Customer Reviews for Sweet Cars LLC
(U-Haul Neighborhood Dealer)

177 reviews

112 Front St N Ste D   Pine River, MN 56474

(218) 568-4393

Office Hours

  • Mon-Tue: 8:30 am–5 pm
  • Wed: 8:30 am–12 pm
  • Thur-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(218) 568-4393

112 Front St N Ste D
Pine River, MN 56474

Services at this Location:

Office Hours

  • Mon-Tue: 8:30 am–5 pm
  • Wed: 8:30 am–12 pm
  • Thur-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ashley Barwick 
Rating:
4.0

Customer did not leave a comment.

THOMAS BRENTON 
Rating:
3.0

Customer did not leave a comment.

Michael Ridgley 
Rating:
5.0

Nice guys. The truck worked well plenty of power and got 10 mpg. Made the whole trip on 1 tank of gas.

JOE KRECKLAU 
Rating:
5.0

Everything thing was clean and went really well.

CHERYL LUNDRIGAN 
Rating:
5.0

Customer did not leave a comment.

JAMES IRWIN 
Rating:
3.0

Customer did not leave a comment.

Rick Anderson 
Rating:
2.0

The sign for Sweet Cars LLC was really small. We saw the uhauls in the parking lot but we were lost on where to go to return. The parking lot is crowded because it's also a Napa Auto Parts Store and we were pulling a trailer so there wasn't anywhere to park out of the way while we figured it out. Once we talked to the man in charge he was very rude. Pretty much an asshole the whole time. I wouldn't recommend going here. A better sign for where to drop returns would be helpful.

Samantha Hager 
Rating:
5.0

Tim was great! I had no problems and great service!

KRISTINA GUTBKE 
Rating:
3.0

Customer did not leave a comment.

Tim Marsolek 
Rating:
4.0

Customer did not leave a comment.

Larae risk 
Rating:
5.0

Nothing needs improving. Tim was great, a genuine guy and well organized.

Michelle Bunger 
Rating:
3.0

Without Uhaul’s support of my issues with them it is highly unlikely that I’d ever recommend Uhaul to anyone, if Uhaul ignores this, that would be shameful on your part!

Gary Tank 
Rating:
5.0

Greta service smooth ride.

Salome Meyers 
Rating:
5.0

Customer did not leave a comment.

Bret Skalsky 
Rating:
5.0

Customer did not leave a comment.

Phil Cox 
Rating:
5.0

No changes needed. It was easy to find and the process was very quick.

Paschal Alford 
Rating:
2.0

Drop off. Key box broken

Frank Anderson 
Rating:
5.0

Customer did not leave a comment.

Jeff Obrien 
Rating:
5.0

Customer did not leave a comment.

David Cornell 
Rating:
5.0

I made reservations with this location. Right after I was contacted by a uhaul representative that My pick up location would be in Brainerd mn rather than Pine River. I called pine river to correct my pick up location or to cancel reservations. He said I could still pick it up there and uhaul frequently does this. This same thing happened at least 2 more times and I had to keep getting the pick up location corrected. The person I worked with in Pine River was very pleasant and helpful but everything would have went much smoother if uhaul didn't involve themselves once reservations were made. Why would they keep switching my pick up location to over an hour away from my home when I already had it set up near my home?.

robert WEINMANN 
Rating:
5.0

Customer did not leave a comment.

Krista Norquist 
Rating:
3.0

Make prices more reasonable maybe lower for local and less then a day rental mileage was outrageous

Joyce Treague 
Rating:
5.0

Everything was great it worked great

Ricky Hughs 
Rating:
3.0

This truck has a check engine light and runs poorly on acceleration Once cruising speeds are reached it was okay but I think it could have been better Even empty the truck accelerated poorly I know it is not a race car but think if repair was made it would be better for the user

Ross Seifert 
Rating:
5.0

Customer did not leave a comment.

ROBERT HILL 
Rating:
5.0

The time before this I dropped off a vehicle after hours. The key drop is on a post in the parking lot. My only comment is that it was hard to find. Might be helpful to state on the door where the key drop is. Otherwise, great experiences with this location.

Dan Warner 
Rating:
4.0

Customer did not leave a comment.

