Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great location, nice drive up units with easy access for a large moving truck to get in and out
Hunter S.
|
Overall Experience
Clasificación:
3.0
No one present and relying on the app was very inconvenient and wasted a lot of our time.
Michael L.
Clasificación:
3.0
Staff was very helpful, professional and quick to check me in. High ratings flor that. The location is a bit sketchy and there is very limited parking which could make it tricky to return a vehicle if there is no staff there. This is the second time I returned at this location. The last time the office was closed so I did self checkin. It worked fine but could have been terrible if the only available parking spot then was filled buy someone else.
Mike H.
Clasificación:
5.0
The local UHAUL place was amazing. I was unhappy with UHAUL's app. It would not accept a photo of the back of my driver's license after I tried 4 times. It delayed me and my move by 15 minutes. Thankfully the local UHAUL place picked up the phone even though they were closed and helped me!
PETER P.
Clasificación:
5.0
Everything went very smoothly. The lady who helped me at the counter was very nice and walked me through everything I needed to know. Very good experience. I would definitely rent here again. ¡Gracias!
Jeffrey S.
Clasificación:
5.0
El cliente no dejó un comentario.
pamela P.
Clasificación:
5.0
Nada
Zalika S.
Clasificación:
5.0
El cliente no dejó un comentario.
Alexandria G.
|
Overall Experience
Clasificación:
5.0
I would definitely use your services again, and highly recommend...
ELVIRA M.
|
Overall Experience
Clasificación:
3.0
The attendant was cordial. He was not present at 10 AM for drop off…so we had to use your UHaul App. The UHaul App is atrocious unless you have already used it several times and realize when the photos need to be uploaded relative to the entry of data. Fortunately, because the attendant arrived before we had a chance to complete the electronic check in…he was able to complete the check in for us. The attendant was tolerant of my displeasure of the App. I appreciate the attendant's help…but I did ask him why I had to document a clean vehicle at trips end when I picked up a dirty vehicle at the I-70 UHaul?
STANLEY P.
Clasificación:
5.0
El cliente no dejó un comentario.
Owen C.
Clasificación:
5.0
Easy mobile pick up. No issues
Karla N.
Clasificación:
4.0
Sweep out back.
CLARISSA M.
Clasificación:
5.0
El cliente no dejó un comentario.
TYREL B.
Clasificación:
5.0
El cliente no dejó un comentario.
Joshua G.
|
Overall Experience
Clasificación:
5.0
The person handling the transaction was very professional and nice!
JOHN DANIEL M.
Clasificación:
5.0
El cliente no dejó un comentario.
Eduardo V.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Catalina M.
|
Overall Experience
Clasificación:
3.0
The Uhaul itself was not in very good condition. The sun visor kept disconnecting while driving and at one point completely fell off while I was driving. Very unsafe
ASHLEY M.
Clasificación:
5.0
Excellent communication, easy to rent and return. Thank you!!!
Amber D.
Clasificación:
5.0
El cliente no dejó un comentario.
WILLIAM H.
Clasificación:
5.0
Excelente servicio, recomendado 100%
Agustin C.
|
Overall Experience
Clasificación:
5.0
Easy online rental
Jessica G.
|
Overall Experience
Clasificación:
5.0
Great location no issues
Bailey G.
|
Overall Experience
Clasificación:
5.0
I have recommended it to a friend and I will continue to do so
Alexandra A.
|
Overall Experience
Clasificación:
5.0
Safety place
Mauricio C.
|
Overall Experience
Clasificación:
5.0
Excelente servicio
Maria R.
|
Overall Experience
Clasificación:
5.0
Easy online rental
Aleta ("Annie") Oium O.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Phillip G.
|
Overall Experience
Clasificación:
1.0
It was close to a nightmarish experience doing it online with multiple pictures needed to be taken. At the end I was charge additional $10.
Marian Z.
Clasificación:
5.0
Woman I worked with at the counter was genuinely delightful.
IAN P.
Clasificación:
5.0
Great location, drive up units.
