El cliente no dejó un comentario.RIZWAN RAMZAN H.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Preston P.
The owner was really kind. Thanks again.Giseon S.
El cliente no dejó un comentario.Hoey W.
Hamid provided an excellent service! Don't think there's anything that could have been done better.SYED ALI ABBAS N.
El cliente no dejó un comentario.Leandro A.
The service was excellent and Hamid was cooperating and spending extra time above and beyond to accommodate all my needs even if they came up in the last moment. Hamid is a very knowledgeable with great personality and very pleasant to deal with. I will highly recommend him to the any one whom I know.behzad S.
I had a confirmed reservation thru the Uhaul head office with 220 free KM; upon pick up of the vehicle, I was being charged for 146 extra KM; after a confirmation was received. When I received my final bill, I was charged for 146 KM extra; I called head office; was advised that policy is to only allot 150 KM per trip. I told CMR that my confirmation and reservation was made thru the head office and was provided 220 KM free; and it cannot be arbitrarily changed without advising me. I was again explained company procedure and was told nothing could be done for me; that I would need to contact the location I picked the truck up from. I spoke to Hamid from the Bentley location; who understanding the situation; as I had picked the truck up from him the day previous, credited me $14.00 .... which was less then I was charged. Also, when I received the truck; it was filthy, Hamid sprayed a bleach product on the door, steering wheel and dash area to 'sanitize' the truck before I took it. This should have been done prior - the bleach product he used - now I have while bleach stains on my jacket. This is absolutely unacceptable service.LISA F.
Business owner was professional and helpful. The store was a little out of the way but not terribly hard to find. Vehicle/dropbox/instructions are in the back parking lot like most other places. Satisfied rental.HERMAN L.
Hamid has been very helpful and he explained everything very well.ELYAS S.
El cliente no dejó un comentario.Chapman Cheuk Mi F.
El cliente no dejó un comentario.Yilun Z.
El cliente no dejó un comentario.Robert H.
Always satisfied with this location.Justin C.
The mobile pickup was not activated and I had to go in to get the keys and swipe my card. There is also a charge of $15 for credit card payment and it is not clear what this charge is for.Sameer K.
El cliente no dejó un comentario.Benyamin A.
El cliente no dejó un comentario.Mohamed B.
El cliente no dejó un comentario.james R.
I stood at the counter both at pick up and drop off for 10 minutes waiting to be served when it turns out the proprietor was just in the other room on his computer. Had I not started calling for assistance I'm sure I would have been there another 30 min.Andreas R.
El cliente no dejó un comentario.Mark V.
El cliente no dejó un comentario.Eva G.
El cliente no dejó un comentario.Mahogany L.
Give me the truck that I had reserved and not wait until 2 days to let me know it's not available.Neshal K.
El cliente no dejó un comentario.Jibin S.
Clean car, great service.Sean G.
El cliente no dejó un comentario.Earl Brian M.
El cliente no dejó un comentario.TESSAJUNE W.
The truck was clean, however it was not well maintained because fuel started leaking out from under the truck midway through our move. We were not able to fully complete our move because the truck was not drivable and no other trucks were available. (we got most of the stuff to our new house, but we were not able to go to another location to pick up the rest of our stuff after we unloaded the first load)Rick R.
El cliente no dejó un comentario.ZHENGZE L.
El cliente no dejó un comentario.carol R.
El cliente no dejó un comentario.Sattar J.
Excellent service and everything was in order. Los recomiendo, son excelentes.Laura Lee O.
El cliente no dejó un comentario.wei W.
Incredible costumer support! Very grateful at how helpful the gentleman was at helping me locate my missing item that was left in the truck. Thanks kindly, K.JORGE A C.
Very friendly service and very helpfulwei W.
El cliente no dejó un comentario.IMELDAGARABILES M.
El cliente no dejó un comentario.Mojtaba D.
El cliente no dejó un comentario.ANDREA V.
El cliente no dejó un comentario.George V.
The gentlemen working at 151 Bentley Avenue was professional, easy to talk with and efficient. The challenge is from Uhaul booking and drop off process. I order a truck for 24 hrs and at a specific location and the confirmation came back as 4 hr rental pick up at a different town. When using the drop off app the site would not accept my location.Jamie D.
El cliente no dejó un comentario.NEELAM G.
El cliente no dejó un comentario.joe A.
Using 24/7 review is very slow. I waited for an hour. This is where I am very dissatisfied.BING L.
The separate key provided which presumably was for the padlock on the back did not seem to fit. Please check and change the key or lock if needed.Paul Chi Fung M.
El cliente no dejó un comentario.Duane S.
Place clear signs indicating where to park the trucks for return. And where to return keys and other small equipment.Milan P.
El cliente no dejó un comentario.PETRU R.
El cliente no dejó un comentario.Justin C.
El cliente no dejó un comentario.Rozman R.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.VIJIKARAN K.