DONALD WETTERLIN 
Rating:
5.0

Customer did not leave a comment.

jEFF FRAMPTON 
Rating:
5.0

Everything was great!!

Mike Windsor 
Rating:
5.0

Customer did not leave a comment.

Randy Knutson 
Rating:
5.0

Customer did not leave a comment.

Mike Windsor 
Rating:
4.0

They were flexible with the reservation

Jennifer Buckley 
Rating:
3.0

The truck was damaged on the exterior and interior was trashed and stunk. Also drivers mirror was loose so it always tilted in while driving and unusable

Jake Sobieck 
Rating:
5.0

Customer did not leave a comment.

CHRIS GREER 
Rating:
5.0

Customer did not leave a comment.

Jeff O'brien 
Rating:
1.0

My trailer wasnt there and i had to drive 50 miles to another location and back... Then i got a call saying i need to return it to a place not on my contract and 30 miles out of my way. I didnt. I tried calling to fix the issue and after 15 minutes on hold, i was busy and had to hang up. The next time i called, the person that answered hung up within 3 seconds of the call connecting. In the end, i got overcharged for returning to my contracted location.

Jerad Schroeder 
Rating:
5.0

Excellent location. Would definitely rent here again.

Jon Fox 
Rating:
5.0

Customer did not leave a comment.

Jeff Burks 
Rating:
5.0

It was a very good experience. Turned out they didn't have all the blankets I ordered, but we didn't end up using all those they were able to provide.

Jacob Burkman 
Rating:
5.0

Customer did not leave a comment.

Sheldon Smith 
Rating:
5.0

Supply faster internet speed .

Ruth Strohmeier 
Rating:
5.0

Customer did not leave a comment.

Paul Stordahl 
Rating:
5.0

Great guy to work with!!

JOSH WATSON 
Rating:
5.0

Customer did not leave a comment.

Frank Watsick 
Rating:
4.0

Customer did not leave a comment.

Tim Marshell 
Rating:
5.0

Customer did not leave a comment.

Rhonda Kottschade 
Rating:
5.0

Sweet Cars is consistently the best.

Steven Zwiener 
Rating:
5.0

Customer did not leave a comment.

Laura Jubera 
Rating:
5.0

Sweets always does a sweet job!

Steven Zwiener 
Rating:
5.0

A+++

DEAN DEPUYDT 
Rating:
5.0

Customer did not leave a comment.

GREG GREGORY 
Rating:
5.0

Customer did not leave a comment.

Gary Fredman 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ROSS 
Rating:
5.0

Customer did not leave a comment.

lynn edlefson 
Rating:
5.0

Customer did not leave a comment.

Robert Spaulding 
Rating:
3.0

Put a landing gear on the bumper pull so they can be more easily removed it take two people to lift them

TOM KOONS 
Rating:
4.0

We dropped off after hours so only spoke on the phone. Directions were simple.

Katie Johnson 
Rating:
5.0

Customer did not leave a comment.

Rebecca Kirchhoff 
Rating:
5.0

Tim makes the process easier.

Steve Zwiener 
Rating:
4.0

Customer did not leave a comment.

Ignacio Navarro 
Rating:
5.0

Customer did not leave a comment.

RANDALL FORSYTH 
Rating:
4.0

Customer did not leave a comment.

James rathbun 
Rating:
3.0

Clean the truck, have the blankets I ordered in the truck, have the app actually work.

Tony Welter 
Rating:
5.0

Dropped off an out-of-town rental. Quick and easy. Very helpful staff. Location is very easily accessible.

Lee Cornell 
Rating:
5.0

Customer did not leave a comment.

Marcus Henne 
Rating:
5.0

I was very impressed with the few minutes of questions and acceptance of the truck. The representative was not only kind, he was also very knowledgeable on the truck. In regards to the truck, it was perfect. It ran incredible, loaded extremely easy for us and made Our move perfect. Thank you

STEVE HENSEL 
Rating:
3.0

Customer did not leave a comment.

JOHN RISTER 
Rating:
4.0

Customer did not leave a comment.

joanne CARLSTROM 
Rating:
4.0

Customer did not leave a comment.

