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Robert T
Customer Reviews for TK Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service. Always their when we need them.
Thomas SGreat people, made the experience a pleasure. Would definitely rent my next trailer from TK Auto
ERNEST RLittle pricey! Completely empty on gas. But truck was clean and the business was very clean and friendly! TK Auto is an awesome place!
Frank LThe truck had a lot of trouble shifting gears. Also, the suggested fuel amount to get the tank to the pre-move level ended up giving UHaul at least 60 more miles of gas, on my dime. I was not happy with that--if you can charge me for gas I owe, I should be reimbursed for gas I gave you.
Yvonne KTK Auto was super the truck was not. Brand new and transmission issues. The noise it made was awful.
Christina TVery nice place to deal with
anthony pHave all locations run and maintained like this one.
ANDREW JThe U-Haul app and customer service wasted an hour of my time while on-site at the dealer after hours trying to get the code for the key box. First rep didn't know how to help me, 2nd rep dropped the call trying to put me on hold, 3rd rep took care of the double entry with two email addresses, then gave me the code...finally. I gave the location an "average" rating based on the various items scattered around the place.
JAMES DI would rather get a Uhaul from TK auto then other.lications.
Marilyn J***** great
David KThe most helpful and honest UHaul dealer I have ever dealt with.
Victor MNothing! The place is great
David KExcellent service!!
Donna JWindshield dirty, no washer fluid.
Jo Apickup and dropoff people could nt have been more courteous and helpful---i definately would rent from uhaul again
Richard MDo nothing to improve...Owner was excellent to deal with and made the whole experience a pleasant one.
Anthony NEmployee was very rude and treated me with great disrespect. I would go anywhere but here. The employee even made a rude comment about me to another customer. I waited a long time to get through the paperwork then I hooked up the trailer myself and had to wait for him to take a picture of the trailer that I hooked up while he took care of a customer who came in after I did.
Dennis LThe guys at TK Auto and polite and great to work with.
Marilyn JLow fuel light was on when picked up, cost $100.00 for a half tank of fuel,Truck had bald tires that caused damage to my driveway, severe vibration above 5mph, brakes lost pressure multiple times, transmission was slipping. I expect at least a $50.00 refund for damages. I left a note taped to the dash so the next customer doesn't get fucked like me.
Aaron BNot a thing that I can see.
Ken DThey are awesome and friendly
Marilyn JThe best place to rent a truck in Bainbridge ny, the best customer service and price 👌
Cesar FEasy drop-off, clean location.
Jennifer BVert friendly people. Truck in great shape. Will recommend them to others and will use them again for future moves.
Marilyn JThe owner was very plasure to deal with
beth fGreat friendly service. Very hrlpful! Thanks.
Keith BEverything was great! Doesn't need improvement.
Faith SNice experience: Easy process - friendly service.
Corey CGreat experience! Made moving so much easier!
Jeneen HT & K were very helpful in the Uhaul experience. They answered questions and helped us make sure we got everything we needed. Thank you!
Sarah MIt would be helpful for the dealer to demonstrate the truck controls. I had trouble adjusting the mirrors. I also couldn't figure out what four buttons on the side of the dash were for. Found out later they were for information displays. A quick run through of the dash etc would have been appreciated
Teresa MSuper efficient and friendly Hassle free
JACKIE CThe lights on the trailer stopped working.
Roger BIt was a drop off site which was closed at the time of drop off; no personal contact
Albert GI'd recommend TK Auto for all UHAUL needs. They have amazing customer service and worked with me.
Rhealeen OKeep being cool dudes!
AARON SGreat place and nice guy.
Charles SOn line process was a lot of time and trouble. Calling was a half hour on hold. Need to make that process better.
Michael SGreat service.
Charles Svery friendly excellent service
alexander kYour employee at the Bainbridge,NY location was awesome. He deserves highest recognition you have.
Victor MWe ordered the pickup to be at Earlville NU n uhaul changed the pickup location than 24 hrs before pickup to Bainbridge which was an hour drive from Earliville. We were very unhappy and not informed/consulted about the change
Bill Cexcellent service
alexander kexcellent service
alexander kGreat group of people there. Very accommodating, and helped turn my day around. This is the place to go if you need a u haul vehicle.
Richie W