Customer Reviews for Supreme International
(U-Haul Neighborhood Dealer)

397 reviews

450 Prairie Ave   Calumet City, IL 60409

(708) 333-9304

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–1 pm
  • Sun: 10 am–1 pm

Services at this Location:

Contact Us

(708) 333-9304

450 Prairie Ave
Calumet City, IL 60409

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–1 pm
  • Sun: 10 am–1 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The Uhaul representative came late and could not easily find the office. The representative didn't assist with placing the auto transport onto the truck and proceeded to laugh in my face when I asked him to assist knowing that this service was included in my reservation. Would not recommend this location to anyone.

Julia Dixon 
Rating:
4.0

Customer did not leave a comment.

Juanita Barnes 
Rating:
4.0

Customer did not leave a comment.

charles pearson 
Rating:
5.0

I was completely satisfied with the service at this facility.

REGINALD LEE 
Rating:
2.0

The check in process was long and took away time from my rental. Someone should warn customers that check in can take 15 minutes.

Lisa Lightning 
Rating:
5.0

Customer did not leave a comment.

JALEN BERNARD 
Rating:
5.0

Customer did not leave a comment.

OLUDELE ADEGOKE 
Rating:
5.0

Customer did not leave a comment.

William Champion 
Rating:
4.0

Customer did not leave a comment.

Kenosha Booker 
Rating:
1.0

The guy was rude unorganized and very unprofessional arrived late our pickup time was at 9:00am and did not arrive until 9:30. Did not help instal the trailer to our hitch we were told we had to do it ourselves. If we wanted his help there was an extra charge for instalation. He did not do a proper inspection and because of this the trailer was not properly secured and almost fell off once we began driving.

AQUILEO MELCHOR 
Rating:
5.0

Customer did not leave a comment.

OLUDELE ADEGOKE 
Rating:
5.0

Just make them feel at home, as you've done to me.

mike afolayan 
Rating:
5.0

I was completely satisfied.

REGINALD LEE 
Rating:
4.0

Check in the return right away; therefore, the U-Haul representative will not call me a day later. Thanks

lavelle West 
Rating:
5.0

Customer did not leave a comment.

Tecoma Hill 
Rating:
5.0

Continue as you are, the customers will come to you. Continue your excellence.

Tommy C SAMS 
Rating:
5.0

Nothing

ROSIE Davis MACON 
Rating:
4.0

Make the lot more printable and more lighted up the parking lot is a little dark and scary go go in the dark . But besides that we did not have any problems

Mercedes Yruegas 
Rating:
5.0

awesome customer service

LISA COWANS 
Rating:
5.0

The guy at this location is direct opposite of the guy at Moon Mart at Houston, he was very courteous, professional, friendly and helpful, I will recommend the service I received at this location to everyone.

ADESUYI AROJOJOYE 
Rating:
5.0

I was completely satisfied.

REGINALD LEE 
Rating:
5.0

Customer did not leave a comment.

LARRY MCKEE 
Rating:
5.0

Customer did not leave a comment.

glen HITHOWER 
Rating:
1.0

Charge more than the truck tha I requested

moris beard 
Rating:
5.0

🥰

KUDIRAT LAWAL 
Rating:
5.0

Customer did not leave a comment.

Davi Mcdonald 
Rating:
5.0

Not sure if there is anymore that can be done. I was completely satisfied.

REGINALD LEE 
Rating:
1.0

Customer did not leave a comment.

marquese sajna 
Rating:
5.0

Customer did not leave a comment.

PAULA WARD 
Rating:
5.0

Customer did not leave a comment.

OLUDAYO OLUBOLADE 
Rating:
5.0

Not sure. The experience was excellent

YVONNE BURRIS-LEE 
Rating:
3.0

Customer did not leave a comment.

LaQuay Boone 
Rating:
5.0

Customer did not leave a comment.

