Comentarios de los clientes para Survivor Shelters LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Survivor Shelters LLC

Clasificación general:

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CAROLYN D.
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El cliente no dejó un comentario.

Sean D.
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Uhaul didn't reach out until the day of my reservation to confirm it was all set up, so a little earlier notification would be appreciated. Also, the truck attic area leaked in the rain, so we just didn't use that part.

BRADLEY N.
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Great service at both ends

Shari T.
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Excellent experience. So much easier than I thought it would be.

Lori H.
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El cliente no dejó un comentario.

DAIVID C.
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the young lady was very nice & stayed late after closing to take care of our needs. she knew we got lost getting there & was very willing to stay late to help us out. I had a bother broke down on highway in Oklahoma & needed to him & his truck back to Kansas. she saved the day for us by staying after closing to take care of us. .this is going beyond her job especially on a Sunday afternoon

Robert H.
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Survivor shelters staff are awesome!!!!! Thank you

Sharee D.
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My overall experience with Uhaul this time was a mess. First, my pick up location was changed and no one informed me, not by text, email, or phone. I only became aware because I called the location to see if my equipment would be ready early. Then, after learning of my location change, I called again to see if it might be ready early. The lady then informed me that the location closes 1 hour before my scheduled pickup time. So again, I was not informed of this, and had I not called would have been left with no trailer. I understand this is not totally the fault of Survivor Shelters but I do feel that a reservation should not be allowed to be scheduled at a time that a business is closed.

justin C.
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Lady, was a lifesaver. When location in Miami, Ok left me hanging she helped me get the keys. Great service would highly recommend this location.

jerry B.
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Call ahead for parking. Erin was very friendly and qualified

JOHNNA P.
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Calculate trip miles more accurately.

Dorie P.
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El cliente no dejó un comentario.

Melinda S.
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El cliente no dejó un comentario.

DAVID B.
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El cliente no dejó un comentario.

Tammy P.
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El cliente no dejó un comentario.

Clint K.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Keith H.
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El cliente no dejó un comentario.

Ahmad A.
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Very friendly and nice people !! I highly recommend them !!

janice S.
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El cliente no dejó un comentario.

Joe G.
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Great customer service.

matthew W.
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The owner was not friendly when trying to return the trailer. He used profane language and threatened to charge my Visa card for damages to his property that he claimed we did. He continued to be very unprofessional, even when I tried to deescalate the situation. He refused to return the trailer and called the police when I was standing there. I have never been treated as poorly as a customer in my entire life. I would not recommend doing business with this individual.

James G.
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Customer service was great.

Cameron S.
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El cliente no dejó un comentario.

Jerad H.
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This is not to reflect negative service from this location but I did have to drive additional miles since this location had moved. Their new location had not been input into the system that would have shown this was going to be an additional 8 mile drive. If I would have known this I would have selected the other location near my destination.

Kathryn M.
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I only dropped off at this location

LouAnn S.
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The website sent me to the wrong pickup place. (Didn't have trailers) The pickup place didn't have the ball for the hitch I needed so I had to go to Lowe's and get one and come back. And at the drop off location I was told the trailer was hooked up incorrectly. I was told I could take the trailer back to any U-Haul store i wanted. Once I got to my destination, I was refused by three different locations. They would not take the trailer. I drove around in a town I was unfamiliar with for an hour before I found a place that would accept it.

Amber T.
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The lady said there was an update to the uhaul software, and it took her forever (15-20 min) whe. I had already done all the paperwork on the app. So maybe train the retailers better.

Allan M.
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El cliente no dejó un comentario.

CHARLES G.
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El cliente no dejó un comentario.

roy L.
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El cliente no dejó un comentario.

Dennis B.
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Truck was new and clean very comfortable.

cody A.
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El cliente no dejó un comentario.

David C.
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I was told if I turned it in on Saturday I would NOT be charged a second day! I was charged a second day. NOT HAPPY!!! I don't like being lied to!

stephen H.
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I requested a 5'X10' open trailer without walk ramp at $19.95 per day instead I got 5'X9' enclosed trailer with loading ramp. When I refused delivery they put me in an enclosed panel truck that cost me $45.61 plus a $12.00 gas fill up for a total of $57.61! U-haul's inefficiency to customer request satisfaction ended up costing me an unnessary $37.66. My extended family and I have used U-haul quit often in the past but in the future it will be our last alternative. I feel that U-haul owes me $37.66.

Henry C.
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El cliente no dejó un comentario.

Greg E.
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We were very pleased with the rental experience. The lady that helped us was professional and personable, moving is difficult and this was made simple.

Chris D.
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The individuals were nice and speedy. No issues. Will rent from here again.

Shelley H.
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El cliente no dejó un comentario.

Tia C.
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El cliente no dejó un comentario.

