Comentarios de los clientes para Sun Heat

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sun Heat

Clasificación general:

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Brian F L.
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El cliente no dejó un comentario.

Gordon G.
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El cliente no dejó un comentario.

Clyde G.
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El cliente no dejó un comentario.

ROB R.
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El cliente no dejó un comentario.

JEFF B.
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Easy to find

Michael K.
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El cliente no dejó un comentario.

STEPHEN L.
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El cliente no dejó un comentario.

cindy J.
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The trailer was not clean and one tire was low on air but the service was awesome!!

Dwight A.
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I was there almost 2 hours the uhaul was frozen in ground n the brakes were frozen on another one and when I finally got one it was almost 2 hours later.the service and people are very friendly just thought the trailer should have been ready

Stephen C.
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The mobile pick up was a difficult procedure.when we entered all information and got to the part where it said reviewing we were bumped out twice. When we called the 1-800 number we had to go through two different people before pick up was initiated. Took 55 minutes. The return process was without incident.

leo B.
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Very nice people to deal with

Dan N.
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El cliente no dejó un comentario.

Roger P.
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El cliente no dejó un comentario.

terry G.
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El cliente no dejó un comentario.

John P.
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El cliente no dejó un comentario.

Gerard K.
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El cliente no dejó un comentario.

Barry M.
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Not much

shirley S.
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Tires was in terrible shape, should have not been driven, we missed 2 days of our moving as had to drop trailer off for tire repair, should get reimbursed for those 2 days.

shirley S.
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Prefer to have someone help hook the trailer to the truck.

Donald B.
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Friendly people taking care of your Gander operation.

CARSON H.
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El cliente no dejó un comentario.

Stephen S.
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A $20 fee for confirming that you dropped off the truck? Seriously? That's utterly ridiculous. Someone is going to visually confirm that the truck is in good working order before they rent it to the next person anyways. The pictures that a customer provides does not do justice to a visual inspection by a u-haul rep. Why should I have to pay for someone to do what they are already doing and have been doing all these years. They are getting hourly pay, isn't that enough? Feel free to contact me (709)-763-1180.

Jerome P.
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Doesn't need any improvements at this location. Staff are excellent and great to deal with. Way better than service at a big dealer in st.johns where I had rented before. A+

Michael B.
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Inspection on the trailer was not complete, 3 of the four tires were low, one was flat. didn't discover it till I was on the road, but it didn't make a difference, it was the only trailer available.

Jeff T.
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I was quite satisfied with the service from beginning to end.

bob D.
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El cliente no dejó un comentario.

Ian S.
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Friendly and knowledgable staff. Took the time to ensure I understood the hook up and safety features of the trailer. Will use again and recommend to a friend.

Charles R.
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The lady behind counter ,was a rude character ,also charge me 25 dollars to fold 8 rented blankets the other 4 were still folded in the bag. That is a rip off. Charles Reid 519 577 8591

David T.
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GR8 service, hassle free rental experience Thanks

Kieth N.
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El cliente no dejó un comentario.

Brent H.
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Not the unit ordered. None of the extras ordered. Truck fuel light was on empty. Lucky to have made it to gas station. Very poor.

Robert M.
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El cliente no dejó un comentario.

barry R.
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not a very nice place to do business .gave me a truck covered with snow and ice.. i dont think this was very good i would not have taken the truck only i was stuck .

Daniel P.
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The inside of the vehicle was dusty and smelled of nicotine. The floor area was full of gravel. The front right low beam headlight was blown and the engine light was on. The cargo area was not swept clean and had small amount of paper debris. The vehicle ran well but lacked power on the hills.

josiah G.
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Lack of equipment often requires to use sub optimal vehicle or results in requirement for significant extra travel / location changes to pick up vehicles. Reservations almost always require adjustment/ change with/by local agent to find a reasonable solution due to equipment shortages

Ben F.
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When I showed up the trailer was there as I had dropped by days in advance to book it. The unit was frozen into the ice in the parking lot. Two of the wheels and hitch. The adjustment knob used to secure the trailer to the ball was seized up and I noticed one flat tire. I reported it to the dealer and was told to take it to a repair shop and U haul would pay for the repair. We,my son and I chopped it out of the ice,freeded up the hitch and hooked it to my truck with no help from the dealer. Then we took it to the tire repair place to discover both tires on that side were flat. Finally the repair was completed putting us three hours behind schedule and rotten dirty after all this process. I am totally disgusted with the service and help I didn't get here. Never was I asked or showed the proper procedures for operation of the unit. I am a regular yearly customer and think my next visit should be on U-Haul as a way of keeping good customer relations. I spoke to the district manager who was upset at the lack of help from the dealer and offered a discount. That's not good enough and I expect a call back to discuss this further.

Gary J.
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El cliente no dejó un comentario.

Terry H.
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El cliente no dejó un comentario.

leo B.
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El cliente no dejó un comentario.

Steven L.
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El cliente no dejó un comentario.

JIM H.
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El cliente no dejó un comentario.

Lana M.
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El cliente no dejó un comentario.

roger T.
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El cliente no dejó un comentario.

leslie G.
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Great experience. No problems what so ever

Colten E.
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I used the U-Haul for 1 day and was billed for two.

Todd G.
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Service Rep never did a walk around, check the mileage, or the fuel level, just got me to sign the paper and gave me the keys.

bob D.
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Excellent customer service. Friendly and helpful.

carmel C.
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El cliente no dejó un comentario.

