terrible customer service. forgot to give me my dolly did not do an inspection on the truck. My brother had to put the trailer on the truck.TRACY D.
Customer Reviews for T&L Convenience Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert F.
That was extremely personalized service from the owners. We were very impressed with their attention to detail and for taking care of us immediately so we could continue you to our destination. Everything was explained well to me and I felt confident using this representative of U-Haul. You are very lucky to have them within your company.LINA A.
El cliente no dejó un comentario.doris R.
Wonderful people at this location/ will use them next timeEdward C.
El cliente no dejó un comentario.James F.
Best place and person to deal with.Chad E.
El cliente no dejó un comentario.ANTHONY C.
El cliente no dejó un comentario.philip B.
Very friendly staff!!! I would recommend anyone to this location... equipment was new and it made our move much easier.WILLIAM W.
El cliente no dejó un comentario.Josiah F.
El cliente no dejó un comentario.Rebecca E.
El cliente no dejó un comentario.JOEL R.
El cliente no dejó un comentario.JOSHUA C.
El cliente no dejó un comentario.ERNEST S.
El cliente no dejó un comentario.Ruben M.
El cliente no dejó un comentario.Jacob L.
It's the only drop off in city, I'm sure it's wonderful and I'd tell a friend to do it if they moved to Coolidge but I would suggest they go out of their way for it.John D.
This is not a reflection on the location. I reserved a truck and car hauler at the queen creek az location I received a call stating they were at another location 25 miles away I received a call stating they did not have a car hauler I called uhaul main # and was told it was at the second location Arrived to pick up truck/trailer and was told no trailer Waited 40 min to be told the trailer was an hour away Had to completely re-arrange my 250 mile move the day of at a large expense to my family. I now have no way to transport my vehicle to my new home. Uhaul made no effort to help me with the situation uhaul caused. Since uhaul seems to have little regard for their customers I will have to absorb the inconvenience and expense of their poor service.martin Z.
El cliente no dejó un comentario.ROSS T.
It would be nice if UHaul would pay back the difference if and when the equipment is brought back earlier than projected. I returned this trailer 3 days early and no compensation at all. Bad business.Jeffrey G.
El cliente no dejó un comentario.Joseph S.
Great experience! Knowledgeable and helpful people and they had me set up in no time, highly recommend!JOHN E.
El cliente no dejó un comentario.JESUS S.
El cliente no dejó un comentario.MARCUS H.
My pickup location is a dealer- thus they were quite busy with there store business & not so much concerned with the Uhaul portion. It took longer than normal to get my trailer & be on the road.Kaylee B.
I have zero complaints or negativity about my experience. I should have gotten a bigger trailer and that was my fault. Outstanding service!JASON R.
El cliente no dejó un comentario.MARK B.
El cliente no dejó un comentario.NOLAN D.
El cliente no dejó un comentario.Roy J.
El cliente no dejó un comentario.CRYSTAL T.
All was satisfactory and as agreedGregory S.
El cliente no dejó un comentario.Consuelo L.
Friendly staff. Have use the services from this place before. It's always a good experience here.. never have a problem. I had to keep the truck I rented longer than expected all it took was a call to let them know and they were fine with it. I definitely reccomend this place to anyone..VALERIE DOLORES G.
Uhaul corporate should figure out who is open and who is not. We made a reservation for this location and Uhaul air traffic called and insisted that this location was closed, so they made us change to a town 10 Mike's away, which would have been an major inconvenience. We went to this Coolidge location and indeed they were open and accepting reservations.Kerry A.
El cliente no dejó un comentario.Jewel H.
El cliente no dejó un comentario.joseph H.
El cliente no dejó un comentario.Larry G.
They were about 40 minutes late opening the store and I had to wait about 10 minutes for service, which got me a little behind, but the service was good when they did help me.Shawn J.
El cliente no dejó un comentario.Wendy P.
Only complaint is that odometer was not working right right it read 7 miles more then actually travelled . drove same route in personal vech. Twice to verify it.Terry N.
El cliente no dejó un comentario.Chotiros K.
