Customer Reviews for Supreme Pro Services
(U-Haul Neighborhood Dealer)

121 reviews

727 Albertson Pkwy   Broussard, LA 70518

(337) 714-8158

Office Hours

  • Mon: 10 am–5 pm
  • Tue: 1 pm–5 pm
  • Wed: 10 am–5 pm
  • Thur: 1 pm–5 pm
  • Fri: 10 am–4 pm
  • Sat: 10:30 am–1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(337) 714-8158

727 Albertson Pkwy
Broussard, LA 70518

Services at this Location:

Office Hours

  • Mon: 10 am–5 pm
  • Tue: 1 pm–5 pm
  • Wed: 10 am–5 pm
  • Thur: 1 pm–5 pm
  • Fri: 10 am–4 pm
  • Sat: 10:30 am–1:30 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

My only issue with this pickup was when I asked how to hook this up, I was not told about the safety chains. And a strap came loose on the first leg of our journey and the next day we needed roadside assistance and he mentioned the chains. I had no idea those were a thing. Would have been nice to have that extra assurance the car was loaded safely from the beginning.

Kimberly Duplechin 
Rating:
5.0

Office didn’t open until 1330, however the return procedure is similar to what you would do if you rented a vehicle on turo.com Very easy online return.

James Warren 
Rating:
5.0

Customer did not leave a comment.

Katherine Angers 
Rating:
5.0

Location representative was very personable and helpful.

John Milam 
Rating:
4.0

Great friendly service as always

Roberto Gil 
Rating:
5.0

Customer did not leave a comment.

Kinney Kidder 
Rating:
5.0

Customer did not leave a comment.

Kinney Kidder 
Rating:
3.0

Customer did not leave a comment.

John Stuart 
Rating:
5.0

The young man that attended us was so polite and professional and helpful. Would certainly recommend and do business there again.

Shermaine Hardy 
Rating:
5.0

Very professional & helpful advice provided. Thanks

Nick LeBlanc 
Rating:
5.0

Nothing. Collins was extremely helpful, and we will go back to Supreme Pro Services for our next move!

Andre Arceneaux 
Rating:
4.0

I only dropped off the equipment after hours which was really convenient for me.

jonas richard 
Rating:
4.0

Customer did not leave a comment.

JAN BROUILLETTE 
Rating:
5.0

Same keep up the quality of work

Ricky Landry 
Rating:
3.0

Customer did not leave a comment.

Kevin McMahon 
Rating:
3.0

Collins was extremely professional and helpful.

John Ducrest 
Rating:
1.0

See above

GLEN HERRELL 
Rating:
4.0

Customer did not leave a comment.

Johnny Zea 
Rating:
5.0

Making your software and systems work at a timely Mayer waited at store for 45 minutes for systems work unacceptable

Ricardo Lopez 
Rating:
5.0

I’ve rented from this location 3-4 times and it is always handled professionally. Collin makes the whole transaction easy and quick.

Dale David 
Rating:
4.0

Customer did not leave a comment.

Gregory Jordan 
Rating:
5.0

Customer did not leave a comment.

ELISA MARTIN 
Rating:
5.0

The location was great. My issue is with the horrible website/app. I had ordered an appliance dolly to move a freezer. When I picked up the truck the guy told me he doesn't have any appliance dolly's. No worries, we went to the website, called a representative to reserve a dolly at another location 4 miles away. While on the phone we asked her to make sure they had a dolly in stock before we drove all the way over there, she assured us they had one. We drive over there and there are no appliance dolly's in the store. He said they haven't had one in weeks. So we wasted over and hour of our time due to inaccurate information on the website/app and from an actual person on the phone. You need to do better U-Haul.

Herbert Toups 
Rating:
1.0

Painful experience

Krunal Patel 
Rating:
5.0

Service was fast and exceptionally positive. This will be my go-to location from now on for truck rentals.

