Derrick was a very nice person to deal with. He even let me use a dolly to unload my truck, at no charge. I arrived at my destination without any dollies because this was a 1 way rental and I had to return the ones I was forced to rent at my starting location because they were not included with the order.JEROLYN D.
Customer Reviews for T 5 Boxing
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JEREMY C.
A very competent young man runs this location and it was a pleasure to work with him.SCOTT Y.
Pick was moved to a later time per customer need, but then my pick up location was also unknowingly changed, resulting in longer drive for equipment.Karrie W.
El cliente no dejó un comentario.JENNIFER S.
Derek went out of his way to make sure the trailer was there even to the point of finding a backup. U-Haul â€œCorpâ€ scheduling did not even try. They said the would let me know if they had one 2 days before my pick up and I should make other plans. I call the local U-Haul and Derek came through for us.Joe B.
Unbelievable customer service! Best in town.MITZI G.
El cliente no dejó un comentario.MICHAEL B.
So heIpfuI!MICHAEL C.
El cliente no dejó un comentario.KARSTEN S.
This location is THE BEST in the area. I use them exclusively for their reliability.MITZI G.
Derrick was friendly, nice and very easy to work with.sherry B.
Derricks awesome to work with.GEORGE F.
El cliente no dejó un comentario.IZEAL H.
El cliente no dejó un comentario.BRANDY C.
El cliente no dejó un comentario.Patrick D.
Derrick was very helpful and accommodating. Made the whole process smooth and easy.STEVEN C.
I asked for the receipt to be emailed but I have not received itKATHERINE M.
Great in every respectRoland R.
El cliente no dejó un comentario.MATTHEW A.
El cliente no dejó un comentario.KELLY J.
El cliente no dejó un comentario.Douglas J.
It was difficult reaching a person at this location. I called several times, left messages and sent messages via your website but I didn't get a response until almost a week later.BRANDON S.
Get a coupon to a boxing class with a rental ðŸ¤˜YORICK C.
Quick and easy checkout. Easy dropoff. No complaints.PAUL S.
My thanks to T 5 Boxing for their help. I don't know the man's name, but he was on top of everything, friendly, and did better than some other U-Haul places I've patronized.Jeffrey M.
Great customer ServiceMatthew B.
El cliente no dejó un comentario.MICHAEL R.
So happy there was ONE there for me to use.STEVEN S.
El cliente no dejó un comentario.Kimberly H.
I rated average because I haven't rented for years. But the service was very adequate.LAURA R.
El cliente no dejó un comentario.TIMOTHY S.
Clean the interior!!!Kenneth T.
El cliente no dejó un comentario.DIAN S.
El cliente no dejó un comentario.VALERIE L.
El cliente no dejó un comentario.MARC M.
Have rented here several times. Always excellent service.TROY L.
Clean Truck WindowsROBERT S.
Kudo's to Derrick at the T 5 Boxing - 158 Olympia Park Rd Grass Valley, CA 9 location. He was very accommodating! I arrived at said location a little after closing and he stayed until I arrived to turn it in. Thank you Derrick!andy R.
El cliente no dejó un comentario.APRIL O.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.PAUL S.
All went very smoothly, with the exception of the web site. I have had mixed results in using the U Haul web site for remote reservations and pick ups. At times the process is smooth as can be, at others it seems like a series of impediments. But the truck , the rental location, and the human process was excellent.Brian V.
Nothing .It was a good experience and Derrick was a pleasure to do business with ,Highly recommended and Thank YouTONY P.
El cliente no dejó un comentario.ROBERT S.
Price of rental was terribly high. I will avoid renting in future due to this.Warren M.
El cliente no dejó un comentario.Edward B.
El cliente no dejó un comentario.Jared K.
It closed at 2pm on a Thursday so I didn't see a person or an office. I just dropped off.JONATHAN B.
Windows were very dirty to the point of being unsafe until I was able to clean themRobert S.
El cliente no dejó un comentario.JOSIAH S.
El cliente no dejó un comentario.Megan P.
El cliente no dejó un comentario.JORGE H.
El cliente no dejó un comentario.CHRISTOPHER T.
El cliente no dejó un comentario.MAURY H.
El cliente no dejó un comentario.SCOTT M.
All so good. Thank you. Great app.Barry F.
The staff was very helpful. Great communication. Five stars!Dane S.
El cliente no dejó un comentario.Tracie K.
Everything went smoothly....thanks, Derek!Patrick K.
They were very well set up, Thank you.IAN M.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.Audrey P.
