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Glen H.
Customer Reviews for T & M Surplus
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Fast and friendly service at this location.
Chris B.Great location. Excellent service.
James B.the building own closed early and never called me to inform me, the U-Haul customer Care line was able to help me
Jaccob M.I definitely recommend all your moving needs at this location. Always fast and friendly with excellent customer service. I choose this location over and over again when I'm in the area. Thumbs up to these people.
Tami Z.The uahul was messy and they told us when they called to confirm our uahul they told us they had a 26' that needed to go to Oregon. They said they would give us 100$ off to upgrade it. I agreed and I showed up and they had no idea who or what I was talking about.
Lucas M.We had the truck for almost a month and they were good with it
Eric F.Great people great prices. Easy to work with. Thank you very much!
TJ W.We drove up to WA from southern OR. Originally arranged pickup in Ephrata WA at Pioneer Muffler but owner decided to close on Saturday before Easter without letting me know.. So had to call 1800 number to arrange for pickup in Moses Lake. This required a 1 hour delay in my move. It all worked out BUT it might not have. Will not use Ephrata again.
Michael S.Wouldn't go to any other uhaul!
GERALD W.Everything went great very helpful staff. The only down side is their large dog left a large shit all over the floor and steps of the building.
Scott R.Inside of the cab was very load while driving. Had to wear ear buds. Otherwise good experience.
JEFFREY W.Terry went above and beyond to help me during a very stressful time. Terry knows what true help and support is because she genuinely cares and I really needed some genuine kindness and care during this very traumatic time in my life. Thank you Terry, I'll always remember your kindness and care.
Alisa C.The place was a great location with wonderful service. I will definitely use it again if the need arises.
Eric C.When we inspected the truck, we noticed it had zero gas. We brought it to the employees attention and they told us to fill it up before we used it. This was so inconvenient for us!!! We had to gas it up before and after returning it. The two girls in the front were also unprofessional as they were arguing with each other in front of us. Rather than us grabbing our keys and going we were stuck at that establishment listening to them bicker then had to go figure out the gas issue. Very unprofessional, we will not return to this location.
Jeffrey A.Thank you Terri for your excellent customer service and having everything all set and ready to go. It was a pleasure working with you as always.
MICHAEL H.I got a uhaul at a location close to my home and the truck did not turn on at all! Waited 2+ hours for roadside assistance and then finally had them transfer my rental to a different location, in total I waited for 4 hours until I could finally get a truck! Luckily the lady that helped us get into the new truck was super nice! But super upset I had to wait so long for a truck
YATZIRI A.