Patrice Oliver 
Rating:
2.0

First off I rented a truck in Indiana that you claim broke down so you took to me to illinois to get a truck adding more miles to my bill . Then you office was closed and i had to do all this phone app stuff that took forever and the truck is parked in an abandon lot with broke down cars and a dumpster that has trash everywhere it was not a safe place.

Emily Garrett 
Rating:
3.0

Customer did not leave a comment.

MELVIN MURRAY 
Rating:
5.0

Customer did not leave a comment.

Tywaun Ward 
Rating:
5.0

Customer did not leave a comment.

JOHN LIPSCHULTZ 
Rating:
4.0

Customer did not leave a comment.

Ora westbrook 
Rating:
1.0

Customer did not leave a comment.

Andrew Ntamere 
Rating:
3.0

Ensure that the check engine light is off

LATASHA JONES 
Rating:
3.0

Customer did not leave a comment.

Tiana Phillips 
Rating:
5.0

Customer did not leave a comment.

Jimmie Miggins 
Rating:
3.0

Customer did not leave a comment.

STEPHANIE SIMMONS 
Rating:
5.0

The gentleman there was polite and very gracious. Very professional.

AMANDA CRISTELLI 
Rating:
3.0

Customer did not leave a comment.

Terrence Boyd 
Rating:
5.0

Very great experience

OLUDAYO OLUBOLADE 
Rating:
3.0

Customer did not leave a comment.

Kiara Upshaw 
Rating:
3.0

Customer did not leave a comment.

Marcelles Pickett 
Rating:
1.0

The guy who rented me the truck tried to scam me for gas.

Kevin Remmer 
Rating:
1.0

The operators of this location seem to operate this as a hobby or ‘side business’. The entire building was locked and unoccupied at the time I was scheduled to pick up the van. The operator called me an said he was on the way, but arrived 20 minutes late. The facilities seemed to be an afterthought and were very uninviting. I would never rent from this location again.

Erroll Staton 
Rating:
4.0

Customer did not leave a comment.

leroy wheatley 
Rating:
4.0

When customers request special equipment please make sure that it’s available and in the van or truck to make there move a little easier. If the equipment is not available then someone should contact there customer to let them know and not charge them.

Astardeiyunna Steele 
Rating:
2.0

Customer did not leave a comment.

Rachel Jordan 
Rating:
5.0

Customer did not leave a comment.

Sheldon Blanton 
Rating:
5.0

PERFERT

Olugbenga Omisore 
Rating:
5.0

Very nice customer service

Olugbenga Oladimegi 
Rating:
4.0

Customer did not leave a comment.

DAROLD LACY 
Rating:
1.0

This location charged me an additional $28.98 on 3/14/2022 after charging me a total $125.38 upon return on 3/12/2022 , I also brought to the attention to the the individual whom I presume to be the owner/manager that there wasn't a gas cap on the cargo van I rented which resulted in the poor gas mileage and he replied no way and laughed, at the start of the rental I noticed there was a check engine indicator on and he said don't worry about it its been like that. I discovered the gas cap was missing at the gas station to bring the fuel level back to contract agreement.

Inman Dawson 
Rating:
5.0

great service. I was very pleased.

Coraneita FranklinWilliams 
Rating:
1.0

When someone selects to pick up at 6 am via mobile have them be able too. I was told I had to wait until they open at 9 due to a error. After a 1 hour and a half I was able to get another uhaul at another location. The lady originally did not want to give me more time and we went back and forth quite a bit. Finally she said I would get a 50 dollar credit and could have the truck more hours. Just a horrible experience.

Steven Radloff 
Rating:
4.0

Customer did not leave a comment.

MATTHEW TYSON 
Rating:
5.0

Customer did not leave a comment.

JAMEECKA SHAW 
Rating:
3.0

Customer did not leave a comment.

OTHA COLLINS-MOORE 
Rating:
3.0

I have a issue with the odometer mileage being inaccurate in what seems like an effort to scam extra money from customers. I’m still confused as to how a 360 mile round trip show up to 500 miles.

