Customer Reviews for Supreme Paint & Dent
(U-Haul Neighborhood Dealer)

447 reviews

5611 45 St Unit B   Leduc, AB T9E7B1

(780) 980-2162

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(780) 980-2162

5611 45 St Unit B
Leduc, AB T9E7B1

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service!

camille jackson 
Rating:
5.0

Customer service at this location was top notch

mike meyer 
Rating:
5.0

Great customer service, the pick up location helped with the process, polite and prompt service. Drop off was convenient and quick after hours, no hassle, highly recommend

Adam Bartlett 
Rating:
5.0

Customer did not leave a comment.

Andrew Small 
Rating:
5.0

Customer did not leave a comment.

Larry Hyson 
Rating:
5.0

Customer did not leave a comment.

Dillon Skaronek 
Rating:
5.0

Supreme Paint & Dent did a great job in an unfortunate situation. The U-Haul app and web application is plaque with technical issues resulting in delays at pickup, not Supreme's fault. The truck that was reserved for me was just returned that morning in awful shape, requiring it to be clean. Staff came in on their day off to get the truck ready, however, this made the back of the truck wet which caused several of our boxes to get soggy.

Kyle Wilkin 
Rating:
3.0

Trailer needs a tongue jack because it was a little difficult to disconnect from my vehicle.

Bill Sanders 
Rating:
3.0

The inside was nasty, front windshield had smudge marks on inside of window, cup holders looked like they had mould growing in them. The blankets I rented smelled so musty and stank badly!! Uhual, do better. U charge a pretty penny for a few kms at least hold a higher standard! The retailer, even rented it with less than a 1/4 tank of fuel and then asked me to fill it up. U-Haul you have gone down hill.

Barren Pasher 
Rating:
5.0

Really good service and easy to deal with. Thank you

Michelle Kolody 
Rating:
5.0

Customer did not leave a comment.

Ron Friesen 
Rating:
4.0

Customer did not leave a comment.

Dillon Skaronek 
Rating:
5.0

Thank you

Doug Murphy 
Rating:
5.0

Customer did not leave a comment.

William Petersen 
Rating:
5.0

Nothing. Staff was great. I can’t think of anything that could have made it better

Deb Plummer 
Rating:
5.0

The gentleman who hooked me up with the trailer is very professional, polite . Dropping off trailer was also the same.

Garland Rolfe 
Rating:
5.0

Overall had no problems at all.

David Dickau 
Rating:
4.0

Customer did not leave a comment.

Christopher Braithwaite 
Rating:
5.0

Excellent customer service! easy check in, trailers are very well located in the lot for hook ups and drop offs! Would highly recommend this location for all you transport needs!

les mckenzie 
Rating:
3.0

Dropped of unit after hours . 530 pm

Aaron Lyseng 
Rating:
4.0

Customer did not leave a comment.

ruphin kouadio 
Rating:
5.0

Keep up the good work!

Gursandeep Singh Mundi 
Rating:
5.0

Customer did not leave a comment.

Clifford Riseborough 
Rating:
3.0

I had ordered a truck with a dolly. The dolly was not in the truck. When we got into the truck, there was only 1/4 of gas. The key drop/pick up box would be more convenient if with the trucks.

Katie Smith 
Rating:
5.0

Customer did not leave a comment.

Leonard Yamkovy 
Rating:
1.0

I have been renting truck at this location every month to pick up pallets of food from Food Bank. The owner at this location who is very nice ask me to leave the pallets in the truck. She’s building something at her yard that she could use the pallets. I have been leaving the pallets in the truck ever since. The last truck I rented, when I opened the truck back at the food bank location to get my orders, I notice there was 2 tires with rims. Perhaps from the previous rental but NOT my tires. After dropped off, I received an extra bill for $100. I called the location to get an explanation because the truck was clean except the pallets and the tires that was in when I picked the truck up and did not know till I got to the loading location. The husband of the owner picked up the phone and he will not let me explain why the pallets or the tires were in the truck. He was very rude, asked me who do I think I am and hung the phone. I called back to try and explain and he told me never to come there again and hung the phone on me again without giving me the chance to explain myself. I will be lodging a formal complain to U-haul. I have a voice recording proof of the wife telling me to leave the pallets in the truck. And the guy at Food Bank has agree to provide U-Haul his contact to let them know when I got to there location, the tires were at the back and he had to wait for me to push them further in before he can load.

