Comentarios de los clientes para T&G Automotive

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de T&G Automotive

Clasificación general:

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Gary S.
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Truck cargo area was dirty. Cab floor mats were muddy. Moving pads, utility and furniture dolly left in cargo area from previous customer

Donna H.
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Maybe more signs as to where to drop the keys

Angela H.
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El cliente no dejó un comentario.

DUSTIN RAY M.
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I rented through the website. When I arrived the location did not have the appiance dolly. It seems that there is no internal confirmation between the company and these locations as the reservation was made a week in advance. The folks at this location worked hard and quickly to locate a dolly so they were great. I still had to drive out of my way to get the dolly from another location, paying milage on the truck by the way.

Kimberley B.
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She told me the gas tank was on Full, but later I found out that it was on the last line, but full is on the F. So I added way more gas than I received.

Debra M.
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El cliente no dejó un comentario.

Brian F.
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I dropped my truck off the same day I rented it, around 3pm. This location was closed all day and charged me another day of rental even though I dropped the truck off on time. Terrible service. Now I have to argue and get the extra day refunded.

SHAWN S.
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El cliente no dejó un comentario.

GEORGIA J.
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El cliente no dejó un comentario.

cheryle B.
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Nothing

MELYNDA G.
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El cliente no dejó un comentario.

Nathan E.
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Thanks so much for everything

Pete L.
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El cliente no dejó un comentario.

Steven W.
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El cliente no dejó un comentario.

Steven W.
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El cliente no dejó un comentario.

Justin P.
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El cliente no dejó un comentario.

Kinu M.
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El cliente no dejó un comentario.

Debra M.
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El cliente no dejó un comentario.

Gary A.
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El cliente no dejó un comentario.

William C.
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El cliente no dejó un comentario.

Edward P.
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The vehicle I was driving is in desperate need of a front end alignment. Had to hold the steering wheel at a 45 degree angle to keep it on the road and it still wanted to pull to the right. I am glad I only had to drive 150 miles. It was a very stressful drive. Your trucks need to be maintained better mechanically.

Laura S.
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El cliente no dejó un comentario.

WENDY S.
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Dropped off

Anna O.
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The truck I rented today never should have been on the road. It had significant engine issues and was quite frankly dangerous to use. My pickup time and location was changed 2 days before I was scheduled to move, then I was forced to check in online because the location closed due to personal reasons and could not check me in. This threw off my schedule for the day even further. When I finally opened up the truck to start loading, the dolly that I rented was not in the truck. I've called three times trying to get a refund for the dolly, and each time I've been told that can't refund it. I've used Uhaul twice before this last time and never had a complaint. As a self storage operator, I've even recommended Uhaul trucks to many of my customers. That will no longer be the case. I will definitely not be using or recommending UHaul anymore.

David A.
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El cliente no dejó un comentario.

Joseph R.
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I booked online, and chose a pickup location, but once i got to that location it switched to a different location which was frustrating. Truck drove good and the gas miliage wasnt that bad

Clifton B.
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El cliente no dejó un comentario.

James T.
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We had done "pre-check-in" online, and we were still at the U-Haul location for nearly an hour, with no one in line ahead of us. The person behind the counter seemed clueless, and kept having to call U-Haul for information. They did not have the requested 2 dozen furniture pads, and eventually told us they would give us the appliance dolly and 9 pads they did have for free, but I have yet to see that refund on my credit card. Overall, I would NOT ever use this pick-up location again.

Lori K.
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I was told by a customer service representative to drop my U-Haul off at this location on Saturday afternoon. The location is not open over the weekend and I was told to use the dropbox. Well they logged my return at 8 AM on Monday and I was charged for an extra day. That is unfair and I feel like I was duped.

Carson B.
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El cliente no dejó un comentario.

Rita T.
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El cliente no dejó un comentario.

Joseph M.
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El cliente no dejó un comentario.

Arin D.
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El cliente no dejó un comentario.

Nathanial C.
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The owner was super friendly and very helpful. Maybe it was a change in the system, but a little more experience in the checking in system would be helpful.

Kenneth P.
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El cliente no dejó un comentario.

Kirk S.
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Truck was dirty inside and check-in could have been a lot faster .

Kimberly U.
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Fantastic experience! Very efficient and helpful. Great Job!

Mark W.
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Very helpful. Great attitude!

Randy J.
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Great experience, great people who were friendly and easy to work with.

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