Yvette T.
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El cliente no dejó un comentario.

randy W.
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lady was slow, could not operate the lock to unlock ,We had to We did everything on line two days before to be able to hurry and it still took over thirty minutes

GARY S.
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Person was smiling and friendly. Thank you.

Duane H.
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El cliente no dejó un comentario.

Christopher D.
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Hard to find. The address in the system was wrong. The place was gated off. I was not sure where I could turn it in till I saw another U-Haul truck.

ray D.
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Asked for appliance dolly over the phone to be with truck, had to go to Owasso and rent one from their place of business, it was very inconvenient and stressful.

D. P.
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El cliente no dejó un comentario.

DAVE H.
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El cliente no dejó un comentario.

SCOTT G.
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The only problem was when I pick up the tow dolly the tie down straps were damaged and I didn't see that. I drove home and saw this and returned the unit and was given a discount when I picked up the new unit. Everything else was great.

Allen M.
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I love renting from this location!

Marcia W.
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El cliente no dejó un comentario.

John B.
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Good people

Kristy D.
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El cliente no dejó un comentario.

Chris P.
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El cliente no dejó un comentario.

Todd N.
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El cliente no dejó un comentario.

Steve C.
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I live in mid town Tulsa, OK. I was routed all the way to Claremore, OK for a utility trailer. I saw these trailers all over town in Tulsa at multiple U Haul rental locations and none appeared to be in use or being held. Would have appreciated getting a trailer closer to my address so that I would not have had to drive to another city to pick up the trailer.

Janet W.
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El cliente no dejó un comentario.

Monica S.
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El cliente no dejó un comentario.

Roger M.
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El cliente no dejó un comentario.

Marilynn D.
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Great customer service.

William W.
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Best experience with uhaul ever!!! Thank you. Highly recommend

sandy J.
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The manager needs to yalk about gas charges BEFORE charging.

Rick T.
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The staff at survivor storm shelters went above and beyond to make the rental experience positive and easy.

Cindy C.
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The trucks air conditioner didn't work. And my bank account was authorized two charges 61.01 and 73.66.

jacqueline Z.
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Small town feel. Friendly, efficient and they aim to please! Didn't have size of truck that I needed - they went the extra mile to get it for me! (Had a bit of trash in cab from previous usage, easy fix) Overall, extremely pleased. Sunday hours made it the easy choice. Is now my go-to UHaul location. Highly recommend to everyone!!!!

RICK J.
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El cliente no dejó un comentario.

Jeff P.
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Very accomadating company. Highly recommended.

MONTE M.
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El cliente no dejó un comentario.

Lance R.
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They where very nice and it was a very easy experience to rent from there location

Elizabeth M.
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El cliente no dejó un comentario.

kyle H.
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El cliente no dejó un comentario.

Howard E.
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Clean windows

Jerod F.
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El cliente no dejó un comentario.

Keith R. H.
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Location was hard to find at night. The GPS address took us around a subdivision at night. Not good.

Marla B.
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Everything was perfect

WILLIAM M.
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Sweep leaves and grass out before renting.

SANDRA L.
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A lot of the u-hauls are crap but this location is the greatest

Carl B.
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Survivor Shelters LLC & 24555 S Hwy 66 Claremore, OK 74019 were excellent to deal with. Made everything so easy to get down the road and very friendly and helpful. Thank you!!!

mary L.
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El cliente no dejó un comentario.

jamie D.
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I have rented uhauls in the past from several different locations. This location is by far the best!! The ladies in there are amazing and very helpful!!

Sandra L.
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There was an issue with the final billing that was resolved right away.

DILLON B.
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El cliente no dejó un comentario.

Freddy B.
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nothing at all. they were so helpful and polite even though I got there 5 min before closing

Kimberly B.
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El cliente no dejó un comentario.

SANDRA L.
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Clean the bugs off the windshield before renting it to the next person. It was so bad even wipers did not clean it

Dan C.
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El cliente no dejó un comentario.

tim F.
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The truck I rented had the windshield seal fly off on I-35!!! Made for a VERY scary slowdown and pull over!!! NOT happy about paying for something like this!!!!!

paulette M.
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El cliente no dejó un comentario.

Dee H.
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El cliente no dejó un comentario.

Rick H.
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El cliente no dejó un comentario.

Dennis G.
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El cliente no dejó un comentario.

Warren E.
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El cliente no dejó un comentario.

ruben D.
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My ac did not work in the truck and was very hot and disappointing.

John R.
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El cliente no dejó un comentario.

Jim G.
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El cliente no dejó un comentario.

RAY S.
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El cliente no dejó un comentario.

Kenneth H.
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Info is copied down to many times when you submit everything electronically to speed everything up and still has to be copied down again.

Peggy P.
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El cliente no dejó un comentario.

janet W.
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El cliente no dejó un comentario.

james S.
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A jack stand would have been great to ease disconnecting the trailer.

No se han enviado comentarios para esta ubicación.

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