Comentarios de los clientes para Swansons Auto Buying Service Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Swansons Auto Buying Service Inc

Clasificación general:

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Daniel W.
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El cliente no dejó un comentario.

Lisa P.
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El cliente no dejó un comentario.

Everett S.
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El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

Lawrence D.
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El cliente no dejó un comentario.

John M.
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The gentleman told me the trailer was out back on the street and that I could go hook it up while he processed my drivers license and credit card. I was surprised that he didn't offer to go out and assist or watch to make sure I hooked it up correctly. Secondly, we had already provided our credit card info at the time of the reservation and I uploaded a picture of my drivers license that morning to the U-Haul site, so I was a bit shocked when he kept my drivers license and credit card while I went out to hook up the trailer. Normally, I never leave my credit card in the hands of a stranger without positive control over how it is used.

Jeffrey S.
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Quick pickup Easy return

Tommy C.
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Make sure equipment is ready and issued on time. I waited for over an hour for the equipment to be returned and then found out the truck was there all the time.

Jestin H.
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El cliente no dejó un comentario.

shantel W.
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I went to the regular uhaul site they claim they didn't Have any trucks available so they sent me to this spot and didn't add any miles even though I had to travel further to pick up the truck. thank God the gentleman at the spot added on some miles but it was just a little inconvenience for me to travel out my way for a truck

Michael R.
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El cliente no dejó un comentario.

Tyrone G.
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Everything was fine. N problems.

Valerie B.
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El cliente no dejó un comentario.

SHARON A.
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The owner left his two old assistance to check people in and out . I was the third person in line it toke 45 minutes for him to get to me. I asked for a receipt 45 minutes later i was told they will email it. There's old people need to Really retire to Slow!!!!!!

Raphael R.
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Great customer service, very kind and amazing experience. If you need a uhaul rental, go with this guys. They are great

Hien T.
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El cliente no dejó un comentario.

Brian G.
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Dropped off the trailer after hours.

Cherlynn M.
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El cliente no dejó un comentario.

Marlana S.
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El cliente no dejó un comentario.

Joseline M.
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Staff was great, trucks are always clean!!

Monic T.
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The owner was nice, helpful and quick. I would rent from this location in the future.

Brandon N.
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El cliente no dejó un comentario.

Cordis S.
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El cliente no dejó un comentario.

Bryn S.
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Very busy location, but also very helpful! I have rented vehicles from here several times and the equipment was in great shape and just what I needed.

Shanna-Kay S.
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Quick service!

tiffany A.
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The was nowhere to park the uhaul do we had to unload the truck transport trailer in a different spot as the uhaul truck

Jerry M.
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El cliente no dejó un comentario.

douglas M.
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Every thing went great!! Nice truck. Easy to Load. CLEAN !!!!

James R.
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El cliente no dejó un comentario.

Edwin J.
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El cliente no dejó un comentario.

NATALIE T.
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El cliente no dejó un comentario.

Stephanie J.
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The truck was really hard to shift into gear and it was hard to get the key out and at times to crank the truck. Definitely needs some maintenance.

Tjark M.
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Vehicle needs maintenance badly (steering/alignment)

Dean D.
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I dealt w/ Ken. Very professional and courteous.

Savana S.
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Great customer service. Fast and friendly

Bill K.
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El cliente no dejó un comentario.

Juan P.
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El cliente no dejó un comentario.

Borika T.
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El cliente no dejó un comentario.

David C.
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Everything g went well. No problem with the equipment at all. The rates were very reasonable and pickup and drop off was fast and easy.

STEVEN S.
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Everything was easy, which helped make a stressful situation much more manageable.

Norman D.
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Fast in, and out. Had what I was looking for. I like that.

claudia B.
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N/a

Mary R.
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Nothing

Beyanka T.
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The location where the rental was picked up and dropped off was Excellent! However, once I returned the rental I was having a hard time figuring out how to insert the mileage from the odometer (realized later that all of the numbers needed to be in front of the decimal). After calling the uhaul customer service number for help with this I was on hold for more than 20 minutes and no one had helped. This was the only issue. The actual location of the rental was amazing and very helpful and convenient!

Jonathan W.
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El cliente no dejó un comentario.

Ricardo W.
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El cliente no dejó un comentario.

John M.
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I was there after hours, no one there to help me.

Joseph R.
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El cliente no dejó un comentario.

