Customer Reviews for Super Suds Car Wash
(U-Haul Neighborhood Dealer)

426 reviews

1863 Rte 52   Liberty, NY 12754

(845) 295-0388

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(845) 295-0388

1863 Rte 52
Liberty, NY 12754

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 10 am–4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Jose is the best! He's so reliable, friendly and professional.

Martin Colavito 
Rating:
5.0

Customer did not leave a comment.

camilo contreras 
Rating:
5.0

Trucks could be updated.

Bais Yaakov Of South Fallsburg 
Rating:
5.0

Only issue: Not well marked, at all, very hard to see from the road. In fact, we missed it the first time.

John Connell 
Rating:
5.0

Customer did not leave a comment.

bruce amdick 
Rating:
5.0

Customer did not leave a comment.

bruce amdick 
Rating:
5.0

Customer did not leave a comment.

Denis Cuji 
Rating:
5.0

Great job Thank you so much keep up the good work

victoria king 
Rating:
5.0

The process was simple and the vehicle ran very well. Thank you.

GARY SILVERMAN 
Rating:
5.0

Jose is a major reason I rent trucks from this location. He is very responsible, reliable and very kind.

Martin Colavito 
Rating:
3.0

Customer did not leave a comment.

TIM CRUMLEY 
Rating:
5.0

Customer did not leave a comment.

Catherine Galeano 
Rating:
2.0

Was over charged

Derek Goff 
Rating:
5.0

Customer did not leave a comment.

Karen stewart 
Rating:
4.0

Easy in & out

Michael Muller 
Rating:
3.0

When I reserve a vehicle, I expect that vehicle to be available. If not, offer me the next size at the same price.

Stanley Wagner 
Rating:
4.0

Customer did not leave a comment.

James Power 
Rating:
5.0

Customer did not leave a comment.

Thaddeus Balivef 
Rating:
5.0

Customer did not leave a comment.

Marcelo Ribeiro 
Rating:
2.0

It was never communicated to me that there was an issue with the return. I called the uhaul number because the location was unreachable.

kristen haas 
Rating:
3.0

Customer did not leave a comment.

Scott A Noetzel 
Rating:
1.0

There was some confusion about the return spot and we ended up returning the equipment to the wrong location and I got hit with a $284 charge. I offered to return it to the correct location but the uhaul representative at 877-797-1466 said I couldn’t do that. I even offered to pay for another day if the place lost business because of the mix up. This policy is absolutely aweful and I will NEVER rent from uhaul again. The blond woman who works at the super suds car wash uhaul is awful and nasty

Michael Mckune 
Rating:
5.0

Jose was awesome.

JEREMY BROWN 
Rating:
5.0

Store opened on time , saleswoman was professional, kind and pleasant.

Simmie WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Donna Durante 
Rating:
1.0

Issues at pickup and while we had the equipment. These issues have to do with U-Haul in general, everyone we spoke to on the phone and via chat. The man that eventually helped us on site was very nice, once they realized we had a reservation. We wasted 45+ min at pickup and then hours trying to get assistance from U-Haul reps by phone and chat. This was a terrible experience.

Jarrod Luke 
Rating:
1.0

Make sure the person running is on time and nice instead of being miserable

Rosenary Keener bradford 
Rating:
5.0

Customer did not leave a comment.

april degraw 
Rating:
5.0

Great customer service

Joey Saninosencio 
Rating:
1.0

Customer did not leave a comment.

cheyona brown 
Rating:
5.0

Customer did not leave a comment.

KEN MCLEOD 
Rating:
5.0

Very nice people it's a pleasure doing business with them

eli mizrahi 
Rating:
5.0

Customer did not leave a comment.

Lazer Schwartz 
Rating:
1.0

Had to do everything online

Paul Smith 
Rating:
3.0

Difficult to find. In an in marked building behind a car wash

Gregory Taylor 
Rating:
4.0

Customer did not leave a comment.

Larry Kleiman 
Rating:
5.0

Very helpful and friendly staff they made sure we had a great experience

PAUL CHANOV 
Rating:
4.0

Customer did not leave a comment.

