Customer Reviews for Sun City Auto Service
(U-Haul Neighborhood Dealer)

540 comentarios

10014 W Santa Fe Dr   Sun City, AZ 85351

(623) 583-7779

Horario

  • Mon–Fri
    7:30 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(623) 583-7779

10014 W Santa Fe Dr
Sun City, AZ 85351

Servicios en esta ubicación:

Horario

  • Mon–Fri
    7:30 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Damon C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JaBrya P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy L. 
Clasificación:
3.0

Manager seemed indifferent and less then informing about the rental. However the manager at return site (Lincoln City Oregon) very accomading and helpful.

KIM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hollie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisela D. 
Clasificación:
5.0

Gentleman in the office was very friendly and helpful with my issues in getting the mobile check-in app to work. Additionally, upon check out, the app charged me an extra day despite the fact that I was still within the 24 hour rental period and it was really refreshing when the gentleman believed me and adjusted the bill without questions when I said I called the day before to advise the office that I will need to keep the cargo van the full 24 hours (instead of the 8 hours originally reserved) and if there was any additional action on my part.

Souban H. 
Clasificación:
4.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

It would be helpful if the truck cab had enough storage behind seats to store coats and purses. The service was great.

Laurie A. 
Clasificación:
2.0

The place is fine but the truck itself was very old and did not have any AC and when its 96 degrees. outside is not good that info needs to be communicated prior to purchasing .

Tomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domingo R. 
Clasificación:
5.0

Thank you to Sun City Auto Service for making the transaction painless and easy.

Peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karalyn N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Marsha B. 
Clasificación:
5.0

Locally owned and operated, highly recommended!

Phil G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken I. 
Clasificación:
5.0

Very easy to work with. Great customer service

TAMARA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

NEIL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda S. 
Clasificación:
5.0

It was a great experience and the trailer worked perfectly for transporting our golf cart.

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENYNE O. 
Clasificación:
1.0

Rented a 15 foot truck today to get some lumber at Home Depot. Drove a total of 8 miles - return trip - total. The gas gauge didn't move. When I returned the employee checking the vehicle said "you're good to go" as he got out of the cab. So I presumed all was well with no additional charges. Yet we received an invoice after the fact that showed an $11 two-gallon gas charge. So (a) I was apparently not good to go as the employee assured me, and (b) it appears the truck gets 4 miles per gallon?? Really UHaul? Do better...the days of nickel/diming people for phantom gas charges is over. I would not rent from them again and recommend anyone else confirm everything in writing before leaving the store. Sad that a $50 truck rental also gets a 20% added charge after the fact. If they had felt the gas gauge was in fact at a different reading (it wasn't) I should have been told.

ANDREW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD CHARLES M. 
Clasificación:
5.0

NOTHING. IT WAS PERFECT.

brittany C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jessica C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

Sun city auto is my preferred shop for my moving needs staff here always polite and courteous and friendly. Gracias

anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
5.0

Great truck. Thank you so much

LINDA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evone B. 
Clasificación:
4.0

Instructions given for returning equipment when you are going to be closed.

Jerry M. 
Clasificación:
5.0

Will rent from this location again. Friendly and efficient. Many thanks!

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

Great service

Laurie A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kasiah H. 
Clasificación:
5.0

Very accommodating and communicative

Jerry V. 
Clasificación:
5.0

You can have more 26 foot available for out of state. I had to take a 20 foot and a 6 x 12 trailer and still didn't take everything. I have to come back and rent some more equipment to take the rest of the stuff. Very disappointing. It's a 1800 mile drive.

Lee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilma N. 
Clasificación:
5.0

The owner of Sun City auto is excellent. He explained everything about the rental. Was very courteous. I would recommend him highly.

TOM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
2.0

I was charged for gas when I feel I filled it to where it was. I feel ripped off. I will never go back there. And I won't recommend it!!!

DONNA K. 
Clasificación:
5.0

Gentleman behind the desk was super nice and helpful. There was a small charge that should've been there or dropped it off, and he quickly removed it. We really do like uhaul.

