Customer Reviews for T Bar T Farm Supply
(U-Haul Neighborhood Dealer)

470 reviews

2836 E Hwy 175   Kaufman, TX 75142

(972) 932-3326

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(972) 932-3326

2836 E Hwy 175
Kaufman, TX 75142

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–4:30 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brenda Thompson 
Rating:
5.0

Customer did not leave a comment.

Christine Evans 
Rating:
5.0

Customer did not leave a comment.

David Dominguez 
Rating:
5.0

Customer did not leave a comment.

maria macia 
Rating:
5.0

Customer did not leave a comment.

JIM HEATH 
Rating:
4.0

Customer did not leave a comment.

Ruena Boyd 
Rating:
5.0

Perfect overall! great service very much friendly check in and check was great and fast…

Myesha Urquhart 
Rating:
1.0

So many problems with this location. 1. The guy had no idea what he was doing, and even said so. After 10+ attempts at using several of our debit and credit cards, he finally was able to make it work. 2. He was rude the whole time. 3. He was no help with telling us what we had to do to actually get the rental after we paid (as far as downloading the app, checking out the condition, etc). 4. He refused to let us pick a drop-off location, and told us we would just have to call the drop-off location when we got there to set that up because he didn’t know how. This became a problem as all locations nearby were closed when we got there. 5. The uhaul was dirty and had all kinds of unmarked damage prior to us getting it. 6. We were charged for 100+ miles that we didn’t need or use. I want a refund.

Brenda Gohn 
Rating:
5.0

Customer did not leave a comment.

robert hodge 
Rating:
1.0

Customer did not leave a comment.

TaneshA Morris 
Rating:
5.0

Everything went well, and easy to use. I will be a return customer. Thank you.

Mike Morrow 
Rating:
5.0

Thank you to the wonderful lady on the phone that changed my rental after hours thank you for caring and going the extra mile .

david mcpherson 
Rating:
5.0

Very helpful and friendly.

Rebecca Woodham 
Rating:
5.0

Those two guys at this location where phenomenal I told them my problem they were trying to do everything in there power to make it right I thank those guys and in the future if I need a rental it will be with them

Christopher Roberson 
Rating:
5.0

Drop off was a piece of cake. No issues or problems at all.

Tonya Haley 
Rating:
4.0

Customer did not leave a comment.

Moss Kines Sr 
Rating:
5.0

Customer did not leave a comment.

rick cantu 
Rating:
5.0

Customer did not leave a comment.

Anete Swisher 
Rating:
5.0

Customer did not leave a comment.

Timothy Dahl 
Rating:
3.0

I had reserved one unit but the dealer could not meet me a the scheduled pick up due to a family emergency. I then was moved over to another dealership that got me the truck and made the transaction workable.

Greg Doster 
Rating:
5.0

Customer did not leave a comment.

Walter Beard 
Rating:
3.0

The place was supposed to ooen at 8:30am and was not open. We arrived at 8:45am along with other store customers. Uhaul representatives were awesome in assisting us on what to do to turn in the truck so we didnt have to sit and wait around for someone to show up. We wanted to drop the truck off in Scurry, TX but it wasn't on the list (guessing it was a new rental location) since we were in scurry.

Bruce Boofer 
Rating:
4.0

Customer did not leave a comment.

Allie MacDonald 
Rating:
5.0

Great service from T-Bar-T Farm Supply, no problems at all with the trailer rental.

Steven White 
Rating:
4.0

Customer did not leave a comment.

Harold Jones 
Rating:
3.0

The staff is friendly but not being able to return the trailer after hours proved to be a huge inconvenience so we will be booking future reservations at a different location nearby.

Samuel and Melis Garcia 
Rating:
5.0

Customer did not leave a comment.

Robert Davis 
Rating:
4.0

Customer did not leave a comment.

Rosemary Sullivan 
Rating:
4.0

The location in Kaufman is fine. They get the job done. What sucks is Uhaul the company! They charged me $185 for two extra days and an incorrect dropoff that was based on an inaccurate address their employee entered on my order. Utter waste of my time to make them correct their mistakes. They refunded the money, but the energy I had to put into it is cruel and unusual punishment on their part. Uhaul as a company is not customer friendly. They've lost the humanity in what they do. Somebody please start a competitor that cares about people.

Patrick Durkin 
Rating:
4.0

Customer did not leave a comment.

LaDonda Cunningham 
Rating:
4.0

Customer did not leave a comment.

George Nichols 
Rating:
5.0

Great experience.

David Fitzpatrick 
Rating:
5.0

Customer did not leave a comment.

Monty Henderson 
Rating:
5.0

Customer did not leave a comment.

Lee Trujillo 
Rating:
4.0

Customer did not leave a comment.

kenny bradshaw 
Rating:
5.0

Customer did not leave a comment.

Daleena Harvey 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN FULLER 
Rating:
3.0

Customer did not leave a comment.

Teressa Murray 
Rating:
3.0

Customer did not leave a comment.

Jose Oaxaca 
Rating:
5.0

Very friendly people

William Hawkins 
Rating:
5.0

Customer did not leave a comment.

Jason Starr 
Rating:
5.0

Truck was great. Vendor renting me the truck was great: Friendly, knowledgeable, and competent. The rental PROCESS was abysmal. Due to the U-Haul software, it took us a full HOUR to get me checked out. Software is non-intuitive, confusing for the user, and has misleading error messages, to name a few. Several users seemed to be aware of these shortcomings. I like U-Haul as a company, but your software reflects badly on you.

Kearn Lacey 
Rating:
5.0

Very friendly helpful staff!

Jeffrey Moore 
Rating:
5.0

Customer service was very good

Gennice Robinson 
Rating:
4.0

Customer did not leave a comment.

