Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well maintained storage facilities. Excellent customer service!! Convenient location in Holly Springs
RANDELL FOX
|
Overall Experience
Rating:
5.0
Excellent service!!
Ronnie Martin
Rating:
5.0
Customer did not leave a comment.
Robin Ernstes
Rating:
1.0
They overcharged me and said it’s nothing that can be done about it because it was my fault
Akeyla lockhart
Rating:
5.0
Friendly, helpful, just a great experience.
Ronnie Martin
Rating:
5.0
Excellent Storage Facility
GABRIELLA STEWART
|
Overall Experience
Rating:
5.0
This was the best U-Haul experience I've ever had. The older gentleman that worked inside was very nice, professional, and helpful. I'll definitely refer others to this location!
Shamon Muex
Rating:
5.0
Vic was super helpful with getting me squared away.
Jason Fulks
|
Reservation
Rating:
5.0
No comments, dropped off outside of hours.
isabel romano
Rating:
5.0
Customer did not leave a comment.
Will Zappala
|
Overall Experience
Rating:
1.0
No wheel chalks, return spots all taken up despite me calling about after hours return to confirm
Jacob Adams
Rating:
4.0
The manager Vick was very helpful and friendly. Very good customer service
Gary Bedoe
Rating:
5.0
As sad as I am to say, I actually didn't move out. My unit was actioned. I lost my job, therefore, I lost EVERYTHING.
Wendi Martin
|
Overall Experience
Rating:
4.0
thank you
Brandon Ogden
Rating:
5.0
Great to work with !
MARCUS LAWSON
|
Overall Experience
Rating:
5.0
Stuff and Storage was truly a blessing. I was able to get almost twice the storage for the same price that other places where charging.
BILL MCGRAIN
|
Overall Experience
Rating:
5.0
10/10
jackson davenport
Rating:
5.0
Customer did not leave a comment.
Craig Morrow
Rating:
5.0
Customer did not leave a comment.
Katie Reid
Rating:
5.0
Customer did not leave a comment.
Karl Oroz
Rating:
5.0
Great customer service
BILL MITCHELL
Rating:
5.0
Thanks
Butch Kilgore
Rating:
1.0
Absolute ZERO customer service.
PETER PROTIS
Rating:
5.0
Great experience
Daniel Curtis
Rating:
5.0
Vic is fantastic, highly recommend!
MICHAEL ATANASIO
|
Overall Experience
Rating:
5.0
This was the best storage experience I’ve ever had! I called & talked to Vic & he got me an air conditioned unit that was very well kept through out my whole stay & at a great price! I recently found a place so I no longer needed the unit anymore, but if in the future I ever need more storage I will be coming back! Highly recommended! And if Vic is there, you are most definitely in good hands!
Bailey Hoover
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cristian Orellana
Rating:
5.0
Customer did not leave a comment.
BRIAN HINTON
Rating:
5.0
I have nothing but great words for the staff at Stuff and Storage - they were always helpful when I needed them and the facility is safe and well lit. No issues at all for 6 years that I rented here .
DAVID FEVOLA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacy Ward
|
Overall Experience
Rating:
5.0
Vic was a very wonderful and friendly man plus very help in every way possible to make our stay wonderful.
lauren lynch
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Brian Miller
Rating:
5.0
Property manager was super and recommend this location most definitely.
Frederick Hall
Rating:
3.0
The only drawback with this rental was the after hours pickup. It was not an easy process to do an online pickup. I think the process needs to be simplified and streamlined. There were a lot of processes that could have been completed prior to pickup. Uhaul did not communicate this enough.
Nancy Marquis
Rating:
5.0
Thank you so much for your great customer service as well as helping to take some of the stress out of an otherwise stressful move Vic and Joe!!
KAY HERD
Rating:
5.0
This place was amazing , I had no problems and the staff was awesome.
Laurie Holtzclaw
|
Overall Experience
Rating:
5.0
Office staff were awesome!!! Great experience with a great facility.
Michelle Calkins
|
Overall Experience
Rating:
5.0
Vic was very nice and helpful and I just down sized to a smaller unit so our things are still there I would not go anywhere else to store things.
lauren lynch
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keith Jones
Rating:
5.0
Will rent from this location again when needed.
CHRIS PODAWILTZ
Rating:
5.0
Vic was very knowledgeable & helpful!!
Lisa A Young
Rating:
5.0
Customer did not leave a comment.
