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WILLIAM T
Customer Reviews for TAJ Ventures LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was great and the truck was clean and well maintained.
Tom LEverything went very smoothly. The man at counter was very helpful and pleasant. I would highly rate this location.
Rebecca HWhen doing the automatic pickup I wasn't given the lockbox number or a combination, the truck was almost out of gas when I picked it up, the back wreaked like it was last used to haul porta potties.
James WMr. Ghwein was very pleasant to work with.
JACKSON GCome out when you give someone a truck… look it over with them. Show them how to put the windows down, change the heat, work the radio, the defroster etc. check the mileage. My mileage was only filled halfway not 3/4. The salesperson was nice but, I asked for extra mileage and went over by 22 and I’m being charged an extra $82. I’m NOT happy! Then when I dropped it off the guy wouldn’t come out to check the truck and I didn’t have to sign anything. Who does that?
Karen PThe owner is the person you deal with. He is very efficient and gets you on your way quickly.
Mark RGood, friendly staff.
Stephen CTrailer travels very nicely behind a suv. Very happy that I rent the trailer to move some things.
Bobbilee LVery nice personnel at location.very Thankful
Linda HExcellent, thank you
WILLIAM TRepeat renter at TAJ and long time uhaul customer. Great, easy, friendly service at this particular E. Wareham location. Thanks again!
Nicholas LThe operator of this location was extremely friendly, courteous and helpful. Outstanding customer service.
James DThey are very nice and organized. They had a good selection of vehicles to choose from. I have used them a few times and highly recommend them.
Jeffrey CWelcoming and customer focused.
Michael MThe gentleman at the counter was extremely knowledgeable and helpful as I hadn't completed my check-in process.
MARY JHad a reservation set up and it went very smooth. In and out without any problems.
brian fMake sure that before you rent a truck to some one that there are no mechanical issues. The truck I rented was a death trap on the main roads let alone the highway. It needed an alignment or some major mechanical work. It was extremely difficult to handle right from the beginning. Next time I will just go with Penske truck rental.
David PNothing everything was great
George CThey were super friendly, clean facility inside and out, and extremely accommodative! This is now my default location for renting a UHaul. Thank you.
George SThe inside area of the truck was dirty, something had spilled on passenger seat. I had wipes to clean it up.
Maria JHaul representative was exceptionally nice and helpful. I would highly recommend this site.
Stephen HThey went above and beyond to be helpful. A pleasure to do buswith. Will absolutely recommend, and go back to B2B.
Michael LEasy drop off Friendly staff
bryan bNeeds a street sign
david cThe gentleman at the service center was very pleasant. I have used a center closer to my house but they always seem bothered to take the time. This will be my new go to for renting.
JD WEasy check out and check in. Would rent again if I need another trailer.
David WEasy to rent from, pick up and return. Have done before and would use again.
James PGreat experience
Denzil HGreat service!
Jay HCustomer service was excellent and the staff was very helpful.
ROBERT JVery professional, courteous, and detailed as to requirements. Ayres
Ayres SNothing it was perfect
Kelly DCompared to the Northampton location, this one is 100% better.
Author ZThey was so rood I go the first time to rent the 10 foot truck they said they don't have one I call ronys realty llc uhall next door rony said he don't have a 10 foot truck till 12 pm but he will to help me and found a one I go to he s office and in 5 min he book me a reservation and send me back to this rood people I go there he still said I don t have a one for you i go back to rony and he get mad rony and call him and tell him to give me the truck I will recommend ronys realty llc uhall 3178 cranberry hwy east wareham ma.02538 to a one need a uhall truck in east wareham
Rene NVery easy drop-off
Laurina LOnly needed a truck for a few hours and it was ready when we showed up on very short notice; guy at the counter was very nice and very helpful. All good. Thank you.
Deirdre OTalal was very professional and helpful during the drop off process. He is a good person and most likely a good liaison for your operation.
John KThe gentlemen I dealt with were extremely nice, and helpful.
Martina BThe driver's side floor was covered in mud when we picked up the vehicle. The airbag light was also on.
Eli POver the top helpful.
Carl WI didn’t know that the mileage rate was as high as it was. I rented the van for $29 and the mileage rate was double. Just wish I knew before hand
kelly rObviously the gas station is the priority. I was there over a half hour to pick up the truck and then it was stuck in the sand. Even the person working there couldn’t get it out. I was then given a truck that had another 40,00 miles on it and didn’t seem to run quite so smoothly.
TARA DVery professional and helpful.
Katrina CThe self-service pick-up and drop-off is terrible. Also, I had reserved the truck at another location and got a call that morning that I had to go to another location. No one needs that extra crap when they are trying to move. Would highly consider another service the next time I need a rental truck.
danielle wThe gentleman who helped me was so sweet and helpful.
Annie KReservation made weeks in advance got canceled 30 mins after my scheduled pick up time. Ended up with a smaller vehicle with less miles in my contract, an hour and a half after scheduled. Was hours late for the move and couldn't fit everything I needed. Would not use uhaul 24/7 again.
Scott WWe sat on hold for one hour and thirty three minutes with uhaul and their terrible ride share bullcrap only to be hung up on.
Matthew CThe Wareham, MA pick up took some time but the man that helped was very friendly and took the time to make sure the pickup process was as smooth as it could be. They were not ready for me to pickup. It sounds as if U-Haul had over booked as there was another lady there that had been waiting for awhile for her pickup. The process was 3 star but the man helping was 5 star.
CARY HI was charged twice and I want my money back
Edwin EI was double charged for my uhaul and no one has tried to help me. The truck also had the worst suspension I have ever seen and all of my goods were slung around during the ride.
Gabriel BThe location and staff onsite were terrific. UHaul’s online - mobile phone based automated pick-up system is simply AWFUL. It took me over an hour once I was onsite to leave with the truck and the rental was only completed because the onsite staff took over the process with the district manager. While the customer service rep on the phone did her best to be helpful, we never figured out what was wrong with my online reservation. The entire process was so frustrating - I will do my best to find another truck rental service for future rentals.
Karl F