Customer Reviews for T&C Grinding Inc
(U-Haul Neighborhood Dealer)

241 reviews

107 Turner Ave   Berthoud, CO 80513

(970) 532-2182

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(970) 532-2182

107 Turner Ave
Berthoud, CO 80513

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very prompt and efficient service. Very pleasant contact person (Joe Mills).

Edward Fensholt 
Rating:
5.0

Debbie & Joe were very helpful & communication was excellent!!!

Georgia Higgins 
Rating:
5.0

Super friendly reception - wish I had more time to sit and visit with the men who ran this shop.

Gerald Ascher 
Rating:
5.0

Customer did not leave a comment.

Kevin Whiteaker 
Rating:
5.0

He was able to navigate through the Uhaul site to enter all the information needed. Was helpful by answering my questions and hooking up the trailer.

Mike Werner 
Rating:
5.0

Owner was a great guy. Ground corners on our new hitch to make it fit into the receiver. Super friendly and easygoing when we asked to pick up a day early. 5 stars +

Brian Litton 
Rating:
3.0

Late night drop off options available, which was great for us.

Kathleen Hally 
Rating:
5.0

Customer did not leave a comment.

Karey Christjaner 
Rating:
4.0

Didn't know where to park the van. Owner was helpful when I called.

Samuel Smith 
Rating:
5.0

Customer did not leave a comment.

Richard Laybourn 
Rating:
4.0

Gentlemen was super friendly and I was in and out since I had done the online check in ahead of time. While I had originally scheduled my equipment from a different place I was not notified with the change which was frustrating and I had to quickly drive 30 min. further to pick up the equipment.

ENRRIQUE JASON MUNIZ 
Rating:
3.0

Customer did not leave a comment.

PETER RODRIGUEZ 
Rating:
3.0

Customer did not leave a comment.

Peter Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Sandra Henderson 
Rating:
5.0

Convenient location and great owners, thanks!

Anthony Urbano 
Rating:
5.0

See above

Robert Radocy 
Rating:
4.0

I only interacted with drop off via phone. They were friendly and helpful but closed when I dropped off the truck. Everything else was done on the app.

Dave Dellwardt 
Rating:
5.0

Great experience

ROBERT HAZZARD 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Sheldahl 
Rating:
5.0

Customer did not leave a comment.

Thomas Glanville 
Rating:
5.0

I only had it one afternoon but everything went great.

Casey Botkin 
Rating:
5.0

Customer did not leave a comment.

Jeff Wellings 
Rating:
3.0

Customer did not leave a comment.

Scott Blair 
Rating:
4.0

Customer did not leave a comment.

Nancy Whitfield 
Rating:
4.0

Same as above. I will say the guy was much friendlier. The location was a small quansit hut which belonged to a hoarder. I not sure they ever intend for anyone to go in to the office. My biggest complaint is on U/Haul in general. It is clearly marked on all of the trailers “Speed Limit 55mph”. When traveling on an interstates with a speed limit of 75mph the vehicle with a trailer traveling 55mph becomes a danger to on the interstate.. 55mph should be removed from all trailers and a reasonable speed limit should identified and placed on the trailers. 55mph is unreasonable, unrealistic and dangerous.

James Barclay 
Rating:
1.0

the owner was rude when I spoke to him on the phone the morning aI was dropping the trailer off I made the comment that they did not open till 9am, after he thought he had finished talking and he thought he had had hung up he mocked me to someone else on his end of the conversation his wife I think. It was childish and unacceptable behavior, in addition there was no one at the shop to receive the trailer when it was suppose to be open at 9am. Its probably a good thing because there would have been a confrontation! I n addition the contact number on my contract was either wrong or went unanswered, so I looked up additional contact numbers the evening before to find out what time they opened these also went unanswered, these are people who will cost uhaul money, I would not use them if they were the only option in town!

stephen burns 
Rating:
5.0

Customer did not leave a comment.