This location has been a go to spot as equipment is rented in a fuel station and the employees are always friendly. I visited the mini storage location the previous Saturday to check prices, but the office was locked so my choice was easy to use the T & L site.Tommy W.
Great customer service! I would highly recommend.Patricia H.
Great Customer ServiceTerri J.
He was very helpful and very polite.John C.
Perfect for me.RONALD S.
More focus on customer and time use. Vehicle was dirty inside and out. I returned vehicle within 2.5 hours. Reciept shows I returned it at 8:30pm. Only after I called at 8:40 pm to check on my receipt.Kirk G.
El cliente no dejó un comentario.Douglas H.
Actually this has been one of the better pickup and return locations I have used so far.Gary W.
Very friendly staffYvonne D.
El cliente no dejó un comentario.Gary H.
El cliente no dejó un comentario.Robert H.
Nothing, the owner was very niceGlenn M.
The working the store were customer oriented and very friendly and polite to me and the other customers I seen there. I will definitely go back use this location again and will recommend anyone I know to use them too. Thumbs up to this location.Dennis J.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Lucinda H.
El cliente no dejó un comentario.Meloney A.
El cliente no dejó un comentario.Benjamin F.
Great service, easy to get in. Very friendly and helpful. Will use again if neededDaniel H.
El cliente no dejó un comentario.Joseph J.
Wasn't sure on how to explain hooking up chains to bottom of car chassis. Did take the time however to give an understanding on how it should look via labels on trailer.Hector T.
I can't think of anything Free car?MICHAEL S.
Don't do business with that location.Kirk A.
Not much they can do to improve their services since they are involved in so many things at their business. They do a good job of taking care of Uhaul customers once they have time to do it.Michael M.
One of the dolly fenders was needing replacingrafael S.
Nothing, everything was good, I made my reservation, when I picked up the trailer, it was ready for me all went very smooth. I would rent equipment from T&L again !!!William B.
Says 24/7 service, but nobody was there until 10 AM and i did not want to leave a trailer unattended without a receipt of return.John B.
Milage too high Prefer flat rate by day etc. That way you know what to expecttimothy C.
El cliente no dejó un comentario.maria C.
Item rented was a car trailer, stored outside, so clean as you can expect. The staff at the location, couldn't ask for better people, very kind and helpful. I would definitely use that U-Haul location again.tommy W.
Had to park in the mud due to standing rain waterDAVID A.
Courteous and knowledgeable uhaul agent.ROSS T.
El cliente no dejó un comentario.Warren M.
My reservation was for 10 am the location wasn't even opened had to wait almost 45 minutes to even get the truck! Bad Business and the people was rude! As hell will never used this location again don't recommend to anybody!linda L.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.donald C.
El cliente no dejó un comentario.carol C.
El cliente no dejó un comentario.Bargain M.
El cliente no dejó un comentario.Warren M.
Keep up the good work ??William C.
Nothing was very good experienceJustin D.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.alaina S.
Service was great but the truck drop off location is unlit and shady feeling.Daniel B.
El cliente no dejó un comentario.BOBBY P.
El cliente no dejó un comentario.JULIAN AVERY R.
Clerk was very kind but .79 cent per mile plus rental fee is too expensive.Cindy W.
This was a very busy store and I had to wait for people who came in after me to buy things. When I finally got assistance, things went OK.David S.
Clean the equipment. Truck cab was not clean and windshield/ mirrors were dirty. That being said, Brandon at this location went above and beyond to make the rental process very easy. He understands customer service! Thank you Brandon!AURELIO Q.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario... S.
Extremely helpfull, kind and courteous!ERNEST E B.
Wonderful people to work with!LYLE G.
Had to wait for someone to show up to sign paperwork. Truck needed to be cleaned out - it had dirt & some child's broken bead necklace all over it.Curtis J.
Truck very clean, but windshield full of squashed bugs on picking up truck.ronald B.
El cliente no dejó un comentario.JESUS C.
The personnel at this location were very helpful.roger B.
Nothing.. you guys are doing a good job ..JUAN V.