Nothing!!! It was that Great!!!!
April Slugg
Customer Reviews for Tangerine Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff were friendly and very helpful
Margaret DurrantCheerful and friendly people operate this site.
HAZEL EDWARDSThe people at the Tangerine storage and U-Haul location in Wetaskiwin are absolutely amazing to deal with.
Michael Barregarthe customer service was excellent very friendly and help full
Blain fullerNothing could be done to improve this location. Staff were knowledgeable and quick and very friendly !!!A +++++
matthew patersonHave yet to recieve my deposit back. Some glitch in their computer.
barb enmanThe uhaul was dirty inside drink spills were in the cup holders and Amd the walls and seats and floors
coleton lapointeEquipment was clean and ready for use. We traveled through the mountains throughout the night. When we needed to use the windshield wipers they just smeared the windshield. Couldn't see a thing. Had to keep stopping to clean the windows. Very unsafe and scary. We said to make note that the wipers needed to be changed before it was rented again and no notation was done. I feel I got ripped off as had to pay for 1334 kms used 882 was given free 300 km overfilled tank by 1/4 at return. No refund at all. After going through the mountain pass with so much stress due to wipers I really felt you company owed me something. I am very dissatisfied
Cheri FlemingThere was garbage behind the drivers seat, but otherwise all was good
Suzanne RitchieThe Truck was like riding a jackhammer. very hard on my back
kevin krauseGreat people at Tangerine.
Clifton TisdaleLovely people at this location.
Karla NevinsHonestly gotta say, nothing. You nailed it. Zero complaints.
Elmer GummesonThere was no one at the location. There was a phone number on the door. I phoned the number and was told to leave the truck parked out front and put the keys in the drop box. The complete U-haul experience was very unprofessional. even when we made the appointment by phone, the person could not answer our questions.
Larry tchirThe only thing I can come up with is perhaps some sort of mat to kneel on while hooking up the trailer. Kneeling on the cold snowy ground wasn't the highlight of my day !
Donald CherkasThe first rental company we went to go pick up the unit that was booked on line was not open. This left my work crew and myself standing outside trying to get ahold of the operator located on the Southside of Wetaskiwin with no success. I pay my crews by the hour and we spent an hour trying to find a alternate solution to this poor business service. Tangerine location saved the day for us and was able to get my work crews going. I am extremely disappointed in the service of the original operator and will never be going back to their operation again. That particular owner/operator puts a bad name to U-Haul in general and if it was not for the second location being operated properly, like a real business we would not have been able to complete our own project. We are a property management company and require a U-haul to move equipment and abandoned units out. Please remedy the issue with your Southside location as it is a very bad operation to maintain your company's reputation.
IanCutknife SAMSONMGMTNothing. This location is a very well run business and a very nice location
Timothy ROSSWait times are a little long to get ahold of roadside assistance but better than the past. Still helpful and got me on the road quickly. Also called back to make sure I was OK and on the road yet. 👍
Paul GilbertRecommend a jack for the hitch. Most people can’t lift 200 lbs to connect the trailer to the vehicle
Kenneth WiebeThis has nothing to do with the site we rented from but uhaul refund terminal didn’t work so had to make a second trip. This is a uhaul issue not the rental location issue.
margaret ungerThe uhaul employee who took the trailer back from me was wonderful. She was so friendly and helpful. Would 100% recommend!
AILEEN SHPIGELMaybe have the clerk be there so we could check in when we arrived to pick up trailer. The clerk was 1/2 he away and the Gentlemen there did not have the knowledge to use the computer to check us in
Scott RobertsonThe owner is very nice & I was very impressed with her service. I would highly recommend Tangerine!
Brenda Joynson-ProulxSo friendly and accommodating A-1 location!
Clifton TISDALEThe outside of the trailer wasn't clean. I talked with the employee and they told me that they would like to clean the exterior of the equipment but You "Uhaul " don't want to pay for that.
Raymond GendronWe would have liked the 26 foot we ordered as we had to make 2 trips with 15 foot. Other wise very happy with truck and service. thank you.
Donald SpaidalExcellent customer service !
Chris HetheringtonWas no blankets in vehicle as requested, other than that very good service.
Katie Komo