Cameron Olivent
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jason Raper
Rating:
5.0
This was our second experience with Stuff N Storage and we were exceptionally pleased both times.
Jody Sweeney
|
Overall Experience
Rating:
5.0
Really nice people at this location had my trailer ready and waiting and had me on my way in no time
thanks Bob
Robert Catapano
Rating:
5.0
Not one thing. Vic was so accommodating and easy to work with that when I need another Uhaul truck I’ll go back to him!!!
CHERRYL SULLIVAN
Rating:
5.0
Customer did not leave a comment.
FRED REIMERS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROBERT LEONARDO
Rating:
3.0
I was over charged for a truck and trailer rental. This location charged me in 2 separate transactions for the trailer and truck when if rented together on the same transaction it cheaper. I was over charged by about 30$
William Slone
Rating:
5.0
Excellent service!
SHONNA THOMAS
|
Overall Experience
Rating:
5.0
High five stuff n storage.
JAMES RAGSDALE
Rating:
5.0
Customer did not leave a comment.
Floyd Brown
Rating:
5.0
Vic was professional, friendly, and very helpful.
JERRY SMITH
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eric Dixon
Rating:
3.0
We did not meet the staff at this location as the truck was dropped off afterhours.
Natasha Roosekrans
Rating:
5.0
Customer did not leave a comment.
Tyler Smith
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSE FLORES
|
Overall Experience
Rating:
5.0
The staff at Stuff n' Storage was a pleasure to work with.
LAURA BUSH
Rating:
5.0
Customer did not leave a comment.
JILL GARRETT
|
Overall Experience
Rating:
4.0
Vic is very friendly and explained everything well. This was my first time renting but will definitely be back.
KRISTA GREENALL
Rating:
5.0
Customer did not leave a comment.
TRAI THOMPSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chelsea Creviston
Rating:
5.0
Both men who work at this facility went out of their way to make my moving experience much smoother and easier! The facility is new, very clean, and very convenient. I would highly recommend Stuff n Storage!
SUSAN MILLER
|
Overall Experience
Rating:
5.0
This location was great. However I had a lot of trouble with the reservation and had to go to two locations to pick up the trailer and had to escalate to traffic to keep from driving over two hours to get the trailer close to me. No communication from u-haul on the location change.
Tim Palmer
Rating:
5.0
My experience with the truck rental and the storage unit was the best I’ve ever had. Vick, the manager, was very helpful and accommodating. The storage unit was new and very clean and easy to get to. And it’s very convenient to have the Uhaul truck on the premises ready to rent!
SUSAN MILLER
Rating:
5.0
5 Stars. Superb place to store stuff. I could not be happier with my experience here.
Alan Gavel
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stephanie Brant
Rating:
5.0
Customer did not leave a comment.
JON LAWRENCE
Rating:
4.0
Customer did not leave a comment.
Bryan Woodfork
Rating:
5.0
Vic, has been a pleasure to work with and has always made a way to accommodate my storage as well as my truck rental needs.
Thanks
Alex Alvarez
|
Overall Experience
Rating:
5.0
We used the facility for several years, never had a problem never had a moisture issue or a payment issue. It was easy to access it anytime of day or night. I would definitely recommend this to friends and family
DAVID BAUM
|
Overall Experience
Rating:
3.0
Interior of trailer had some sort of sticky, smelly substance near the front. Had to keep furniture away from the area. Also, store wasn't manned when I came in to return the trailer, even though it was during operating hours.
Joseph Dunkle
Rating:
5.0
I have zero complaints with this location. Everyone is so friendly, even when its downpouring rain. Will absolutely continue to use this location for my uhaul needs! Thanks again!
Maria Scott
Rating:
5.0
Staff is super friendly, units are clean and well maintained. I would definitely refer others!
Bonnie Walker
|
Overall Experience
Rating:
5.0
The person working at this location was very helpful and nice.
Bryan Stratton
Rating:
5.0
We had our belongings in large climate controlled storage unit for over 2 1/2 years after our out of state move till we were able to finally find a house. We checked on our things off and on and everything at this facility was always wonderful. Always well maintained and office people were always polite and answered all our questions. We were very impressed up to the day we left. If we ever need to store things again we will certainly use them again. Secure and very clean.
CHERYL HILL
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Helen Preston
Rating:
5.0
Customer did not leave a comment.
Lewis Hooper
Rating:
4.0
Customer did not leave a comment.