Christopher H.
|
Overall Experience
Clasificación:
5.0
The unit leaked and the door was very hard to open even after it was replaced
Nancy N.
|
Overall Experience
Clasificación:
5.0
They rented us a truck with a bad tire. Which extended the trip. They also had the speed set so you could barley go the speed limit.
Tricia G.
Clasificación:
5.0
Conveniently location on the East side of Longmont
Sarah M.
|
Overall Experience
Clasificación:
5.0
Great location
Brian B.
|
Overall Experience
Clasificación:
5.0
Great service
Terry S.
|
Overall Experience
Clasificación:
5.0
Awesome month to month lease
Brian J.
|
Overall Experience
Clasificación:
5.0
Outstanding service, very nice people and will return if I ever need storage again.
Manjit A.
|
Overall Experience
Clasificación:
5.0
Muy amables y hablan espanol
Maria Elena S.
|
Overall Experience
Clasificación:
1.0
Closed office
Sarah R.
Clasificación:
5.0
Excellent service and easy access
Carlos S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Maria N.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
JOY M.
Clasificación:
5.0
Excellent customer service!
JOSEPH M.
Clasificación:
5.0
My storage experience has been nothing but good! You are taken care of in person and over the phone. I highly recommend Longmont Storage!
Maria B.
|
Overall Experience
Clasificación:
1.0
El cliente no dejó un comentario.
Christopher M.
Clasificación:
5.0
Great drive up units
Patrick B.
|
Overall Experience
Clasificación:
5.0
Great service and easy online access to rent and pay
Brian B.
|
Overall Experience
Clasificación:
5.0
Easy online rental
Brian B.
|
Overall Experience
Clasificación:
5.0
Manager on site and great prices
Scott M.
|
Overall Experience
Clasificación:
5.0
Well kept facility and manager on site
Colleen K.
|
Overall Experience
Clasificación:
5.0
Well kept property
Maria P.
|
Overall Experience
Clasificación:
5.0
Great location off 9th and Lashley.
Margarita A.
|
Overall Experience
Clasificación:
5.0
These were the best Uhaul representatives we ever worked with. They helped correct a bad experience we had with the guy at clover basin, and made sure I was able to pickup the truck when I needed it.
CHRISTOPHER B.
Clasificación:
5.0
Had a large unit here 10X28 and it was perfect for my car and RV
Greg M.
|
Overall Experience
Clasificación:
5.0
Had a unit at this location and never had issues and it was easy to access all units are drive ups.
CHRISTOPHER ALLEN W.
|
Overall Experience
Clasificación:
5.0
Manager on site, electronic gate and cameras on all the property. Easy and secured location.
Christina O.
|
Overall Experience
Clasificación:
4.0
The clerk had difficulty with the technology not working correctly when he checked me out, which took extra time; and when I checked back in after-hours using the website, I also had trouble getting it to work correctly, which also took extra time. Simplifying and streamlining these software solutions would be a great improvement.
BARB B.
Clasificación:
5.0
Excellent!
KARRY W.
Clasificación:
5.0
Rented a large unit, had to put my stuff in a unit after closing got delayed and they were nice to rent me a unit after hours and open the back gate for my movers to get in. Outstanding customer service, great people.
James H.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Jun H.
Clasificación:
5.0
El cliente no dejó un comentario.
Chris W.
Clasificación:
1.0
Personnel refused to help me with my reservation.
William C.
Clasificación:
5.0
Had a unit at this location for about a year, didn't have an issue they always took care of me.
Akihiro H.
|
Overall Experience
Clasificación:
5.0
Had a unit for a month, great please manager on site. No commitments only used it for the time I needed.
Miguel M.
|
Overall Experience
Clasificación:
1.0
We planned to use the twice-a-year free trash day at the Erie dump, which closes at 2 p.m. to take large items to the trash before an out-of-state move. We rented a truck from 10 a.m. to 2 p.m. We checked-in on line and left to pick up our rental. When we arrived, we were told the truck hadn't been returned and likely wouldn't be available. We were told there was nothing they could do. When we calmly explained our situation and our timeline, we were again told there was nothing they could do. When we pointed out they were in breech of contract we were yelled at and told to leave the store. Eventually we were able to calm him down and he called another location, which charged us more, but we were able to complete our urgent task. While I understand they have no control over if someone returns a vehicle on time, they should have offered solutions and helped, instead of just getting angry at a customer, who was in a bind, and saying multiple times there was nothing they could do. Their mission statement says they will treat customers with integrity. Their behavior lacked basic consideration and integrity. I recommend finding another location that will treat you with more professionalism and integrity.