Betty Mensah 
Rating:
5.0

Customer service was amazing. They really want to work with the customer.

Grant Schatz 
Rating:
5.0

Customer did not leave a comment.

DEAN ANHORN 
Rating:
5.0

Customer did not leave a comment.

Michael Mckerrall 
Rating:
5.0

Customer did not leave a comment.

Audrey Abramson 
Rating:
3.0

Inside of cab was not very clean. No trash, just not very clean. Not a big deal, it’s a pickup truck. Air pressure alert was on when I got in. I think it unlikely it had JUST gone on.

PETER MCNEILL 
Rating:
5.0

Customer did not leave a comment.

Teassa Walsh 
Rating:
5.0

Customer did not leave a comment.

Declan Loughrey 
Rating:
5.0

Customer did not leave a comment.

Gretchen Otero 
Rating:
5.0

Rented 26 foot U-Haul loaded it right up and it didn’t start so I lost money because had pay extra day of daycare for my child and had take extra day off of work I’m a very upset customer

Ashley Martins 
Rating:
5.0

Awesome service. Great to deal with

Steven Drennan 
Rating:
5.0

Customer did not leave a comment.

MARLON TRINDAD 
Rating:
5.0

After being turned away at another location due to equipment damage that wasn’t reported, the fine folks at this location came to the rescue and got me on the road with a trailer!

Darren Gamble 
Rating:
5.0

Best U-haul service Ever!!!!!

phil jackson 
Rating:
5.0

Customer did not leave a comment.

MARLON TRINDAD 
Rating:
5.0

Excellent, friendly and helpful staff. Will definitely use this location again.

Ian Hogan 
Rating:
5.0

Customer did not leave a comment.

Andrew Norman 
Rating:
5.0

Customer did not leave a comment.

Cody McIntyre 
Rating:
5.0

Demonstrate loading ramp usage🏆

KARL KREMIC 
Rating:
5.0

These guys were incredible to work with, and so helpful! I will be going back to them if I ever need a uhaul again.

Caitlin Laboucan 
Rating:
5.0

Thanks so much U-Haul

Gocha Bashaleishvili 
Rating:
5.0

Customer did not leave a comment.

Catherine Fortune 
Rating:
3.0

The guy at the desk told me to meet out back and he would give me the key to the rental truck, waited for 10 minutes and went looking for him only to find our the key was in the rental truck. He forgot to put the wheel cart in the truck I rented , had to turn around after I left and get the cart.

Gary Brazeau 
Rating:
5.0

Customer did not leave a comment.

Mike Berry 
Rating:
4.0

The location staff was very informative and explain how the system worked. The trailer was very dirty outside. And when placing item against the walls, inside, the item got black smudge marks e everywhere.

Larry Dow 
Rating:
4.0

Customer did not leave a comment.

Sheldon Bekolay 
Rating:
5.0

The alignment of vehicle seemed out

Prem Saini 
Rating:
3.0

Trailer was very dirty

Greg Spurrell 
Rating:
5.0

So friendly and helpful!!! I’ve rented several times in the last year and I’ve been so great full!!

Lisa CARDINAL 
Rating:
2.0

Trailer rental. Why are the biggest trailers have their tongue sitting on the ground? I was expected to lift the tongue off the ground and place on the ball of my vehicle. I needed your staff to help me lift the trailer by hand. Afterwards, during normal business hours, there wasn't anyone there to help me (or others) remove the trailer off the vehicle. My wife and I had to do this alone. We're both seniors. Also, I was force to buy a (Uhaul) electrical wire adapter connector for your out dated connections. ($35) Why should anyone buy parts for your trailers? And why aren't there tongue jack's on your heavy trailers?

Stanley Plociennik 
Rating:
5.0

Everything was great.

Corey Hugie 
Rating:
3.0

Customer did not leave a comment.

Darren Determan 
Rating:
5.0

Customer did not leave a comment.

Jonah Tan 
Rating:
5.0

BEST LOCATION I HAVE RENTED FROM ONLY ONE I USE NOW OPERATORES ARE GREAT PEOPLE

GLENN GLOUX 
Rating:
3.0

Customer did not leave a comment.

Edgar Kisenyi  
Rating:
5.0

Customer did not leave a comment.

Brad Paulson 
Rating:
5.0

Customer did not leave a comment.

David Petovar 
Rating:
5.0

Great service as always.

Andrew Small 
Rating:
4.0

Customer did not leave a comment.