El cliente no dejó un comentario.Charles B.
Hard to find, not clear where to park, no signs.Andrew B.
El cliente no dejó un comentario.Steven L.
El cliente no dejó un comentario.XIAO Y.
El cliente no dejó un comentario.Zhicong X.
This whole interaction was an absolute pleasure!asham R.
El cliente no dejó un comentario.Kwong C.
El cliente no dejó un comentario.Justin C.
El cliente no dejó un comentario.CATHERINEA N.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.DEMBA C.
checklist for delivery items, as he forgot to put required equipment in the truck.singh T.
El cliente no dejó un comentario.DIANA C.
El cliente no dejó un comentario.ANDRZEJ P.
Fun to drive truck, easy to use and reception guy was nice.BRIANHAO YING L.
mobile app failed to do most basic task. Horrible experience with mobile the mobile app, very frustrating to use. Web app isnt any better either. Spams user to get add-ons and even preselectes amount of padding blanket... Why? The only good experience I had with Uhaul was the customer support. If I remember her name correctly, Nadia, she was very quick to response and resolved all issues. 1. Uhaul should get rid of the mobile app 2. Revamp the web app, make it easy and simple to use. 3. Hire a dozen more of Nadiasadam N.
Very good customer service! Thank youReza K.
Great customer service! Agent was friendly and was great with us. Would definitely recommend this location.anthony W.
El cliente no dejó un comentario.vahid E.
El cliente no dejó un comentario.Jenny C.
Although the location and the truck was correct. I am upset about my reservation. I booked a truck in person at the Angus Glen Convenience, L6C 0M4, on Friday for Saturday June 20 at 1.00 pm. I was informed that I do not need to make any deposit but everything was confirmed set and ready to go. On Friday evening I made the necessary arrangements so that my spouse drop me at the Angus Glen location and to pick me in the evening. However on Saturday morning I got a call informing me that I can't have the truck at this location and that I have to go to another location to pick up and drop off the truck. My arrangement for my drop off and pick up was not possible anymore. I had to leave my SUV (initially planned for another usage) at the rental location. No explanation, no excuse, nothing , it is an EXTREMELY poor service for which I won't recommend U Haul.laval W.
vary good 416 277 7706 servicesuppiah L.
El cliente no dejó un comentario.Edwin L.
El cliente no dejó un comentario.john W.
Excellent service, truck is new and clean!wei W.
Hamid was very friendly and informative. Would definitely recommend.ANDRES J.
El cliente no dejó un comentario.CHETAN J.
El cliente no dejó un comentario.Laura B.
El cliente no dejó un comentario.karen L.
Clean and disinfected. Pick up and drop off was very easy, and uhaul dealer was very pleasant to deal with.Justin C.
Prompt and friendly service and close to my house.JOHN V.
Very smooth and easy experience, excellent customer serviceVikas K.
Your business phone (365-509-2166) voicemail did not play any 'greeting', however I did leave a voicemail after the beep. A voice greeting is a confirmation of your U-Haul business voicemail. Thank you very much.sriram R.
El cliente no dejó un comentario.Stuart W.
The customer service here is ansolutely excellent and i prefer this location over any location in Markham. Great experience!Bello B.
It was my first time to rent a cargo van from U-Haul. The van had been sanitized and cleaned before I drove it. Excellent service and the owner was friendly. I will certainly rent a U-Haul next time.Ambrose C.
El cliente no dejó un comentario.xing X.
El cliente no dejó un comentario.Michael L.
Not a thing everything went perfect the guy was friendly when i pickedup the car. I left a deposit because i would be returning after hours. The trip was less than what I left and the extra was returned by e transfer the next day. He had a mask ad gloves on and we maintained social distancing. When I need a truck again I will use uhaul again.Sandria T.
El cliente no dejó un comentario.Shenzu Y.
Signage more visible to the main road.Loreen H.
El cliente no dejó un comentario.Steven R.
The gentleman at this location greeted us with a smile and was very informative. However, the original plan was to pick up the truck at at 16th and hwy 48 which is just up the street from me. I received an email the next day, telliing me my pickup was changed to warden and steeles which is 17 minutes away, one way, not to mention the extra kilometers. Also wanted to pick up the truck hours earlier but this location opened up at 10am, wanted to pick up by 7am.maria F.
El cliente no dejó un comentario.noel L.
no complaints, trailer was in good condition, pickup and drop off was convient for me.Robert F.
El cliente no dejó un comentario.QiCong C.
El cliente no dejó un comentario.Sanjay B.
Had problems with the trailer, the brakes locked on me while driving, the trailer wasn't installed properly. Almost got into an accident because of that. Thank god everything ended up with no injury or anything else. Assistance came and fixed the trailer on spot and said that this situation could have ended up 1000 times worse than it did. Very disappointed!!Daniel G.
Excellent service gentlemen that did all.tye transactions was really nicechris S.