Anthony Urbano 
Rating:
5.0

Customer did not leave a comment.

steve green 
Rating:
4.0

Customer did not leave a comment.

Pearl Brinkley 
Rating:
5.0

This equipment was old and well used. It was serviceable and performed well. It was obviously well maintained. I pulled it, fully loaded, over 1700 miles. It did the job.

Alfred Batchelor 
Rating:
3.0

Customer did not leave a comment.

LORI WILSON 
Rating:
5.0

Very helpful!

Daniel Du Fresne 
Rating:
5.0

Customer did not leave a comment.

Lisa Spitz 
Rating:
5.0

Thanks!!

Nathan Hancock 
Rating:
5.0

Customer did not leave a comment.

Tracy Wilson 
Rating:
4.0

Considering the rental location was changed from the one closest to me -Longmont to Berthoud. Was not happy about that but the one in Berthoud was very helpful and had the truck needed. Truck under 60 mph was very bumpy but if maintained at 60, the ride was smoother.

Kent Olmstead 
Rating:
5.0

Owner was willing to wait for me to return trailer same day so I wouldn't have to have it over night.

Peggy Kamphaus 
Rating:
1.0

It was a father & son operation. The father hooked up the trailer. The son did the paperwork. The father was rude, condescending, insulting & grumpy. He thought I should know what kind of hook up cable I have. Part of it had been worn away & he said it needed to be replaced. When I took the trailer to drop off they said my cable was fine. The son was better but had an attitude & wasn’t respectful. I would only go back there if there was no other place within 50 miles to rent.

Nancy SimmonsWalker 
Rating:
3.0

Customer did not leave a comment.

John Sarantakes 
Rating:
4.0

nice that there is uhaul pick up and drop off in the small town of Berthoud. Thank you

Timothy Langer 
Rating:
5.0

Kind, friendly service

Dan Sawczyn 
Rating:
3.0

The process was fine. The guy was fine. But it was a hole in the wall 30 miles from where I wanted to pickup.

Robert Hambright 
Rating:
4.0

Customer did not leave a comment.

Wesley DeKruif 
Rating:
4.0

Service was quick and thorough.

Mark Burak 
Rating:
4.0

Customer did not leave a comment.

Ramon Rivera 
Rating:
5.0

Customer did not leave a comment.

Rob BItterman 
Rating:
2.0

Take proper care of the customer, don't assume they know everything. Fuel in the tank should be full, not hear complaining from the dealer that he doesn't have the money to fill it , and do you think there going to pay me back ,NO!

John Gribben 
Rating:
5.0

Customer did not leave a comment.

Gregg Robke 
Rating:
5.0

We had no problem dropping the trailer after hours. We called to make sure there would be no problem and were given great directions and instructions. 6Stars!!!

Patrick Macheske 
Rating:
3.0

Customer did not leave a comment.

Marshall Johnson 
Rating:
3.0

Customer did not leave a comment.

Joey Ziegler 
Rating:
5.0

Customer did not leave a comment.

Randy Culling 
Rating:
4.0

Customer did not leave a comment.

Cameron Bouvier 
Rating:
3.0

Didn't interact with them.

Erin Ambrosio 
Rating:
5.0

We called on Memorial day to see if he was open to drop off the trailer early. He was not open, but he answered the phone anyway. He said we could drop it off as he has security cameras to monitor his location, and he simply asked me to park it on his location "but not on the street, please". And that was great. It was an easy in and out and I appreciated that he answered my call on his day off. THANK YOU!

Bruce Fishburn 
Rating:
5.0

Customer did not leave a comment.

patrica proctormcann 
Rating:
5.0

Customer did not leave a comment.

Eric Boyd 
Rating:
4.0

Site was fine. Reservation process was overly complicated and frustrating.

Lynn Thull 
Rating:
3.0

When the trailer was dropped off no one was there and when we called the number on the building we were told to just leave it

jeanne bernhart 
Rating:
3.0

Customer did not leave a comment.