George Lambousis
Rating:
5.0
Customer did not leave a comment.
BUDDY MILLER
Rating:
5.0
Great price! Very helpful and accommodating staff! Highly recommended this storage facility!!!
Jacob Pooser
|
Overall Experience
Rating:
5.0
Very nice office personnel
Alice Schreiner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jacob Loehr
Rating:
5.0
Customer did not leave a comment.
David Littlebear
Rating:
5.0
We’d definitely recommend this facility for storage , and would use it again in the future . Vic is on top of it with great communication and answering any questions we had. Price was reasonable and we really appreciated the military discount . Units are regularly maintained. Thanks !
MIKE LAPA
|
Overall Experience
Rating:
5.0
Would highly recommend this facility. Vic is awesome and friendly and courteous. Location is great too.
John Caputo
|
Overall Experience
Rating:
5.0
Very nice people at this location.
Jeffrey Fischer
Rating:
4.0
Customer did not leave a comment.
LONNIE WILLIAMSIII
Rating:
5.0
Everything was great, truck was ready to go on the scheduled time!
Thiago Alves
Rating:
4.0
Customer did not leave a comment.
Aaron Allen
Rating:
5.0
Customer did not leave a comment.
Erik Koster
Rating:
5.0
Customer did not leave a comment.
roger estep
Rating:
5.0
Customer did not leave a comment.
SUSAN Mangina
Rating:
5.0
Customer did not leave a comment.
Patrick Kinnebrew
Rating:
5.0
The proprietor of Stuff &Storage Is the most accommodating individual. However my interaction with a corporate level individual was way below satisfactory!
William Codwise
Rating:
5.0
Outstanding service. The gentleman went out of his way to accommodate us! I would highly recommend this location.
Joseph Weaver
Rating:
5.0
The drop off was easy and the person was extremely friendly and helpful
Simon Cook
Rating:
4.0
Customer did not leave a comment.
Clark Blackwell
Rating:
5.0
Customer did not leave a comment.
Jeremy Adams
Rating:
5.0
Customer did not leave a comment.
John Caputo
Rating:
3.0
Customer did not leave a comment.
Robert Patchett
Rating:
5.0
I rented a small box truck and the key was a pain. You couldn’t put the key all the way in the ignition or it wouldn’t turn. It’s was annoying trying to play with the key to get it to work properly.
Aja Rodrigues
Rating:
5.0
Thank You!
Patti Woodall
Rating:
5.0
Customer did not leave a comment.
Casey Cox
Rating:
5.0
Customer did not leave a comment.
Debra Tyler
Rating:
5.0
Customer did not leave a comment.
Steven Smith
Rating:
4.0
Customer did not leave a comment.
Mark Richards
Rating:
5.0
Customer did not leave a comment.
Brianna Moore
Rating:
5.0
Customer did not leave a comment.
David Mullen
Rating:
5.0
Customer did not leave a comment.
KERI TODD
Rating:
5.0
Customer did not leave a comment.
Megan Thomas
Rating:
5.0
Again not the deop offs fault but the smell of dead rodents was unbearable. if I had more time I would have gone to a different place to rent my truck from. And I have a another cross stae line move coming up. Its unlikely that I will choose uhaul again.
Steve owings
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Steven Owings
Rating:
5.0
Customer did not leave a comment.
Jeffrey COUNSELLOR
Rating:
5.0
The owner was super nice and friendly.
Todd Thurmon
Rating:
4.0
You charged me for gas when I dropped it off with the same amount it had when I picked it up .
Jason Nunnally
Rating:
5.0
This location was great, however we only ended up here due to a mess up with another location. We reserved a 20" truck for 2 days. When we got there we were told that the truck was only available for 1 day, despite us telling them we needed it for two. Because of this we had to cancel our reservation and find another Uhaul location only to find out we could only get a 17" foot truck for the two days. This resulted in multiple additional trips, plus mileage adding time and money. Extremely unpleased with the overall experience.
Christian Guliano
Rating:
5.0
prompt and friendly service on the return
Richard Johnston
Rating:
5.0
Small uhaul has tricky key ignition. It will probably get worse and leave someone stuck eventually trying to turn key to turn it on.
Recommend replacing key turn assembly or repair pin issue
Edward Boothby
Rating:
5.0
Customer did not leave a comment.
GREGORY NEWMAN
Rating:
5.0
Great experience.
