Customer Reviews for Swift Mart
(U-Haul Neighborhood Dealer)

32 reviews

1100 Wilson Rd   Humble, TX 77338

(281) 446-0325

Office Hours

  • Mon-Fri: 12 am–3 am
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(281) 446-0325

1100 Wilson Rd
Humble, TX 77338

Services at this Location:

Office Hours

  • Mon-Fri: 12 am–3 am
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Elroy Cade 
Rating:
2.0

With no one at the location and the app not working properly made it very difficult to rent a truck

William Gaskin 
Rating:
3.0

Customer did not leave a comment.

Garrick Nguyen-Rios 
Rating:
1.0

Customer did not leave a comment.

Nitin Kikani 
Rating:
2.0

Communicate.

Anysia Brown 
Rating:
3.0

Put on your website that the specific location does not actually have any kind of equipment other than the truck. Even though you can select dollies and blankets

JONATHAN NIEVES 
Rating:
3.0

Location is closing!

DEAN BARRY 
Rating:
5.0

Was excelente i so happy that i was safe olld the way To my house

Victoria Jamison 
Rating:
1.0

The entire U-Haul smelled foul, thick grimy filth covered all of our boxes, furniture, mattresses. It literally smelled like feces and vomit. I realize it is not this locations fault but it was really unfortunate for all of our families items and belongings.

Nicolas Mitchell 
Rating:
1.0

Make sure gas level is were it says it is. I used a vehicle that was supposedly on 5/6 of a tank but when I got in it was 1/8. So that’s where I left the gas on my drop off and was charged a extra $45.

Jamarcus Reed 
Rating:
5.0

Tha was an amazing experience for me. I am flabbergasted how easy that was. I must have told over 100 people the next day about my u-haul rental. Technology and U-haul, that shit works!

Kevin Johnson 
Rating:
3.0

Customer did not leave a comment.

Patrick Banks 
Rating:
2.0

It’s at an abandoned gas station an lock box not easy to use which is right by house with dogs that bark an try jump fence while your trying to open box. Checking in online was very hard with location on phone which need be set a certain way very confusing was not happy at all

Terlonda King 
Rating:
3.0

Customer did not leave a comment.

Cierra Simmons 
Rating:
4.0

Customer did not leave a comment.

Daniel DeLeon 
Rating:
5.0

Easy drop off

symphony picou 
Rating:
2.0

I needed help unhook the trailer

lia hinds 
Rating:
1.0

Old convenience store that’s no longer open but still has inventory inside. Trash in the parking lot. Customer service associate I called for drop off knew almost nothing about how to report the location. I looked at the key drop box, even though I had a trailer, and the info was on there.

Linda Owens 
Rating:
1.0

There was no gas in the truck. I got charged it took me one hour to get assistance with the key lock. And the miles were not write and I still got charged. No person to check in with at the store for assistance.

Nakeya King 
Rating:
4.0

Customer did not leave a comment.

Bruce McCray 
Rating:
3.0

The staff wasn't helpful at all other than accepting the transport as it wasn't our initial drop off location. My daughter and I had to remove the vehicle from the transport by unhooking the belts from the tire. My daughter had to climb underneath in the front and back to disconnect the chains because the MEN there weren't able to figure it out.

Nia Thomas 
Rating:
3.0

not the greatest lock, pretty tricky to open once I received the code.

Sergio Cantu 
Rating:
3.0

Customer did not leave a comment.

Thomas Roark 
Rating:
2.0

Improve the payment process. I was accused of keeping the truck for 3 days when in reality I had it for literally 24 hours. I’m still in dispute. I have a witness and pictures with time and date stamps proving my case. Moving is already stressful for a newly pregnant woman and this is a truly unnecessary addition to that stressful event, when it could have actually helped. Up until then, everything was divine! Truly unfortunate…

Arsma Porter 
Rating:
5.0

Customer did not leave a comment.

Dominique Coleman  
Rating:
5.0

Customer did not leave a comment.

JOSE LOPEZ 
Rating:
5.0

Customer did not leave a comment.

nicholas deleonguerrero 
Rating:
5.0

Make sure that the previous renter actually cleaned up properly... It looked as it they had hauled pallets of grass that left behind a lot of dirt... We had to mop before we started our move...

CEDRIC WASHINGTON 
Rating:
1.0

The dolly we ordered was not in the truck, the front window of the building was smashed out.

Anthony Griffith 
Rating:
3.0

Make sure you're given the right location So your time can accounted for. I returned my rental on time and still got charged an extra day. Fuel returned to full and truck cleaned out. I talked to two reps that notated the account, so I won't get charged extra and still got charged $59.00.

Shamar Martinez 
Rating:
2.0

Customer did not leave a comment.

Julio Guevara 
Rating:
1.0

The app would not allow me to self pickup. It took talking to 3 people over the phone to get the vehicle. Over an hour spent in the parking lot with no attendant. Very frustrating. I would never use this location again. Plus the dolly I reserved was not in the truck. I had to purchase a dolly from another location as they did not have rentals in stock.

David Jackson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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