Customer Reviews for TAV Electronics
(U-Haul Neighborhood Dealer)

968 reviews

317 Main St   Plymouth, NH 03264

(603) 536-2430

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: 9:30 am - 6:00 pm
  • 4/13/2024: 9:00 am - 2:15 pm
  • 4/16/2024: 9:00 am - 5:30 pm
  • 5/12/2024: 9:00 am - 11:30 am
  • 5/24/2024: 9:00 am - 1:00 pm
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 6/21/2024: 9:00 am - 1:00 pm
  • 6/22/2024: Closed
  • 6/24/2024: 12:30 pm - 6:00 pm
  • 7/4/2024: Closed
  • 7/5/2024: 9:00 am - 11:00 am
  • 7/6/2024: Closed
  • 7/7/2024: Closed
  • 7/8/2024: Closed
  • 8/30/2024: 9:00 am - 1:00 pm
  • 8/31/2024: 9:00 am - 12:00 pm
  • 9/2/2024: 1:00 pm - 6:00 pm
  • 11/28/2024: Closed
  • 12/25/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(603) 536-2430

317 Main St
Plymouth, NH 03264

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: 9:30 am - 6:00 pm
  • 4/13/2024: 9:00 am - 2:15 pm
  • 4/16/2024: 9:00 am - 5:30 pm
  • 5/12/2024: 9:00 am - 11:30 am
  • 5/24/2024: 9:00 am - 1:00 pm
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 6/21/2024: 9:00 am - 1:00 pm
  • 6/22/2024: Closed
  • 6/24/2024: 12:30 pm - 6:00 pm
  • 7/4/2024: Closed
  • 7/5/2024: 9:00 am - 11:00 am
  • 7/6/2024: Closed
  • 7/7/2024: Closed
  • 7/8/2024: Closed
  • 8/30/2024: 9:00 am - 1:00 pm
  • 8/31/2024: 9:00 am - 12:00 pm
  • 9/2/2024: 1:00 pm - 6:00 pm
  • 11/28/2024: Closed
  • 12/25/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great thank you very much

Kevin Simpson 
Rating:
5.0

Greg and Donna go above and beyond in their customer service. I would highly recommend there u-haul store.it is conveniently located minutes of the highway.

David McHugh 
Rating:
5.0

Owners are very friendly and go over everything with you.

RAYMOND BEVERIDGE 
Rating:
4.0

Customer did not leave a comment.

Dale Crane 
Rating:
5.0

Flawless as usual!

Michael Goodrum 
Rating:
5.0

Only issue was tail lights that's all wondering place xoxo

Crystal Berwick 
Rating:
5.0

Location was convenient, service was spot on, and everything we ordered was there and in good condition. Definitely one of the best UHaul experiences I have had. Thank you.

John Polimeno 
Rating:
5.0

The trailer was in decent shape overall but the liftgate was difficult to open or close all the way. This experience was similar to the previous trailer rented from TAV. Owners are very nice people and I wouldn't hesitate to rent from their location again.

Michael Rich 
Rating:
5.0

Customer did not leave a comment.

Jennifer Barden 
Rating:
5.0

Customer did not leave a comment.

Zachary Soule 
Rating:
5.0

Customer did not leave a comment.

Jorge Martins 
Rating:
4.0

Customer did not leave a comment.

Dean Bouvier 
Rating:
5.0

Customer did not leave a comment.

carlos obregon 
Rating:
5.0

Curtious, professional, knowledgeable, helpful, prompt.

Stuart Crowell 
Rating:
5.0

The representatives were very informative about knowledge about the services you provide. I have used this location several times and always an excellent experience.

Philip Chandonnet 
Rating:
5.0

Customer did not leave a comment.

Peter Barbone 
Rating:
5.0

Customer did not leave a comment.

Michael Lafreniere 
Rating:
5.0

Craig, at Plymouth Uhaul was exceptionally knowledgeable about Uhaul and the equipment I rented. Very smooth experience. Thanks

EDWARD SOMERFORD 
Rating:
5.0

Customer did not leave a comment.

