Customer Reviews for Swansons Auto Buying Service Inc
(Distribuidor de U-Haul del vecindario)

1851 comentarios

887 Buford Dr   Lawrenceville, GA 30043

(678) 442-8505

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 7 a. m. - 10 a. m.

Servicios en esta ubicación:

Contáctanos

(678) 442-8505

887 Buford Dr
Lawrenceville, GA 30043

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 7 a. m. - 10 a. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Zequan T. 
Clasificación:
5.0

Great experience!. Will highly recommend this location.

Eunice S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOURDES R. 
Clasificación:
1.0

They had no idea I was coming and was not prepared for my arrival even though I made my reservation online 4 weeks prior to pickup on 6/3. I guaranteed online and paid $56.28. They did not care and made me pay $34.93. I would like a refund of $56.28. At this point, I will never use or recommend U-Haul to anyone. My Google review is pending my refund.

Gerald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juwanakee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose C. 
Clasificación:
5.0

Everything wa as great

Marlin M. 
Clasificación:
5.0

Always beyond excellent! , friendly, efficient and fast!

MAURICIO V. 
Clasificación:
5.0

Great people in Lawerenceville ga, helped us hook up car and tow dolly

Anna L. 
Clasificación:
1.0

I would not recommend this location. The location was extremely understaffed and took 2 hours to get a uhaul. The truck I reserved was not available for me and I was not told until an hour of waiting and being given numerous reports that it was “being checked in” which were untrue. I had to call a different uhaul location to have them reserve a truck larger than I selected AT THIS LOCATION because this location was not able to help at any capacity. I was extreme unsatisfied with my experience here! I did not leave until 11a in a truck I didn't reserve which was 3 hours AFTER my reservation time of 8a which pushed my moving day and time back hours!

Wes S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armond M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chiquita S. 
Clasificación:
2.0

The location I was rerouted to was further than I preferred which was more mileage. I checked in online but picking up the vehicle was over an hour. There was 1 man doing all the work by himself, vehicles not returned on time for other customers before me, people waiting around. Definitely needed else to help with check in process and get customers moving along, especially during the first of the month when a lot of customers usually move.

Lenora S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
4.0

Upset that Uhaul changed my pickup location at the last minute. The staff at the new location was very nice and professional

Corey V. 
Clasificación:
2.0

Originally we had scheduled through the UHAUL main number to pick up on Sunday. Fortunately, we called the pick up location direct to ask a question, because we found out that they were not going to be open on Sunday and we had change our pick up to the day before. No one called to let us know this. I would have been very angry and if I had shown up at the contracted time and they were closed. Once we did pick up, we had to connect the trailer ourselves. There was no real assistance. The trailer was very dirty and we had to pressure wash the mud/leaves out of it so that we could even haul or things without getting them dirty. We have definitely had better rental experiences.

ERRIC D. 
Clasificación:
1.0

I would appreciate a call regarding my experience

JASON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sharon A. 
Clasificación:
5.0

Great

Chrishon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toma B. 
Clasificación:
4.0

The only difficulty was figuring out where the lock box was. We looked around the property until we saw the lock box outside the entry door.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREYJOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
2.0

Dolly was inoperable. We had to extend our move additional 24 hrs as not having use of dolly and unable to get another locally at time of day. Had to rent at other moving company on 5/17 at 8pm. We were charged for a furniture dolly that I never ordered and having to extend rental was very costly. The truck had dirty all over the inside front and gas was less than 1/4 tank in a gas crisis. Called uhaul at least dozen times. Spoke to 2 response that tried to be helpful and a few or were not all all or even trued.my cc was authorized 4x in excess of 80 more than total rental incl mileage, fees and equipment. I requested a refund of dolly and hopefully the additional day as if not for the inoperable dolly we would've only need uhaul and equipment in 24 hrs max as planned. Have used uhaul many times and never had an issue. The neighborhood agent I used is a bad mark on uhauls excellent reputation. Plwase help me with these issues and make it right. The stress of this rental and process made it significantly worse than it should've been. Gracias

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn J. 
Clasificación:
1.0

No one to check in truck. Only drop box.

