Customer Reviews for TNG Power Equipment
(U-Haul Neighborhood Dealer)

316 reviews

2100 S Hwy 66   Claremore, OK 74019

(918) 342-2299

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 342-2299

2100 S Hwy 66
Claremore, OK 74019

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
3.0

Tell me how much it cost when I returned the key

Bryan A. 
Rating:
3.0

I turned it in 3 hours late and was charged for another whole day. That really sucks. We had an early Monday morning schedule and had to pick up the trailer before noon on Saturday.

Leonard T. 
Rating:
5.0

Stay good

Ralph S. 
Rating:
5.0

Went smoothly:=)

albert P. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

The young man that hooked it was very helpfull very good service

Jim S. 
Rating:
5.0

Everything was great. Keep doing what you are doing

Mark P. 
Rating:
5.0

They unhitched the trailer in just a few minutes. I pulled in and didn't have to back up the trailer.

David H. 
Rating:
5.0

Tim's a great guy and like to do business with him!

Terry S. 
Rating:
5.0

Customer did not leave a comment.

JOY B. 
Rating:
5.0

Customer did not leave a comment.

steve H. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
2.0

The guy was not real Friendly and they tried to charge me twice for the rental

Candice T. 
Rating:
5.0

Customer did not leave a comment.

Regal K. 
Rating:
3.0

The pick-up was great, but the return was not.The owner told me that i would be responsible for fuel cost. I told him , I returned the vehicle with same amount of fuel as I left with…..which was very little. He was kinda rude about it-

Andrew P. 
Rating:
5.0

Customer did not leave a comment.

TAMI J. 
Rating:
5.0

Great people to work with. Would highly recommend their services.

Jake L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY G. 
Rating:
4.0

Customer did not leave a comment.

Michael L. 
Rating:
1.0

Customer did not leave a comment.

Mary K. 
Rating:
5.0

Customer did not leave a comment.

bryan M. 
Rating:
1.0

We filled the gas back to the point required (just barely under 3/4 of a tank and that was the way we received the U-haul) and they charged us for 6 gallons ($26.12) of gas!! Not happy at all, will not use this location again!!!!

Dominic H. 
Rating:
2.0

I called multiple times to let them know of return date changes and NOT ONCE did anyone mention any additional fees!! We returned the trailer on 7-3-23 and they were closed for the holiday BUT when I called on Friday 7-1, I was not told they'd be closed!!

Sheila G. 
Rating:
3.0

There was no parking and people were just parked everywhere.

Tammy J. 
Rating:
5.0

Drop-off was as easy as it gets. Easy to find location; in, off, and out in about 7 minutes. Got my receipt by email within an hour. Thanks!!

Curtis L. 
Rating:
5.0

Customer did not leave a comment.

Candace P. 
Rating:
3.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

Carla P. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

margaret L. 
Rating:
1.0

undocumented damage, truck wasn't ready, less than half of pads available, missing dolly, took forever, had attitude. It was also more than 5 preferred locations away, 15+ miles (I paid for that fuel @ 2.2mpg) - this was a miss for everybody involved. The truck also had check transmission and another dash light on, not a great feeling on a long drive.

Trevor D. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
5.0

Location did not have everything to complete my online order, which was problematic during the move. As a result, I had to purchase something from the business that I should have received from UHaul.

Mindy G. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

1

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

margaret L. 
Rating:
3.0

Customer did not leave a comment.

Neika H. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Caleb B. 
Rating:
5.0

When we got the truck, the gas meter was between half and quarter. My husband put the gas meter back where it was when we got it. Instead, got charged over $10 to put the gas meter to 3/4 full. Plus, my husband went through snow storm and didn't have the time to get the truck washed. It was dirty when we got it. No, we won't be coming back to you.

John B. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Ben R. 
Rating:
5.0

Always excellent service!

Dawn O. 
Rating:
5.0

N/A

Tonya C. 
Rating:
5.0

Customer did not leave a comment.

debbie H. 
Rating:
5.0

The people at TNG Power Equipment are very friendly and professional and did a great job of helping to get the trailer hooked up and explaining all that was needed. Excellent service!! This was the best experience I have had with Uhaul!!

Melissa W. 
Rating:
3.0

Customer did not leave a comment.

Terry B. 
Rating:
3.0

truck had just under 3/4 tank of gas, paperwork showed 15/16 full

Mike S. 
Rating:
4.0

Seat belt extensions for big people and a little more leg room in the cabin

Douglas G. 
Rating:
5.0

Customer did not leave a comment.

