Staff was very helpful and friendly.Judith R.
Customer Reviews for Street Smart Storage Vass LLC
(Distribuidor de U-Haul del vecindario)
Vass, NC 28394
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: 12 p. m. - 4 p. m.
- 5/30/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This location and pickup experience was great. Would definitely use in the future.Celia M.
El cliente no dejó un comentario.Kristin L.
El cliente no dejó un comentario.Stephen W.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Kendall C.
The clerk was busy and said to return the truck with 1/8th of a tank. The paperwork said 1/4. Please ask customers to read the agreement. He was very nice and wore a mask for me.Stephanie T.
El cliente no dejó un comentario.JEFFREY S.
Great, friendly and helpful staff!Destiny B.
Nathan was super helpful, professional and friendly.Gary S.
U-Haul directs the customer to upload a copy of their driver's license front and back. The back photo prompt did not work as there was no hypertext button. Had to get the representative at the location to do it. Kinda defeats the purpose of the link that was texted to me. Also, 2 contacts need to be given? Really? The local business was fine but I don't think I like U-Haul's corporate changes. Will be using Penske next time.Christopher H.
El cliente no dejó un comentario.Neal S.
Not enough parking. I also still have not received my final receipt after dropping off the equipment after hours even though I followed all the directions via the after hours return my truck.Stephanie J.
Excellent customer service!!John G.
El cliente no dejó un comentario.THOMAS V.
El cliente no dejó un comentario.ALEXANDER K.
El cliente no dejó un comentario.Stephen F.
Just awesome and seamless.ROBERT GEORGE Y.
El cliente no dejó un comentario.John T.
very friendly and good customer service. Just had a few technical issues getting it turned it, but we got it worked out.Benji H.
Very nice help! Professional, friendly and courteous.BRENDA J.
El cliente no dejó un comentario.Patrick S.
El cliente no dejó un comentario.RON H.
El cliente no dejó un comentario.Gregory R.
El cliente no dejó un comentario.JOHN D.
El cliente no dejó un comentario.SCOTT K.
El cliente no dejó un comentario.PATRICK PAUL S.
Training for renting trucks.Overall I use them a lot.DEMON A.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.Cheri S.
El cliente no dejó un comentario.MARION H.
No one was there during their self proclaimed and posted business hours. I called the number and got zero help. Super unreliable. If given the choice again I will never rent from U-Haul again. Also, there was a random $20 fee that I had to pay for without warning.Connor L.
Make sure U-haul is street safe and does not have Maintenance issues. Ex: wiper blades, head lights, brakes and emergency break beeping. No washer fluid. Out of alignment. Self storage is a good place but the truck was pathetic.Marnie M.
1st rate all the wayJOHN M.
El cliente no dejó un comentario.ANDREWJ M.
Nothing, had a good experience.THOMAS S.
El cliente no dejó un comentario.WILLIAM P.
El cliente no dejó un comentario.LINDSAY R.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.JOHN M.
The agent was just lovely and so helpful. She really made the process easy and smooth!!CAROL G.
El cliente no dejó un comentario.ALI J.
El cliente no dejó un comentario.Erick S.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.RANDALL W.
Clean the cabGREGORY B.
El cliente no dejó un comentario.DIANNEJEANETTE L.
El cliente no dejó un comentario.JOSHUA J.
El cliente no dejó un comentario.Randel R.
Had trouble with truck could not get ahold of road side service had to manually shift truckDavid W.
I originally was to pickup my reserved U-hail truck in Carthage. When I arrived I was told at the Carthage location that they did not have trucks. Fortunately the lady there called U-Haul and found me a truck in Vass. uHaul was supposed to call me to let me know that the truck pickup had changed. Better communication from UHaul would be an improvement.Gregory S.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.Charles Albert I H.
El cliente no dejó un comentario.David F.
Great serviceARMOND F.
El cliente no dejó un comentario.AARON T.
El cliente no dejó un comentario.Maureen E.
El cliente no dejó un comentario.Jeff M.
Everything was very goodJeff S.
El cliente no dejó un comentario.JAMES A.
I don't understand what the extra 26 dollar charge was for truck was clean with fuel and back on time but whateverTimothy B.
El cliente no dejó un comentario.BRYONA P.
Notta thing CS was delightful and knowledgeable!dianne F.
The pick up location ad well as the dropoff location did not do any servicing/maintenance. The tires on the trailer I rented were more than worn and there was no alternative since it was the only 12' trailer within 40mi. The location had other trailers with better tires but no tools to switch tires. The attitude was "take it or leave it".PETER K.
El cliente no dejó un comentario.LEWIS J.
I put more gas into uhaul then required I need reimbursement.LINDSEY B.
the dealer was great. U-HAUL IS PATHETIC!! your customer service and support sucks i will never use u-haul again unless no other options available start by answering the phone in a reasonable time frame. Actually help your customer locate equipment to rent. keep things maintained so they are actually available YOU SUCK!!!!!!!!!!!!MARK M.
El cliente no dejó un comentario.DYKE A.
El cliente no dejó un comentario.JOSEPH P.
El cliente no dejó un comentario.DIANNE R.
Awesome friendly staff that explained everything to me in a professional manner. They are the example many other businesses should follow!Anthony F.
El cliente no dejó un comentario.GEORGE B.
Marrissa, the associate, was fantastic.Shannon B.
El cliente no dejó un comentario.Gary P.
Nothing, very organized and helpful. Clean, easy to park location.Patricia C.
El cliente no dejó un comentario.GAY W.
Just keep doing the same thing you're doing, very friendly staffJOHN M.
Great customer service. Love this locationDANIEL F.
El cliente no dejó un comentario.LUIS M.
They were closedEllena W.
There office person awesome very helpfulDENNIS H.
The short female was rude, fake, and looked unprofessional.JEREMY H.
Make sure the truck is clean, and make sure representatives dont tell customers things that are not true, and if they do, it should be honoredLonnie R.
El cliente no dejó un comentario.JOHN M.
Great customer service! Very easy process and will definitely use this location in the future!Cynthia S.
El cliente no dejó un comentario.JOSEPH W.
Check in procedure, via the app was a non-starter. Reached a point where it just would not continue. Had to go into the office to complete. Christy (sp?) was great, got it expedited on a few minutes. Dropoff was much smoother. Overall average to slightly above.Thomas L.
El cliente no dejó un comentario.Ken G.
El cliente no dejó un comentario.Richard S.
The location didn't have an appliance dolly. The rep gave me phone numbers of other locations to find one myself. Excellent customer service would have found one for me.Benford E.
Had issues with the dolly after pickup due to poor inspection of equipment before renting it out. Lady at pickup was very nice and understanding of the situation.Anthony S.
El cliente no dejó un comentario.Brian F.
Help with courteous we were in and out and quick fashion good experienceWILLIAM B.
El cliente no dejó un comentario.Angie N.
El cliente no dejó un comentario.Les B.
El cliente no dejó un comentario.James H.
Best customer service I've experiencedRobert S.
She was awesome!Diana W.
Everything was good to my satisfaction.Great customer serviceJOHN M.