Comentarios de los clientes para Sunset Strip Husky

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sunset Strip Husky

Clasificación general:

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Kevin B.
Clasificación:

Quick service and good price

MARK B.
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El cliente no dejó un comentario.

Jason C.
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El cliente no dejó un comentario.

STEVE K.
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Great to deal with, very professional and courteous, they came out hookrd trailer up for me, explained how everything worked, checked lights, highly recommended.

Darren J.
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The Kenora Uhaul is closed on the Weekend and it was a nightmare using the App. Reception is poor and it took me over 1.5 hours to get the truck. The woman who walked me through this over the phone had no clue as to where Kenora is and advised me to go to another location. There are no other locations near Kenora. I was already 2 hours out of Winnipeg. This location should have been open, bottom line. You had my credit card information and if it's run out of the Husky gas station, someone should have been able to handle this. It was a complete nightmare and I'll never use this App or online Uhaul ever again. Things went super smoothly returning the truck in Winnipeg....Why? Because they were open!

Jennifer H.
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My only issue was that I did not get the truck I reserved which resulted in increased trips for my move. Additionally the truck I got had metal ledges inside and no ramp so my move was not as convenient and loading items was more difficult then it would have been if I got the truck I reserved. I understand that things happen but I was not offered any apology or reduction in price for this inconvenience either which was disappointing.

greg W.
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El cliente no dejó un comentario.

WANDA S.
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Doug looked after me well and made sure I was safely on my way.

Cynthia M.
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We were advised when we dropped off our uhaul that it had been installed wrong.

Chris E.
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Super friendly and very helpful

jacques N.
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El cliente no dejó un comentario.

eric S.
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Don't lie! I was told the trailer would be at my closest uhaul and then they made me drive 500+ km round trip to pick it up in kenora from winnipeg. Then also told i get one month free storage which was a lie i was given a uhaul storage in Victoria then two days before my move was told there was no storage and i only got it if available. Same with the trailer close by. So all in all i will never use uhaul again and if asked i will tell people how i got fucked over because uhaul was the only trailer rental in the prairies. I will buy my own next time.

michelle R.
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El cliente no dejó un comentario.

CAMERONIAN R.
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El cliente no dejó un comentario.

BENEDETTO R.
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Staff was not helpful or knowledgeable about the process to rent or return. They could not look to see if they had the trailer we required and upon return, did not care about documenting the return.

Michelle B.
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El cliente no dejó un comentario.

Lesley M.
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El cliente no dejó un comentario.

Wendy P.
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El cliente no dejó un comentario.

Bruce S.
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Very good experience. Friendly and helpful staff. Trailer pick-up and drop-off very easy. Trailer worked perfectly for us.

MOE B.
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El cliente no dejó un comentario.

sunset H.
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El cliente no dejó un comentario.

Michael M.
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Excellent customer service - Doug was fantastic to deal with!

THOMAS A.
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I reserved online, was told to check in online, and then when it was time to pick up uhaul, there was no paperwork done yet

Gordon K.
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El cliente no dejó un comentario.

Gregory M.
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El cliente no dejó un comentario.

Kelly M.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Joel S.
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The place to drop off the key was nearly impossible to find, I spent 15 minutes on the phone with Uhaul until I finally found the tiny drop off point that was completely unmarked and a small hole at the bottom of a door on the far side of the building, nowhere near the entrance.

Greg H.
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El cliente no dejó un comentario.

CAROL H.
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Hire someone that actually wants to help you... a very rude person... no help whatsoever, just wasn't his problem....should not be working with the public...

david C.
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Nothing! The man that helped us went above and beyond! best uhaul experience we have ever had and we have had our share of renting uhauls.

Michael M.
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El cliente no dejó un comentario.

darryl B.
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El cliente no dejó un comentario.

Allan P.
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El cliente no dejó un comentario.

Shelley C.
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The APP didn't function at check out (in Canada) and we had to get on the phone to a rep in Florida so we were one hour behind schedule. In the meantime, I had reminders to download the APP but, ended up having to use Google Chrome to access your site. Mainly, the tires on the truck had little or no tread so we got stuck in the snow at our old house then again at our new house.

Rod G.
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El cliente no dejó un comentario.

Pierce C.
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The trailer was to be dropped off within 24 hours. We HAD to have it returned in 48 hours. The Drop off location then told us they were closed and to come back on day 3.

Chelsea C.
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El cliente no dejó un comentario.

SUNSET H.
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El cliente no dejó un comentario.

CAROL H.
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

Todd M.
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El cliente no dejó un comentario.

Stephen M.
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I did an out of hours check in because I was arriving on the Kasper bus from out of town. Despite arriving at 5PM Doug was there to answer any questions I had and had the moving blankets pre-loaded in the back of the truck.

Donald C.
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Your online service defaults to next business day every time you make a change. Causes some confusion

SUNSET H.
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El cliente no dejó un comentario.

TODD G.
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El cliente no dejó un comentario.

