Customer Reviews for Surplus Funds Agency LLC
(U-Haul Neighborhood Dealer)

19 comentarios

3518 Loop Rd Ste 5   Tuscaloosa, AL 35404

(205) 752-5489

Horario de oficina

  • Mon: 2 pm–6 pm
  • Tue: 9 am–1 pm
  • Wed: Closed
  • Thur-Fri: 9 am–1 pm
  • Sáb.: 10 a. m. - 4 p. m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(205) 752-5489

3518 Loop Rd Ste 5
Tuscaloosa, AL 35404

Servicios en esta ubicación:

Horario de oficina

  • Mon: 2 pm–6 pm
  • Tue: 9 am–1 pm
  • Wed: Closed
  • Thur-Fri: 9 am–1 pm
  • Sáb.: 10 a. m. - 4 p. m.
  • Sun: Closed

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This location had great service 1

KENYADA T 
Clasificación:
5.0

Tanya was very sweet and helpful. I enjoyed meeting her.

Carol R 
Clasificación:
5.0

The lady that helped me she was real nice, great customer service.

JAMEKIA F 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul V 
Clasificación:
1.0

Drop-off location was a pain in the butt

paul f 
Clasificación:
5.0

I had some problems with the air working while i had the rental. There were times the air wasnt blowing.

Michael H 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell S 
Clasificación:
5.0

Customer service was great and stress free.

Bobby M 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn r 
Clasificación:
5.0

Nada

Annie W 
Clasificación:
1.0

I did not take the truck off the lot because a dolly was not on the truck when I got there to get it

Michael H 
Clasificación:
1.0

Did not include the appliance Dolly or furniture pads I requested and never responded to my questions and concerns about it. Returned the truck and told them it was useless without the dolly and still got charged. Will never use this location again. Wasted my one off day with the runaround nonsense. Avoid.

Paul A 
Clasificación:
5.0

Make online renting and checking in easier to navigate

Jason D 
Clasificación:
4.0

I was very pleased with the service, but I requested a van and got a truck. It worked out but was less mobile

Derrick T 
Clasificación:
5.0

It was relatively smooth experience to use the mobile app. I used mobile pick-up and drop-off. Representatives were very helpful both by phone and live chat. My only gripe was that the Dashboard of the app would randomly draw black page and I would have to restart the process of checking-in and mobile return. Hopefully, this could be fixed with a future app update.

Yuanyuan S 
Clasificación:
2.0

Find a better way for customers to receive the key and also giving the customers equipment when asked and paid for

JaBria S 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M 
Clasificación:
2.0

Waaaay too many hoops to jump through to rent a u haul!!! You need a real live, flesh & blood human being to handle renting a vehicle. The dolly I requested was NOT there… The back of the van was NOT locked… We will NOT do business with u haul again…

Betty W 
Clasificación:
1.0

This was the absolute worst. We were scheduled to pick up our truck at 8 and when we got there business was closed. This location was literally the worst part of town. Long story short, took us TWO hours to get the truck. I have filed a complaint with UHaul. Holding for a refund. It was the worst.

PAIGE C 
No se han enviado comentarios para esta ubicación.

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