Michael Quick 
Rating:
3.0

Customer did not leave a comment.

Matthew Harkness 
Rating:
4.0

Customer did not leave a comment.

Richard Heersink 
Rating:
3.0

Customer did not leave a comment.

Tyler Allen 
Rating:
2.0

Truck was full of muddy prints inside and I needed to clean before use. Cab was dirty and smelled of cigarette smoke.

Shawn Bass 
Rating:
5.0

Customer did not leave a comment.

Joshua Henley 
Rating:
5.0

Customer did not leave a comment.

Peter Brown 
Rating:
5.0

Customer did not leave a comment.

JASON STETSON 
Rating:
3.0

Customer did not leave a comment.

GARY PFISTER 
Rating:
5.0

Easiest, friendliest rental ever

Michael Bertozzi 
Rating:
3.0

Customer did not leave a comment.

ROBERT KARDOES 
Rating:
3.0

Customer did not leave a comment.

John Scheihing 
Rating:
5.0

Customer did not leave a comment.

Laura Ladrick 
Rating:
5.0

Great guys

Doug Schwind 
Rating:
5.0

Customer did not leave a comment.

Christopher Morton 
Rating:
3.0

Customer did not leave a comment.

JACKIE SUTTLES 
Rating:
5.0

Customer did not leave a comment.

Caitlyn Kelly 
Rating:
3.0

Customer did not leave a comment.

Jason Sobczak 
Rating:
5.0

Customer did not leave a comment.

Dan Flanagan 
Rating:
5.0

The entire process was amazingly simple.

Tina Smith 
Rating:
1.0

Customer did not leave a comment.

Christian Finger 
Rating:
5.0

Customer did not leave a comment.

brian loving 
Rating:
2.0

Uhaul is horrible. I do not believe i will every use you all again. My location was switched from 1 miles way to 15 miles a few days before my move, wasting extra time and gas money. I could not get the truck from my phone at 630am on a very strict schedule. I had to call customer service and waited 55 MINUTES before an answer. Thankfully i did not let the customer service representative hang up in case i couldn’t get the keys. I couldn’t get the keys because there was no lock box on the truck. The truck squeaked horribly the entire drive and shook uncontrollably at any speed, damaging a lot of my neatly packed items. Cannot believe how horrible the experience was and wasn’t offered some type of discount for screwing me and my time over.

Jordan Ranieri 
Rating:
5.0

Customer did not leave a comment.

David Picco 
Rating:
3.0

Nice truck, Clean & worked good

Ron Goscha 
Rating:
5.0

Customer did not leave a comment.

Ken Barnett 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WRIGHT 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WRIGHT 
Rating:
5.0

Customer did not leave a comment.

FLOYD MORGAN 
Rating:
3.0

Friendly. Individuals were punctual and easy to work with.

Audry Ehrhart 
Rating:
3.0

Customer did not leave a comment.

antoinette Nanez 
Rating:
3.0

Great customer care.

Brett Aarnes 
Rating:
3.0

Everything was great!

Nicholas Bland 
Rating:
5.0

Customer did not leave a comment.

Scott Baggett 
Rating:
5.0

Customer did not leave a comment.

Lisa mcfarlane 
Rating:
4.0

Customer did not leave a comment.

Susan Price 
Rating:
5.0

Called me back right away on a Sunday to confirm return of the trailer.

DAVID MOORE 
Rating:
2.0

Place locked at 7:30, so had to do self-check-in. They called me wondering about passenger side scratches on the truck. I never observed these.

DANIEL WESTHOFF 
Rating:
3.0

Have someone on sight during business hours. They seem to only work when they want to.

ALEXANDRIA JOHNSON 
Rating:
3.0

Customer did not leave a comment.

Wilmar Emming 
Rating:
5.0

Customer did not leave a comment.

Karen Zeidan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top