He had a trailer for me at the last minute; Made it very easy for me to return it and dang, I couldn't be happier or more impressed. This guy has mad management skills and is surely going places. I'll be backSHELLEY A.
We're not thereJOEL M.
El cliente no dejó un comentario.Bruce C.
Great service from the guy who checked me in!FARLEY D.
Smooth sailing.PETER M.
El cliente no dejó un comentario.Jezra F.
El cliente no dejó un comentario.DAVALYNN N.
I was very disappointed that while I made my reservations to pick up in my home town, I was notified 2 days prior that I would have to drive 180 miles round trip to pick up the reserved equipment. I feel this routine practice is misleading and dishonest.Michael P.
El cliente no dejó un comentario.Peggy P.
Derrick was very helpful and accommodating when making the reservation and picking up the truck. Easy, positive experience. Highly recommended.ALAN C.
Perfect. Wouldn't change a thing. Professional, courteous, at all as promised. Truck was surprisingly very good. Thank you very much. Good experience.JOSEPH B.
El cliente no dejó un comentario.CHRISTOPHER G.
El cliente no dejó un comentario.Robert A.
Derrick was super friendly and very professional. I would use T5 as a pickup site again. Highly recommend Derrick. The truck ran great the entire trip. Another great experience with Uhaul truck rentals. Word of caution: fully understand when you order a truck pickup at a specific site, don't assume you will get it if you are leaving California. They are having a very hard time keeping trucks in state because SO many people are leaving. We had to drive 100 miles out of our way to get this truck and paid a more than double the price premium to leave the state than if we were to reverse the route into California. That said, we were grateful for the truck, grateful for its reliability, grateful for Derrick's customer service and most of all grateful to be out of California!David L.
The truck had just been returned Derrick was very helpful in hookup of the trailer everything worked fine and Great MahaloDoug R.
Very helpful rep. He re-sanitized the interior for us just to make sure.Gregory H.
El cliente no dejó un comentario.Randy L.
None. Excellent service and very easy!Philip V.
Hello, It's a good thing that the car trailer I'd rented from you had enough tongue weight to keep it from falling off of the ball on my way home. When I went to load my car the trailer stood right up and almost hit my truck ! The person who hooked up the trailer had left the catch on top of the ball and not underneath it.Darren S.
Derek was knowledgeably, friendly, and provided great customer service!Scott T.
Unfortunately too expensive for the entire experienceJennie L.
Derick at Grass Valley was professional and i had an overall nice experience. Vivica, who answered the (916) 929-9739 number, was not a very good representative of your company. Poor customer service and poor attitude. If you would like more info, please feel free to contact me. Gracias.Lane L.
Employee was super friendly and helpful will return to this location.aaron F.
El cliente no dejó un comentario.Jared P.
Easy experience, friendly service , great equipment. I'll be a repeat customer.Patrick K.
El cliente no dejó un comentario.Ronald C.
My husband and I arrived at this Grass Valley location at our agreed pick up time of 8 am. We waited 30 minutes for anyone to arrive at the location. We received no phone call or notification that there would be a delay. They did not have the correct equipment nor did they have the truck filled with gas.alex J.
Friendly helpful service. Your rep went out of his way to help us.Carol V.
Derek was very polite and efficient. Thank you.Christopher H.
Derrick was so helpful very informative if need be we will return just for his professional Customer service we appreciate that ?? Thank you for making this a great experience ??Lonnie B.
El cliente no dejó un comentario.carol E.
Not much to improve great service. Easiest check out I've had dealing with T5 boxingDavid P.
Very Friendly and quick!Michael M.
Derick, the young man who rented me the truck was very nice, and helpful even though my entire U-Haul experience was a nightmare.Kathy A.
I appreciated being contacted ahead of time to confirm the drop off time/date. Personnel worked with me. I also used Akt'n Up Movers out of Carmichael, CA for unloading labor. This company is listed on U-Hauls website with more than a 4.5 star rating for all their services. However I would strongly not recommend this â€œcompany.â€ They are very unprofessional. They forgot about my appointment (readily admitted) and when I called to ask where they were they said they could be there in 1 hour. They showed up over 1 hour late from my scheduled time, didn't have all their own moving equipment, damaged 2 pieces of furniture and then denied it when I pointed it out, and still charged me for the 2 hour booking even though it was only 1 hour of service and I had to wait for them. On top of that, it took persistent phone calls and emails for a whole week to get an actual receipt/invoice from this â€œcompany.â€ Don't use them.ANGELA C.
El cliente no dejó un comentario.ELIZABETH M.