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PHILIP B
Customer Reviews for Tamlin Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful service and wonderful communication!!
Savannah FI had a reservation at a set time and upon showing up, the door was locked and no one was there. I received a call earlier in the day from a number I didn’t recognize so I didn’t answer and no message was left. Then I received a text that did not make sense and seemed like spam.
Brian DThis pick up location was not the one selected. U-Haul had us drive and be inconvenienced because they didn’t have one at the location I selected. Then did not refund me for the inconvenience on their part because it wasn’t on my reservation, nor did they call to confirm. Needless to say I’ve used U-Haul many times, but may look to other options on my next move.
Kala BTRUCK WAS CLEAN BUT ENGINE LIGHT WENT ON 6 MILES INTO MY TRIP. AND I GOT CHARGED FOR INSURANCE AND DID NOT WANT IT.
JAMI GEasier customer service call. I had trouble completing my online pick up due to truck mileage being off
Rachel MCheck out questions a little unclear but process overall was good.
David TWorst Uhaul experience & I have had many. The location was I’ll maintained, the worker was the rudest person I’ve ever encountered. The Uhaul was in horrible condition, we were scared we were going to break down at any moment. Never again. Do not recommend.
Lea BI booked at a different location but was told by the person who called me literally less than 24 hours before the rental time I’d have to pick up at this one because the person who previously rented it returned it to this location instead. I shouldn’t be charged additional mileage because the previous owner couldn’t return it properly. When I selected this rental at the original location it was to limit the number of miles that would be charged. Ended up putting an additional 5 miles on the truck for the additional drive to this location. If I had known the rental wasn’t available at the location I booked with online, I would have booked with another company. Having said all that, the gentleman at this location was very nice and considering it wasn’t his fault the rental was returned improperly, I’ve rated them highly.
Jennifer FNo problems picking up truck and great customer service. Definitely recommended!
Scott GOverall the location and the service was excellent. U-Haul shouldn’t charge so much per mile. It’s a little unreasonable. A 39.95 rental as the base is misleading. Tamlin Storage was awesome!
Patrick BTamlin Storage is the best Uhaul provider I have been to by far. I had a lot of bad experiences with other Locations from my last move and Tamlin Storage was able to change that by simply giving me a great one. Tamlin Storage will be my go to for every move here on out while in Colorado. Thank you Tamlin Storage for providing me exceptional customer service and not making me feel rushed or like a burden for asking so many questions. Until next time. Cheers!
Brandi DThe lock to get into the box for the key was difficult to get open and closed. We reserved and paid to rent a dolly, but it was not in the truck and the location was closed.
Michael MNothing to do, everything was great. thank you
Allan HEmployee went out of his way to help after uhaul screwed up the reservation.
Steven ANot much I loved this location. It was cold in the office, he has the windows open and 2 fans going as it got dark in January in Colorado that was a little cold.
JOSHUA CVery helpful and friendly
Kelly B