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debbie rotondo
Customer Reviews for Jordan Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It seems odd when I checked in the person entered my private information into their iPhone. I hope my identify has not been stolen. Since, I am a retired police officer I will be vigilant to make sure my identify was not stolen.
edward millerI reserved a box truck four days in advance, gave my credit card information over the phone and scanned my driver’s license as requested by U-Haul. Upon arriving to pick up the truck today, I found that there was no record of my reservation and the truck size I had reserved had been taken by another customer. I had to pay more for a larger truck, as a result. I shouldn’t t be surprised by any of this, as the person helping me was completing all of my paperwork and transactions via the app on his cell phone. Horrible experience and will never come back.
FORREST BEIGHHad a great experience using the one way rental. Everything was as advertised and all equipment worked perfectly. I would do it again if the occasion presents itself.
James BernhardtThe U-Haul website is terrible. It never works! And you offer virtual pick-up at locations that don’t have that option and are closed on the weekends.
BETHANY DOWNINGThe guy who ran the place has a real anger management problem. Parking area was not well marked. He ranted & yelled at me when I parked temporarily in the wrong spot & got out to ask where to park. Yelled more then walked away when I offered to pay for the plastic parking marker I accidentally hit.
Mark SievertGreat assistance! Thanks for your guidance and help resolving the padlock issue!
Jeffrey NickAlthough the equipment was "clean" it did show signs and sounds of age. Also the dealer was very good but working alone in a gas station and often distracted.
Gary Matteo