I have recommended it to a friend and I will continue to do soAlexandra A. | Overall Experience
Customer Reviews for Sunnyvale Self Storage
(Distribuidor de U-Haul del vecindario)
Longmont, CO 80504
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 3 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: 10 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Safety placeMauricio C. | Overall Experience
Excelente servicioMaria R. | Overall Experience
Easy online rentalAleta ("Annie") Oium O. | Overall Experience
El cliente no dejó un comentario.Phillip G. | Overall Experience
It was close to a nightmarish experience doing it online with multiple pictures needed to be taken. At the end I was charge additional $10.Marian Z.
Woman I worked with at the counter was genuinely delightful.IAN P.
Great location, drive up units.Christopher H. | Overall Experience
The unit leaked and the door was very hard to open even after it was replacedNancy N. | Overall Experience
They rented us a truck with a bad tire. Which extended the trip. They also had the speed set so you could barley go the speed limit.Tricia G.
Great serviceTerry S. | Overall Experience
Awesome month to month leaseBrian J. | Overall Experience
Outstanding service, very nice people and will return if I ever need storage again.Manjit A. | Overall Experience
Muy amables y hablan espanolMaria Elena S. | Overall Experience
Closed officeSarah R.
El cliente no dejó un comentario.JOY M.
Excellent customer service!JOSEPH M.
El cliente no dejó un comentario.Christopher M.
These were the best Uhaul representatives we ever worked with. They helped correct a bad experience we had with the guy at clover basin, and made sure I was able to pickup the truck when I needed it.CHRISTOPHER B.
The clerk had difficulty with the technology not working correctly when he checked me out, which took extra time; and when I checked back in after-hours using the website, I also had trouble getting it to work correctly, which also took extra time. Simplifying and streamlining these software solutions would be a great improvement.BARB B.
El cliente no dejó un comentario.Jun H.
El cliente no dejó un comentario.Chris W.
Personnel refused to help me with my reservation.William C.
We planned to use the twice-a-year free trash day at the Erie dump, which closes at 2 p.m. to take large items to the trash before an out-of-state move. We rented a truck from 10 a.m. to 2 p.m. We checked-in on line and left to pick up our rental. When we arrived, we were told the truck hadn't been returned and likely wouldn't be available. We were told there was nothing they could do. When we calmly explained our situation and our timeline, we were again told there was nothing they could do. When we pointed out they were in breech of contract we were yelled at and told to leave the store. Eventually we were able to calm him down and he called another location, which charged us more, but we were able to complete our urgent task. While I understand they have no control over if someone returns a vehicle on time, they should have offered solutions and helped, instead of just getting angry at a customer, who was in a bind, and saying multiple times there was nothing they could do. Their mission statement says they will treat customers with integrity. Their behavior lacked basic consideration and integrity. I recommend finding another location that will treat you with more professionalism and integrity.Shawn C.
El cliente no dejó un comentario.Lucy S.
El cliente no dejó un comentario.Joanne C.
I dropped off after hours, so I didn't get to interact with any personnel, but talking with them on the phone was a pleasant experience and they were very helpful.ALTON A.
This took a long time to check in. The gentleman checking me in had lots of computer issues.Ashley D.
I thought the entire transaction was smooth, quick and easy, no problems at all. I"ll use this location again.Julie R.
El cliente no dejó un comentario.Dakotah S.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Thomas B.
The young man work the desk was busy eating lunch and said yes, yes everything is good. Obviously not his business. It was used as a drop off site so not a lot of interaction needed.Judy H.
Friendly and helpfulBrian O.
Not a thing. The gentleman who helped us was amazing and it went smoothly and quickly. Couldn't have asked for a better experience. This was not the location I wanted to pick up, but am SO happy that I went there, since the other location (where we picked up the car hauler and was the location I wanted) wasn't nearly as good, for numerous reasons.CASEY DONALD J.
Dropped off the key and that was it. I didn't know I had only rented the blankets. I was called but missed it as I was organizing the new house. My card was already charged for the blankets before I called back and the place was still open. We still had the blankets and could have brought them down to avoid the fee but was told I was already charged.Blyde M.
El cliente no dejó un comentario.Kimberly C.
El cliente no dejó un comentario.Betty M.
Very small site. Was not my first choice for pick-upTerry D.
El cliente no dejó un comentario.Chuck P.
El cliente no dejó un comentario.monica A.
El cliente no dejó un comentario.Todd S.
Excellent Service!stephen C.
online system needs to understand inventory instead of letting us reserve something that isn't availableKEENAN O.
No room to parkPaul S.
El cliente no dejó un comentario.Sharon A.
Very friendly. Very convenient. Was able to set up the whole thing by phone. So all we had to do is confirm card and driver's license when I arrived. It is an easy in and out location. And blocks from a gas station for refill. Drop-off procedure was simple.( If only moving me items were this easy.) Highly recommended for storage and truck rentals in the Longmont area.Jeanette C.
El cliente no dejó un comentario.Caitlin T.
El cliente no dejó un comentario.Tanya A.
The process was very easy and the operator Larry was awesome and helpful.randy W.
Everything was perfect!jill G.
Nothing against the location...the whole experience of trying to pick up the truck after hours is awful. I will never use Uhaul again!!!Brianne T.
Not a fair question as they were only open for a couple days and didn't know we were coming. My experience with the overall reservation process and the pick up location changing and not getting the truck I was promised will prevent me from EVER using your company again. UNBELIEVELY POOR experience. Not to be blamed on the final location that ended up not knowing we were even coming.Andraea D.
El cliente no dejó un comentario.Sara C.
Servicios adicionales en esta ubicación
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