Sonia T.
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Nothing. Very friendly, efficient service. Would definitely recommend.

Lee I.
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El cliente no dejó un comentario.

mark B.
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Trailer was full of dirt. Ratchet for the straps stuck and were a pain to release.

bianca S.
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I requested an 20feet and they gave me an 26 feet. With the toll dull behind we had to drive an 53 feet. They never told us that we needed a proper license for something big like that . The police arrested us.... hopefully the man was very nice with us and let us finish our trip back home. Plus, it cust us 1000$ in gaz because of the size of the truck and we also had to pay an extra for the ferry. We had to drive 1hoir to get the toll dull , it was not at the same location as the truck. I have to move a lot because of my work, and I will never use U-Haul again... I lost money and time because of there system ...

Natasha S.
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The center console was dirty! And the truck was really ruff driving! That they may need someone to look at but over all it was good!

tracy F.
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El cliente no dejó un comentario.

Burt H.
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El cliente no dejó un comentario.

Connie P.
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El cliente no dejó un comentario.

Peter R.
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El cliente no dejó un comentario.

Dave H.
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El cliente no dejó un comentario.

Delavin B.
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El cliente no dejó un comentario.

Angela C.
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Would recommend the location but not the equipment

Paul M.
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El cliente no dejó un comentario.

Roger F.
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El cliente no dejó un comentario.

Samara P.
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El cliente no dejó un comentario.

Darleen B.
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El cliente no dejó un comentario.

LEE B.
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El cliente no dejó un comentario.

RICHARD S.
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This location does not realize that it is their responsibility to do a pre trip and post trip inspection of equipment. My trailer had no left indicator and no one around to fix it. So I went to swap it for the other 5x8 trailer but it had a flat tire. This location is under the impression that it's the renter's obligation to inform them of defects or "how will we know?" I had to take the trailer with inoperable indicator. Not good.

Alden M.
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El cliente no dejó un comentario.

Bonita K.
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Booked the truck at one location but had to go across town to retrieve the truck. With over 2 week notice, the truck could have been at the booking location because the pick was at noon on a Friday. The truck windshield was covered in snow, with a snow pile in front of it and it was parked close to another truck. All these factors made retrieving and moving the truck a hassle. Therefore, in future, I suggest having the truck readily and easily accessible .

Marisa L.
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El cliente no dejó un comentario.

Bryan O.
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El cliente no dejó un comentario.

RYAN H.
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El cliente no dejó un comentario.

Cyril L.
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El cliente no dejó un comentario.

Vickie K.
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El cliente no dejó un comentario.

Corey B.
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Nothing everything was great thanks guys !!

BEN F.
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El cliente no dejó un comentario.

paul D.
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El cliente no dejó un comentario.

Tracey C.
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El cliente no dejó un comentario.

Corey B.
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El cliente no dejó un comentario.

Sharon B.
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El cliente no dejó un comentario.

STEVE P.
Clasificación:

was only supposed to be charged for 1 day and got charged for 2

CARMEL C.
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Be sure that when a rental is confirmed that it not be promised to another customer. If the Sun Heating employee had not been persistent with your company, I may not have gotten the rental on the day that I needed it.

TYLER H.
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Top notch customer service keeps me coming back to uhaul and this location in particular. Has worked very well in satisfying my needs for short term storage and moving. Cheers.

MYRTLE A.
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El cliente no dejó un comentario.

Mrs B. O.
Clasificación:

Even though had pre booked I was still overcharged and moving blankets were not in truck as pre ordered!! Personnel at Sun Heating (UHaul rep) not friendly! But the fantastic customer service at the Nova Scotia 1 800 number quickly reimbursed me for the overage.

Kevin M.
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Next time they need to make sure it is swept out before the next rental takes over.

sheila C.
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Let me know you charge 100. To clean it and also. I picked up from Gander instead of Lewisporte. He said lesser gas n mileage due to pick up . 5/8th of a tank picking up . Half going back n still charged 88.00 gas!!

Calvin A.
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El cliente no dejó un comentario.

Leroy C.
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The dispatch person on the phone from NS was very good and helpful , the service at Sun Heat was professional plus the trip from NL to NB was trouble free thank you u-haul Leroy and Debbie

Leo B.
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El cliente no dejó un comentario.

Heather S.
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El cliente no dejó un comentario.

AHMED A.
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El cliente no dejó un comentario.

Justin G.
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Everything was excellent..friendly and helpful staff.

BRUCE T.
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They don't seem to have much inventory, but a big improvement over the last uhaul agent here.

jason A.
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El cliente no dejó un comentario.

CHARLES K.
Clasificación:

The personnel at Sun Heat were very accommodating. The truck had some transmission issues which I was aware when I took it. All I needed was something to get me around town while I was at a provincial conference but there was no car rental agencies that could offer any vehicle. I had seen smaller U-Haul's advertised but the 27' was the only one available. It turned out to be talk of the conference especially when we gave the Minister of Municipal Affairs and Environment Eddy Joyce a ride to the supper on Saturday night. With the little mileage we put on the truck it ended up cheaper than renting a car.

Jennifer B.
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El cliente no dejó un comentario.

jancke P.
Clasificación:

El cliente no dejó un comentario.

steven H.
Clasificación:

El cliente no dejó un comentario.

DON H.
Clasificación:

El cliente no dejó un comentario.

Tracey R.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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