Comentarios del cliente para Sun Emission 4475

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sun Emission 4475

Grado total:

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LINDA E. en

Grado:

I think their should be two people working at this location. One should be focusing on uhaul only and the other person on the emissions.

Suwannee B. en

Grado:

Upon entering the cargo van it smell like shit was soaked in da seats it was very dirty from da front 2 da back sticky as well I did call it in 2 report it as well was suppose to get compensated for it but haven't hard anything about it if I didnt have 2 make dat run I would of left it there and not moved it I bought air freshener and sprayed seats and placed towels on it but I know next time 2 verify b4 business closed

Delricus P. en

Grado:

El cliente no dejó un comentario.

ahmed h. en

Grado:

They charged me for double rent , I said no I only rented once today, they fixed it but it took a long time. I will never use this location again

Antonio L. en

Grado:

El cliente no dejó un comentario.

Trenesia H. en

Grado:

Have more trucks for more customers but overall perfect location

joe d. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

Get rid of the Indian guy he is very rude

Angela N. en

Grado:

El cliente no dejó un comentario.

TRAVIS C. en

Grado:

Train personal on how to handle issues when they arrive. I was returning to truck I rented which happens to be at a gas station so I had gone inside to pay for my gas. When I came out to pump the gas a guy returning a trailer hit the rear of the truck I had rented. The agent that was working for uhaul did not have a clue on how to fill out a equipment to equipment damage report. I called the insurance company because of us that had rented from uhaul had both purchased the insurance. Insurance company said in was an in-house claim and that the agent needed to file the report. Took me over an hour to get the truck returned.

Josephine M. en

Grado:

All was great and the person at the location was the nicest, most helpful UHAUL person ever!!!! Couldn't have been a better experience.l

Steven S. en

Grado:

Truck was clean but needs to be maintained better.

Jammie A. en

Grado:

El cliente no dejó un comentario.

bernard b. en

Grado:

N/A

Gary L. en

Grado:

El cliente no dejó un comentario.

Tracie S. en

Grado:

Excellent service. Frindly service provider. Quick service. Accomodated me at the last minute

CHERYL B. en

Grado:

El cliente no dejó un comentario.

Nathan K. en

Grado:

El cliente no dejó un comentario.

Helen C. en

Grado:

El cliente no dejó un comentario.

tamika r. en

Grado:

El cliente no dejó un comentario.

Jackie O. en

Grado:

El cliente no dejó un comentario.

LORENZO J. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

El cliente no dejó un comentario.

Brandon R. en

Grado:

I was over charged. The traffic in Atlanta caused me to be late and they’re trying to charge me an additional $100. I wont NEVER recommend this location to anyone!

Aurelia D. en

Grado:

El cliente no dejó un comentario.

Wesley H. en

Grado:

El cliente no dejó un comentario.

Brandon R. en

Grado:

El cliente no dejó un comentario.

NICOLE I. en

Grado:

El cliente no dejó un comentario.

VERNON T. en

Grado:

El cliente no dejó un comentario.

Tawana H. en

Grado:

El cliente no dejó un comentario.

Chanell B. en

Grado:

El cliente no dejó un comentario.

Wilfredo T. en

Grado:

Employee very polite, helpful and professional

Michael H. en

Grado:

The attendant purposely charged me for gas and I made sure it was bck where I got it. I will never use this uhaul location ever again.

Tanesha S. en

Grado:

Back of the truck was completely filled with dirt and leaves. took the truck right back to location

Clifford P. en

Grado:

Cool guy. Will make my permanent spot for rentals going forward.

Carlotta S. en

Grado:

Said my charge was $47 but charged my card $54. I need to know why. I paid cash to fill with gas so no extra should have gone on my debit card. $53.99 instead of $47.04. Rented for 4 hours and was back in 2 1/2 hrs.

Johnie M. en

Grado:

El cliente no dejó un comentario.

LORENZO J. en

Grado:

El cliente no dejó un comentario.

stancil c. en

Grado:

I was disappointed because of the way it took the time it took it cost me more money for my pickup that I had services for that day I was really disappointed service the computer went down to cause more problems for a lot of people that's my comment for today

Garlantric E. en

Grado:

El cliente no dejó un comentario.

RONNIE A. en

Grado:

Great Customer Service as usual!

Sonya M. en

Grado:

El cliente no dejó un comentario.

