Customer Reviews for Stuebner Airline Self Storage
(U-Haul Neighborhood Dealer)

712 comentarios

14929 Stuebner Airline Rd   Houston, TX 77069

(281) 377-5477

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(281) 377-5477

14929 Stuebner Airline Rd
Houston, TX 77069

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

PANFIL J. 
Clasificación:
5.0

I have to say pam is so sweet and nice. Both lady's at this location were very nice and helpful

Brent S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JaMille B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEVIN M. 
Clasificación:
5.0

A++ services The lady handles and walk through my paper work for rental truck is super nice and quick. Will go to this location again if I need rental truck or storage. Thank!

Tu P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Melissa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim E. 
Clasificación:
5.0

Pam is a very good person and understands that things in life happens. This will be my U-Haul place from now on.

Andrea J. 
Clasificación:
5.0

The staff and service is always exceptional.

Retha W. 
Clasificación:
5.0

Great service. Quick in-and-out the door.

Jonathan F. 
Clasificación:
5.0

Extraordinario servicio al cliente

ANTHONY S. 
Clasificación:
5.0

The lady who helped me was great!

Christopher D. 
Clasificación:
5.0

Absolutely nothing. Thank you for your awesome service.

Sade A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime F. 
Clasificación:
5.0

Pam is great! Knows her business and her knowledge is outstanding.

James S. 
Clasificación:
5.0

work a better program for Seniors.

CURTIS M. 
Clasificación:
5.0

The best

ABDULLATIF A. 
Clasificación:
5.0

I think the app was good as is. Certain concepts and things are just annoying now. And then there are times when the app freezes and I have to use my browser. If the app doesn't work, then I have to use my browser, it should be the other way around.

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl F. 
Clasificación:
5.0

To be more clear on the check out process online. I turned in the keys in before I knew to check out online and take accurate pics of the gauges

Brenda L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

labaron W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda M. 
Clasificación:
5.0

Amazing customer service from this location!!!!

DeSean J. 
Clasificación:
3.0

I was incorrectly charged for insurance I declined initially and you all still haven't called and confirmed you'd refund as required

Dekoshia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCILLA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexis M. 
Clasificación:
1.0

The people running this place are combative with everything you say or ask them. They deny everything until you prove them wrong. We were overcharged for fuel and I knew it would happen so I took pictures the night I dropped it off. I have gone back twice now and been told that I would receive a refund for the fuel that was incorrectly charged to me and I still have not received my refund.

Michael W. 
Clasificación:
3.0

Be reasonable with cost / add ons. I was charged $7 for a gallon of gas. I returned my van with the same amount of fuel

Ajay M. 
Clasificación:
5.0

Nothing. Everything was outstanding.

JOHN H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cierra C. 
Clasificación:
5.0

Pam and Mike are the nicest people I have ever met. I will never use another storage facility for my storage needs.

WAYNE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Remy K. 
Clasificación:
5.0

Best place to rent U-Haul and spectacular storage units! The manager, Pam, is always so kind and goes out of her way to be helpful and make mg experience awesome!

Catherine J. 
Clasificación:
5.0

Extraordinario servicio al cliente 

FRANK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNA H. 
Clasificación:
5.0

Great experience

SUNNY J. 
Clasificación:
5.0

DAVID N. 
Clasificación:
5.0

El cliente no dejó un comentario.

APRIL J. 
Clasificación:
5.0

Pam is great as usual

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leopoldo A. 
Clasificación:
5.0

Not one thing. Customer Service was outstanding. The Truck was clean and well maintained. Could not ask for a better experience.

KATHY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
5.0

Just keep on doing what you doing.

FRANKLIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BYRON W. 
Clasificación:
5.0

N/A .. GREAT CUSTOMER SERVICE. THANKS AGAIN.

ANDREW J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brennan R. 
Clasificación:
5.0

The best for me

ANTHONY ROBERTO I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

Nothing at this location. The people who worked there were very kind and helpful

MARY M. 
Clasificación:
5.0

Patty was wonderful and this place is fabulous. Would recommend to all.

ARNEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY C. 
Clasificación:
4.0

Customer service was great. Was able to get in and out with no hiccups. The lady at the front counter was EXTREMELY nice. The only thing was the van had a slight weird odor to it, but ran great. Would definitely use this location again if needed in the future.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

Ms. Pam was incredibly nice, helpful and friendly, with the holiday busy schedule but she still smile really made your moving day nice, 👍

NHON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK V. 
Clasificación:
5.0

Personnel was very professional, customer service was 5 star and courteous about providing appropriate information concerning the usages of the U Haul

GREGORY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEF B. 
Clasificación:
1.0

At the other locations I use service is excellent. At this location I felt untrustworthy even though she had a copy of my driver's license she still took a photo of me. When asked why she said the vans were stolen a lot and that's why.. my thoughts were that i did not receive a copy when she told me she put a deposit of 165 on my card . However i was to trust her . when I returned the van I requested the mileage and van be checked was told they would do it later and e mail me I thought why should I trust you if you don't trust me. He did ck it out with me but clearly not happy I did leave with a receipt

CHARLES C. 
Clasificación:
5.0

Truck was not in good condition

Jarnelle L. 
Clasificación:
5.0

The experience with Pam is very professional, Outstanding customer service, very helpful, friendly I would not go anywhere else, anyone else who wants great service Pam is the one to visit. On Stuebner airline.

AGUSTIN B. 
Clasificación:
5.0

With Pam you don't need to do anything. She was a perfect service. With people like her the world would be better.

AGUSTIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZIYADAH G. 
Clasificación:
5.0

Make outside rear view mirrors adjustable (or explain how they work, if they currently are...) I was unable to adjust the drivers side mirror on my rental truck, other than to simply pivot the entire mirror assemble against the door or fully extended.

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZIYADAH G. 
Clasificación:
5.0

Todo excelente, atención, amabilidad y la persona que me ayudo excelente. Gracias.

ALFONSO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeisha M. 
Clasificación:
5.0

Great customer service! Would definitely come back to this location for any help I need in moving or storage.

Melissa G. 
Clasificación:
5.0

Excellent service, highly recommended to others for their Uhaul rental needs.

JOHN S. 
Clasificación:
5.0

Pam helped us out again, I think this was the second or third time now. She's always very personable, helpful, organized, and professional. Thanks again, we'll continue to use yall every time!

DAVID B. 
Clasificación:
5.0

Great experience. Van was economical and reliable. Would definitely rent from this location again.

GLORIA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sai S. 
Clasificación:
5.0

Customer service was superb

MICHAEL M. 
Clasificación:
5.0

Nothing! Perfect customer service, processing of contract, and service overall. Pam, the manager is focused, present for the customer, and so efficient. I was so impressed and definitely will be a return customer!

SHERRY A. 
Clasificación:
5.0

It was awesome service

ANDREA L. 
Clasificación:
5.0

Excellent and friendly service and they can use a few more working personal and a bigger parking area but I am sure they are doing the best to satisfy everyone thanks and God bless you

SANTOS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATRICE R. 
Clasificación:
5.0

I loved the whole process.

NAKIA W. 
Clasificación:
5.0

The Uhaul was reasonably clean, but could've have used a vacuum. Maybe wipe down with disinfectant wipes! Other than that, Pam was very helpful and she gave me a courtesy call to let me know her location was closed at the time of my requested pick up! She offered to find more suitable pick up spot if I could not get there on time! It worked out well!

James G. 
Clasificación:
5.0

Great customer service!!!

KENNETH W. 
Clasificación:
5.0

Great service overall. Thank you

Sylvia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOYCE L. 
Clasificación:
5.0

Michael Owens was wonderful to work with! Gracias

Andrew N. 
Clasificación:
5.0

Nothing, I was totally satisfied.

BUREN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

GASTON G. 
Clasificación:
3.0

When I returned the vehicle, I wasn't checked back in. I had to call and ask why wasn't the vehicle showing returned because I had not received an email stating that. I feel that I should have been checked back in once I handed over the keys.

TIASHA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN T. 
Clasificación:
5.0

Tiffany was awesome! Very polite! Got me a unit Very quickly.

Shirley T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Radhames D. 
No se han enviado comentarios para esta ubicación.

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