CHRISTOPHER BALFER 
Rating:
5.0

Customer did not leave a comment.

jerome duplechin 
Rating:
5.0

The gentleman who handled the rental paperwork, etc was very professional, helpful, and accommodating. He definitely went above and beyond service!

Adrienne Landry 
Rating:
4.0

Customer did not leave a comment.

Christina Cobar 
Rating:
4.0

Customer did not leave a comment.

Ercton Pierre 
Rating:
5.0

Customer did not leave a comment.

Frank Garcia 
Rating:
5.0

Excellent service. Very polite staff. It was a pleasure doing business with them.

DAVID MUSSON 
Rating:
5.0

Customer did not leave a comment.

Morgan Louviere 
Rating:
5.0

Very happy with service and equipment worked perfectly. Fantastic experience.

Landon Latiolais 
Rating:
5.0

VERY helpful, very knowledgeable. A pleasure to deal with!

James Sizemore 
Rating:
5.0

Customer did not leave a comment.

KENNIS PIPPIN 
Rating:
4.0

Customer did not leave a comment.

Lee Winquist 
Rating:
5.0

Customer did not leave a comment.

ELLIS JAMES 
Rating:
5.0

Customer did not leave a comment.

Ellis James 
Rating:
5.0

Keep up the good service

Jeffery Mitchell 
Rating:
5.0

Everything was great!

SAM DOMINGUE 
Rating:
5.0

Very helpful and knowledgeable of equipment

Dale David 
Rating:
5.0

Customer did not leave a comment.

Nick Lopez 
Rating:
5.0

Customer did not leave a comment.

Nancy Jared 
Rating:
5.0

Customer did not leave a comment.

Desmond Baird 
Rating:
5.0

Customer did not leave a comment.

denver vead 
Rating:
4.0

Customer did not leave a comment.

Randall T Billeaud 
Rating:
3.0

I was an hour late for contactless pickup. Contactless pickup wouldn’t connect. The blankets were not in the truck. the truck was dirty in the cab, and smelled so bad with cigarette smoke it burned my nose! I cleaned the cab 7 times before departing on my trip and I could still smell the smoke. I had to put an open box of baking soda in the cab and sprinkle carpet fresh throughout the cab. There was a soda cup behind the seat, cup holders were dirty and had drips of dried liquid down the center on both sides and the doors.

Jeana Barnett 
Rating:
5.0

Customer did not leave a comment.

Tyshawn Williams 
Rating:
1.0

The white guy was never there and lied countless times about coming to meet me and my driver to make moving a smooth transition. I would never recommend this location.

CHANTELL HUDSON 
Rating:
5.0

What made my experience so outstanding was the efficiency and courtesy of you representative. He made this experience easy.

MICHAEL RICHARD 
Rating:
5.0

Customer did not leave a comment.

Maurice Plaisance 
Rating:
5.0

Customer did not leave a comment.

Justin Christensen 
Rating:
5.0

Customer did not leave a comment.

Javonta Toucet 
Rating:
5.0

Put bigger sign for Uhaul

JARED STELLY 
Rating:
5.0

The trucks driver side mirror was not in good working order did not realize until on road. The mirror would not stay in position made for hazardous driving end up using a piece of rope to hold it in place. In addition the cab leaked when it rain came in on seatbelt harness both sides of cab seals need to be inspected and replaced

David Gibbs 
Rating:
5.0

Customer did not leave a comment.

Mateo Atwi 
Rating:
5.0

Customer did not leave a comment.

Angel Breaux 
Rating:
5.0

Customer did not leave a comment.

Kevin Jeane 
Rating:
1.0

truck transmission was messed up ! i even called for roadside service and they never showed up

JACOB BLANCHARD 
Rating:
3.0

Keep the trucks cleaner. The cargo smelt like trash and there was a cigarette bud in the driver cab ash tray which stank up the passenger area.

