Comentarios del cliente para Sunbelt Mfg Co Gladewater

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sunbelt Mfg Co Gladewater

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Conner P. en

Grado:

GREAT CUSTOMER SERVICE! I have rented from a lot of uhaul locations and this one is by far the best!

Tobin W. en

Grado:

No $20/day truck available here on day I rented, though 4×8 just right for my task

Ronnie T. en

Grado:

When filling an order from another store to meet the customer's request, be sure that each store is on the same page to prevent mix-ups such as the one I experienced

Donald B. en

Grado:

the young man who greeted me at the drop off site met me at the drive and guided me on where to drop the trailer which he almost had disconnected by the time i got out of the truck, now that is quick service.

David B. en

Grado:

Nothing

Amy M. en

Grado:

Perry was great with fast and excellent service to get us in our uhaul.

Dolly M. en

Grado:

Nothing at all very helpful and excellent service!!!

Pamela C. en

Grado:

El cliente no dejó un comentario.

Sean W. en

Grado:

Perry when I called him on the phone was nice and personable. I had a question and he helped from making a possible bad mistake. Awesome guy

Bradford Patrick P. en

Grado:

El cliente no dejó un comentario.

ROBERT B. en

Grado:

El cliente no dejó un comentario.

Cody R. en

Grado:

El cliente no dejó un comentario.

AMY M. en

Grado:

They were very helpful and accommodating to my changing needs.

edward M. en

Grado:

The u haul guy (in gladewater)was Super helpful and accommodating! He made special arrangements to get me in and out in a timely manner. Very professional. He was a younger guy (30's) and went to university of north Texas & his wife just had a new born. Unfortunately, i can't remember his name. I've rented from u haul a lot. This guy was the best I have ever dealt with.

DEMETRIA I. en

Grado:

El cliente no dejó un comentario.

Rudelya M. en

Grado:

El cliente no dejó un comentario.

Randy L. en

Grado:

El cliente no dejó un comentario.

david C. en

Grado:

Perry at Sunbelt Mfg Company was extremely professional & efficient. My experience could not have been better. I highly recommend this location.

LARRY H. en

Grado:

El cliente no dejó un comentario.

Clay H. en

Grado:

El cliente no dejó un comentario.

donald M. en

Grado:

Very friendly and helpful!!

Alan A. en

Grado:

El cliente no dejó un comentario.

Perry C. en

Grado:

Awesome service!

Brady B. en

Grado:

The car hauler I rented had a tire strap that was cut and wouldn't reach over the tire to the ratchet.

james W. en

Grado:

I had 3 people in town from New Mexico to help with the move. I expected to be gone about 40 minutes to get the truck. 3 hours later, and after inconveniencing my friends for THAT long, I had the truck after spending a LOT of that time on the phone figuring out how to use your app. I am an IT professional. I install software for a living. I was so frustrated with the Customer Service personnel that also did not have sufficient knowledge of the app, I decided that Uhaul has gone from my go-to place for moving trucks to the very last place. If there are simply no other choices for moving trucks, I will reluctantly rent from Uhaul again. I don't believe in rewarding businesses that do anything other than provide goods and services that actually benefit the customer, not push then to the point that they are freakin' pissed off. Trust me, me and my girlfriend were both pissed after enduring that experience. I will not subject myself to that experience from Uhaul again. If the Uhaul guy at the first Uhaul place had told me about the truck being available would have simply said that it was an unattended pick up site, I would have had time to go elsewhere for the truck. He didn't do that. After being put on hold while your rep figured out the app, I started calling around to other places in the area to get the truck, and they were closing at 2. We wouldn't have had enough time to go back to Longview before 2PM after wasting nearly an hour at the Uhaul site on the phone and looking for an on site attendant. By this time, our friends that were there to help with the move were starving. We left the site to go back to Longview to get them some lunch. My girlfriend was on the phone with your customer service all the way back to Longview and part of the way to lunch. Afterwards, we went back to Gladewater for the final 25 minutes of being put through the proverbial ringer on your freakin app. Never Again. This experience was beyond ridiculous.

Kim B. en

Grado:

El cliente no dejó un comentario.

barry W. en

Grado:

I will definitely rent from them again.

Amanda H. en

Grado:

Communicate with customers when making reservation what type of light adapter they may need to accommodate your trailers. I had an adapter, but most people probably wouldn't. I can see where that could be an issue. The gentleman at the facility was extremely friendly and helpful.

Samuel B. en

Grado:

El cliente no dejó un comentario.