Customer Reviews for Tallahassee Tire Port
(U-Haul Neighborhood Dealer)

49 reviews

2425 Springhill Rd   Tallahassee, FL 32305

(850) 915-0177

Office Hours

  • Mon-Sat: 9 am–8 pm
  • Sun: 1 pm–4 pm

Services at this Location:

Contact Us

(850) 915-0177

2425 Springhill Rd
Tallahassee, FL 32305

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–8 pm
  • Sun: 1 pm–4 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Charged incorrectly for an extra day when I turned in vehicle the same day. Charged for fuel when I was given U-Haul on empty. Do not rent from this place. Csr did not know what to do. It took him over an hour to process my order and it was still incorrect.

Sheneka Williams 
Rating:
5.0

Smooth and easy process

Morgan Wilkerson 
Rating:
2.0

Nothing. It is what it is.

Annette Coriale 
Rating:
2.0

Nobody was on site to connect the trailer. The individual on site told me to contact the owner who told me the trailer number I was receiving and to send a picture of the trailer connected to my truck. Luckily I use trailers a lot and was not a big deal but if I was someone who had no clue about trailers this could definitely be an issue.

christopher pittman 
Rating:
5.0

Speak English better. Pronounce your words better.

Tammi Jeffrey 
Rating:
4.0

Customer did not leave a comment.

miguel rojas 
Rating:
5.0

Customer did not leave a comment.

DONALD HOFFMANN 
Rating:
5.0

Customer did not leave a comment.

Michael Henry 
Rating:
5.0

Very great customer service.

Darren Desir 
Rating:
5.0

It was awesome

Daniel LAWSON 
Rating:
3.0

The rental truck was not available at the time of pickup. This caused an inconvenience for me to leave and come back. Have rental truck available at the time promised on reservation contract.

roscoe watts 
Rating:
5.0

Customer did not leave a comment.

Kirk Flowers 
Rating:
5.0

Very friendly and professional experience. I would recommend this location to everyone.

Maja Troupe 
Rating:
5.0

My interaction was quick, easy, and I was able to get what I needed for my move through the state. The first location I went to was able to send me to my pick up location. Pick up location was friendly and helpful.

heather mursell 
Rating:
5.0

Very friendly and professional.

Alfred Owens 
Rating:
5.0

Very helpful and friendly.

Brett Saunders 
Rating:
3.0

Customer did not leave a comment.

Johnny Stevens 
Rating:
4.0

Customer did not leave a comment.

Austin Johnson Jr 
Rating:
5.0

Customer did not leave a comment.

bruce tuovila 
Rating:
5.0

Customer did not leave a comment.

Kevin Ivey 
Rating:
5.0

N/A

Marvin Armstrong 
Rating:
5.0

Customer did not leave a comment.

anthony bridges 
Rating:
1.0

I dropped off around 11. The guy was occupied. Took the key and said I’ll process it when I can. Around 7 pm I noticed I still didn’t have a receipt. Called the location. Went back and forth from U-Haul to the merchant. It was a HOT MESS. Very disappointed with the rental.

Cecily Alford 
Rating:
3.0

No nonsense staff. Pleasure to work with. Thank you.

MICHAEL TAKAC 
Rating:
5.0

Great service

Andrianna Henderson 
Rating:
5.0

Customer did not leave a comment.

Ethan Weber 
Rating:
3.0

Customer did not leave a comment.

NELSON MEJIAS 
Rating:
1.0

No one was there of course then a small uhaul blocking the driveway so this big ass truck I had was damn near in the highway! It was nowhere else to put it

Chad Walker 
Rating:
1.0

When I dropped the trailer off, there was only one individual working who told me he didn’t have the code to check the trailer in and give me my receipt. I had to reach out to the customer service number to get help. They stated they couldn’t complete the trailer drop off and that only the local store could. I am still waiting for verification that the rental has been completed and given a receipt.

Scott Pohler 
Rating:
3.0

Customer did not leave a comment.

melvanah evdy 
Rating:
1.0

Customer did not leave a comment.

Janice McCulley 
Rating:
1.0

Did not receive service because the 2 gentleman there were working on a car. When I arrived one of them said I had to undo the straps on the tow dolly myself. I wasn't good at positioning the dolly so he suggested I unhook it from the truck and just push it to the spot.

Marcellus Harris 
Rating:
1.0

They to have better people to assist the customers when returning vehicles etc.

sheldon rolle 
Rating:
1.0

Done complaining , it won’t change.

CHRIS LEMLEY 
Rating:
5.0

Tire station worker let me know of procedures clearly and got the Manager on the phone to get my info. Haven't rented a U-haul in years but they made it a smooth transaction. I would recommend this location for an easy rental.

CARL MCLEAN 
Rating:
5.0

Customer did not leave a comment.

Jared John 
Rating:
1.0

Customer did not leave a comment.

Clayton Dyer 
Rating:
3.0

Customer did not leave a comment.

Meghan Hartline 
Rating:
2.0

There was no one available at this location for pick up even though I had a reservation. No one tried reaching out or attempted to be there before I arrived. It took calling multiple numbers to get in touch with the owner of the location. I received an explanation as to why there was no one there, but moving days are hard enough as it is. This issue and complication delayed me significantly. The owner at this location was very nice and pleasant; however, the issue was enough to make this move even more stressful and I didn’t meet certain window times.

Antony Caldera 
Rating:
1.0

Mike the owner was rude refused ro give the keys to the truck. I had to call the uhaul customer service twice and he used profanity during the encounter. We was delayed at pick up for almost an hour because he was refusing to give the truck.

Davon Jones 
Rating:
2.0

Place was not welcoming. Staff unsure of process. Equipment damaged and supplies not available.

Ashli Swindell 
Rating:
1.0

This person should not be working with people. Wasn't helpful at all.

IVORY WYNN 
Rating:
1.0

Picking up the U-Haul took a long time. There were several unsatisfied customers there at the same time. The employee had us write down our credit card number and leave it with him. The reservation should have been paid for online already. Our card is on file. We rent every Saturday. This is our first really bad experience with a U-Hual dealer. The open sign was visible when we returned the truck on 8/27 but no employee was there. We returned the truck on time and left the key in the drop box. We we charged for an extra day. The dealer's voicemail box was full and he did return our text message.

Jan Simpson 
Rating:
5.0

Customer did not leave a comment.

Maxine Murrell 
Rating:
3.0

Customer did not leave a comment.

Sharondia Williams 
Rating:
5.0

Customer did not leave a comment.

TRACY BROERS 
Rating:
1.0

They over charge me and never gave my money back

KRISTIE BAILEY 
Rating:
1.0

Rough looking neighborhood all business done on phone no interaction with real people.

Jack Martin 
Rating:
3.0

Also not a uhaul center but friendly assistant

Julia Anderson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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