Andy drader 
Rating:
5.0

This was my best ever experience with a U-HAUL rental company so far!! Amazing, and friendly service from knowledgeable people. I would highly recommend renting a U-Haul from the Supreme Paint and Dent location in Leduc, Alberta.

Scott Armstrong 
Rating:
1.0

Got a way higher than expected bill, when contacted for support was told I would get a call back. 4 days after returning the truck I have a credit card charge for $200 more than I should have. I paid more for insurance and rental through the store than I would have online. Not impressed

Eric Ruysch 
Rating:
5.0

Customer did not leave a comment.

Debbie MacOnald 
Rating:
5.0

Customer did not leave a comment.

Dillon Skaronek 
Rating:
5.0

The owners were very friendly, courteous and welcoming. If there was any questions or concerns, they were there and ready to hear. Will definitely use them again.

MARY READ 
Rating:
5.0

Customer did not leave a comment.

Will Graham 
Rating:
3.0

Over charging on stupid things. Next time I won’t be the nice guy and put alittle extra fuel in to be a nice guy I will fill it to the bare minimum. Multi million dollar company seems to be the biggest scam’s congratulations won’t ever use again

Chad Amero 
Rating:
5.0

Very friendly service, lady was very knowledgeable, and efficient. Gave very precise instructions, and was easy to understand

Cory Holte 
Rating:
1.0

Location does not have basic tools to help change a 2 5/16" ball to a 2" ball. Guy got offended when I said I was amazed they don't have such basic tools. They are there just to take you money and not provide a service.

morris bowey 
Rating:
5.0

Camille went over and above what we expected. We are amazingly satisfied. I recommend this depot 100%

Stanley ELIAS 
Rating:
5.0

Customer did not leave a comment.

Jason Spila 
Rating:
5.0

This transaction was smooth from beginning to end. Keep doing what you are doing.

Lance Strangward 
Rating:
5.0

Renting from Supreme Paint & Dent was great! Dealing with UHaul was a total NIGHTMARE!! I booked a van 2 months ago with High End Convenience in Leduc. When I showed up to pick it up, there was no van! They did not care. UHaul could have notified me that there would be no van and could have booked one at another location ahead of time. I was out an extra cab fare to travel to another UHaul dealer. A reservation and customer service means absolutely nothing to UHaul.

Andre Trudel 
Rating:
3.0

Customer did not leave a comment.

brendan kobayashi 
Rating:
1.0

Customer did not leave a comment.

RONALD POLMATEER 
Rating:
5.0

nothing. Camille (?) was fantastic. great experience.

Nicole Squires 
Rating:
5.0

Wonderful dealer!!

camille jackson 
Rating:
5.0

The gal at the front desk is very sweet and kind!

Christopher Wilson 
Rating:
5.0

Customer did not leave a comment.

Kimberly Ross 
Rating:
5.0

Nothing the staff were awesome and helpful

Chris Forrester 
Rating:
5.0

Customer did not leave a comment.

Eva Sanders 
Rating:
5.0

Great experience.

Jocelyn Callihoo 
Rating:
5.0

Customer did not leave a comment.

Owen Forster 
Rating:
1.0

Truck was good! The lady took our estimate high On our Mastercard. And now won't repay us the actual amount which is less I took pics of the mileage and unit number will not return our calls

Karl Purchase 
Rating:
5.0

Customer did not leave a comment.

Eva Sanders 
Rating:
5.0

Customer did not leave a comment.

Vince May 
Rating:
5.0

Customer did not leave a comment.

Edward Sawchuk 
Rating:
5.0

They were very helpful and friendly and I would deal with them exclusively

TERI CADDICK 
Rating:
5.0

Very friendly staff and great customer relations.

John Mason 
Rating:
5.0

I told her about my experience with my pickup. She waived my extra mileage because you guys didn’t even offer anything for the extra distance I had to go to get the truck!!!!

Laura Oke 
Rating:
1.0

Poor attitude from staff

shane komick 
Rating:
5.0

nice people polite easy to deal with

kirk brown 
Rating:
4.0

Customer did not leave a comment.

Arthur Schmidt 
Rating:
5.0

Customer did not leave a comment.

Dale Eschuk 
Rating:
4.0

Good service. Friendly prompt.

Ralph Stoll 
Rating:
4.0

Customer did not leave a comment.

Jordan Klassen 
No reviews have been submitted for this location.

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