Comentarios del cliente para Taggarts Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Taggarts Shell

Grado total:

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ROBERT H. en

Grado:

El cliente no dejó un comentario.

AILON E. en

Grado:

El cliente no dejó un comentario.

Scott W. en

Grado:

The U-haul system would not take my credit card, so the person at the site had to call the corporate office and re-create all of the pre-work that I had already done. Very happy with the location, unimpressed with U-haul's processes and systems.

Richard N. en

Grado:

The back of the truck smelled very intensely of marijuana and we had to let it air out since we didn’t want our furniture to smell like that. Also, the cab of the truck smelled like beer and ended up finding a bag with 4 beer cans in it under the middle seat with a receipt dated Oct. 25th.

Terry T. en

Grado:

El cliente no dejó un comentario.

John A. en

Grado:

El cliente no dejó un comentario.

kurt S. en

Grado:

The employee did not go over the truck it tell me about the contract

Christopher L. en

Grado:

El cliente no dejó un comentario.

Sandra K. en

Grado:

El cliente no dejó un comentario.

Colin R. en

Grado:

The staff was very friendly and accommodating. They took care of parking and detaching the trailer, filled out paper work in a timely manner, loaned me a furniture dolley that was not provided at the pick up location and made me feel welcome in Vancouver.

Charles A. en

Grado:

Best personal customer service this location.. ?? Also convenient and near our home. These guys here are very kind helpful and professional...I will tell friends and family to go here.

Matthew J. en

Grado:

El cliente no dejó un comentario.

Mark G. en

Grado:

Very good service !

Melody T. en

Grado:

El cliente no dejó un comentario.

Brad C. en

Grado:

El cliente no dejó un comentario.

Ray Y. en

Grado:

Very nice helpful clean Trailer !

Mary M. en

Grado:

El cliente no dejó un comentario.

THOMAS L. en

Grado:

El cliente no dejó un comentario.

William P. en

Grado:

The person who checked me in was terrible. I was just before closing and he was in a huge hurry to leave. First he told me he wouldn't check me in. Then when I confronted him about their posted hours he said just drop the key in that slot when you leave. Then he took off 5 minutes before closing. The key didn't fit in the slot and I had no idea what my charges were. Thankfully the next morning the person who handled the check-in called me and was very helpful.

Richard B. en

Grado:

I will use this Uhaul in Vancouver from now on. Awesome customer service. The store on Andersen is Garbage.

Elizabeth W. en

Grado:

Very friendly and professional. A little hard to see where to park, but that's just because it's with a busy gas station/mechanic.

Molly R. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Peter T. en

Grado:

El cliente no dejó un comentario.

Tessica H. en

Grado:

El cliente no dejó un comentario.

Eric W. en

Grado:

Mobile check in system is badly flawed

James S. en

Grado:

Nice people and efficient service!

marc F. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Great to work with!

Marvin SEE S. en

Grado:

El cliente no dejó un comentario.

Vicki N. en

Grado:

We were so happy with the great service we received at this location. We would definitely come here for any future needs.

DARIN O. en

Grado:

I have used this specific location multiple times now and the young gentleman that works their has always been very easy to works with and I have personally witnessed a few different times Him having to deal with The corporate uhaul Systems being down while still running the station and helping multiple customers at the same time and showed zero signs of stress or frustrations in front of myself or other customers while handling these situations..

Tess W. en

Grado:

This location is also a gas station, and auto machine shop. Such great service and they have the coolest hand made counter in the office made from the hood of an old truck. Easy check out. Such a great moving experience overall.

Jim S. en

Grado:

Quick, efficient service all around.

Gail S. en

Grado:

The person helping me with the rental was great! Very friendly and wonderful service. I did let him know that the cab of the truck was filthy. Not cleaned out and that someone had spilled something in there. He came out and looked at it and told me he would make notation of that on my account. (Thank You) Otherwise, the truck itself was good and used less than a half a tank of gas from Vancouver, WA to Everett WA. Of course I traveled 60 the whole way in the slow lane ;-D

Marc I. en

Grado:

This location was very clean, I really liked having a gas station on the same location it was very nice.

