Truck smoking/ fire and leaking coolant. Rented a truck with a broken seal and no coolant in it.
Shawntay D
Customer Reviews for Sunshine Kleen
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The usual was not full, was dirty and smelled heavily like cigarettes.
DeAnna HThe location does not follow the process as prescribed by U-Haul. The key was not in the drop box. I had to go inside and ask someone at the laundromat about it. If I was picking up the vehicle after hours, I'm not sure how this would work.
Ross KThe employee at Sunshine Kleen was very helpful on check-in and check-out. This location does have limited dolly's.
Mark DThe equipment I received should not be rentable.. AC did not work. Gas tank leak. PowerPoint did not work.
Dennis SGood service
Jose AI was charged a gas fee. I drove 15 miles and put 3 gallons of gas before returning the U-Haul. I have reached out to customer service and have not heard anything back in two days. I will be disputing this charge on my credit card
Nathan LBecause is not really UHUAL store and you don't know what you sign . When I return the item didn't get received until now. Is B. S. Period. Not recommended.
BLAS LThe lady who was there refused to give us a final receipt after we returned the van. She was dishonest and told us that the gas was not on a full tank which it was. He had a worker go out to verify and he confirmed that the gas was full. She became upset and started using profanity towards us. We again asked for a final receipt. She again said that we would not be getting a receipt. We asked her if she treats all of her customers disrespectfully. She began yelling at us and told us that she is a racist and to get out and not come back. This woman does not deserve employment, especially employment that involves working with the public. Very poor service. The vehicle has beer bottle tops in it and had a very foul odor. WE DOT NOT RECOMMEND GIVING THIS ESTABLISHMENT!! SHAMEFUL!
Margaret JGood.
michelle lit was fine. dropped it off and put keys in the box.
NATHALIE Sno frills but very good service
JOSEPH AExcelent customer service and very convenient
Michae BFriendly and convenient
Dennisha AI didn’t drive 20 miles and got charged for them I would never recommend or use this location again.
Daniel T