El cliente no dejó un comentario.KEISHA P.
Customer Reviews for T&Ms One Stop Auto
(Distribuidor de U-Haul del vecindario)
Fayetteville, NC 28304
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 10 a. m. - 5 p. m.
- Mié.: cerrado
- Jue. - sáb.: 10 a. m. - 5 p. m.
- Dom.: 10 a. m. - 2 p. m.
- 11/26/2021 - 11/27/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I was confused when the agent in this location told I can bring the truck back to this location without worrying about the mileage, but when I dropped it off I was changed $154 extra unfairBOUCHAIB M.
El cliente no dejó un comentario.Shanice C.
They over charged me on miles and gave me the uhaul at 1/4 tank of gas. The uhaul didn't even come with a dollie to help move big furniture. It was just overall a big mess.JUSTIN R.
Clean the place up, not charge people for more days than they had the rental, answer the phone, and not close and lock the doors but have a sigh that says open in the front during your regular business hours.Abigail B.
Great, Fast & Reliable. Thank you for helping us get in and out. We was having a hectic day and you guys made it a little easier for us!!!LATRICE M.
El cliente no dejó un comentario.Anthony B.
Pickup and drop off were easy and quick.JAMES G.
El cliente no dejó un comentario.ROBERT L.
Don't change the location of someone's booked reservation and make them drive to a farther location. We lost time and money because we had to drive to a farther u-haul location and we weren't reimbursed for the gas/mileage we had to pay extra for. The app barely worked for checking in/check out and was frustrating to use The pickup location said open but the doors were locked so there was no one to helpScott M.
El cliente no dejó un comentario.HELEN J.
El cliente no dejó un comentario.GREGORY B.
Good peopleTONY G.
El cliente no dejó un comentario.MIKALA G.
El cliente no dejó un comentario.Ciara W.
El cliente no dejó un comentario.DENIS H.
El cliente no dejó un comentario.Teresa W.
T&M one stop auto you guys were amazing Thank you so much for fixing the errors from Uhaul. But Uhaul its self are horrible you schedule my appt wrong twice and the told me wrong information mind you. I have the emails that you sent with the wrong information as well that would cost me double the money. Thank you jesus that I ask questions or I would have been screwed .But the amazing lady from T&M auto help me fix your mistake. I warn anyone please book your rentals thru the actually rental shops. Dont call Uhaul..RIVA S.
Staff was rude and had a terrible attitude hours are supposed to be 11-5 but they made it clear they were closing whenever and were closed at 330 when I returned the truckBarbara O.
Staff was very helpful and accommodating. Unable to complete the return online but that was a technical issue with being unable to share the location from my mobile - unsure if it was spotty reception or an issue with the website. This was not the fault of the location - would suggest the website be modified to allow the option of bypassing/skipping location share and completing the return process.Bryan G.
Opened time was at 9:30am. I waited outside until 9:45am for them to arrive. Truck had a tire that had low air. I brought it back for it to be fixed. Halfway through my move the low tire pressure sign went on again. I was out of town therefore could not bring it in to be fixed. I was scared driving the truck under that condition. Lastly, the gas mileage was not calculated correctly. Make sure to take photos! I will be disputing with Uhaul.SABRINA I.
Good overall.Terry D.
El cliente no dejó un comentario.TOVA M.
El cliente no dejó un comentario.Ronald P.
The steering wheel normal stance is turned , truck needs major updates & repairs . I honestly need a refundChristina D.
El cliente no dejó un comentario.PERRY E.
Extremely helpful individual who assisted in hooking up the trailer with me.Frank L.
Breaks were bad. Truck was dirty.Danelle W.
El cliente no dejó un comentario.THOMAS G.
Front desk woman was rude and not helpful with questions I had .ORLANDO F.
Seamless pick up and return. Excellent customer service. Thanks for a great moving rental experience!DENNIS S.
I went to get a uhaul everything went fine by the time I reach the storage place down the road on Raeford road I realized that this is not the right truck so I got back 5 of 10 minutes later and she was gone. I had to sit in the sun in the truck for 1or more to want until she come back. I am not a happy customer. Thanks for my feed back.LARISSA M.
This is my second time getting a truck from this location. The trucks are clean, the check in/out process is quick and easy. I'd recommend them to any friends and if I need a uhaul again, I'd use them. Gracias.Kimberly D.
El cliente no dejó un comentario.Shenae W.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.TIMOTHY D.
The only issue I have ( and not a location issue) is the billing. Though all pending ; I currently have the original charge of $107.19 and two charges of $96.46 which ended up being the total cost. That has all my money on that card tied up.LORIANN M.
Great Customer Service and detailed information...LESLIE S.
El cliente no dejó un comentario.YUSUF B.
i only drove 13 miles and this dragon truck suck 3/8 of the fuel. so in the end 19 miles cost me $34 smh.Joel C.
El cliente no dejó un comentario.ANTONIUS G.
El cliente no dejó un comentario.JOHN R.
I arrived at the store, it was closed. I called the number and the lady answered it with â€œyo, what do you wantâ€. The guy inside was helpful and polite. I arrived at my moving location, opened the back of the uhaul, and then the door was stuck and would not close. I tried calling the number and after being on hold for 20 minutes with no answer I returned the uhaul and went to another company. I tried clicking the link to complete the return survey but the link did not work.Kevin B.
El cliente no dejó un comentario.Ernestine J.
Blankets were not in truck and location will not answer phone. Callain uhaul support and they cannot get location to answer either. I need q credit for those Blankets!KIM M.
When my husband and I went to drop off the Uhaul in the middle of the day ... (when the location was open) nobody was there and no one was answering the phone. There was no sign stating they were gone or when they'd be back. We waited roughly 30-35 minutes out of concern about just wanting to make sure everything was okay with our return and no one returned. Roughly 5-6 other customers also showed up and were waiting much longer than we were for someone to show up, which never happened. We left a voicemail asking for a call back to confirm our return was good to go and never received a call back.DELANEY O.
El cliente no dejó un comentario.malebatom S.
El cliente no dejó un comentario.Christine L.
El cliente no dejó un comentario.SANDRA N.
Did the online check in while they were closed - took me a bit to figure it out, but it was easy.James B.
El cliente no dejó un comentario.Kevin Z.
Just not truthful with rental agreement.... my rental been back over 5 days and they still taking money out of my account..... smhbennie J.
The place and service was fine. However the truck itself did not have heat so we had to freeze the 2 days we had it. It was horrible!sheena J.
No heatMARCIA S.
El cliente no dejó un comentario.Sandra N.
El cliente no dejó un comentario.DEWAYNE H.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.George R.
El cliente no dejó un comentario.Evelyn N.
El cliente no dejó un comentario.Tyler P.
No improvement neededshawn M.
El cliente no dejó un comentario.Gene W.
Very unprofessional and over charged. I'll never use U-Haul again!!! Or recommend it.Candace K.
Great person excellent to handle businessJEAN D.
El cliente no dejó un comentario.Alexis D.