Customer Reviews for Sunshine Self Storage Pensacola
(U-Haul Neighborhood Dealer)

Rating:

3.0

No parking out front. The furniture dolly I ordered wasn't available. I had to take a utility dolly instead.

Rating:

5.0

Just keep up the good work.Ladies were very good !!

Rating:

5.0

I wouldn’t change a thing

Rating:

2.0

See you in court

Rating:

5.0

Clean facility! Awesome staff! Truck was clean and well maintained!

Rating:

5.0

Nothing

Rating:

5.0

Clerk was helpful, knowledgeable & friendly

Rating:

3.0

Recommend if we needed anything else for the move

Rating:

5.0

Debbi, the manager of Sunshine Storage was pleasant, efficient and professional! Will definitely use their Uhaul service in the future.

Rating:

5.0

Tire pressure 20 psi low on both tires.

Rating:

5.0

the people at this location are very nice. got me checked in under 5 minutes. no issues.

Rating:

5.0

Excellent experience with May and Debbie. Both very helpful.

Rating:

5.0

Love this place and the store manager!!!!

Rating:

5.0

Nothing…..service is at a premium with Debbie and May. Would recommend to friends & family.

Rating:

5.0

Debbie was excellent to work with…..a true service professionals. Asset to the company.

Rating:

4.0

Nothing to do! Keep up with the good customer service.

Rating:

5.0

Nice friendly and was very pleasant.

Rating:

4.0

We dropped the UHAUL off after hours. There were no issues.

Rating:

2.0

My experience at this location could have been better if they would have put my equipment (dolly) in with the truck. Got to my location to find out dolly wasn't in truck and had to return to get dolly and truck was almost on empty when I received it. When I returned it I returned it half full.

Rating:

5.0

Nothing, they were great to work with! Very efficient and friendly. Thank you.

Rating:

5.0

Very impressed with this UHaul location and staff!

Rating:

5.0

All was good but the truck had a lot of miles and there was quite a bit of play in the steering. However the rep at the pickup location was Outstanding! Helped us tremendously.

Rating:

5.0

Thanks for a smooth drop off

Rating:

4.0

I don’t think you should be charged $14.00 a day for insurance, should be a one time charge! I wasn’t told this in advance of renting truck another day!

Rating:

4.0

Strap was replaced at Ballwin location

Rating:

5.0

Very nice lady helped me with everything.

Rating:

5.0

The two ladies work well together, and got me checked out the quickest ever.

Rating:

5.0

Very easy dropoff.

Rating:

5.0

Location was spot on. Perfect. Vehicle had issues.

Rating:

5.0

Great service

Rating:

5.0

The representative at the location was helpful and very supportive and friendly

Rating:

5.0

Debbie was awesome. Thanks you for Al you do

Rating:

2.0

No drop off instructions were given. I go locked in the facility. The truck needs brakes and tires. Horrible

Rating:

5.0

The website is horrendous! It did cut the time significantly when you are checking out but trying to check in was horrible.

Rating:

5.0

Very accommodating on getting trailer and truck dropped off. Truck was after hours

Rating:

5.0

Debbie was exceptional! Her professionalism, timely service and pleasant demeanor were all noteworthy and reflects greatly on UHaul and her personally. I will continue to use this location because of the outstanding and personable service I receive. Well done Debbie!!

Rating:

5.0

N/a

Rating:

5.0

Very friendly staff

Rating:

5.0

Great experience overall. The on-hand staff was incredibly friendly and helpful.

Rating:

5.0

The truck was in great shape, a little dirty, but no problem. The office was well stocked and clean. The best part of this rental was the agent! Janaiza was extremely pleasant, professional and understanding. She was helpful and nice in every aspect and I would hire her in a heartbeat if I had a business. She’s a keeper!! Thank you!!

Rating:

5.0

Not a thing. Great job

Rating:

5.0

Fuel was almost Empty

Rating:

5.0

She was reassuring in making sure the truck was taken care of.

Rating:

5.0

The manager, Debbie, was fantastic. Very easy to book thru her.

Rating:

5.0

They were awesome to work with, but a sign pointing to where equipment is returned would be a nice addition

Rating:

5.0

The lady working was so nice!

Rating:

5.0

Excellent customer service! They made a stressful time a lot easier on me! Thankyou!

Rating:

3.0

Site is a storage company. It needs a big Budget sign in front also.

Rating:

5.0

Miss Debbie always goes above and beyond!

Rating:

5.0

Debbie was friendly, accommodating and responsive.