Customer Reviews for Sunset Market
(U-Haul Neighborhood Dealer)

42 comentarios

15526 N Florida Ave   Tampa, FL 33613

(813) 932-1412

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 932-1412

15526 N Florida Ave
Tampa, FL 33613

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 3 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
1.0

I booked this trip well in advance. Just as I am about to get on the plane for Tampa, I get a text that you could no longer guarantee my truck at the pick point and that if I wanted a GUARANTEE truck I needed to switch to this further location. So I changed locations to pick up the truck at 7:00 a.m. and it was confirmed but stated I would need to use the mobile app which I have done many times before. I got a ride to the location at 6:45 a.m. and waited till 7:00 but the mobile app stated I had to wait till 9:00. I called the contact number you provided and after a very long wait finally got a representative that gave me the lock box code but hung up on me just before I opened the box to find it was empty ( I really think she must have expected that and that is why she hung up early). I tried calling back and waited over an hour. Meanwhile we looked up the store just find out it did not open till 10:00 instead of 9:00. Either was terrible because this location was further away and I needed the truck to move out my daughter before 11:45 a.m. Finally at 9:30 a.m. a clerk shows up to open the store but it takes a while because it already shows that I took the truck earlier so she cant find it in the system though I explained to her repeatedly what happened. We ended up with less than two hours to load and clean my daughter's apartment, so to meet the deadline we had to pile stuff outside of the truck which led to some issues. We eventually had to throw what we could on the truck, drive to a safe location, unload the truck and reload it properly. A logistical nightmare due to your incompetence. Very disappointing and not what I expected from U-haul. I will likely continue to use the U-haul provider I use in Newnan, Georgia for myself and my clients, but I definitely shopping elsewhere in the future when outside of Newnan.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LuzElena P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelia S. 
Clasificación:
2.0

No dolly was available although it was reserved ahead of time..and the worse part is that I've called u-haul 3 x and put in request for a call back while I had the uhaul and still no return phone call. The Truck was infested with ants and all over our items by the time we unloaded. Took videos and pics. We spent an extra hour cleaning off ants from our items. Ants were outside of the truck, in driver seat area and up and down inside of truck.

Raquel C. 
Clasificación:
1.0

They only had 2 trucks in the size we paid for and were told only 1 had a/c. The one we got in fact had NO a/c and we had to do a 200 mile round trip.

Michael B. 
Clasificación:
3.0

It was disappointing to book a vehicle 5 minutes from my home only to learn the day before I had to travel a half hour to pick it up.

Don F. 
Clasificación:
4.0

Ok

SANDHYA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rogel P. 
Clasificación:
4.0

The truck I rented had a hole in the passenger footwell that allowed the heat from the engine to warm up the cabin. Having the AC on blast was not enough and I had to also drive with the windows down the entire time.

Christian W. 
Clasificación:
3.0

The representative did not check the trucks for the fuel or mileage.

Towanda H. 
Clasificación:
3.0

The truck was disgusting, a/c was broke and the drivers door was hard to unlock.

Gynnifer B. 
Clasificación:
5.0

Store owner (Adam) was helpful in making sure I had everything needed for my move.

Moon L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
3.0

TheTruck had scratches to the cab and the inside was dirty

Doyle D. 
Clasificación:
5.0

They were very respectful with great customer service, would recommend this place! If I could give 100 stars I would, KEEP UP THE AWESOME WORK!

Linda D. 
Clasificación:
3.0

I was charged a $33.00 fuel surcharge. Don't know why. I put 5 gallons in and returned the vehicle with more gas in the tank than when I picked it up. I even took a photo of the gas gauge upon pick-up and showed it to him. He told me to return it with the same amount as when I took it. I want the $33.00 refunded to my chard.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

hiosvani B. 
Clasificación:
2.0

the truck was OLD, it has 160,000 miles on it!! The AC did not work! I am in FLORIDA, how can you rent a truck with no AC!! The location was so bad I did not feel safe leaving my car there. I reserved it for 24 hours, I returned it in 6 hours...but I got a text and had to call the next day because the contract was not closed and it looked like I was late!! over all not a great rental...besides your internet site was not working correctly either...greg

greg S. 
Clasificación:
5.0

The employee at this location was very helpful

Monica O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dixie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH W. 
Clasificación:
3.0

Filled with dog hair and smelled. Had to buy air fresheners to even use.

RANDALL G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Pedoun S. 
Clasificación:
3.0

Van was dirty, food under seats. And back of van had dirt and leaves all over. Almost no gas in it.

Erika K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAITH M. 
Clasificación:
1.0

We rented a car dolly in a pick up truck we took it 4 miles and they charged us $38 in gas for 2 gallons of gas. A $60 equipment rental ended up costing us $115

clayton Y. 
Clasificación:
1.0

I was charged for fuel when I never should have been charged at all because I returned the truck with more gas than I received. Oh I did and went back up there after receiving my receipt to get it corrected and show the guy that it had more gas in it than when I picked it up and I still have not been refunded my fuel charge when I was told that it will get corrected

Martarshia B. 
Clasificación:
2.0

The air conditioning didn't work (we live in Florida, so that's kind of a big deal) and the gas tank was on empty when we picked up the truck.

Dennis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROQUE M. 
Clasificación:
2.0

I tried to call 8132691139 as listed on my receipt but it says this is not a valid number. Why was I charged 37.77 instead of 19.95 as advertised.

Douglas R. 
Clasificación:
2.0

The location isn't in the best area

Anthony R. 
Clasificación:
5.0

Excellent costumer service. Very helpful made my move smooth!

John C. 
No se han enviado comentarios para esta ubicación.

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