Comentarios del cliente para Swims Enterprises

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Swims Enterprises

Grado total:

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Gabriel M. en

Grado:

Location hard to find from the street

Sharon S. en

Grado:

I reserved via the internet and still had to go back over what I had completed online once I got to the uhaul site.

Monifa T. en

Grado:

El cliente no dejó un comentario.

Priscilla Z. en

Grado:

El cliente no dejó un comentario.

Sadashiv P. en

Grado:

The staff was not very communicative. Looked like person handling the truck rental did not know the process and took a while to complete the process.

Linda J. en

Grado:

El cliente no dejó un comentario.

THOMAS F. en

Grado:

The mileage was entered 70 miles more than we drove. The staff were not trained well enough to provide us with even a receipt when we dropped it off. I received my invoice by email and immediately called the number that called us earlier. Then had to go back to the rental location, take pictures of the truck and the mileage. Now, I know, it could've easily been a mistyped number, could happen to anybody. The staff was nice enough, just not at all knowledgeable about renting the equipment out. My recommendations are to all renters, CHECK your MILEAGE IN AND OUT. I learned that the hard way!

Carlos C. en

Grado:

There needs to be more than 1 person working this location, when I arrived there was 1 gentlemen working the counter but he wasn't the main person for the Uhaul business he was for the other company that shares the office. He unfortunately had to call the main guy that ran that side to help me to do the pickup that I requested online because he was on a tow for CHP. It was not a great experience and due to them experiencing a lot of gas tank break ins I had to go down the street almost 1 mile to return the truck. Lastly once the truck was returned with another company I had to figure out how to get back to my car... I was glad the guy that had showed up at the place called Storage Solutions was able to drive me in his car over to mine I was very appreciative.