David Cox 
Rating:
5.0

Customer did not leave a comment.

STEVEN WILLIAMS 
Rating:
5.0

Great uhaul service

TIMIE JACKSON 
Rating:
5.0

Customer did not leave a comment.

WENDY EVERETT 
Rating:
5.0

Customer did not leave a comment.

DANZEL BAKER 
Rating:
5.0

Customer did not leave a comment.

TERRELL JOHNSON 
Rating:
5.0

Good service

OLUDAYO OLUBOLADE 
Rating:
3.0

Customer did not leave a comment.

latrell johnson 
Rating:
2.0

Customer did not leave a comment.

LUCRETIA MCCALISTER 
Rating:
5.0

Everything went very smoothly and friendly.

David Mills 
Rating:
4.0

Provide clear instructtions on where the drop box is. To have all pictures done at onetime when you use your mobile device to drop off after hours.

LORRAINE POWELL 
Rating:
3.0

Customer did not leave a comment.

ALISHA WILSON 
Rating:
3.0

Checking out through the mobile app was extremely time consuming and having to call the 1800 uhaul number took up a lot of time due to the wait

MELONEE COBB 
Rating:
4.0

Everything was good. The young man that help me was very nice he walk me though what ever i didn't understand on my phone, he got me in and out in no time.

VIRETTA KNIGHT-JONES 
Rating:
5.0

Customer did not leave a comment.

Delores Bardley 
Rating:
5.0

Great service

Olugbenga Omisore 
Rating:
5.0

Good service

ADETOKUNBO SODIMU 
Rating:
4.0

Customer did not leave a comment.

NICOLE POOLE 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CARR 
Rating:
5.0

Customer did not leave a comment.

ANGELA GRIER 
Rating:
5.0

Customer did not leave a comment.

PATRICIA OMOROGBE 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CARTER 
Rating:
2.0

My truck didn’t come with a dolly and I was charged $20 for two days for something that’s was never even on the truck I want a refund for that portion.

Corinne Meggs 
Rating:
4.0

It not well lighted in the parking lot to return the truck that’s the only thing. You needs more lights for night and late nights return.

Ivan Tooks 
Rating:
5.0

Customer did not leave a comment.

CRYSTALYN LEE 
Rating:
5.0

Customer did not leave a comment.

TAKENA HAMILTON 
Rating:
4.0

Customer did not leave a comment.

TYRONE MITCHELL 
Rating:
1.0

The entire experience with Uhaul has been horrible. I requested a location near my house to pick up the truck. However, I received a location 45 minutes from house. Customer service said that I should have received a call the day before, which I never did. I had to get a 10 ft truck instead of 15. I still had furniture in my apartment after. The moving crew showed up 3 hours late. Which I understand because they had a flat tire. But that really set me behind. I then dropped my truck off at the Sibley location. I asked the guy there if I needed to do anything before checking out. He said no. The next day I received a call that my truck was late. Now I was charged an additional $70 for a truck I dropped off two hours before the time I was allowed.

Aquita Brown 
Rating:
1.0

Customer did not leave a comment.

RAVEN ONEAL 
Rating:
5.0

Customer did not leave a comment.

Anqela Grier 
Rating:
3.0

Customer did not leave a comment.

THOMAS ROTHGERY 
Rating:
1.0

Customer did not leave a comment.

FLOYD ROBINSON 
Rating:
1.0

Customer did not leave a comment.

DAJANA REED 
Rating:
5.0

As far as the customer service goes. There's nothing to do, just wish this lication had longer hours.

ADREAN ARCHIE 
Rating:
5.0

Customer did not leave a comment.

ADRIAN PANAS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CARTER 
Rating:
4.0

It was great

CLEMENTINE WALKER 
No reviews have been submitted for this location.

Additional Services at this Location

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