Daniel Frank 
Rating:
4.0

The step-in to the truck cab on the driver's side was very dirty; lots of sand. There were a few trash items under the seat, otherwise everything was fine. But I was disappointed I wasn't advised that any extra driving beyond the prescribed destination, which I did to pick up some furniture at an alternate location for my move, would cost me extra mileage money. It's probably in the small print, but I missed it and it ended up costing me another $108.92. Ouch!

Randall Kennedy 
Rating:
3.0

I had to shovel 5" of snow out of the bed of the trainer.

Terry McNaughton 
Rating:
5.0

Customer did not leave a comment.

SHELLIE MAE HICKS 
Rating:
2.0

Make sure the tires are in good working order.

Jessica Beach 
Rating:
5.0

Customer did not leave a comment.

Russ Nesbitt 
Rating:
5.0

Customer did not leave a comment.

Susan Dixon 
Rating:
4.0

Customer did not leave a comment.

KATHY SPICER 
Rating:
5.0

Tim runs a good business

Steven Zwiener 
Rating:
4.0

Customer did not leave a comment.

MIKE MILLS 
Rating:
5.0

Customer did not leave a comment.

Bruce Cargin 
Rating:
5.0

Customer did not leave a comment.

Doug Kuenn 
Rating:
5.0

We first checked to see how much of a notice was needed at Park Rapids Auto car. He said two weeks would be enough, and we offered to pay then he said it wasn’t necessary. I then went in on the 9 th of sept to reserve a trailer he didn’t have one at that time but would get a hold of Tom somebody and within a couple days would hear from him or U Haul and if I didn’t, call him. So the week of the 25th Monday I called to make sure he had a trailer he assured me it would be there. We came in on that Friday and basically said they didn’t have one, I talked to the young lady at the counter and she didn’t have any information on us, went back to the shop to talk with him twice and I asked her to have him come and talk to me, he didn’t. As I was leaving I saw the door was open to the shop and I said to him you promised me a trailer, his response was I didn’t promise you anything. So I called Go U Haul and the gentleman there found us one I Pine River 50 miles away. He asked me what price I was given and I said we found it on line for 453.00 but his price would probably be a little more, u haul said what ever was on line would be our price. The only thing I would be asking for would be for the 100 moles I had to go and time, and charge that back to your agent in Park Rapids, it would be a lesson learned. Thanks for your cooperation in this. Very pleased with your agent in Pine River. Please get back to me.

john otto 
Rating:
4.0

Customer did not leave a comment.

William Haas 
Rating:
5.0

Customer did not leave a comment.

Doug Kuenn 
Rating:
3.0

Customer did not leave a comment.

STEVEN HOCKMAN 
Rating:
4.0

Customer did not leave a comment.

Dave Peterson 
Rating:
5.0

Customer did not leave a comment.

Steve Zwiener 
Rating:
3.0

Guy was just... rude. Claimed he “wasn’t a Uhaul”?!? I was missing a piece of equipment I ordered (appliance lover) and the guy was an absolute jerk. Claimed he “had no idea” why I didn’t get the equipment I ordered and paid for- just snide and rude and unprofessional.

Jennifer Blass 
Rating:
5.0

Great guy

Patrick Adamski 
Rating:
1.0

They did not have my reservation nor the truck I reserved.

Eric AHLGREN 
Rating:
5.0

Customer did not leave a comment.

Steve Zwiener 
Rating:
5.0

They are great. They try to save your time to make it an efficient process.

Steve Zwiener 
Rating:
5.0

They were very helpful with the unloading and everything.

larry bachmann 
Rating:
5.0

Customer did not leave a comment.

Steve Zwiener 
Rating:
5.0

Customer did not leave a comment.

Rebecca Keenan 
Rating:
5.0

Rented a trailer today. Everything went perfect. Thanks

Dan Wymore 
Rating:
1.0

The guy who I talked with there was not very friendly at all. He was very open about thinking that I (a 20-year-old) had no idea what I was doing and kept mentioning that "[I] better not break 'his' trailer." He also scratched my bumper when hooking the trailer up. It's a small scratch, but still, a scratch that shouldn't be there. Would not go to Sweet Cars LLC again.

Rohan Agarwal 
Rating:
3.0

Customer did not leave a comment.

Austin Stover 
Rating:
3.0

Grouchy guy!

DOUGLAS FLEISHER 
Rating:
5.0

Nothing Tim is great!

Chris Cunningham 
No reviews have been submitted for this location.

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