Comentarios del cliente para Studio Fitness

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Studio Fitness

Grado total:

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Salina M. en

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El cliente no dejó un comentario.

Pamela C. en

Grado:

El cliente no dejó un comentario.

Kenneth C. en

Grado:

Service was way above any other service I've received on both sides. Thanks Uhaul All Around Help and Consulting LLC Ken and Tammy Campbell

patrick W. en

Grado:

The locations was run out of a studio gym. The staff were very lazy and were not receptive. They seemed to be more interested in running the gym instead of their Uhaul franchise. There was no easy way to locate the store front either. Also, while on the phone with the staff, they were holding side conversations while running a gym class instead of dealing with my business over the phone while connected with the customer. Overall my family and I have been longtime customers of Uhaul and this was the worst experience we have ever had. Very disappointed that this location was ever granted a franchise.

DAN U. en

Grado:

El cliente no dejó un comentario.

Jared W. en

Grado:

My answers are based on lack of cell coverage that made the drop off difficult to upload photos. It took 45 min of constant retires to get photos uploaded. I recommend installing a free WiFi hotspot that people can connect to that only allows U-Haul.com internet traffic.

Sarah M. en

Grado:

El cliente no dejó un comentario.

Scott R. en

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El cliente no dejó un comentario.

tom C. en

Grado:

The truck was clean inside, but the windshield and front was covered with bugs. When I returned the truck, I would have felt more comfortable if I had been given a receipt with the charges at that time, then to have to have to wait a couple of days to receive the email.

steve S. en

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El cliente no dejó un comentario.

Lucas B. en

Grado:

El cliente no dejó un comentario.

angela V. en

Grado:

El cliente no dejó un comentario.

Michelle F. en

Grado:

Although Junior was attempting to be cordial, the self-deprecating behavior made me uncomfortable. He was also inflexible (and a little rude) when I attempted to change my mind about the insurance. (However, when I was using the app to assess the vehicle, it told me that I could add the insurance at that time.) I also felt that Junior was patronizing when I told him that multiple uHaul staff had told me that the first 30 miles would be free (because of the inconvenience for having to go to his location) even though it wasn't noted on my record. Then, he almost demanding that I had to bring the truck back to his location. (After this treatment and the inconvenience, I was not so inclined.) He also made me feel very uncomfortable when I had to interrupt is training/workout class with a question about my inspection of the vehicle. (I was not inclined to go back in to ask any more questions.) The vehicle was super clean and looked well cared for. However, it was nauseating to drive because it would shimmy quite a bit...with and without cargo. (It got better once it warmed up.)

Joseph W. en

Grado:

El cliente no dejó un comentario.

Jerome M. en

Grado:

El cliente no dejó un comentario.

Donna N. en

Grado:

When arrived the attendant, told me it was to late for me to pickup the trailer I reserved, I told him I just finish talking to someone from uhaul and confirmed my reservation, he said last hookup was at 6:30 I told him it was only 5:45, he than told me he had to leave and he would be back in an hour and for me to find something to do until than and he would give me a discount for my the inconvenience I never received my discount I lost my my lost a lot of people that were supposed to help me pack up the trailer so this was very unprofessional and very unsatisfied

Victoria A. en

Grado:

Everything was excellent. The staff was professional, helpful and went out of their way to make sure everything closed out efficiently. another 10 stars. * * * * * * * * * *

John K. en

Grado:

Don't let me reserve equipment the location can't get on time

scott S. en

Grado:

El cliente no dejó un comentario.

Mike N. en

Grado:

The gentleman who proceeded my rental was clearly untrained. I had to hook up the trailer myself for a 2 day rental. I returned it a day earlier and he was there again and told me to drop off the trailer in a spot that wasn't available. I had to find somewhere else to leave the trailer and he could not be bothered to help at all. There was no assistance and no confirmation that I even dropped it off. If I ever need another U-haul, I'll be going to another location.

Angelo B. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

Sherry was most helpful in scheduling use of the truck and in answering all my questions. Everything went smoothly.

Thomas C. en

Grado:

El cliente no dejó un comentario.

taylor L. en

Grado:

The gentleman that ran the location was very kind, however, he was busy with other things when I got there, as he ran another business here as well. It was very difficult to understand what was going on, and my paperwork ended up having to be redone because he did not add the insurance, and later when I went to call roadside assistance for another issue I had, they told me i had opted out when I had not. Aside from the paperwork issues, the man was very kind, but not very informative.

Pam L. en

Grado:

El cliente no dejó un comentario.

Melody W. en

Grado:

El cliente no dejó un comentario.

William N. en

Grado:

El cliente no dejó un comentario.

Josh G. en

Grado:

Happy and helpful.

GREGORY L. en

Grado:

Their computer went down drain the transaction, did not seem to be prepared for me to pick up the trailer, how to re asked me several questions that I had already answered your website so time was wasted, in general the entire process of putting in my information so that I could easily pick up the trailer was wasted. He showed me how your system required him to re-enter the same information that I had already entered on the internet. You really need to work on pick up process, it should have been as easy as walking in, showing my identification, and signing a paper but it was not. It took way too long to pick up this trailer.

Michael T. en

Grado:

El cliente no dejó un comentario.