MARK LABUSKI 
Rating:
5.0

The couple who run the uhaul store in Plymouth are wonderful, helpful & always go that extra mile for your customers

Joan Adams 
Rating:
5.0

Customer did not leave a comment.

Ian Halm 
Rating:
5.0

The couple that helped us with our U-Haul were extremely pleasant, professional and I would certainly recommend them and do business with them in the future. Peter

Peter FRancesco 
Rating:
5.0

Customer did not leave a comment.

Aiden Denhartog 
Rating:
5.0

Customer did not leave a comment.

KIM STRATHDEE 
Rating:
5.0

Customer did not leave a comment.

Robin Jensen 
Rating:
4.0

Very professional Help with the right choice of equipment needed for job Worked perfectly no problems at all If I need anything from U-Haul this is where I will go to even if I have travel that extra mile

Robert Barnes 
Rating:
5.0

Customer did not leave a comment.

Sarah Bobiak 
Rating:
3.0

It isn’t about the location it is for uhaul in general I will NEVER recommend Uhaul or use you again. Still waiting on a call back for over 2 months. The owners of this location are very nice.

Diana Oconnor 
Rating:
4.0

Customer did not leave a comment.

mark wingate 
Rating:
5.0

Customer did not leave a comment.

Gregg Granchelli 
Rating:
5.0

Great Uhaul location!

Jason Denton 
Rating:
5.0

The service people were professional. Explained everything in detail. Would highly recommend the Plymouth NH U-Haul to anyone and would use them again if needed.

Roland Shepherd 
Rating:
5.0

Nicest people to deal with.neat and clean inside and we had no issues.

Donna Kane 
Rating:
5.0

Customer did not leave a comment.

Bruce Jorgenson 
Rating:
5.0

Customer did not leave a comment.

MARK LABUSKI 
Rating:
5.0

More pick up trucks available

Scott Gray 
Rating:
5.0

Customer did not leave a comment.

ANDRE BALAZS 
Rating:
5.0

The equipment was clean, when we were driving on the highway we couldn't go more than 55mph. There was shaking and possibly some clunking.

SHERRIE COLEMAN 
Rating:
5.0

Customer did not leave a comment.

William St Germain 
Rating:
5.0

Customer did not leave a comment.

BRIAN BRAEGELMANN 
Rating:
5.0

5 Stars for this location. Outstanding service & great customer service

Ken Powers 
Rating:
5.0

Nothing! Greg and Donna were great to work with and the equipment was in excellent condition.