Shawn C.
Clasificación:
5.0
I rented a unit for just one month and had no issues. No long term commitments.
Anthony R.
|
Overall Experience
Clasificación:
5.0
Great location. Manager lives onsite and is always on top of everything. Would use this place in the future for sure.
Jenna N.
|
Overall Experience
Clasificación:
5.0
Really convenient location, good security, great experience.
Nicole C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Lucy S.
Clasificación:
5.0
No issues, renting a unit was very easy, and I liked that no one had to be working for me to get to my unit. The gate code system made me feel like they were monitoring who came in and out 24/7.
Rick B.
|
Overall Experience
Clasificación:
5.0
Wonderful people! I'm so happy I rented from here, it was such a good experience.
Laura M.
|
Overall Experience
Clasificación:
5.0
The dog was so cute and so friendy!
Jessie I.
|
Overall Experience
Clasificación:
5.0
Very clean, I saw a guy going around daily with a leaf blower and a broom making sure the property was in order
Letoya G.
|
Overall Experience
Clasificación:
5.0
TWO thumbs up!
Bernie C.
|
Overall Experience
Clasificación:
5.0
I liked that they have someone who lives on site, Larry was great the whole time I was storing my things here.
Dustin M.
|
Overall Experience
Clasificación:
5.0
Larry was always helpful and very friendly. Had a bit of a snafu with a U-haul rental. Was not able to obtain the key early hours after reserving and then the online system NOT working and spending over 2 hours online with support. Horrible system! Ultimately did not use the U-haul.
Suzanne B.
|
Overall Experience
Clasificación:
5.0
Great place.
Mark Z.
|
Overall Experience
Clasificación:
5.0
Great convenient location, manager on site is very helpful.
Jessica O.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Kristin V.
|
Overall Experience
Clasificación:
5.0
Larry the manager on site was very helpful and friendly.
Kathleen M.
|
Overall Experience
Clasificación:
5.0
Very secured location with manager on site.
Jorge L.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Joanne C.
Clasificación:
5.0
El cliente no dejó un comentario.
Jeffrey A.
|
Overall Experience
Clasificación:
3.0
I dropped off after hours, so I didn't get to interact with any personnel, but talking with them on the phone was a pleasant experience and they were very helpful.
ALTON A.
Clasificación:
5.0
Excellent storage facility!
Quenton S.
|
Overall Experience
Clasificación:
5.0
Clean, secure storage. Convenient location and they have Uhaul trucks for rent.
Madison C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
ROSEMARY N.
|
Overall Experience
Clasificación:
3.0
This took a long time to check in. The gentleman checking me in had lots of computer issues.
Ashley D.
Clasificación:
5.0
I thought the entire transaction was smooth, quick and easy, no problems at all. I"ll use this location again.
Julie R.
Clasificación:
4.0
El cliente no dejó un comentario.
Dakotah S.
Clasificación:
5.0
El cliente no dejó un comentario.
Mark S.
Clasificación:
5.0
Excelente
DANIEL C.
Clasificación:
4.0
El cliente no dejó un comentario.
Thomas B.
Clasificación:
2.0
The young man work the desk was busy eating lunch and said yes, yes everything is good. Obviously not his business. It was used as a drop off site so not a lot of interaction needed.
Judy H.
Clasificación:
5.0
Friendly and helpful
Brian O.
Clasificación:
5.0
Not a thing. The gentleman who helped us was amazing and it went smoothly and quickly. Couldn't have asked for a better experience. This was not the location I wanted to pick up, but am SO happy that I went there, since the other location (where we picked up the car hauler and was the location I wanted) wasn't nearly as good, for numerous reasons.
CASEY DONALD J.