Raymond M. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

El cliente no dejó un comentario.

Thelma M. en

Grado:

El cliente no dejó un comentario.

Clayton W. en

Grado:

Excellent custo.er service and a willingness to go beyond his lot to suit my moving g needs..

John T. en

Grado:

No a/c. Fan would not come on but windshield fogged up needing HEAT in 89° Atlanta. It was a long 300 mile round trip. Driver side rearview mirror would not stay up; only showed pavement. We had to duct tape it into operation. I assumed it was adjustable so I loaded the truck before realizing the problem. The 2-inch thick driver's side door gasket fell on me as I was getting out. The engine ran rough and I was happy that I made my journey since I had the full truck. Very poor gas mileage. My previous Uhaul truck at another location a week ago was great. This one could not have been previously checked.

khourtnea B. en

Grado:

El cliente no dejó un comentario.

JEROME L. en

Grado:

El cliente no dejó un comentario.

John J. en

Grado:

El cliente no dejó un comentario.

Janet G. en

Grado:

Professional custome service and manager / staff. Thank you!

JAMIE C. en

Grado:

He was awesome!!!!

Thomas K. en

Grado:

El cliente no dejó un comentario.

LORENZO J. en

Grado:

El cliente no dejó un comentario.

RONNIE A. en

Grado:

Great Customer Service and great Truck!

JAMES D. en

Grado:

El cliente no dejó un comentario.

Noel J. en

Grado:

El cliente no dejó un comentario.

Ellen Y. en

Grado:

El cliente no dejó un comentario.

Debbie M. en

Grado:

El cliente no dejó un comentario.

Breonna W. en

Grado:

Very rude, aggressive and assertive. Something isnt right with the business. Something illegal is going on for sure.

Micheal A. en

Grado:

It's my first time renting from Uhaul i was very happy with their services I'll be back

Naderge M. en

Grado:

Very professional!

Douglas D. en

Grado:

Have the vehicle full of gas, not 7/8

Nicole T. en

Grado:

Great customer service!!

Elke W. en

Grado:

El cliente no dejó un comentario.

bianca b. en

Grado:

By far the dirtiest Uhaul I've ever used! Disgusting!!! Dirt, things spilled all over. This Uhaul has the experience of never had been cleaned... ever!

Theresa M. en

Grado:

El cliente no dejó un comentario.

Prince O. en

Grado:

Great service provided young brother and owner

Carol S. en

Grado:

Attendent was very professional. Explained dents on truck and everything.

Latitia C. en

Grado:

El cliente no dejó un comentario.

irvin g. en

Grado:

Only thing was not working was the A.C

Elissa W. en

Grado:

Thanks so much for helping me.

Gregory B. en

Grado:

El cliente no dejó un comentario.

Danny M. en

Grado:

Not a thing, this was a great rental location and the service was quick and friendly.

Charles V. en

Grado:

Did not have a one-way truck ready for us. We were on a tight schedule to pick up materials at a certain time so the timed reservation was important to us. The guy was more concerned about his emissions customers without a reservation than us that had a timed reservation. He canceled our original reservation and rented us a truck that we had to bring back to same location which now cost us more money and more in gas. And the truck left us stranded 3 times on the highway. Called customer service to get price adjustment at least back to my original contract price and for the $50 reservation guarantee but get put on perpetual hold. This was the worst rental experience I've ever had and not what I expected from the UHaul name.

Cassandra J. en

Grado:

Nothing the guy there he awesome my visit there was great

Calvin B. en

Grado:

El cliente no dejó un comentario.

Jerome H. en

Grado:

The vehicle i rented had a very bad missfire going on. This probably cost me more money in fuel than if it was running correctly. I could smell raw fuel from the exhaust. Because of time restraints and other people waiting on me i could not return to exchange the vehicle. There was writing on the windshield dated back to last year where it was impounded. Everything else was very good. Friendly customer service and quick/easy transaction. I would definitly rent from Sun Emission again. I would not be in such a rush next time.