Robyn Huffman 
Rating:
3.0

The woman we rented the U-Haul from was extremely unprofessional and downright rude. When moving there is always bound to be unexpected circumstances that arise. I rented the U-Haul for a 24 hour period. Early on I realized the offloading would take longer than anyone had anticipated, my 10 month old wound up very sick. The help I had lined up to off load the U-Haul couldn’t make it. The landlord with the keys ran late. Everything that could go wrong, did. 2 children, one being a sick baby, a dog, and myself (a single mother) in chilly weather with a completely loaded U-Haul, sitting in a truck waiting on what to do next. Stress and worry level at an all time high. I called the U-Haul representative, the first time she blatantly hung up on me. The second time she placed me on hold for a ridiculous extended period of time. Finally I tried explaining to her my situation, letting her know that I would not be able to return said U-Haul at 10 am like I had planned. That I would need a few more hours, but honestly had no idea how long I would take to be able to rerun it, but that I would definitely return it before the store closed. She placed me on hold, again, to update my contract. Came back on time he phone just to tell me to get the U-Haul there by my original contracted time. It was 9:42 and I was supposed to have the truck their for 10. Even unloaded, I would not have been able to return it there by that time. I understand this was my error, I signed a contract, I could not return it. However, that does not mean this woman needed to use the tone, or have the attitude. I hung up the phone and eventually the U-Haul was unloaded. I stopped at a gas station to fill the fuel back up to its original fuel level. While pumping the gas, this woman called. I told her I was currently refilling the gas, the truck was unloaded and I was about 20 minutes away. She proceeded to continue being rude, using a lot of sighs, followed by lecturing me on how late the truck was coming back. As if I was unaware. As if spending two full days carrying heavy furniture and an abundance of boxes down flights and up flights of stairs was a luxury vacation and I lost track of time. Meanwhile my son is crying from being over tired. My teenager still hasn’t had dinner, and I’m exhausted while this woman continues to lecture me like she’s my mother and I broke curfew. I returned the truck. I returned the truck before they closed, like I explained to her I would. She charged me an additional $80 and a fuel fee. The fuel fee is for when you don’t put the gas in that the truck came with, which I ensured I had done. The fuel was exactly as it was, yet this woman who was “inconvenienced” took it out on me and basically punished me by charging me more. While paying the additional $80, two kids and a dog waiting in the car, baby still crying, teenager still starving, this woman continued to lecture me on the “hardships” she could have potentially faced due to me not returning the truck on time. I asked her if she did in fact run into any “hardships” she did not. U-Haul is a moving company, she is an employee. Circumstances happen when moving. My late rental returned in perfect condition, same fuel level, it inconvenienced literally no one, and was still returned before closing hours in the same day it was due to return. Yet, I had to deal with a bitter, rude woman FOUR different times. That is not customer service. That is garbage sales representation, and then making false charges to a single mother who just spent the last of her savings moving two children simply for being “inconvenienced” is atrocious and disgusting. I can say this, the next time I am in need of a moving truck, U-Haul will not get my business and I will not recommend them to anyone ever. The father of my children worked for a moving company for 8 years while we were together, and he could not believe the level of disrespect this woman showed. He is also very familiar with moving and the obstacles that often arise, as should a representative of a company designed to rent moving equipment.

Christina Wallace 
Rating:
5.0

Awesome customer service

Alex Clough 
Rating:
5.0

Customer did not leave a comment.

Cynthia Davison 
Rating:
5.0

Donna and Greg are professional and a joy to work with! No improvements needed!

Prudence Wilkie 
Rating:
4.0

only issues were the app to return after hours is very slow. (20min) also I got a copy of my contract instead of a receipt , would be nice to know what I actually spent.

JEFFREY NOBLE 
Rating:
5.0

Both Donna and Greg are professional and responsive. They follow procedure, and demonstrate a thorough knowledge of all the U-Haul products.

Andrew White 
Rating:
5.0

Customer did not leave a comment.

Randy Lebreche 
Rating:
5.0

Outstanding service👍

Ken Powers 
Rating:
5.0

Customer did not leave a comment.

Amy Clayman 
Rating:
5.0

Nice people to deal with!!!!!!!!!!!!!!!

Ron Resden 
Rating:
5.0

Great customer service I will be renting in the future

Jeffrey Matthews 
Rating:
5.0

Good service!

BRUCE MACDOUGALL 
Rating:
5.0

Very good rental, knowledgeable staff and very efficient process

Michael Horrigan 
Rating:
5.0

Customer did not leave a comment.

Thomas Jardin 
Rating:
5.0

Wonderful and helpful staff at this location

Matthew Kurz 
Rating:
5.0

Great service and pleasant

Matthew Steitzer 
Rating:
5.0

Customer did not leave a comment.

ELLA Titus 
Rating:
5.0

donna and greg were very nice and professional with their customers and helpful in many ways.

Marc Moreau 
Rating:
5.0

Smooth drop off procedure. In and out quickly

Richard Meehan 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DELEO 
Rating:
5.0

Customer did not leave a comment.

Bruce Jorgenson 
Rating:
5.0

Customer did not leave a comment.

Anne Snelling-Lee 
Rating:
5.0

Customer did not leave a comment.

Jocelyn MacDonald 
Rating:
5.0

Customer did not leave a comment.

Darlene Smith 
Rating:
5.0

The woman was very,very, nice and very knowledgeable.

Marianne vaughan 
Rating:
2.0

The vehicle desperately needed an alignment and the dashboard lights for tire pressure kept coming on and off and I got charged extra when I was told I wasn’t gonna be charged for the extra two hours it was an after hours drop off, and the app was glitching all in all pretty crappy experience. Wish I could have a refund. customer service at that store was terrible. Very rude.