Clasificación:
3.0
Dropped off the key and that was it. I didn't know I had only rented the blankets. I was called but missed it as I was organizing the new house. My card was already charged for the blankets before I called back and the place was still open. We still had the blankets and could have brought them down to avoid the fee but was told I was already charged.
Blyde M.
Clasificación:
5.0
El cliente no dejó un comentario.
Kimberly C.
Clasificación:
3.0
El cliente no dejó un comentario.
Betty M.
Clasificación:
3.0
Very small site. Was not my first choice for pick-up
Terry D.
Clasificación:
5.0
El cliente no dejó un comentario.
Chuck P.
Clasificación:
1.0
El cliente no dejó un comentario.
monica A.
Clasificación:
4.0
El cliente no dejó un comentario.
Todd S.
Clasificación:
5.0
Excellent Service!
stephen C.
Clasificación:
4.0
online system needs to understand inventory instead of letting us reserve something that isn't available
KEENAN O.
Clasificación:
1.0
No room to park
Paul S.
Clasificación:
5.0
Thanks for everything!
Stacey L.
|
Overall Experience
Clasificación:
5.0
Excellent!
Steve T.
|
Overall Experience
Clasificación:
5.0
I like this storage facility.
Aniceto M.
|
Overall Experience
Clasificación:
5.0
Gracias
Colby Z.
|
Overall Experience
Clasificación:
5.0
Good storage
Michael E.
|
Overall Experience
Clasificación:
5.0
Sunnyvale is the best!
kody J. | Reservación
Clasificación:
5.0
Sí
Brian M.
|
Overall Experience
Clasificación:
5.0
Thanks Sunnyvale!
Christina V.
|
Overall Experience
Clasificación:
5.0
I highly recommend Sunnyvale for Uhauls and storage.
Christina V.
|
Overall Experience
Clasificación:
5.0
¡Gracias!
Talia C.
|
Overall Experience
Clasificación:
5.0
Exactly what I needed, good price too.
Jim Z. | Reservación
Clasificación:
5.0
Good place for storage.
Francisca V.
|
Overall Experience
Clasificación:
5.0
I recommend Sunnyvale.
Luis R.
|
Overall Experience
Clasificación:
5.0
Storage and Uhaul rentals.
Michael S.
|
Overall Experience
Clasificación:
5.0
Never had any problems.
Pamela L.
|
Overall Experience
Clasificación:
5.0
Excellent rental experience.
Sam G. | Reservación
Clasificación:
5.0
Excelente
JD P.
|
Overall Experience
Clasificación:
5.0
Everything was fine.
James S.
|
Overall Experience
Clasificación:
3.0
Snow removal was a joke. On the day I went to move my things out, I practically got a 20 foot truck stuck TWICE. The lanes between the storage units were packed with a 1 inch layer of ice
Kim C.
|
Overall Experience
Clasificación:
5.0
Excellent storage facility and they have Uhaul trucks on site.
Katherine W.
|
Overall Experience
Clasificación:
5.0
Awesome service. Staff went above and beyond to accomadate my needs
Dionicio B.
|
Overall Experience
Clasificación:
5.0
Nice facility. Convenient location.
Coriena C.
|
Overall Experience
Clasificación:
5.0
Excellent customer service
Tanya D.
|
Overall Experience
Clasificación:
5.0
It was better than expected.
katie s. | Reservación
Clasificación:
5.0
I was able to get a storage unit and drop my Uhaul which was very convenient.
Annika B. | Reservación
Clasificación:
5.0
Sunnyvale was exactly what I needed.
Michael W. | Reservación
Clasificación:
5.0
Excellent storage facility and great managers!
Margarita A. | Reservación
Clasificación:
5.0
El cliente no dejó un comentario.
Sharon A.
Clasificación:
5.0
Thanks for everything!
Terry W.
|
Overall Experience
Clasificación:
5.0
Everything was excellent with this location!
Priscilla H.
|
Overall Experience
Clasificación:
5.0
Very friendly. Very convenient. Was able to set up the whole thing by phone. So all we had to do is confirm card and driver's license when I arrived. It is an easy in and out location. And blocks from a gas station for refill. Drop-off procedure was simple.( If only moving me items were this easy.) Highly recommended for storage and truck rentals in the Longmont area.
