Customer Reviews for Sum Storage
(Distribuidor de U-Haul del vecindario)

246 comentarios

518 E Fleming Dr   Morganton, NC 28655

(828) 475-1193

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • 7/9/2022: 9:00 a. m. - 1:45 p. m.

Servicios en esta ubicación:

Contáctanos

(828) 475-1193

518 E Fleming Dr
Morganton, NC 28655

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • 7/9/2022: 9:00 a. m. - 1:45 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M. 
Rating:
5.0

The people that work there are both courteous and professional people friendly talk to you treat you with respect explain everything to you tell your prices and your mileage and the difference of your price in your mileage before you even get in the truck yes I would recommend friends and family and anyone to rent from U-Haul

wardell W. 
Rating:
3.0

Nothing

edward B. 
Rating:
5.0

The people that work at that location were professional and friendly and respectful

wardell W. 
Rating:
3.0

I had to go to 2 different locations to find my reservation. The location I ordered it didn't have the truck so they sent me to another location where it was transferred. It would have been nice to know this before wasting time on an already very busy day.

Ricardo G. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

RANGER WAS SUPER EFFICIENT AND KNEW HIS JOB!

ANGIE H. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

The lady at the desk was very friendly and helpful. I added my daughter Stormie to the contract as a driver and she asked how to spell her name so she got it correct!!! (People almost never do that and usually spell her name wrong. 10/10 would use again.

ClaraJane R. 
Rating:
5.0

Always good and Professional Service!

BENNETTE R. 
Rating:
5.0

This facility has always been excellence in Motion in my opinion!

BENNETTE R. 
Rating:
3.0

Even though the attendant received driver's license to check out rental, she still misspelled customers last name. Was informed of mistake, but did not make an effort to correct. Minor error, but could possibly lead to confusion somewhere down the line. Young attendant (Ranger?), who helped located and attach trailer to customers vehicle was very helpful, knowledgeable and polite individual! Seemed like a very good employee! Thank you

william M. 
Rating:
5.0

Simply awesome!

BENNETTE R. 
Rating:
5.0

Best place to rent a Uhal! Great service! Great people! Sum Storage is my go to for all our Uhal needs!

Madison C. 
Rating:
5.0

well run facility! great customer service!

BENNETTE R. 
Rating:
5.0

Customer did not leave a comment.

Janeva F. 
Rating:
5.0

Very friendly staff with quick and easy pickup and drop off.

Lee A. 
Rating:
5.0

They even hooked it up and I'm hooked it for me. I'll use them again.

Michael M. 
Rating:
3.0

Customer did not leave a comment.

Peter H. 
Rating:
5.0

No comment

William M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Absolutely wonderful experience. New truck, well maintained trailer, already hooked up and ready to go. Couldn't be happier. Great customer service communication. Great Big "Thank You".

David M. 
Rating:
5.0

Cost is not readily apparent. need to go over actual cost before rental is completed

CATHY R. 
Rating:
5.0

Top notch!! Great service!!

BENNETTE R. 
Rating:
5.0

Great customer service, easy to work with, very willing to accommodate needs, uhaul clean and had many choices to pick from in size to fit need of mover!

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

Bobby P. 
Rating:
5.0

always efficient service....trucks are clean! goes out of the way to help!

BENNETTE R. 
Rating:
5.0

The location was the reason I still rented from uhaul. It was piss poor customer service from uhaul directly that had me not wanting to rent from uhaul. I called 4 days in advance and set up a motorcycle specific trailer rental at that exact location BUT uhaul then had me at another location then when I showed up, I was told my reservation was 20 minutes further away than I originally reserved it for 4 days earlier. Your email, phone rep, and website all guaranteed that the trailer would be there at the specific location at the time I needed to pick it up, then when I showed up uhaul expected me to be ok to travel to another city 20 minutes further away to pick up at the same time. I was ready to rent from sunbelt when the dealer at this location stepped up to find a trailer locally and offered a discount. If it wasn't for her quick thinking and urge to make a sale, I wouldn't have spent money with uhaul at all. You need to get your shit together when it comes to rentals. I shouldn't be expected to change my plans and pick up place when I called in 4 days prior, tell the exact location I want to pick up at (with trailer there in stock according to uhaul website and phone rep), and have a guarantee that it will be there for me. Especially when gas is almost $4 and common sense says someone will pick this trailer up with a larger suv or truck, maybe don't tell them the pick up is another couple gallons of gas away when you gurantee it at a location.

Charles M. 
Rating:
5.0

Very impressive.

ted S. 
Rating:
5.0

Fantastic Services- 100%

tracey J. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Kim was very courteous and helpful, my second time renting at this location

BARRY W. 
Rating:
5.0

Nothing. It was perfect. Thanks

richard G. 
Rating:
5.0

Excellent customer service and made renting the truck easy and quick. Will definitely use them again.

Joshua S. 
Rating:
5.0

Nothing. The experience I have at this location is always top notch. The awesome woman who works the desk is amazing and always makes sure the equipment is taken care of, in the best shape possible, are clean and tidy. She makes sure any and all information I need is discussed and understood. The area is well maintained and perfect. This is the only location I will go to for all my U-Haul needs. Highly recommended!

Xhavier Q. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Customer did not leave a comment.

charles S. 
Rating:
5.0

Customer did not leave a comment.

Katelyn O. 
Rating:
5.0

Customer did not leave a comment.

Katherine M. 
Rating:
5.0

The owner even hooked up the hitch, and jumped my car. He is awesome and I will use again.

Michael M. 
Rating:
5.0

The folks at Sun Storage are the best. Clean facility, very helpful staff. Would definitely recommend to anyone needing uhaul help.