Blue F. 
Rating:
4.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Very helpful and accommodating.

Robert M. 
Rating:
5.0

Howard and family are wonderful people!!!

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Adrea G. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
3.0

This is my 3rd U-Haul rental in past 2 months. I really needed an appliance dolly for my move as I had requested. A regular utility dolly was left in the truck and the facility was closed when I picked up the truck. I had to find one on my own to complete my move. As you can understand, it's frustrating when you are paying 1.09 a mile when you have to go out of your way! I expect a refund on the dolly fee. Thanks

STEVEN S. 
Rating:
4.0

Good location

Joe D. 
Rating:
5.0

Customer did not leave a comment.

Julayne S. 
Rating:
5.0

Truck share 24/7 seems to need improvement. Attempted to use but it wouldn't work. Fortunately location was open.

Thaddeus T. 
Rating:
3.0

The passenger side mirror was not in good order and would not stay in place. I was unable to properly see the traffic in the lane to my right. I had to drive most of the way in the right lane only. If you have ever traveled in Oklahoma, you know that is always the lane that the trucks have torn up. The person in charge was arrogant and did not follow my instructions on which of my cards to charge and insisted on charging me for a trailer that U-Haul asked me to tow to Lindale, Tx for them. I am pissed that U-Haul has yet to reimburse me the $81 I paid to TNG Power Equipment. If the $81 is not refunded to me, I will no longer be a U-Haul customer.

Corey E. 
Rating:
5.0

No improvements needed. The staff were very professional and kind. I would definitely recommend this place.

Andrea H. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
5.0

Customer did not leave a comment.

Newell T. 
Rating:
5.0

Came through when I needed them. Congratulations on the grand baby again.

Sam H. 
Rating:
5.0

Customer did not leave a comment.

Vanda B. 
Rating:
5.0

Keep up the good work

TIMOTHY L. 
Rating:
5.0

Customer did not leave a comment.

Linda T. 
Rating:
2.0

Maintaining the equipment I would think should be a priority. When I left the U-Haul parking lot in the pouring rain I noticed the truck steering was pulling to the right very badly. An already unpleasant experience of moving was made even worse by having to fight to keep the vehicle on the road for hours & 100's of miles.

Jerry V. 
Rating:
5.0

I only had trouble with returning my equipment with the online application. I do not, however, know how to fix this issue.

Belinda C. 
Rating:
5.0

Customer did not leave a comment.

SAMMY R. 
Rating:
4.0

The trailer for the most part was in good condition. It was not cleaned (probably from the previous renter and looked to have been run into something on both side, but I took pictures before and noted it prior to leaving the lot on the pick up date.

Michael R. 
Rating:
5.0

Staff was very helpful in the stores already clean

Victor J. 
Rating:
5.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

Sean C. 
Rating:
5.0

Good service and. Very helpful

Dexter S. 
Rating:
4.0

Customer did not leave a comment.

francis N. 
Rating:
5.0

Customer did not leave a comment.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN M. 
Rating:
5.0

Very quick service and a friendly group

JIMMY P. 
Rating:
5.0

There was a door lock/latch missing on our trailer. We had to tie the door shut.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Cheryl T. 
Rating:
4.0

I was very upset!!! When I arrived to pick up the truck, I was asked for my credit card info, told there would be a hold on it for an estimated amount. When I said my driver would be paying cash for the actual amount, the man said for him to remind them to remove the hold. So he returned the truck and asked how much it would be. He was told it had already been run through using my credit card. You say, what's the difference, he could just give me the cash, which he did. It mattered a lot to me. I had an $1800 car repair 3 weeks earlier, which I had to put on my credit card. Being 81 years old, on Social Security with limited income, I'm having to pay interest a for few months. So this new $91+ charge, is also costing me interest. Your employee said he couldn't do anything about it without an involved and time consuming process. They should ALWAYS ASK before charging the credit card.

sherrill V. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
4.0

Customer did not leave a comment.

Raymond R. 
Rating:
5.0

Great customer service would recommend to anyone.

William M. 
Rating:
5.0

Very quick process!

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

I would rent the same trailer again - easy pull and easy pickup. Easy return. Helpful staff at this location.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Excellent location and helpful staff

Mark D. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

CHERI D. 
Rating:
1.0

con artist and rip offs

Thomas W. 
No reviews have been submitted for this location.

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