Jeanette C.
Clasificación:
5.0
Great storage facility.
Ian S. | Reservación
Clasificación:
5.0
Sunnyvale storage is highly recommended!
Karen J.
|
Overall Experience
Clasificación:
5.0
Very happy to find Sunnyvale Self Storage!
Kim C. | Reservación
Clasificación:
5.0
No problems with this location. Easy process to rent storage.
Armando C. | Reservación
Clasificación:
5.0
Nice people, good location and price.
Troy C. | Reservación
Clasificación:
5.0
Great facility and price.
Brandon B. | Reservación
Clasificación:
5.0
I really like Sunnyvale Self Storage and never had any issues.
Douglas E.
|
Overall Experience
Clasificación:
5.0
Great people, convenient location.
ISAAC S.
|
Overall Experience
Clasificación:
5.0
Excellent!
Nicola E.
|
Overall Experience
Clasificación:
5.0
I would use Sunnyvale again if I need storage in the future.
Jonathan M.
|
Overall Experience
Clasificación:
5.0
I highly recommend Sunnyvale storage.
Sylvia L.
|
Overall Experience
Clasificación:
5.0
Never had a problem with this storage facility.
Armando C.
|
Overall Experience
Clasificación:
5.0
Great storage facility.
Kathleen M. | Reservación
Clasificación:
2.0
El cliente no dejó un comentario.
Caitlin T.
Clasificación:
5.0
El cliente no dejó un comentario.
Tanya A.
Clasificación:
5.0
The process was very easy and the operator Larry was awesome and helpful.
randy W.
Clasificación:
4.0
We had no issues & were happy that it was so close to our new house.
Angela L.
|
Overall Experience
Clasificación:
5.0
Everything was perfect!
jill G.
Clasificación:
5.0
I only needed a couple of weeks and they were very accommodating.
Nancy P.
|
Overall Experience
Clasificación:
5.0
Thanks Sunnyvale!
Laura M.
|
Overall Experience
Clasificación:
5.0
No problems!
Brian M. | Reservación
Clasificación:
5.0
Excellent!
Thomas M.
|
Overall Experience
Clasificación:
5.0
Great storage facility.
Louis D.
|
Overall Experience
Clasificación:
1.0
Nothing against the location...the whole experience of trying to pick up the truck after hours is awful. I will never use Uhaul again!!!
Brianne T.
Clasificación:
5.0
Wonderful experience with Sunnyvale Self Storage!
Sylvia L.
|
Overall Experience
Clasificación:
5.0
I really like the facility and management as Sunnyvale.
John T.
|
Overall Experience
Clasificación:
5.0
Nice clean storage facility!
Michael H.
|
Overall Experience
Clasificación:
5.0
I only needed a couple months and Sunnyvale Self Storage accommodated me perfectly. ¡Gracias!
MIKE M.
|
Overall Experience
Clasificación:
5.0
Excellent storage in a great location!
NANCY P. | Reservación
Clasificación:
5.0
Been there for years and never had a problem. We just didn't need the storage any longer. ¡Gracias!
Terry H.
|
Overall Experience
Clasificación:
3.0
Not a fair question as they were only open for a couple days and didn't know we were coming. My experience with the overall reservation process and the pick up location changing and not getting the truck I was promised will prevent me from EVER using your company again. UNBELIEVELY POOR experience. Not to be blamed on the final location that ended up not knowing we were even coming.
Andraea D.
Clasificación:
1.0
El cliente no dejó un comentario.
Sara C.
Clasificación:
5.0
conveniently located and easy to access, manger on site he is very friendly and location is clean and well maintained
Wesley B. | Reservación
Clasificación:
5.0
Great location, manager on site and clean facility
Will S. | Reservación
Clasificación:
5.0
Wonderful customer service, clean and safe location. Thank you Sunnyvale!
John T. | Reservación
Clasificación:
5.0
Easy process and access. We are happy we chose this facility.
Angela L. | Reservación
No se han enviado comentarios para esta ubicación.