle wood Trailers is an excellent business. This is the second time we rented from them and this time was as exceptional as last. Incredible customer service!!

Michael Porter 
Rating:
5.0

I have used Tanglewood for many years. I appreciate the direct communication, and professional demeanor, that I experience every time I visit whether it is extremely busy or it’s just me alone. I’ve been there in torrential, rain, storms, snow, storms, and extremely hot days. this is a great local business that I wish more like this were around.

SHAWN PATRICK RUSSELL 
Rating:
5.0

Customer did not leave a comment.

Michael Foy 
Rating:
5.0

Customer did not leave a comment.

BRIAN SCHADE 
Rating:
5.0

Customer did not leave a comment.

John Alcorn 
Rating:
5.0

Customer did not leave a comment.

Ronald Brunton 
Rating:
5.0

Customer did not leave a comment.

Ronald Rockey 
Rating:
5.0

Customer did not leave a comment.

HAROLD WILSON 
Rating:
5.0

Customer did not leave a comment.

maribel cornejo 
Rating:
5.0

Fast friendly service Super helpful.

Warren P. 
Rating:
5.0

Customer did not leave a comment.

Hayden Brown 
Rating:
1.0

Trailer was dirty, customer service rep did not know how to hook up the trailer properly, charges were erroneously assessed. Would definitely NOT recommend!

Brandy Dozier 
Rating:
5.0

Customer did not leave a comment.

Kim Thornton 
Rating:
5.0

Customer did not leave a comment.

Mark Shell 
Rating:
5.0

Customer did not leave a comment.

paul Huffman 
Rating:
5.0

Brittany is the best. She is quick and attentive to issues.

Tad Hershey 
Rating:
5.0

Great staff. Truck was what was expected

Lonnie Lane 
Rating:
5.0

Customer did not leave a comment.

Jan Long 
Rating:
5.0

Customer did not leave a comment.

Matthew fenton 
Rating:
5.0

Nothing. Brittany does a wonderful job helping the customers.

Phil Underwood 
Rating:
5.0

The customer service here is wonderful. They are always helpful, friendly and enjoyable to work with.

CLIFTON NORTHAM 
Rating:
5.0

We were impressed with the service we received. Friendly and efficient!

kathryn gay 
Rating:
5.0

This is a great location. Staff was waiting for me when I returned the vehicle and check out was very quick and easy! I pulled in, they entered their info and I was done - fast. They knew what they were doing.

Tad Hershey 
Rating:
5.0

Always excellent service

CLIFTON NORTHAM 
Rating:
5.0

Brittney was helpful and ensured I had my equipment ready to go so I could get all my chores done in a timely manner. Thank you!

ELIZABETH SCOTT 
Rating:
5.0

Customer did not leave a comment.

CLIFTON NORTHAM 
Rating:
4.0

Brittney was especially helpful. She knows the UHaul business and is well organized making things easier for the UHaul customers

Daniel Murphy 
Rating:
5.0

Nothing! Mark, the Veteran that operates Tanglewood Trailers is much to be appreciated, respected and will do what it takes to meet customer expectations. Don’t go anywhere else and if you love your vets then you will support the business!

chaney furgeson 
Rating:
5.0

The employees are welcoming, friendly and extremely helpful. I always enjoy renting from this location.

CLIFTON NORTHAM 
Rating:
5.0

Customer did not leave a comment.

Jesus Pastrana 
Rating:
5.0

Very friendly staff. Very quick service. Very good experience

Daniel Miller 
Rating:
5.0

Very efficient process. Thanks

Bob Radosevich 
Rating:
5.0

it was a great experience,

William Miller 
Rating:
5.0

Customer did not leave a comment.

Barry Blackman 
Rating:
5.0

Customer did not leave a comment.

Kyle Hoffman 
Rating:
5.0

Customer did not leave a comment.

Stuart Strong 
Rating:
5.0

Excellent Service and assistance. They also have any accessories needed.

Pere Wickes 
Rating:
5.0

Tanglewood Trailers was excellent. A very professional business with outstanding employees. I will definitely use them exclusively for all trailer or U-Haul rental needs.

Charles Webb 
Rating:
5.0

Brittney was fabulous! If you ever need a place to rent a uhaul with a friendly face and demeanor this location is it!

Jennifer Rainwater 
Rating:
4.0

After hours drop off, but signal to do online checkin was poor and kept dropping, resulting in a one hour return time.

Theresa Cordova 
Rating:
5.0

Customer did not leave a comment.

David Wilhide 
Rating:
5.0

Customer did not leave a comment.

Phyllis Clark 
Rating:
5.0

Customer did not leave a comment.

Jeremy Little 
Rating:
5.0

Customer did not leave a comment.

Charles Monroe 
Rating:
5.0

I need a receipt

Tony Filarski 
Rating:
4.0

It's always prompt and courteous service. Glad your there to help.

james herrin 
Rating:
5.0

N/A

Frank Cotten 
Rating:
5.0

The equipment was great. The only comment is that I had to slam to driver side door a bit to get it to fully close. My interactions with Tanglewood Trailers was fantastic: courteous, quick, and overall very easy.

Daniel Kurkoski 
Rating:
5.0

The time spent helping me was just great and tailored to my needs. Efficient and helpful, thanks!!!

Marilee Mason 
Rating:
5.0

Customer did not leave a comment.

Mark Fraser 
Rating:
5.0

Customer did not leave a comment.

Joseph Beaudette 
Rating:
5.0

Everything went well

Sidney RAINS 
Rating:
5.0

Customer did not leave a comment.

Robert Roche 
Rating:
5.0

Customer did not leave a comment.

Christine MichaelsPrete 
Rating:
5.0

Very wonderful service they are the best and very professional and Courteous. They helped answer all my questions. I will definitely use them again in the future as well I recommend this company to get all your moving done. Thank you

Jamie Johansson 
Rating:
5.0

Customer did not leave a comment.

timothy poe 
Rating:
5.0

Let the customer know the after hours check-in process at time of rental. I dropped the keys in the lock box before I learned I had to take a picture of the dash board.

Mark Zitterich 
Rating:
5.0

Customer did not leave a comment.

Bob Mooney 
Rating:
5.0

Laura was especially helpful on turn in of the equipment and listened to my tale of woe about original equipment pickup. All went well at this location for turn in and close out of the rental.

Stuart Strong 
Rating:
5.0

Customer did not leave a comment.

Travis Bruce 
Rating:
5.0

Nothing in particular.

Brad Konno 
Rating:
5.0

App would not allow me to check myself in (froze multiple times when I tried to take a picture of the fuel/ mileage.

Christopher Peters 
Rating:
5.0

I have rented frequently from this location. Highly recommend. Received fantastic service from Laura (knowledgeable, efficient, friendly).

MICHAEL FREEBAIRN 
Rating:
5.0

Customer did not leave a comment.

Josh Schecht 
Rating:
5.0

Customer did not leave a comment.

Amy Hutson 
Rating:
5.0

Customer did not leave a comment.

Ben Hermon 
Rating:
3.0

Customer did not leave a comment.

darla ulman 
Rating:
5.0

Fast and friendly service. I will definitely use them again.

William Manning 
Rating:
5.0

She was fantastic! She came outside with me and did a full walk around, asked how the engine was performing over the long distance and with the increased altitude. She definitely knew what she was doing and what question to ask for their service team. Very welcoming and even told me about some cool food trucks to check out. 10 out of 10!

LUCIA CRAIG 
No reviews have been submitted for this location.

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