CATHERINE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin M. 
Clasificación:
2.0

No dolly when requested one and rented one with mobile app. Also no way to get one due to location being closed.

Cameron W. 
Clasificación:
1.0

Regarding the Uhaul itself: The vehicle was brand new, less than 1000 miles on the odometer. The vehicle was in poor condition, with an alignment issue so problematic, the steering wheel had to be canted roughly 30 degrees for the vehicle to drive straight. The vehicle damage was not marked or properly documented. Regarding the location: The people at this location were highly unprofessional and rude. A man called to confirm equipment rental approximately 10 minutes before pickup and confirmed all equipment was available, and upon arrival, did not have the furniture dolly I paid for. I was not reimbursed for this item. The individual was rude and acted inconvenienced by my arrival and having to help me because it was close to closing time. When I came to drop the vehicle off, the office was CLOSING 10 minutes early and employees were walking out. He said, “just drop the keys in the box” and left. Overall, this experience was so poor I would never advise someone to come to this location or rent a Uhaul from here. I will never use this location again.

Adam M. 
Clasificación:
5.0

This U-Haul location was very clean and well maintained. The staff was very knowledgeable and the drop-off was smooth!

Vinu N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline G. 
Clasificación:
3.0

Was mobile pickup no interaction

Drake B. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONNIE M. 
Clasificación:
5.0

This was the best, easiest u haul service I have ever used. I will definitely be back and I am positive I will be reccomending to friends. All businesses should treat their customers this well. Gracias.

MEREDITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaryl L. 
Clasificación:
5.0

Very helpful and friendly.

KENNETH K. 
Clasificación:
2.0

El cliente no dejó un comentario.

Leon S. 
Clasificación:
5.0

They had my reservation. It was a quick process. The cargo van was very nice and in good condition.

Mary Lou H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Velda C. 
Clasificación:
5.0

He could of not been more friendly or helpful. For the first time I can say that the renting of a truck was a pleasant experience. Thank you so much.

Elias V. 
Clasificación:
5.0

Originally started off a a bad Uhaul experience with another location, but Rawy made it so great, quick and friendly service. Thanks so much!

JENNIFER M. 
Clasificación:
5.0

Very Good Rental Facility, pleasant counter personnel, had available accessories needed to move our stuff. Will use again if needed.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA O. 
Clasificación:
1.0

Keys were hard to find. Parking of vehicle was terrible and made it difficult to get out without a backer.

Andrew S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Warren G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL H. 
Clasificación:
5.0

I think that all the information you need should be provided and finished before arrival. (Like additional contact information, Drivers License photo, etc.) Also, having a checklist before returning too. (Like you will be taking photos, etc.)

Scott M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALICIA B. 
Clasificación:
5.0

Very nice people to deal with will rent again

Daniel K. 
Clasificación:
5.0

Very courteous

bea W. 
Clasificación:
5.0

This is the best place to rent a Uhaul in sun city. Close and convenient. Friendly, customer oriented. Can always get me what I need.

STEPHEN J. 
Clasificación:
1.0

Smile for your customers, be polite, be helpful, not make them feel completely unwelcome.

Amanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYRIACUS N. 
Clasificación:
4.0

Computer system not very friendly. Store manager kept doing the process and it wasn't working. Had to call someone to get a work around. He did well.

Christopher S. 
Clasificación:
5.0

Extraordinario servicio al cliente

Vincent F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

It went so easy other companies should follow u-haul lead kudos to the owner everything worked perfectly

DANIEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT W. 
Clasificación:
1.0

People were rude and there was no customer service. They asked for me drop the truck off early and were rude at check in.

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron D. 
Clasificación:
4.0

El cliente no dejó un comentario.

gerald B. 
Clasificación:
5.0

I have rented several times from here and the staff is always friendly and helpful!! They are my go to place to rent! They get in and out and on your way! I would recommend rented from them !!

Kristina P. 
Clasificación:
5.0

This is an automotive repair business that also manages Uhaul rentals. It's difficult to locate as there is only one small Uhaul sign hanging from a pole in the parking lot.

Wesley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY W. 
No se han enviado comentarios para esta ubicación.

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