Customer Reviews for Supreme Talent IQ
(U-Haul Neighborhood Dealer)

74 reviews

5800 Ambler Dr Unit 210   Mississauga, ON L4W4J4

(289) 327-1211

Office Hours

  • Mon-Fri: 10:30 am–4 pm
  • Sat: 10:30 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(289) 327-1211

5800 Ambler Dr Unit 210
Mississauga, ON L4W4J4

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am–4 pm
  • Sat: 10:30 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JEPHTE ST JUSTE 
Rating:
5.0

Customer did not leave a comment.

Joshua Rose 
Rating:
4.0

The vehicle was not that clean. The passenger's seat and the rear cabin had dirt and debris from previous users. Otherwise, the online method of picking up and returning the vehicle went smoothly.

Andrew Ahn 
Rating:
1.0

U-Haul customer service was terrible

Frank Thormeyer 
Rating:
1.0

while refiling gasoline in the truck while returning process the gas gauge stuck on quarter tank for a while then jumped to half .. I filled it more than it should by 100$ .. customer service is not responding .they don't pay me back

Amar Wadi 
Rating:
5.0

Customer did not leave a comment.

Adbul Adbul 
Rating:
5.0

Was good communication

Fahmi Tobaji 
Rating:
3.0

when I filled fuel up after driving 17 miles, it required 19.33 liters. I dont think the fuel was topped off by previous user, even though it showed full. If it was then there is a serious issue with the engine.

David Lywood 
Rating:
3.0

Customer did not leave a comment.

CAMILLE DELA CRUZ 
Rating:
5.0

Staff was fantastic, very helpful during stressful times... Thank you

mark gandin 
Rating:
4.0

Customer did not leave a comment.

SUBHASH SUDAN 
Rating:
5.0

Truck well maintained and great quality of customer service

Julio G Flores Martinez 
Rating:
5.0

Customer did not leave a comment.

jephte St juste 
Rating:
5.0

Nothing at all. The lady was really helpful from start to finish. And made it all very convenient. 😊

Steve Pacheco 
Rating:
5.0

Customer did not leave a comment.

SAMUEL DANSO 
Rating:
5.0

Customer did not leave a comment.

KATHERINE MARTINEZ 
Rating:
5.0

Customer did not leave a comment.

KATHERINE MARTINEZ 
Rating:
2.0

Customer did not leave a comment.

srinivasan kannaiah Naidu 
Rating:
5.0

The vehicle was brand new, very clean and maintained. I always rent vehicle from this locations and their customer service is amazing.

Moeez Naveed 
Rating:
4.0

Customer did not leave a comment.

Umeyr Kureemun 
Rating:
2.0

Lock box information was incorrect. It took 45 minutes to get the keys.

Natalie Grmusa 
Rating:
5.0

Customer did not leave a comment.

Moeez Naveed 
Rating:
5.0

Easy Process, Contactless location, Clean vehicle, everything was done over the phone. Love it.

MoningstarJephte StJuste 
Rating:
5.0

Service and people we talked to were very helpful and the vehicle was a lifesaver. Thank you very much.

Nick Apostolopoulos 
Rating:
5.0

Customer did not leave a comment.

Andre Barnett 
Rating:
3.0

My size of truck changed and it was not appreciated.

Lara Root 
Rating:
1.0

Customer did not leave a comment.

Nigel Almeida 
Rating:
1.0

Change the process of share rental

Mina Gebraiel 
Rating:
5.0

The floor mat in the cargo area is not hard enough, and when loading a heavy box with wheels, it presses the mat, and the wheels are between the body channel beams and making it hard to move the loads in the cargo area, so it would be better to use hard flooring in The cargo area.

Mohammad Nasirzadeh 
Rating:
5.0

Customer did not leave a comment.

Emad Chowdhury 
Rating:
2.0

There's no office, no signage, no instructions at location. Had to ring doorbell of business unit who happened to know the manager of location (probably because it happens often). Parking lot signage with instructions or even a phone number would be very useful.

Brian Bajohr 
Rating:
4.0

Customer service was impressive for contactless pickup. Someone called me 30min before my pickup to walk me through the process. Vehicle was clean and ready to go. Drop off process was very easy.

Jivan Maharaj 
Rating:
4.0

All good

Zvonimir Bahoric 
Rating:
5.0

excellent service and support, unit in excellent condition and good price

Juan Ortiz 
Rating:
4.0

Fix the driver window seal. Very noisy wind leak.

Simon Kurzum 
Rating:
1.0

Location was changed at last moment and nobody informed that the new location is operated virtually and what should be the process to follow. Dolly was reserved and confirmed before but denied comfortably at last moment. Why would someone rent a uhaul if it’s not for movement and then how can you be so comfortable saying no for a dolly at last moment? Representative I talked to for this location was deeply unprofessional and used rough language and was careless about customer needs. Overall not trustworthy. Avoid this location to avoid last minute hassle before your movement.

JitendraNath Kundu 
Rating:
4.0

The gas gauge image shown in the contract wasn't accurate. It showed 7/8 full, but van actually had less. I didn't read the contract until it was time to put in gas, I had taken a photo of the gas gauge when I got vehicle so knew actual reading. But felt compelled to put in enough gas to get close to the diagram shown or feared I would be billed for it.

Patrick Gleeson 
Rating:
4.0

Very friendly, accomodating and patient lady...thank you !!!