Mikela R. 
Rating:
5.0

Customer did not leave a comment.

mark T. 
Rating:
5.0

Super easy drop off. Very friendly and helpful.

Evelyn A. 
Rating:
5.0

Provide a lock is part of the rental that can be returned along with the trailer instead of trying to sell it better customer service

Jandrew K. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

NOTHING! trucks are always clean and service is GREAT!

BENNETTE R. 
Rating:
5.0

Customer did not leave a comment.

dalton A. 
Rating:
5.0

I've been to this location several times to rent a motorcycle trailer. Every single experience has been an easy, smooth, and fantastic experience. The lady at the counter is always knowledgeable, courteous, professional. HIGHLY RECOMMENDED!

Xhavier Q. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
5.0

The equipment was clean and well-maintained and Kim was kind enough to wait after hours for me to get there to pick up a trailer that I needed which was above and beyond I always get great service from this location!

BENNETTE R. 
Rating:
5.0

Customer did not leave a comment.

ALVIN W. 
Rating:
5.0

Sum Storage is a nice place, clean and professionally managed by Kim.

ZANE G. 
Rating:
5.0

I have used this office several times for my uhaul needs. Every time, the service was flawless. The charges were exactly as quoted. The pick up & drop off was very convenient and Kim was super helpful!!! Will definitely use them again!

RHONDA H. 
Rating:
5.0

Customer did not leave a comment.

ALEX S. 
Rating:
5.0

Customer did not leave a comment.

BARRY W. 
Rating:
5.0

I had a uhaul reserved for another place the day of my move it was alot closer to my house and I had to drive longer just to pick up the uhaul. I got the text the day of my move which would of been nice to know couple days prior so I could of planned accordingly besides finding out an hour before my reserved time trying to figure out what's going on and where to pick up the truck. It also cost me an extra 10 miles in gas I wasn't planning. The location I picked up my uhaul was very nice and polite and the process was easy

Lisa C. 
Rating:
5.0

Location is easy to get to & very clean. Follow up was excellent

Brenda F. 
Rating:
5.0

Great, as always, thanks!

EDWARD D. 
Rating:
5.0

Customer did not leave a comment.

Rhonda H. 
Rating:
5.0

Always a pleasurable experience even down to scraping the parking lot during the inclement weather

BENNETTE R. 
Rating:
4.0

Customer did not leave a comment.

Samantha F. 
Rating:
5.0

Sum Storage is the best!

Angela H. 
Rating:
4.0

Customer did not leave a comment.

STANLEY C. 
Rating:
5.0

Sum Storage was great to work with! Kim is amazing with great customer service!

antwan H. 
Rating:
1.0

My booking was changed last minute from Lenior to Morganton which caused a ton of frustration and wasted time since I wasn't notified of this change. I will be emailing customer services to request a refund.

LIZ K. 
Rating:
5.0

Always excellent service!

BENNETTE R. 
Rating:
5.0

Customer did not leave a comment.

Allen F. 
Rating:
5.0

Customer did not leave a comment.

DANNY C. 
Rating:
5.0

Customer did not leave a comment.

DIANNE H. 
Rating:
4.0

The truck we rent had no tail lights. It had back up lights. We were driving in the evening. Hope this gets fixed.

CHARLES Y. 
Rating:
4.0

Customer did not leave a comment.

Goran P. 
Rating:
5.0

Can't think of any changes needed to improve the process. Everything went well.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

KIRK H. 
Rating:
5.0

Kim is excellent at accommodating my short notice storage unit requirements. The units are very clean and the open spaces make it easy to drop off equipment. I highly recommend SumStorage to anyone needing storage near Morganton.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

VONDA S. 
Rating:
5.0

We cannot think of anything. Customer service was excellent

ROSE C. 
Rating:
5.0

This is a first-class operation facility! Always goes above and beyond to help!

BENNETTE R. 
Rating:
5.0

Nothing you guys are awesome!

KATIE T. 
Rating:
5.0

Folks there were easy to work with and very polite and professional.

STEVEN R. 
Rating:
5.0

Fast, clean and knowledgeable. Thank you for an easy transaction.

WILLIAM T. 
Rating:
5.0

These folks are wonderful!!

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

XHAVIER Q. 
Rating:
3.0

I dont understand why this same trailer was $14.00 at uhaul and $25.00 at this location.

RICHARD M. 
Rating:
5.0

I think you guys are doing great !

Angel M. 
Rating:
5.0

This location is exceptionally well taken care of and the customer service is awesome! Would recommend using this location to anyone needing a U-Haul, or storage facility!

Stephen S. 
Rating:
5.0

Great experience! Easy to set up online and to obtain/return. Thank you for making a difficult move day easier!

ELISABETH E. 
Rating:
5.0

Love this place

Raymond R. 
Rating:
5.0

I was extremely happy with the services and very wonderful staff. Thank you

Jessica J. 
Rating:
5.0

I have my storage located here and they are always top notch!

John C. 
Rating:
5.0

I am a repeat customer of Sum Storage for my UHal Rentals! We moved a daughter from Charlotte, she could have rented a Uhal in Charlotte but I knew we'd have the best experience renting from Sum Storage! I won't go anywhere else! The customer service is exceptional!

DEANNE A. 
Rating:
5.0

Nothing everything was reasonable

STACY P. 
Rating:
5.0

I just wish there were longer hours to return.

dwenise D. 
Rating:
5.0

Customer did not leave a comment.

ANGELA H. 
Rating:
5.0

Customer did not leave a comment.

KARY P. 
Rating:
5.0

None, everything was excellent!

Xhavier Q. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

ELLIOT D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
No reviews have been submitted for this location.

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