The vehicle was definitely not in th best of shapesRoger C.
Customer Reviews for Swansons Auto Buying Service Inc
(Distribuidor de U-Haul del vecindario)
Lawrenceville, GA 30043
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 7 a. m. - 10 a. m.
- 9/19/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Could do better millage ratesDkendrick B.
El cliente no dejó un comentario.Jorge A.
El cliente no dejó un comentario.PRISCA C.
El cliente no dejó un comentario.Joshua G.
Customer Service is great! Mr. Swanson is a great and the scheduling team is amazing.Melissa D.
Great experience and owner made it easy to pick up and drop off.Reginald E.
Good experienceEdward B.
Mr. Swanson was very helpful and efficient!Joseph H.
El cliente no dejó un comentario.Andre D.
I arrived to pickup the truck and immediately began going through the online process to verify who I was. Though my contact person was called, as she was with me so I am certain, on my screen I was informed that they could not verify who I was and then I was unable to continue the process to finalize picking up the truck. Had the process just begun from the beginning, it would have been okay. However, it did not. I had to contact customer service where I waited on hold for 60 minutes before speaking to a representative. In the process of moving, there were people waiting on me at my home in order to move and this process completely delayed my move. I would not do the 24/7 process again.Sherell M.
El cliente no dejó un comentario.Lorena G.
Great staff, fast checkout process and easy hookup.Shawn C.
Easy. In and outARTHUR R.
El cliente no dejó un comentario.Edwina R.
Nothing everything worked out great and will be using this location again.david C.
Very good experience here!Steven E.
Good serviceEdward M.
El cliente no dejó un comentario.DUYTHANH L.
Great Customer Service and the gentleman who connected my trailer to my vehicle was wonderful!Tira R.
Awesome experience! Thank you very much!Shaniece B.
Have the trailer already hooked up to the truck so I didn't have toNikolay P.
Great customer service. The vehicle was ready and waiting when I arrived.Tamara P.
Nothing! Ken was extremely helpful and pleasant, and the check-out and check-in process on the app was very easy!Charis H.
El cliente no dejó un comentario.Jose V.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Ana R.
Very friendly atmosphere.John C.
El cliente no dejó un comentario.SHARON B.
El cliente no dejó un comentario.Emanuel T.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.John S.
You jerked me around so bad chasing equipment you said would be there. I will never use you again and my mission from now until the day I die will be to make every effort to make sure no one I come in contact with does either. You are putting yourselves out of business. I wouldn't use you if someone held a gun to my headJeffrey H.
Better front desk help. My reservation was 11:00. I arrived at 10:45 and didn't get the truck until 12:00pm. VERY VERY VERY slow at both pickup and return.Freshun M.
El cliente no dejó un comentario.Ralph S.
El cliente no dejó un comentario.Phoebe S.
El cliente no dejó un comentario.Alvin D.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.DEVORA B.
El cliente no dejó un comentario.TODD R.
El cliente no dejó un comentario.RICARDO V.
Associates at Swanson's uhaul are very cautious and always treat me with respect. John Covington .JOHNGLENN C.
Everything was amazing!! Except.. there was one very suspicious person in the parking lot when I went to rent out the truck. I went after the office had closed so I was using my phone to check in/get the keys/etc. But this suspicious random man drove into the parking lot, parked his car in the middle of the lot, got out, and started peeping into customers' cars and taking pictures of the cars. I was scared to park my car there and drive away with the u-haul so I had a friend drive my car and I drove the u-haul.. I didn't want to risk leaving my car there.. who knows what the man did to the other cars after I left?! I know it's not y'all's fault for this but just wanted to give you a heads up.Amy Y.
El cliente no dejó un comentario.Aszia W.
El cliente no dejó un comentario.Endia B.
El cliente no dejó un comentario.Jhonattan L.
El cliente no dejó un comentario.NATALIE P.
This is by far the best location. Excellent customer service, fast process. A+Vanessa T.
El cliente no dejó un comentario.ROBERTOVICTOR F.
Very friendlylisa U.
Owner was extremely nice and helpful. Definitely recommend this location.ZACHARY C.
El cliente no dejó un comentario.Francisco V.
The location's owner was friendly and engaging. I will use them again for any future needs.Ralph M.
Check engine light on needed oil change other than that excellent!Richard S.
El cliente no dejó un comentario.KEENA D.
Easy and excellenttodd H.
El cliente no dejó un comentario.Amy O.
El cliente no dejó un comentario.Edwin P.
THE OWNER IS A REAL GENTLEMEN A PLEASURE DOING BUSINESS WITHRobert D.
El cliente no dejó un comentario.Stephen S.
All good. Thanks.James B.
Great products and great services keep up the good workJusto E.
Super friendly serviceâ€¦above expectations!MARK S.
El cliente no dejó un comentario.Donna D.
Great customer service!!! I rather come to this location because is plesant to deal with. Easy and fast process. New trucks, well kept.Vanessa T.
El cliente no dejó un comentario.Joseph O.
El cliente no dejó un comentario.Ruth C.
El cliente no dejó un comentario.RUDOLPH P.
El cliente no dejó un comentario.Tracie P.
Nothings I can think of service was great, no problemsWILLIAM G.
El cliente no dejó un comentario.JOHN B.
When I picked up the truck the fuel tank was not full even though I was told otherwise, and I noticed when I had to fill up the tank before returning and it totalled almost 6.8 gallons after just driving 17 miles. This is not fair practice and I'd like a refund for the $21 dollards I paid for fuel.Pedro C.
Always the best customer service and equipment. Never had any problems.CRAIG P.
El cliente no dejó un comentario.MICHAEL M.
This was an excellent experience. Very friendly and extremely efficient. I would definitely recommend this location over any other I have used.Marci M.
Used the 24/7 truck share and the experience was very good.Bernd R.
All personal there were very helpful and Outstanding.Donnell M.
El cliente no dejó un comentario.ISMAEL V.
El cliente no dejó un comentario.damon W.
I'm pissed that the night before our pickup location was changed from Athens to Lawrenceville. The pick up place was a kind person, it was not their fault, but we couldn't even pick it up without emergency scrambling! This is crazy.Ralph P.
A 26 foot truck was not available the day that I went to go pick it up because the previous renter apparently didn't feel the need to return it on time. So after Ubering it across town, I had to go back home (The owner was nice enough to drive me home) and ended up Ubering once again later that day. So I basically threw away $25.00. Long story short, I wasted most of the day when I was already short on time. And trying to talk to anyone at Uhaul was impossible because nobody answered the phone after being on hold for 20 minutes. I'm not completely convinced all the employees have not quit. Nobody ever did answer the phone. I will give credit to the owner but apparently not an F was given that day by anyone working at Uhaul.MICHAEL R.
Don't change a thingRocky P.
No help to customerHUMPHREY C.
El cliente no dejó un comentario.Timothy L.
Great service friendly environmentGregory G.
El cliente no dejó un comentario.Lisa H.
El cliente no dejó un comentario.Christine B.
El cliente no dejó un comentario.Noble W.
El cliente no dejó un comentario.rhonda B.
Very good serviceAbraham J.
Mobile process smooth and easy. Owner at location typical gruff older man that is very friendly underneath all that :).Margaret S.
Great service!Kevin H.
El cliente no dejó un comentario.Charles B.
El cliente no dejó un comentario.VAYLOR T.
The gentleman who checked me In was so nice. He even opened a few minutes early when he saw me outside waiting. I definitely recommend this place!BONNIE C.
Excellent dealerWilliam M.
El cliente no dejó un comentario.PHILIP D.
El cliente no dejó un comentario.Kenneth T.
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