LILLA LENDVAI 
Rating:
4.0

None

Monica Johnson 
Rating:
5.0

Professional and courteous service was awesome

Carla Robbins 
Rating:
5.0

The clerk in the office was personable and gave consideration to my having rented multiple vehicles from Uhaul over the past 8 months.

Janie Williams 
Rating:
5.0

Customer did not leave a comment.

greg skarda 
Rating:
5.0

Everything was processed in an excellent professional manner. Customer service was very helpful and friendly. I am completely satisfied with the services provided by your company.

ROBERT HARGETT 
Rating:
4.0

Delivered after hours.

AMIE TRAHAN 
Rating:
4.0

Customer did not leave a comment.

Jasmine Wallace 
Rating:
5.0

Customer did not leave a comment.

Ryan Viator 
Rating:
5.0

Customer did not leave a comment.

THOMAS WILLIAMS 
Rating:
5.0

Cold beer!? Lol, it was great. Very professional and proficient. Thanks again.

Michael Worrell 
Rating:
1.0

Made reservation online to this location and when I went to pickup they had no vehicles. I was then given a phone number for traffic Dept and had to make my own arrangements.

Bruce Carriere 
Rating:
5.0

Customer did not leave a comment.

JALEN WALKER 
Rating:
3.0

Customer did not leave a comment.

Mary HirschJustice 
Rating:
3.0

Not having any assistance was troublesome. I couldn't find out if any additional moving supplies was available, either.

stephen snyder 
Rating:
3.0

Customer did not leave a comment.

Michael Gallagher 
Rating:
1.0

I called several times no pick up the number is a text free number smh the ac didn't work i stayed on hold with customer care for almost 1 hour and 30 min for someone too pick up and hang up then charge me 200 for one day !!! i am n will dispute transaction with my bank first thing in the morning !!!!

LaKisha Vincent 
Rating:
5.0

Customer did not leave a comment.

MICHAEL RATHBUN 
Rating:
4.0

Customer did not leave a comment.

DANIEL VALLOT 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY PROVOST 
Rating:
5.0

Customer did not leave a comment.

VINCENT THIBODAUX 
Rating:
5.0

Young Man was very helpful.

Lloyd Boudreaux 
Rating:
5.0

Customer did not leave a comment.

DONALD HARRIS 
Rating:
2.0

Never was able to talk to anyone, even during their "open" hours. Was randomly charged almost a month later for something I wasn't supposed to pay, and now I have to deal with that. So extremely unsatisfied would be applicable here.

Aileen Neusetzer 
Rating:
5.0

Very pleasant experience. I have rented from this location several times, and will rent from them in the future.

BRIAN GREER 
Rating:
5.0

Customer did not leave a comment.

Darrell Cheramie 
Rating:
4.0

Customer did not leave a comment.

KIM DOUCET 
Rating:
3.0

Customer did not leave a comment.

Dedric Burrell 
Rating:
4.0

Customer did not leave a comment.

Aaliyah StJulien 
Rating:
5.0

N/A

MICHAEL RICHARD 
Rating:
5.0

Customer did not leave a comment.

Martha Maynard 
Rating:
5.0

Customer did not leave a comment.

LARRY LINTON 
Rating:
4.0

Customer did not leave a comment.

Mark Rabalais 
Rating:
5.0

the pick up employee was very very nice and super helpful

KYLE PAGAN 
Rating:
5.0

Customer did not leave a comment.

JOHN HORN 
Rating:
5.0

Customer did not leave a comment.

DEBBIE LISTENBEE 
Rating:
4.0

Customer did not leave a comment.

TARA ALLENWILLIAMS 
Rating:
5.0

Customer did not leave a comment.

MCDONALD MEISSNER 
Rating:
5.0

Customer did not leave a comment.

Orie Granger 
Rating:
5.0

Customer did not leave a comment.

John Cutrera 
Rating:
5.0

Customer did not leave a comment.

GARY COLLINS 
No reviews have been submitted for this location.

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