Ward M. en

Grado:

The BEST u-haul personnel I have been to, friendly and helpful. would recommend to everyone.

Michael H. en

Grado:

Reserving a truck online was quick and easy. There was an issue with the truck when I picked it up. The corner of the cargo area had recently been replaced but was leaking water. The attendant quickly cleaned up the mess.

Lynn L. en

Grado:

1. Person who was to meet us to hook up trailer was late. 2. Did NOT have 4-to-7 pin adapter for light hook up. Had to leave & go to hardware store to purchase one, even though all towing info had been submitted when making reservation on-line.

melanie J. en

Grado:

They were efficient and had everything ready for me when I got there.

Robert A. en

Grado:

El cliente no dejó un comentario.

Katrina G. en

Grado:

The clerk is awesome!

Douglas W. en

Grado:

Great customer service

Gerald T. en

Grado:

You can organize your ordering service so that we can pick up the equipment we reserve at the time we reserve it and going to the destination we reserved it for. The system you have inplace isn't working.

Laura C. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

I’ve rented many times from U-Haul and have always used the 2456 NE Andresen Rd, Vancouver, WA location. They’re great and have always provided nice equipment and top notch customer service. I booked on-line for this rental and was directed to this location based on what equipment they had. Pick-up at the location was fine but I was disappointed that they didn’t have any boxes to purchase nor did they have a floor type dolly to either rent of buy. The part that was the MOST disappointing is that a few hours after I left from the U-Haul location my wife received a call at our home from someone named John accusing me of leaving a bag a trash on top of their dumpster (at the Shell Station). The only reason they could have possibly though that I left trash on their dumpster was that my wife had driven me to the pickup location and she went with me to pick-up two pieces of furniture that we had purchased the day before. After we picked up the furniture I swung by the Shell Station U-Haul location and dropped my wife off so she could drive her car home. I did clear it with the location about leaving our car at the location for a few hours and they were fine with that. I didn’t even get out of the truck when I dropped my wife off and all she did was walk to her car and leave….again we didn’t have any trash and certainly didn’t leave anything in or around their dumpster. According to my wife John accepted that we didn’t leave any trash in their dumpster but his “insistent” tone indicated that he didn’t necessarily belief her. I would love to get a follow-up call about this. Mark Lasof-503-869-5680

William H. en

Grado:

they were great

Paige J. en

Grado:

Both of the guys there were so incredibly kind and helpful, and gave us a great first impression of our new home! My husband and I would recommend them to anybody!

alex B. en

Grado:

El cliente no dejó un comentario.

Valerie W. en

Grado:

Great staff. Efficient and courteous. My new go to rental location

Nathan M. en

Grado:

El cliente no dejó un comentario.

Lucille D. en

Grado:

El cliente no dejó un comentario.

DAVID M. en

Grado:

El cliente no dejó un comentario.

CHERYLL B. en

Grado:

El cliente no dejó un comentario.

Maureen S. en

Grado:

El cliente no dejó un comentario.

Troy S. en

Grado:

They were prompt courteous and efficiently getting the process done so we could take care of our business. I would return there and recommend them to all.

Bridget E. en

Grado:

40 minutes trying to get card reader to work. Said approved 4 times but was not. We were on a tight schedule I had to be on the air. A discount would have been appropriatested but I,will use uhaul again anyways. 40 minutes due to your system glitches.

Jim R. en

Grado:

Courteous and professional checkout.

Rock H. en

Grado:

Would be nice to have started out with a full tank of gas specially when I got it from a gas station.

Douglas S. en

Grado:

El cliente no dejó un comentario.

Douglas S. en

Grado:

El cliente no dejó un comentario.

Aaron N. en

Grado:

Location did not have me verify odometer, discovered at drop off that it was 100 miles off.

Carol W. en

Grado:

El cliente no dejó un comentario.

PEGGY M. en

Grado:

El cliente no dejó un comentario.

CHRIS P. en

Grado:

El cliente no dejó un comentario.

Lavern W. en

Grado:

El cliente no dejó un comentario.

MARTIN D. en

Grado:

El cliente no dejó un comentario.