Tony Williams
Rating:
5.0
Customer did not leave a comment.
NATASHA STANGER
Rating:
5.0
Customer did not leave a comment.
Ann Marie Barnett
Rating:
5.0
Customer did not leave a comment.
Kevin Mason
Rating:
5.0
The facility was spotless and felt secure.
I tip my hat to the very freindly and helpful staff.
EUGENE PLUTA
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
TOM DAUGHERTY
Rating:
5.0
The gentleman who assisted me was very courteous and polite and took interest in what I was doing and where I was going.
Brandon Moore
Rating:
5.0
Always friendly and helpful
Judy Peck
|
Overall Experience
Rating:
5.0
Great service with a smile. Love it!
Michael Page
Rating:
5.0
Vic at the storage facility when very helpful very nice and pleasant to talk to and work with us very well thank you very much
RAYMOND WILLIAMS
|
Overall Experience
Rating:
5.0
Office help always so helpful and everything is clean and convenient
SUSIE MEACHAM
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joel Slater
Rating:
5.0
keep the gentleman who checked me in working there. helpful and courteous
Joe Brown
Rating:
5.0
Vic is great to work with, very easy going. Clean facility.
raymond williams
Rating:
5.0
Vic is great. Easy to work with. Very patient & kind. We're 1st time renters & Vic made the process easy & comfortable.
raymond williams
Rating:
5.0
They were extremely nice. We ended up have to make an extra trip which cost more money. The card ended up not have that amount on it but they were great and worked with us so we could pay them. Very nice. Will use again
Johnathon Dowdle
Rating:
5.0
Very clean. The property manager was extremely friendly and efficient.
Privacy Request
|
First Impressions
Rating:
5.0
Very courteous and professional.
DENNA NEFF
Rating:
5.0
Customer did not leave a comment.
glenn staton
Rating:
5.0
Ill never go anywhere else to rent a uhaul I will send everyone that ever needs a truck to go see him of course in range. Need to send him a ton more trucks. As an older gentleman he knew how to process everything so quickly and someone just bought the truck back 5 mins before I got there he closed out that sale and then started up my process, he never skipped a beat while I waited his personality made it a very pleasurable experience. Have no clue how the Uhaul company works, I do know for sure you need trucks where there going to make money, this would be a good location to add maybe at least 2 maybe 3 more.
Matt Kuhlmann
Rating:
4.0
Great place to leave your stuff the manager was very helpful.
Privacy Request
|
First Impressions
Rating:
3.0
I really enjoyed Vic, he is very pleasant.
Alejandro Alvarez
|
First Impressions
Rating:
5.0
The manager is very nice. He was extremely helpful. Facility is very clean too!
Privacy Request
|
First Impressions
Rating:
5.0
Facility is great except that the interior doors are too small to fit couch through easily like other facilities
Privacy Request
|
First Impressions
Rating:
3.0
Great customer service. I was given a choice of units and shown how to access the facility.
Privacy Request
|
First Impressions
Rating:
4.0
Veronica Lance--great customer service experience! Registration was smooth. Only concern--lack of privacy for another customer as her credit card info/transaction was on speaker phone in the office.
Privacy Request
|
First Impressions
Rating:
5.0
Lance the manager was excellent and very helpful!
Privacy Request
|
First Impressions
Rating:
5.0
Staff is extremely friendly , look forward to doing business!
Privacy Request
|
First Impressions
Rating:
4.0
The guy that was helping me was very helpful and nice. The storage units look very nice and are very clean and safe.
Privacy Request
|
First Impressions
Rating:
4.0
Customer service was very knowledgeable and attentive to my requests.
Privacy Request
|
First Impressions
Rating:
3.0
Customer service and attention is always polite and accommodating.
Privacy Request
|
First Impressions
Rating:
3.0
The attention to my requests for a storage space was refreshing.
Privacy Request
|
First Impressions
Rating:
4.0
Very friendly and helpful. Easy to access.
Privacy Request
|
First Impressions
Rating:
3.0
The storage facility has gated security and cameras. They do not have labeled parking spots for trailers which can make drop off confusing since spots are assigned.
Privacy Request
|
First Impressions
Rating:
5.0
I am very happy with this location! Lance is very personable and efficient. This is my 2nd unit with them and I`ve been using them for about 4 years now.
Privacy Request
|
First Impressions
Rating:
5.0
Lance was very friendly, knowledgeale and helpful.