Tina T. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

1. Prior to rental I found myself needing a trailer at the very last minute so I called U-Haul customer service and the woman who helped me I believe her name was Andrea was exceptional. She helped locate the trailer that I needed at a location that was convenient to me and still open after 6 p.m. she informed me that by making the reservation over the phone that the unit would be ready for me to pick up. I ended up being at the U-Haul facility for over 35 minutes. Maybe I misunderstood what ready to be picked up meant. 2. Rented me a ball hitch for $5 a day only to find out that it was never charged on my Uhaul contract but as part of his individual business which relieves Uhaul of any liabilities however I seriously doubt if something failed he would warrant his equipment. Shaft on the ball holder was way too small for my receiver after informing the gentleman the make and model of my truck prior to rental. Because of my personal time constraint I opted to use what he had offered me just to get me to Home Depot where I had to spend $30 hours to purchase an adapter and a reliable hitch pin because the pin that he provided was resemblance of a coat hanger what was not any thicker than number 9 wire. 3. Through all of this so far the gentleman never left his office to come out and do a trailer inspection nor did he advise me on how to hook the trailer up to the vehicle and obviously he didn't help lifting the trailer onto my truck. This is very important for everyone to know that some U-Haul trailers do not have jacks and that should be indicated prior to rental. The 6 by 12 cargo trailer is pretty heavy and pretty awkward to manipulate by oneself. 4. I did not know that the trailer was not supposed to have a jack so the very next morning I called customer service and asked about it in which I was transferred to the Roadside Assistance Department and the person explain to me that it's standard for the trailer to not have a jack. At that time while I had someone's attention I inquired about turning the trailer in within the time frame of 29 hours vs 24. I asked the representative if they would prorate the extra hours or would I be charged a full extra day. The answer was that my contract can be modified and I would not be charged the full extra day. I was then transferred to a different customer service representative to begin the contract modification only to find out at the time I had spent on the phone with the previous representative was all false information. So the last representative informed me that once you're over 24 hours you will be billed for an additional day. These types of inconsistencies and information leaves a bad taste in one's mouth. Not to mention the lack of assistance from the facility who rented me the unit. It took me an additional 35 minutes to wrestle that trailer onto the hitch rented to me that was too small. The trailer was parked facing a gas pump where I had to park perpendicular to the trailer because of the to

Gloria O. en

Grado:

El cliente no dejó un comentario.

RONNIE A. en

Grado:

Best Customer Service and best Trucks in Henry County!

LORENZO J. en

Grado:

El cliente no dejó un comentario.

MALISA T. en

Grado:

Great service.

MICHAEL K. en

Grado:

El cliente no dejó un comentario.

Rick G. en

Grado:

El cliente no dejó un comentario.

Jose A. en

Grado:

Great service. A very well detailed explanation of options. Keep up the good work.

RONNIE A. en

Grado:

Great Customer Service provided during this visit to U-Haul!

Harold W. en

Grado:

There was a mechanical problem with the unit. The Tow/Haul status would not turn off when you push the button on he end of the stem like it normally will with these results. This made thevehicle annoying to drive and undoubtedly increased the fuel consumption. The cargo door was also harder than normal to pull down. Perhaps it needs lubrication?

Stella a. en

Grado:

Excellent service from Cedric. Very polite; acknowledgement and greeting upon entering facility; thorough inspection of vehicle before and after rental.

Edla A. en

Grado:

El cliente no dejó un comentario.

Darryl H. en

Grado:

El cliente no dejó un comentario.

Dwight D. en

Grado:

El cliente no dejó un comentario.

Janet C. en

Grado:

Verbal communication was poor at this location. The rental agent should clearly communicate all terms of the rental agreement to the customer before asking them to sign it. ALL terms. Accurately. There should be no surprises to the customer, no charges on the final receipt that were not made clear to the customer beforehand or that are different from what the customer was told.

JAMES D. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

The truck was clean however had mechanical issues. The trucked leaked oil onto my driveway.

. en

Grado:

Cedric was very professional and with extreme customer service skills.

Larry S. en

Grado:

Had no expectations, upon arrival was asked to finish my registration on line. The customer service was friendly and offered to help finish my registration. After returning from my activities with the truck, returning the truck was made easy by the customer service. I was pleasantly surprised with my visit to this location.

Nancy C. en

Grado:

The pickup was very quick and the agent was incredibly nice and helpful. Believe he told us he was the U-Haul agent that opens the facility. Delivery was different the attendant was not friendly at all and was very rude, and lazy!

TeAuntay H. en

Grado:

The man at this location was VERY rude. He made me load the dolly I requested myself after letting him know I have severe back problems. I would NOT advise anyone to rent from this location