Robert Lasaka 
Rating:
5.0

Customer did not leave a comment.

Sven Dokic 
Rating:
5.0

Very friendly customer service.

MARJUK SHAREEF 
Rating:
5.0

Customer did not leave a comment.

Robert Manning 
Rating:
1.0

Customer did not leave a comment.

Michael Mikhaeil 
Rating:
3.0

I was given no information about the afyer hours pickup box. I just got lucky found it and phoned for help to get the truck. I returned the truck 2 days early and got no discount on the rental. Not happy with that. You need truck tires on the vehicle. Has no traction in snow. Hard driving. Its an accident waiting to happen. One day someone is going to get hurt. I disagree on the fuel level when i returned the truck. Take another look at the photos. Thx Gary

GARY CLARKE 
Rating:
5.0

great location to rent vehicle, helpful, just call in and I had my cargo van ready to go. Thank you.

VISHNUKANTH KANAGARETNAM 
Rating:
5.0

Customer did not leave a comment.

DERICK ROUSSEAU 
Rating:
1.0

I needed truck with ramp and dolly but none was provided. I have wasted my time and money and cost me so much fir not a move

Shahida Rajput 
Rating:
5.0

I called the location directly to find the keys and they helped me!

KATHERINEANDREA MARTINEZ COYDAN 
Rating:
1.0

You guys charged me . I was not able to find keys of the truck. The key was missing as you guys show That in picture. Refund my money please

Sagarmeet Singh 
Rating:
1.0

Will never rent from Uhaul again. Change my reservation and location to a smaller truck 1 hour away. Pickup location was abandoned during listed hours of operation and had to wait in the rain more than 20 minutes to reach someone by phone to help. Truck smelled of old cigarettes. Also charged me more than quoted for a smaller truck. I should have gotten a credit not pay more for a smaller truck and the inconvenience of driving across town to pick it up

David Chauvin 
Rating:
4.0

Update photo of lockbox. The location showed the front of the building while the lockbox was located at the back

Matthew Mora 
Rating:
5.0

It’s a cargo van so it’s not expected to be sparkling clean, but it was a lot dirtier than it should have been. The mobile check-in was very convenient. The only issue is the picture of the lock box with the key was inaccurate and made it hard to find. The roof was badly damaged and the pictures shown to me did not match. Everything else was good. I would rent from here again. I had made a reservation at a different location at first and after checking in, I had to get a key from inside the office, but it was closed. I then noticed the van had a flat tire. I called in and after waiting 15 minutes on hold I was given the reservation at this location. It was close by and all was good after that. Thank you!

MARTIN ARNDT 
Rating:
5.0

Customer did not leave a comment.

Gaurav Ginday 
Rating:
1.0

It was very bad experience with the management of returns. I had to return my truck to Mississauga, Ontario and take a ride back to my home in Montreal, QC. There was not one at the drop off location to assist or there was no clear instructions at the location or on the application. My email address was put wrong on the contract and I had some French language contract print outs. I had nothing to do than call customer service. This look me more than 2 hours and missed my ride back to home which was very important and it cost me for a loss of more than $300. I am really upset with this incident and mismanagement of U-Haul.

ANISH PATEL 
Rating:
5.0

Customer did not leave a comment.

Muhammad Saad Khan 
Rating:
5.0

Customer did not leave a comment.

MANPREET SINGH 
Rating:
5.0

Customer did not leave a comment.

ANTHONYPETERA MANGOFF 
Rating:
5.0

Excellent Experience. Very friendly and helpful team! I will definitely be using them again. Great Job!!

NICHOLASDANIEL VESTERFELT 
Rating:
1.0

Customer did not leave a comment.

Shelley Hogan 
Rating:
5.0

Customer did not leave a comment.

NAMILOLIO CHILAWA 
Rating:
4.0

Very efficient. Seamless and great customer service.

Ramesh Srinivasan 
Rating:
5.0

Online Service is Straight forward and staff members in unit are super friendly.

Srikanth Pushpala 
Rating:
5.0

Very helpful lady

kalsa samjot 
Rating:
5.0

I will rent again from this location, put some oil on the locks they are hard to open. Great service

GIL MARCOJOS 
Rating:
2.0

Truck was not clean, and i have got charged for an extra 35miles that i did not drive!

rabah abu Zeidan 
Rating:
5.0

Good service.

Ravi Patel 
Rating:
5.0

Great customer service even after hour.

ADAMO FORIAN 
Rating:
5.0

Customer did not leave a comment.

Wasantha Rampati Dewage 
Rating:
5.0

Great service, and very quick.

Joy Varghese 
Rating:
5.0

great location easy parking, just need key drop box.

Wolfgang Mairinger 
Rating:
5.0

Customer did not leave a comment.

Paulo Pereira 
Rating:
3.0

Need a readable copy of the invoice when sent by email. Need signage on the building or on the office directory.

Sean Bovingdon 
Rating:
4.0

Clean location, clean vehicles, unlike other places. and the two guys who works there are very polite and professional, But I think having some equipment might be a good idea for customers in the future. Thank you.

Dominik Banka 
Rating:
3.0

I requested to rent a dolly but it was not available at this location.

Sofia Husain 
Rating:
5.0

Friendly guy and very resourceful , Very clean office and organize. The guy give you proper instruction when return.

Mallikarjuna Cha Padira 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top