Ruena Boyd 
Rating:
5.0

Customer did not leave a comment.

Tangie Anderson 
Rating:
5.0

First time dropping off a U-Haul rental at this location. Staff were friendly and very helpful with doing the check in process for me.

Joseph DIcus 
Rating:
1.0

Took a week to check the truck in. I called him the day I dropped off the truck and he called me back telling me I had the wrong location. A week later he checked the truck in and he still charged me double.

Tiffany Hart 
Rating:
5.0

Have the correct hours of operation for the location.

THOMAS WEBER 
Rating:
1.0

The trailer I rented was hitched right on my truck and the trailer came on done in the middle of the highway load. Glad there was an official U-Haul rental store next to where the trailer came in done help me out and a life savers. I could not be more grateful for the Jim miller U-Haul place in Dallas for helping me out. Kaufman U-Haul needs more training because I could have lost my life with this mistake

Abel SanJuan 
Rating:
2.0

Tell the truth first and far most about equipment and location of where equipment is! Have all adapters on hand that is required for the rental equipment.

Perry Hayes 
Rating:
5.0

T Bar T has been great to work with. We have used them multiple times and their service is fantastic.

Kyle Glasscock 
Rating:
5.0

Customer did not leave a comment.

Veronica Rubio 
Rating:
5.0

I tried to do the check in online and it didn’t work and I got charged an additional 20.00.

cy manula 
Rating:
5.0

Customer did not leave a comment.

jason goodwin 
Rating:
5.0

Experience was all I could ask for

Leonard Bell 
Rating:
5.0

Customer did not leave a comment.

James Underwood 
Rating:
5.0

The guys at TBarT were excellent, super helpful and friendly, would recommend to anyone needing a uhaul in the area.

Cheryl Cole 
Rating:
5.0

Customer did not leave a comment.

KevinB Weller 
Rating:
5.0

Customer did not leave a comment.

Johnathan Green 
Rating:
5.0

Customer did not leave a comment.

Jonathan Green 
Rating:
5.0

Customer did not leave a comment.

jon Green 
Rating:
3.0

Customer did not leave a comment.

KEVIN MOLLENHOUR 
Rating:
4.0

Customer did not leave a comment.

Jorge Jimenez 
Rating:
5.0

Customer did not leave a comment.

ALFRED ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Gregory Prior 
Rating:
3.0

When I do online check in don't have me standing g at the counter checking in again for 20 minutes.

julie schlabach 
Rating:
3.0

i got $20 dlls charge for dropping off, because according to somebody on the phone the place does not take equipment when they are not open, I took it the day i was supposed to, i never was told i was getting that charge. Very disappointing.

ENRIQUE MARTINEZDURAN 
Rating:
5.0

Customer did not leave a comment.

Daniel Blackmon 
Rating:
5.0

Customer did not leave a comment.

Tangie Anderson 
Rating:
5.0

Very friendly and helpful.

kay penner 
Rating:
3.0

Customer did not leave a comment.

George Hinkle 
Rating:
5.0

Customer did not leave a comment.

Tamara Donatelle 
Rating:
5.0

Employees went above and beyond in customer service!

BILLY COLEGROVE 
Rating:
5.0

Customer did not leave a comment.

Tangie Anderson 
Rating:
5.0

Can't think of anything. It was a very positive experience!

jerry williams 
Rating:
5.0

Customer did not leave a comment.

Gregory Prior 
Rating:
5.0

Customer did not leave a comment.

GERALD RICHARDSON 
Rating:
5.0

Was the best experience I had renting a trailer

STACY CRAINE 
Rating:
3.0

Location was closed so no one was there. But we didn’t need help

Clinton Watson 
Rating:
5.0

Customer did not leave a comment.

Todd Gilcrease 
Rating:
5.0

Super friendly customer service. Explained everything we needed to know perfectly.

stephany yager 
Rating:
4.0

Thank you!!!

Amber Busby 
Rating:
5.0

Everything went good at this location

Aleigha Pollard 
Rating:
5.0

We will use them always!

Joan Tanner 
Rating:
4.0

Customer did not leave a comment.

Deborah Dias 
Rating:
4.0

Customer did not leave a comment.

Don Gardner 
Rating:
5.0

Nothing, outstanding experience. Staff were helpful and friendly

robert freeman 
Rating:
4.0

Customer did not leave a comment.

Guadalupe Alvarado 
Rating:
5.0

I'm so thankful 🙏 the drop off was as easy as the pick up!

amy morris 
Rating:
5.0

T bar T is amazing! They are always so friendly, professional, and just an amazing group of people! We rent from uhaul every month and the last two months have been the best uhaul experiences we’ve had! We won’t go to any other location if we can help it!

Rebecca Tilley 
Rating:
5.0

Customer did not leave a comment.

Larry Conner 
Rating:
5.0

Customer did not leave a comment.

Debbie Andrews 
Rating:
5.0

Customer did not leave a comment.

Bryan Hubbell 
Rating:
5.0

Being charged $43 for gas when I was barely under half a tank was ridiculous

CECIL KING 
Rating:
5.0

Was great easy to rent trailer would recommend to others

Jesus Rojo 
Rating:
1.0

I had to contact roadside assistance after the truck would not start. Long story short I lost three days of loading and traveling. I contacted uhaul customer service and was given two extra days for turning in. When I turned in my rental equipment they still charged me for an extra two days of use!!! Horrible experience all around.

Pedro Macea 
Rating:
5.0

Super nice people who opened a few minutes early to help me

Riley Barlow 
Rating:
5.0

Customer did not leave a comment.

Benjamin Willett 
Rating:
5.0

Customer did not leave a comment.

Albert Cummins 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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