Joseph L.
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First, my reservation pick up location was changed from Buford, Ga to Lawrenceville, Ga. Prior to making my reservation I called the Buford location and was told the trailer was available. A few hours after I received my reservation confirmation email confirming that the pickup location was Buford, I received another email saying the pickup location was changed. This impacted my logistic time table and I specifically requested Buford location because of the usual great service that I receive from them. When I arrived at the lawrenceville location, the representative was shocked and gave me an attitude when I told him that I don't know how to connect the trailer to my truck. I told him that the Buford location always connected my trailer for me and that I was uncomfortable hooking the trailer myself. The representative gave me attitude and kept saying “you should know how to hook up a trailer”. Normally the Buford representative hooks up the trailer for me no questions asked but this particular representative seemed like he was angry and frustrated with me for not doing his work. I called 1800gouhaul and was told that the $50 guarantee if your reservation goes wrong did not apply in my situation. This is fine but I was told by the Buford representative that the trailer was available at their location so I made the online reservation based on what I was told. Then when I go to the other pickup location, I'm given an attitude by the representative for a service that normally the other locations provide.

Andrew H.
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El cliente no dejó un comentario.

Jean W.
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Don't offer the mobile checkin if it doesn't work.

Yorie G.
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Kent is a nice Man!

Linda G.
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El cliente no dejó un comentario.

Michael W.
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Great place! Super nice people. Fast and easy

James G.
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El cliente no dejó un comentario.

Jacob C.
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El cliente no dejó un comentario.

Tony R.
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Family environment

Darcy M.
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El cliente no dejó un comentario.

Robert C.
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Keep up the friendly atmosphere. Great service. Thank you.

Nikki Y.
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I love it

Shannelle W.
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El cliente no dejó un comentario.

Maureen P.
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They are always so helpful and humbled. Love going to this location

Michele R.
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Maybe the return process could be a little quicker but other than that everything was perfect.

Darrell B.
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El cliente no dejó un comentario.

James E.
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Continue to provide the best customer service and product! You're the best!!!

Richard R.
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This location is fantastic. Best I've used.

Janiya Y.
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El cliente no dejó un comentario.

Cesar R.
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The parking space is not to big but is good.

Pier R.
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Ken is great and was nice enough to interrupt being on time to his Sunday service to get me my truck and on my way!! He was a lifesaver for me that day!! I will rent again!!

Cody O.
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I was charged a $25 cleaning fee despite the fact that I had swept out the truck.and did not leave anything in it. I cannot get anyone from U-Haul to respond to this bogus charge.

Neiker S.
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Excellent

Nathan M.
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The truck didn't have cruise control, the 14 hour drive was miserable without it. The rental location and it's employees were great however.

Lisa H.
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El cliente no dejó un comentario.

Danny H.
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El cliente no dejó un comentario.

SHELTON F.
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I've rented equipment from this location before and they have been organized and easy to work with.

Jeffrey K.
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El cliente no dejó un comentario.

Lynda M.
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Excellent experience. Vehicle was clean and ran well, and the service was friendly and excellent!

Pier R.
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Everything was awesome!!! I'll be renting again!!!

Tenesha B.
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El cliente no dejó un comentario.

Klassy Business L.
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El cliente no dejó un comentario.

Ruben G.
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El cliente no dejó un comentario.

Orga G.
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El cliente no dejó un comentario.

Eric P.
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Thank you, Mr. Swanson. You are Mr. Consistency

Annette C.
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El cliente no dejó un comentario.

rafael C.
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Do not send me e-mails

Robert F.
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El cliente no dejó un comentario.

Marie L.
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The tire tread was below average. And the driver side rear tire had to be pumped up 3 times on the ride. I called the rental location and was told it would be fine.

Gheorghe B.
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El cliente no dejó un comentario.

MARY S.
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El cliente no dejó un comentario.

Elizabeth G.
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Very friendly and helpful personnel. Will do business with them again.

Glenn J.
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El cliente no dejó un comentario.

Harvey W.
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El cliente no dejó un comentario.

Kenneth M.
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El cliente no dejó un comentario.

Reginald F.
Clasificación:

Quick Easy and Pleasant service.

Cindy W.
Clasificación:

The gentleman was somewhat customer friendly, the way he made me feel like I was a bother when I didn't complete the entire process of mobile pickup. I explained to him that I wasn't sure about that particular part of the process and stopped and he just condescendingly said “all I had to do is continue to follow the prompts then it would have been complete”. I once again stated I stopped because I didn't want to mess it up because I was confused and had a question regarding the portion I stopped at; he then said he would complete the mobile pick up for me, other than that everything else was good.

Josh T.
Clasificación:

Well my first reservation you sent me to a place that wasn't open and i couldn't get the truck. So when I called you sent me somewhere else and told me I was going to get a 50 dollar credit for you wasting my time with sending me to a place I couldn't get a truck I never saw this credit. This location was great however my overall experience was horrible.

Amber S.
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I was pleasantly surprised with the whole experience.

Maureen P.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

El cliente no dejó un comentario.

DANIEL M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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