James G. 
Clasificación:
5.0

Everything was fine

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

juvencio C. 
Clasificación:
5.0

Best place to deal with. The person (I believe the owner very kind to assist and a gentleman. I will only go back to him if a need in the future. juan

Juan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald A. 
Clasificación:
1.0

Be available. When you have a reservation do not just disappear. The only person working saw us trying to get the mobile rental and then disappeared for 30 min or more and we had to wait for him to get back to get the keys.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KHANYAPA M. 
Clasificación:
5.0

this 26' truck has a ramp that is too short. very difficult to use. not like previous units

Luther C. 
Clasificación:
4.0

The check-in process failed online. It kept stating that there was low memory. Unable to check in after hours. Took me forever to try and remedy it but I was unsuccessful. Used Dropbox.

EDWARD S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terrence M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
3.0

I think the trucks need to be checked very WELL before renting out. I had to stop and put air in the tires the light was on this is the second time this happened.The driver mirror didn't work well.

Sharon A. 
Clasificación:
3.0

I paid $29 for pig truck i got small one they charge me extra $7 for the gas even I put the gas on the same level

Abderrahim J. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS J. 
Clasificación:
5.0

Even though this location was very busy. Everyone was very nice and helpful.

DAVID G. 
Clasificación:
5.0

Drop off was quick and efficient folks here were friendly and helpful!

Theodore K. 
Clasificación:
5.0

U-Haul doesn't get better than Mr Swanson! Great people great service everytime!

EDWIN T. 
Clasificación:
5.0

Extend your hours or do one way trips.

SHERI G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanady G. 
Clasificación:
3.0

The price per mile for an in town move is ridiculous. .99 cent per mile resulting in a bill for $100 to use a truck for only 2 1/2 hours is exorbitant. U-Haul, do better!

CARLOS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Henry M. 
Clasificación:
4.0

Have systems working. Computer was down.

JOHN OLIN T. 
Clasificación:
5.0

Customer friendly

Eleni B. 
Clasificación:
4.0

Implement a new plan to cover computer outages. There will be more in the future.

Chris C. 
Clasificación:
5.0

ND

Eric B. 
Clasificación:
5.0

process to reserve and pick up was fast and simple, very friendly staff and business, returning vehicle was hassle free, very awesome place!

PETER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jung K. 
Clasificación:
5.0

Excellent customer service! Easy check in / check out service! No complaints! Mr. Swanson is a very nice gentleman!

Rhonda P. 
Clasificación:
5.0

Swanson's was a great human being and very polite.

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois D. 
Clasificación:
2.0

The pickup truck I rented had trash on the floor and in the door pockets, and the truck reeked of cigarette smoke.

Jeb W. 
Clasificación:
3.0

Make sure uhaul are cleaned every time we rent on it's nasty. They need to be detailed

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharron R. 
Clasificación:
5.0

Keep doing what you're doing. Friendly employees made it easy.

Mark H. 
Clasificación:
5.0

Ok

Luis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMONT R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID U. 
Clasificación:
4.0

ND

RONALD C. 
Clasificación:
5.0

I've rented here a couple of times and both times it was fast and the Truck (and trailer) were ready and waiting for me.

MARK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patsy P. 
Clasificación:
3.0

Ok service, no complaints

NINA A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Qamar H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yeng Y. 
Clasificación:
5.0

Swanson's is always a great place to rent UHaul!

PERCY K. 
Clasificación:
5.0

Good excelente

Ruben G. 
Clasificación:
5.0

Extremely helpful would definitely use again.

vanessa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Senad P. 
Clasificación:
5.0

Nothing good job in what you do

Sheila J. 
Clasificación:
5.0

Great service.

NAOMI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth T. 
Clasificación:
5.0

Very friendly and excelente service

Richard M. 
Clasificación:
4.0

Staff was very helpful and friendly.A smooth process. Thanks.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
5.0

Owners and employees are very friendly and helpful. Thanks so much!

Luke P. 
Clasificación:
1.0

I was not shown which I-haul was mine and instead had to walk around the lot to figure it out- no one ever came outside to assist me. I was also not given the truck I rented/reserved and was not told of the change when I paid the employee. I've used U-Haul 6 months ago and the service was stellar at another location. I will not be recommending the Swanson location to anyone.

Arlesha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALIA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY S. 
No se han enviado comentarios para esta ubicación.

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