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PANFIL J.
Customer Reviews for Stuebner Airline Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I have to say pam is so sweet and nice. Both lady's at this location were very nice and helpful
Brent S.A++ services The lady handles and walk through my paper work for rental truck is super nice and quick. Will go to this location again if I need rental truck or storage. Thank!
Tu P.Pam is a very good person and understands that things in life happens. This will be my U-Haul place from now on.
Andrea J.The staff and service is always exceptional.
Retha W.Great service. Quick in-and-out the door.
Jonathan F.Extraordinario servicio al cliente
ANTHONY S.The lady who helped me was great!
Christopher D.Absolutely nothing. Thank you for your awesome service.
Sade A.Pam is great! Knows her business and her knowledge is outstanding.
James S.work a better program for Seniors.
CURTIS M.The best
ABDULLATIF A.I think the app was good as is. Certain concepts and things are just annoying now. And then there are times when the app freezes and I have to use my browser. If the app doesn't work, then I have to use my browser, it should be the other way around.
Steven G.To be more clear on the check out process online. I turned in the keys in before I knew to check out online and take accurate pics of the gauges
Brenda L.Amazing customer service from this location!!!!
DeSean J.I was incorrectly charged for insurance I declined initially and you all still haven't called and confirmed you'd refund as required
Dekoshia G.The people running this place are combative with everything you say or ask them. They deny everything until you prove them wrong. We were overcharged for fuel and I knew it would happen so I took pictures the night I dropped it off. I have gone back twice now and been told that I would receive a refund for the fuel that was incorrectly charged to me and I still have not received my refund.
Michael W.Be reasonable with cost / add ons. I was charged $7 for a gallon of gas. I returned my van with the same amount of fuel
Ajay M.Nothing. Everything was outstanding.
JOHN H.Pam and Mike are the nicest people I have ever met. I will never use another storage facility for my storage needs.
WAYNE H.Best place to rent U-Haul and spectacular storage units! The manager, Pam, is always so kind and goes out of her way to be helpful and make mg experience awesome!
Catherine J.Extraordinario servicio al cliente
FRANK W.Great experience
SUNNY J.Sí
DAVID N.Pam is great as usual
MICHAEL R.Not one thing. Customer Service was outstanding. The Truck was clean and well maintained. Could not ask for a better experience.
KATHY C.Just keep on doing what you doing.
FRANKLIN B.N/A .. GREAT CUSTOMER SERVICE. THANKS AGAIN.
ANDREW J.The best for me
ANTHONY ROBERTO I.Nothing at this location. The people who worked there were very kind and helpful
MARY M.Patty was wonderful and this place is fabulous. Would recommend to all.
ARNEL A.Customer service was great. Was able to get in and out with no hiccups. The lady at the front counter was EXTREMELY nice. The only thing was the van had a slight weird odor to it, but ran great. Would definitely use this location again if needed in the future.
John M.Ms. Pam was incredibly nice, helpful and friendly, with the holiday busy schedule but she still smile really made your moving day nice, 👍
NHON B.Personnel was very professional, customer service was 5 star and courteous about providing appropriate information concerning the usages of the U Haul
GREGORY J.At the other locations I use service is excellent. At this location I felt untrustworthy even though she had a copy of my driver's license she still took a photo of me. When asked why she said the vans were stolen a lot and that's why.. my thoughts were that i did not receive a copy when she told me she put a deposit of 165 on my card . However i was to trust her . when I returned the van I requested the mileage and van be checked was told they would do it later and e mail me I thought why should I trust you if you don't trust me. He did ck it out with me but clearly not happy I did leave with a receipt
CHARLES C.Truck was not in good condition
Jarnelle L.The experience with Pam is very professional, Outstanding customer service, very helpful, friendly I would not go anywhere else, anyone else who wants great service Pam is the one to visit. On Stuebner airline.
AGUSTIN B.With Pam you don't need to do anything. She was a perfect service. With people like her the world would be better.
AGUSTIN B.Make outside rear view mirrors adjustable (or explain how they work, if they currently are...) I was unable to adjust the drivers side mirror on my rental truck, other than to simply pivot the entire mirror assemble against the door or fully extended.
Gregory G.Todo excelente, atención, amabilidad y la persona que me ayudo excelente. Gracias.
ALFONSO R.Great customer service! Would definitely come back to this location for any help I need in moving or storage.
Melissa G.Excellent service, highly recommended to others for their Uhaul rental needs.
JOHN S.Pam helped us out again, I think this was the second or third time now. She's always very personable, helpful, organized, and professional. Thanks again, we'll continue to use yall every time!
DAVID B.Great experience. Van was economical and reliable. Would definitely rent from this location again.
GLORIA D.Customer service was superb
MICHAEL M.Nothing! Perfect customer service, processing of contract, and service overall. Pam, the manager is focused, present for the customer, and so efficient. I was so impressed and definitely will be a return customer!
SHERRY A.It was awesome service
ANDREA L.Excellent and friendly service and they can use a few more working personal and a bigger parking area but I am sure they are doing the best to satisfy everyone thanks and God bless you
SANTOS C.I loved the whole process.
NAKIA W.The Uhaul was reasonably clean, but could've have used a vacuum. Maybe wipe down with disinfectant wipes! Other than that, Pam was very helpful and she gave me a courtesy call to let me know her location was closed at the time of my requested pick up! She offered to find more suitable pick up spot if I could not get there on time! It worked out well!
James G.Great customer service!!!
KENNETH W.Great service overall. Thank you
Sylvia O.Michael Owens was wonderful to work with! Gracias
Andrew N.Nothing, I was totally satisfied.
BUREN H.When I returned the vehicle, I wasn't checked back in. I had to call and ask why wasn't the vehicle showing returned because I had not received an email stating that. I feel that I should have been checked back in once I handed over the keys.
TIASHA P.Tiffany was awesome! Very polite! Got me a unit Very quickly.
Shirley T.