James Power 
Rating:
3.0

Customer did not leave a comment.

dawn leroux 
Rating:
5.0

We received an old model van. No USB ports and missing knobs. It was not very clean from dashboard to back storage. There was confusion with our final bill. 2 bills arrived. One was double what it should have been.

JOHN STORY 
Rating:
4.0

Customer did not leave a comment.

Cheryl McCausland 
Rating:
5.0

Customer did not leave a comment.

Art Steinhauer 
Rating:
1.0

Customer did not leave a comment.

John BERLINGIERI 
Rating:
2.0

Customer did not leave a comment.

David Conison 
Rating:
5.0

Jose is an extremely reliable and easy to work with uhaul rep.

Martin Colavito 
Rating:
4.0

I would appreciate getting a receipt for this completed rental.

Bais Yaakov 
Rating:
5.0

This location was good. The first location was not. Uhaul site told me there was a truck available in Ferndale ny but truck there was not rental able. Owner knew truck was not ready but uhaul.com did not realize it was not. The truck was reported stolen and was reported it was involved in a high speed chase. They sent me to other location to get a truck. Uhaul.com wasted an hour of my time and put me behind. I asked the lady on the phone if I could get a credit on my bill that I talked to on the phone and have not heard anything back from anyone. My time is worth a discount I feel because the whole mess was not my fault but if I was 5 minutes late returning the truck they would charge me. Guessing my time is not worth anything in uhauls eyes.

GLENN CLARK 
Rating:
5.0

Customer did not leave a comment.

John Lombardo 
Rating:
5.0

Customer did not leave a comment.

Samantha Northcote 
Rating:
5.0

Place was easy to drop off

Shannon Meher 
Rating:
4.0

Customer did not leave a comment.

Alexander Moore 
Rating:
5.0

Customer did not leave a comment.

Richard Ranalletta 
Rating:
5.0

Customer did not leave a comment.

DAVID EIDLISZ 
Rating:
4.0

Customer did not leave a comment.

Lynn McDonald 
Rating:
5.0

Customer did not leave a comment.

gloren roper 
Rating:
5.0

Mr. Jose' was very kind and helpful, and made the entire process from rental to return quick and easy.

edward sostak 
Rating:
5.0

Customer did not leave a comment.

Susan Naletilic 
Rating:
4.0

Customer did not leave a comment.

CAROLM LICIAGA 
Rating:
5.0

Great experience, simple, easy pickup and drop off of truck. Jose was excellent

John Masullo 
Rating:
5.0

Customer did not leave a comment.

Isaac Yohanan 
Rating:
5.0

Customer did not leave a comment.

Von footman 
Rating:
1.0

Customer did not leave a comment.

Darell Houser 
Rating:
3.0

Customer did not leave a comment.

James Hofsommer 
Rating:
1.0

Have more pleasant and professional staff...tell him top hide his 2 massive dogs. They scared the daylights out of me. If you don't have accessories, don't rent the trailer. I paid A LOT of money for a UHAUL trailer, I didn't rent from a no -frills company. Don't send me 2 miles up the road to autozone to get what you should have had. And don't tell me the police might stop you if you drive like this AFTER you hook up the trailer. Was I supposed to take it off? This is YOUR business. YOU should know what I need, NOT me. YOU know your trailers!! Shame on UHAUL!!

irvng klein 
Rating:
5.0

We felt bad for the folks at the liberty location being stuck with a truck that shouldn't have been okayed to rent in the first place. They were understanding and asked if we had informed the Broadway location in Newark NJ and we let him know we had then proceeded to tell him the story of what was supposed to be an exciting day that turned into a nightmare for all of us. Thank God for a good loving family

Arlindo Teixeira 
Rating:
5.0

Customer did not leave a comment.

MARNY MEEJIA 
Rating:
5.0

The professionalism was awesome. Unfortunately, this is 2nd time I reserved a truck and the truck was not on lot because previous renters never returned the trucks, so we ended up getting a much smaller truck and not completing our emptying of storage unit.

