Customer Reviews for TAT Auto Spa
(U-Haul Neighborhood Dealer)

37 reviews

10031 W Roosevelt Rd   Westchester, IL 60154

(708) 498-4116

Office Hours

  • Mon-Sun: 9 am–7 pm

Services at this Location:

Contact Us

(708) 498-4116

10031 W Roosevelt Rd
Westchester, IL 60154

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph Struck 
Rating:
1.0

Customer did not leave a comment.

Pamela Camp 
Rating:
1.0

I got charged $10 for a dolly that I never received yet alone used. And my charges came out to $50 instead of $20 or $30 and that is with a dolly! Horrible.

LaSalle Body 
Rating:
3.0

Truck was dirty, and had garbage in the cab. Front right tire was low on air when I picked up the truck.

Michael Schmitt 
Rating:
1.0

Customer did not leave a comment.

Brandon Schmidt 
Rating:
5.0

No issues with this U-haul pick-up location. It was easy to find and mobile pick-up and drop off went smoothly!

Ogul Ahuoglu 
Rating:
5.0

Customer service was on point and great phone etiquette as well ...thank you again. ...will be back to do business again

angela adams 
Rating:
5.0

Customer did not leave a comment.

Debra Peters 
Rating:
2.0

Retrieving the van took 40min. at that point I was ready to cancel; AND the requested equipment was not in the van. Called the 800# immediately and still got charged.

Leyly MARBAN 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS ROCK 
Rating:
4.0

Your location was fine. I had a reservation for two weeks at the Hodgkin location. When I went to pick up the truck was not available. I understand the person didn’t return it on time but they did nothing to inform me ahead of time.

Debby Sapp 
Rating:
5.0

I just had a bit of trouble with the drop off procedure it was sort of complicated and the help wasent very u derstandable

Chavon James 
Rating:
5.0

Very professional and service was great.

Mary Blake 
Rating:
5.0

Shop is small and only a few rucks but the service was excellent and the manager made the whole the transaction super easy.

Jonathan Brekan 
Rating:
5.0

Customer did not leave a comment.

Adam Beauchot 
Rating:
5.0

Easy and Friendly experience

John Bahr 
Rating:
1.0

When we went to check in for the uhaul last night no one was there to give us the key and we were not able to get the truck despite having made a reservation before hand. Please issue us a refund, and we’d like the uhaul $50 guarantee for not having the truck available. When emailed this to the customer service, no one responded. Please respond.

Matt Walker 
Rating:
5.0

Customer did not leave a comment.

Michael Garrow 
Rating:
5.0

Customer did not leave a comment.

Shewana Isaac 
Rating:
4.0

Ensure the pickup process is thoroughly explained, especially when submitting the mileage upon receipt of the vehicle.

Marcelo Ordonez 
Rating:
4.0

Customer did not leave a comment.

MELODY WHITE 
Rating:
5.0

None

ted arciniega 
Rating:
5.0

Customer did not leave a comment.

Yolanda Jackson 
Rating:
2.0

Customer did not leave a comment.

Wayne Meyer 
Rating:
5.0

Customer did not leave a comment.

Sofia Melgoza 
Rating:
5.0

Terrance was extremely helpful, polite & kind! We will definitely use this location in the future.

Arlene Lown 
Rating:
5.0

Customer did not leave a comment.

William Kok 
Rating:
4.0

Terrance Wallace is great really helpful Westchester location

Susie Lah 
Rating:
5.0

Nothing, i use Hwy 90 tollway I need the license plate of the vehicle to pay for 3 toll . Kenneth Holland 708-745-0840

Kenneth Holland 
Rating:
3.0

Customer did not leave a comment.

John Tacia 
Rating:
5.0

Customer did not leave a comment.

Joseph Girolamo 
Rating:
1.0

Poor Service

LINDA WILLIAMS 
Rating:
3.0

Very obscure location. No street signage for Uhaul or for the address (until you're past it). Took work to find it.

KENNETHRICHARD TREFILEK 
Rating:
5.0

Nothing

KATHRYN FANCHER 
Rating:
5.0

This was the second truck I had to buy that day because the first location wasn’t there to give me keys. I had to downgrade to a smaller truck, which meant more miles, more trips, more time, time lost moving, and I had to return the truck to the original store instead of where I was going, then Uber back. In all I spent way more money because I got screwed over on the first location. Even with the $50 credit that was given to me by UHaul, I had to spend more money, and more time.

Aaron Lotter 
Rating:
1.0

Customer did not leave a comment.

Jeffrey Kilrea 
Rating:
5.0

The staff was very pleasant, friendly and easy to work with, I was even addressed by my first name.

Jose Gonzalez 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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