BEV C.
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Staff was very helpful

Tanis B.
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El cliente no dejó un comentario.

Murray B.
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El cliente no dejó un comentario.

Tim P.
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El cliente no dejó un comentario.

DOUG R.
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El cliente no dejó un comentario.

Eric B.
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All of the extra add on expenses make it hard to afford a UHaul (gas, mileage, etc.)...

Cheryl D.
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Easy to locate and staff were very helpful and friendly.

chad G.
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El cliente no dejó un comentario.

Jason S.
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Not make them drive 250km to pick up their rental equipment.

Dave R.
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The owner of this outlet went above and beyond to help find a truck for me when I was absolutely desperate to find one. But NOTE THIS: my desperation was the result of UHAUL BACKING OUT OF 3 "GUARANTEED" BOOKINGS I made in the same week. Believe me UHAUL doesn't know the meaning of the word. Its like when Seinfeld said "You know how to take the reservation; you just don't know how to hold the reservation. And that's really the most important part of the reservation...THE HOLDING. Anyone can just take them." I digress... Their CSRs at half a dozen outlets were made to scramble as well, completely unfairly, because UHAUL doesn't enforce deadlines by penalizing renters who spontaneously extend their contract. Smarten up UHAUL -- HOLD YOUR GUARANTEES! and MAKE BACKUP BOOKINGS PEOPLE!!

JERRY S.
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Can't think of anything, good experience and good rate.

TOM W.
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El cliente no dejó un comentario.

David D.
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El cliente no dejó un comentario.

Mary J.
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El cliente no dejó un comentario.

Tony C.
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Doug was awesome to deal with. Would recommend to everyone.

Stephen M.
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El cliente no dejó un comentario.

paul A.
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El cliente no dejó un comentario.

Brian W.
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This doesn't have anything to do with the drop off location but it would be nice if U-Haul allowed extra miles for detours as in road construction Drop off personnel were great !

Melanie M.
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El cliente no dejó un comentario.

Susan M.
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I was left waiting without explanation, told they were actually closed and treated rudely. I would never go back. The website showed they were open and I felt I was putting them out of their way.

john G.
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El cliente no dejó un comentario.

Monique R.
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We have a very courteous and knowledgeable employee help us with are you whole experience. Even though we were in evacuation Zone in high level Alberta we were able to get assistance from the person who ran the U-Haul in high-level to ensure that the unit was bought back in time.

Savannah S.
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El cliente no dejó un comentario.

Travis H.
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El cliente no dejó un comentario.

Jerry H.
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El cliente no dejó un comentario.

Darryl P.
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Trailers do not have tounge jacks? Undue stress on back to connect/disconect trailer to vehicle. Would be impossible to unhook if fully loaded.

Greg M.
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El cliente no dejó un comentario.

Brian L.
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El cliente no dejó un comentario.

Gregory A.
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El cliente no dejó un comentario.

JEFF L.
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El cliente no dejó un comentario.

Harold P.
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El cliente no dejó un comentario.

Joanna J.
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El cliente no dejó un comentario.

lana S.
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El cliente no dejó un comentario.

james E.
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El cliente no dejó un comentario.

JOHN B.
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El cliente no dejó un comentario.

Jette R.
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They were helpful

Michelle R.
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Terrible experience. Broken trailers. Was told they weill credit me and then got told too bad. I will never recommend uhaul and will tell people not to rent from them.

Damian W.
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El cliente no dejó un comentario.

JOHN B.
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El cliente no dejó un comentario.

Hartmut S.
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El cliente no dejó un comentario.

Darcy W.
Clasificación:

More communication needed between uhual and corporate uhaul. Doug at the Kenora location was good to deal with... it was basically the lack of communication between the online reservation and the multiple parties involved.

Mitch H.
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El cliente no dejó un comentario.

Maurice C.
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El cliente no dejó un comentario.

Clasificación:

El cliente no dejó un comentario.

Terry F.
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El cliente no dejó un comentario.

Mitch L.
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It is a busy gas station with little parking for Uhaul trailers. No one seemed to know what to do to check a trailer back in and the manager seemed to run off to do other things.

karen B.
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El cliente no dejó un comentario.

JOHN B.
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El cliente no dejó un comentario.

ben S.
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El cliente no dejó un comentario.

Donna E.
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El cliente no dejó un comentario.

Mike D.
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El cliente no dejó un comentario.

Sarah C.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

Nathaniel J.
Clasificación:

I booked a 5x8 cargo trailer approximately 2 weeks prior to my pick up date. The day before pick up I was told I was not getting the trailer I booked, and was given a 5x9 utility trailer instead. This was extremely inconvenient for me moving from Kenora to Thunder Bay as I needed a covered trailer to contain my things. It is completely unacceptable that U-Haul had 2 weeks to have a trailer available to me and at the last minute told me I wasn't getting what I reserved. Would not recommend renting a trailer from U-Haul.

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