Rosemarie delbove 
Rating:
2.0

Customer did not leave a comment.

William Lochridge 
Rating:
5.0

Suds and duds saved my day! 2 other locations had screwed me over!

scott rubik 
Rating:
5.0

Customer did not leave a comment.

Tricia Phillip 
Rating:
5.0

There was a strange smell in the vehicle I rented.

MICHAEL SANDERS 
Rating:
4.0

Customer did not leave a comment.

Nechemia Levi 
Rating:
5.0

Customer did not leave a comment.

MONIQUE DECICCO-JONES 
Rating:
3.0

Customer did not leave a comment.

John Maers 
Rating:
5.0

Customer did not leave a comment.

Robert Stobierski 
Rating:
1.0

The van smelled like smoke and rotten food a few dash lights are on when I asked the person dealing with the paperwork he insisted not to worry was definitely not a smooth process picking up or dropping off the van on a scale from 1 to 10 I would give them a 1

Moses Sprei 
Rating:
5.0

very friendly

DAVID EIDLISZ 
Rating:
5.0

best time i had with uhal overall

Jariel Pantoja 
Rating:
3.0

Staff member kept suggesting I should have done a local rental even though I said I needed it for 10 days. Couldn’t locate the drop off location when completing the checkout process and told me to call when the return date was closer.

Wendy Plante 
Rating:
3.0

Customer did not leave a comment.

Eric Simpson 
Rating:
3.0

Customer did not leave a comment.

Nya Williams 
Rating:
3.0

Customer did not leave a comment.

Jared Law 
Rating:
5.0

Customer did not leave a comment.

Abraham Kuperberg 
Rating:
5.0

As always… great, friendly, accommodating professional service! 😊

Joanna Loch 
Rating:
5.0

Customer did not leave a comment.

Stephen Bedik 
Rating:
5.0

Customer did not leave a comment.

Gerald Bunche 
Rating:
3.0

Customer did not leave a comment.

Jared Law 
Rating:
5.0

Customer did not leave a comment.

Debra Villanueva 
Rating:
5.0

Wonderful people. Wonderful Clean shop Wonderful open space to pick up and drop off, A1 A1 A1

Ben Turk 
Rating:
2.0

i rented few times truck from here and was happy, this time when i rented 10 feet trck i only did less than 15 miles, i put more than gallon of gas gauge was exactly where it was i started they still charged me more than 11 dollars for gas , its total ripoff thats why i am giving them bad review, dont rent from them thanks s.s

subhash samant 
Rating:
5.0

Customer did not leave a comment.

Debra Villanueva 
Rating:
5.0

Customer did not leave a comment.

loretta liciaga 
Rating:
5.0

Good truck Good service nice and clean

Jose Zamora 
Rating:
5.0

Customer did not leave a comment.

Daniel Pitre 
Rating:
4.0

Customer did not leave a comment.

Steve Porter 
Rating:
5.0

Customer did not leave a comment.

Patrick Coney 
Rating:
5.0

Customer did not leave a comment.

DEBRAA VILLANUEVA 
Rating:
5.0

Customer did not leave a comment.

KALIFA DARBOE 
Rating:
2.0

The vehicle was vacuumed but not cleaned. We filled it upon return and still got charged for fuel. Not a very happy customer here.

JOHN STORY 
Rating:
1.0

I had to pick up something to big for our vehicles, when I picked up the truck it had 14 miles to empty! When I dropped off the truck it was quarter of a tank . Which was way more than what was in there. Not only was it $228 for 2 days but then a additional $54 fuel charge . When I was there they gave away someone's truck which has happened 3 times there . Every time i have been there there has been a problem. Last time I rented a 26" from them I had to move my 4 bedroom house in a 10" box truck because they gave ours away . The time before that I showed they gave my truck away an had to drive 40 mins away to go get a truck , which up ended being a 3 day move . The guy is nice but highly dont reccomend.

Kristian Smith 
No reviews have been submitted for this location.

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