Erica Allgood 
Rating:
5.0

Customer did not leave a comment.

Bill StGermain 
Rating:
5.0

Customer did not leave a comment.

Heather Carter 
Rating:
5.0

Customer did not leave a comment.

Edward Hinchliffe 
Rating:
5.0

See above

Joe Campo 
Rating:
5.0

Incredibly nice, knowledgeable and competent owners/representatives. I will travel further, bypassing closer facilities to use this specific location due to the incredible level of hometown type service received here this week.

John Gargano 
Rating:
5.0

I'd recommend the location but not the uhaul company 2nd bad experience with the company uhaul 1st was a storage facility 2nd is railroaded with a rental truck. Never again with uhaul they have crappy communication and customer service care

icson welcome 
Rating:
5.0

really nice people / they closed at 3pm but kindly waited for me as i was stuck in traffic / fast efficient friendly

David Burgdorf 
Rating:
5.0

Excellent customer service and friendly.

Wendy Hofland 
Rating:
5.0

They are very courteous and friendly at the Plymouth NH location. I have rented three times from them and have very good service.

GEORGE CAVICCHI 
Rating:
5.0

Consistently a great place to rent from. Thank you, Tim

Timothy Corbitt 
Rating:
4.0

Customer did not leave a comment.

William Desmond 
Rating:
5.0

Customer did not leave a comment.

LEO DWYER 
Rating:
4.0

Customer did not leave a comment.

Faith Getman 
Rating:
4.0

Customer did not leave a comment.

Alfred Lewis 
Rating:
5.0

Customer did not leave a comment.

Brian Vance Jr 
Rating:
5.0

Customer did not leave a comment.

Paul Graves 
Rating:
5.0

Customer did not leave a comment.

David Gibbs 
Rating:
4.0

Customer did not leave a comment.

Robert Savage 
Rating:
5.0

Greg and Donna .. the best in the state

Ken Andrews 
Rating:
5.0

Customer did not leave a comment.

Daniel Defosses 
Rating:
5.0

Customer did not leave a comment.

Thomas Giles 
Rating:
5.0

The experience was good. The registration process took some time and I was unaware of the requirement for two emergency contacts who needed to be verified by phone. Prior knowledge of this before arriving would have been helpful. The trailer was clean and in good functioning order. My rental time went longer than expected and I attempted to use the app as instructed to extend the time needed. In the app, selected the extend rental time tab and it sent me to a message which said the office was closed (which I knew, it was a Saturday evening) and you could call this U-Haul 1-800 number. So I did. No one answered, and that message said to call back during normal business hours. 🤷‍♂️ The check out process worked on the app, though is lengthy with multiple questions and pictures of inside and outside of the trailer. Overall good experience.

Cheryl Nice 
Rating:
5.0

Customer did not leave a comment.

Lori Anderson 
Rating:
5.0

We rented the 6x12 trailer. It was a perfect fit to transport our golf cart. The ramp is a bit bent making taking the pins out difficult. The owners said they have made Uhaul aware of this.

Dawn Guerriero 
Rating:
4.0

Customer did not leave a comment.

Carl Meyerhoefer 
Rating:
5.0

Great and easy overall experience.

Andrew Helfrich 
Rating:
5.0

Nothing - didn't realize you were there! Will definitely make use of your site in the future!

Stacey Curdie 
Rating:
5.0

Very friendly employee. Got me checked out quickly and I was on my way.

Corey McAllister 
Rating:
5.0

Customer did not leave a comment.

stephen gosling 
Rating:
5.0

I rented an auto transport trailer for the first time. Greg at TAV Electronics walked me through how to safely secure my car to the trailer so I wouldn’t have any problems. Thank you Greg for making sure my trip was a safe one!

Scott Rowbotham 
Rating:
1.0

Buy new trucks and don’t rent dangerous trucks with 177000 miles this is the second truck that I rented that should not be on the road Poor poor job U-haul you are sleeping at the wheel . Not happy

Jim Reynolds 
Rating:
4.0

I’m good

Matthew Wood 
No reviews have been submitted for this location.

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