Linda S. en

Grado:

This equipment had a bad tire which I pointed out to them. We had a very low tire about 1000 miles into our trip which had to stop and fix at the nearest dealership

JAYNE P. en

Grado:

Nothing. The guy that rented us the uhaul was so nice..

DON K. en

Grado:

Great guys to work with. Very accommodating!

Luis G. en

Grado:

Very professional and courteous people at this location

Luis G. en

Grado:

El cliente no dejó un comentario.

Michael A. en

Grado:

computer system was down so had 2 make 2 trips to pick up unit but got it done

FADI A. en

Grado:

El cliente no dejó un comentario.

DEMI D. en

Grado:

Great throwback Shell Station with very cool Shell memorabilia.

Georgia L. en

Grado:

Helpful, friendly, knowledgeable and professional. Good experience!

Jana M. en

Grado:

El cliente no dejó un comentario.

Sean S. en

Grado:

Your customer service is awful. A mistake was made on the original amount at pickup, and took hours of phone calls to correct. When customer service could have just given me the phone number of the local scheduling office. Thanks to Desiree Tovar at the Vancouver office this problem was quickly resolved.

Donald K. en

Grado:

El cliente no dejó un comentario.

elizabeth T. en

Grado:

More info from rental service. Review rental info with pick up people.

PHAEDRA C. en

Grado:

My service was great

David R. en

Grado:

David at Taggart Shell was very helpful.

DON K. en

Grado:

Customer service was Awesome!

ron F. en

Grado:

El cliente no dejó un comentario.

Clark D. en

Grado:

The young man who helped me obviously didn't know what he was doing. As he was trying to hook up the auto transport, it wouldn't go down into the truck ball. He said that the ball was too big for the transport, and went inside to call uhaul. A gentleman noticed me and came over to look. The trailer was fine, the hitch bracket just needed to be manipulated. Also, this gentlemen noticed that the hitch raise mechanism was bent badly. He pointed it out to the uhaul rep and he said "oh. Yeah. Let me write that down on your contract paperwork." Also. The email I got said I could pick up at 9:30. So I waited until 9:30, only to find out that the place opened at 8:00 and I wasted 1.5 hrs on a very busy day. Also, I reserved blankets. Email said they were reserved. When I got there, there were no blankets.

Mitch P. en

Grado:

El cliente no dejó un comentario.

Debra F. en

Grado:

I signed up online to pick up at this location and drop in Hazel Dell however this location said I couldn't do that and I ended up paying an extra 10 miles along with more gas. The truck ran terrible and the back was left open when I picked it up. It also was dirty.

mark Z. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

El cliente no dejó un comentario.

Jeremiah R. en

Grado:

El cliente no dejó un comentario.

PATRICIA A. en

Grado:

You guys were Awesome. I GIVE YOU A 10 FOR SERVICE.THANK YOU

AL V. en

Grado:

First off, the people responsible for locating my trailer and having it there for me to pick up were late by an entire day! Postponing my move put me in a real pickle. Then, when I did go to pick it up, the representative did not even go out and help me load it or hook it up. Inexcusable. I was not aware of the fact that the trailer had breaks! So after my cross country move, 2600 miles, the breaks on my vehicle are shot.

Christy R. en

Grado:

El cliente no dejó un comentario.

Colby F. en

Grado:

The rig I ordered and confirmed was not available for pickup, they sent me to another uhaul and indicated they had the rig I needed. After standing in line at other uhaul they told me they didn't know anything about the situation and sent me back to original uhaul. Finally after multiple calls they gave me a larger truck at no additional cost. My pickup time was 10:30 and I didn't have a truck in had until a little before noon. No apologies just excuses from everyone involved. Very poor customer service.

Jillian L. en

Grado:

Clean the furniture dolly a little better

Dale E. en

Grado:

I thought the location and person did an excellent job all the way around. Thank you

JOHN P. en

Grado:

El cliente no dejó un comentario.

ZHUNIAN Z. en

Grado:

El cliente no dejó un comentario.

ANDREW S. en

Grado:

Inside of the van was pretty dirty, don't mind much because I was hauling cardboard boxes. Still, wasn't clean on the inside.

Rebecca J. en

Grado:

Waiting time was extended due to phone interruptions including one rather lengthy conversation. Otherwise, nice people, good service.